The Westin Pasadena

Property class: 4

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Photo gallery for The Westin Pasadena

A rooftop lounge with white furniture and a view of a historic building with a dome. - The Westin Pasadena (Pasadena)
A spacious lobby with a grand staircase, a reception desk, and a television screen. - The Westin Pasadena (Pasadena)
A hotel with a central courtyard featuring a water fountain, palm trees, and a well-lit entrance. - The Westin Pasadena (Pasadena)
A hotel room with a large window, a sofa, a coffee table, a TV on a wooden cabinet, and a patterned carpet. - The Westin Pasadena (Pasadena)
A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of the mountains through the windows. - The Westin Pasadena (Pasadena)
Close to Pasadena Convention Center, The Westin Pasadena provides a terrace, a coffee shop/cafe, and a garden. The on-site Californian cuisine restaurant, Ventanas, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 14 of 14 rooms

Classic Room, 2 Double Beds

8.4 out of 10
Very good
(102 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(251 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(82 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

8.2 out of 10
Very good
(15 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Mobility Accessible, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

In the business district, The Westin Pasadena is in a walkable area with good shopping. Citadel Outlets and Melrose Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Warner Brothers Studio and Universal Studios Hollywood. Check out an event or a game at Rose Bowl Stadium, and consider making time for Griffith Observatory, a top attraction not to be missed. Visit our Pasadena travel guide
Map
191 N Los Robles Ave, Pasadena, CA, 91101

What's nearby

  • A grand building with a central dome and two towers, surrounded by well-manicured gardens and a fountain.
    Pasadena City Hall
    3 min walk - 0.2 miles
  • A historic building with arched windows and a tiled plaza.
    Pasadena Convention Center
    7 min walk - 0.4 miles
  • An ornate archway with intricate carvings and a clear blue sky above.
    Pasadena Playhouse
    8 min walk - 0.5 miles
  • An aerial view of a cityscape with modern buildings, roads, and greenery.
    California Institute of Technology
    20 min walk - 1.1 miles
  • Paseo Colorado
    5 min walk - 0.3 miles

Getting around

  • Pasadena Station
    8 min walk
  • Memorial Park Station
    11 min walk
  • Los Angeles Intl. (LAX)
    66 min drive

Restaurants

  • Yard House
    7 min walk
  • Urth Caffé
    8 min walk
  • Sweetgreen
    9 min walk
  • Lucky Boy
    3 min walk
  • Wushiland Boba
    6 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 11.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 28 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Living Room Lobby
  • The Store
  • Ventanas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 19 2026 to October 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee (October 03 - July 31): USD 34.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Fee for in-room wired internet: USD 11.95 per night (rates may vary)
  • Self parking fee: USD 28 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Westin Pasadena have a pool?

Yes, this property has an outdoor pool. The pool will be unavailable from September 19 2026 to October 31 2026 (dates subject to change).

Is The Westin Pasadena pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 28 per night. Valet parking is available for USD 28 per night.

What time is check-in at The Westin Pasadena?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Westin Pasadena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Westin Pasadena located?

Situated in the historical district, this hotel is within a 15-minute walk of Pasadena City Hall and Pasadena Convention Center. Rose Bowl Stadium is 2.2 mi (3.5 km) away. Memorial Park Station is 11 minutes by foot and Lake Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Pasadena Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1268 out of 1988 reviews
Rating 8 - Good. 338 out of 1988 reviews
Rating 6 - Okay. 183 out of 1988 reviews
Rating 4 - Poor. 113 out of 1988 reviews
Rating 2 - Terrible. 86 out of 1988 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean rooms, comfortable beds and the staff very friendly and attentive.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned on a regular basis. Staff was always friendly and helpful. Norman in the restaurant was the best.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff were very helpful and professional !
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff for our number two chevk in did a great job were courteous and helpful with suggestions.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pleasant staff, great location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, Extremely clean property. Will book again
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and great location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were all friendly and helpful, especially at check in.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and clean.Their staffs were very polite and very helpful.We definitely recommend and will go back there again if there is a chance. Dan
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Pasadena
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with an affordable rate within walking distance from shops and restaurants.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful and friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Welcoming staff and Hotel
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amazing experience started with Valet, continued on with the front desk and finally I was extremely pleased with the condition of the room. It was such a comfortable stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was centrally located, clean and friendly helpful stsff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They stay at the Westin was very nice. The hotel staff was very knowledgeable, rooms well-appointed and comfortable. We will stay again in the future.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff and one of the most comfortable beds ever!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. The room was clean and so was the hotel
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was nice. Our AC wasn’t working in the room though which made it uncomfortable to go to sleep
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, quiet and very nicely maintained! Only negative is that the pool was out of service, so that was the only disappointment. But would definitely stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and roomie. Starting to look a little worn. Overall it was a good deal and would be happy to stay again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Maybe have the pool working properly in the summer, Disappointment. Other then that we love staying in your hotel. Very clean rooms staff was wonderful!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice property downtown next to Pasadena's Civic area (City Hall, Convention center, Jackie Robinson sculpture). Rooms are nice and clean and there's a nice large lobby area with a great bar and restaurant, although we didn't have their food. Easy parking by valet or by yourself ($19/night) that is accessed in the below ground garage. Room rates in early July were very reasonable.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Good location. Pool was being renovated but option nearby hotel.
Stayed 2 nights in Jun 2026