There were problems from the very beginning when I lost my iPhone before leaving for a 6.5 hour trip. When I arrived Owner had not received my Message that I would be arriving first noon check-in rather than 5pm as originally I had confirmed. Very first time I turned on TV a knock and Owner lady whispered "shhhhh " and asked me to turn the TV down at 10pm. I was surprised how early LA slows down. It's my every night routine to watch the news. The next morning, unplugged nightlight to use plug, and out come a big cockroach and some exoskeletons a few more. I shrieked out a scream and told Ownerlady soon after. She said they're mosquitoes. Never have I seen a mosquito in an electrical outlet. There I was for 4 long days and most of the time when I knocked asking for something like to use a phone, it was time limited or everyone was gone and severs no answers when I needed help. Last morning as she entered with a bagel and coffee, the Ownerlady asked me to check out 1 hour early because she has another quest arriving at 10am. Bad trip!!