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Sheraton Universal Hotel

Property class: 4

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Premium bedding, down comforters, in-room safe, desk - Sheraton Universal Hotel (Universal City)
Lobby - Sheraton Universal Hotel (Universal City)
Exterior - Sheraton Universal Hotel (Universal City)
Lobby - Sheraton Universal Hotel (Universal City)
Property amenity - Sheraton Universal Hotel (Universal City)
Sheraton Universal Hotel offers the perfect blend of relaxation and entertainment. Unwind in the spa tub, enjoy a drink at the poolside bar or take in stunning views from the garden terrace. The on-site restaurant serves up delicious breakfast and lunch options, while dry cleaning/laundry services keep you feeling fresh. Previous guests rave about their experience with great breakfast, a wonderful pool area and very helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(372 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds

8.4 out of 10
Very good
(227 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(233 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(9 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Lanai

Designer toiletries, hair dryer, towels, soap

Premium Room, 2 Queen Beds, Lanai

8.4 out of 10
Very good
(168 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Meeting facility

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed

8.8 out of 10
Excellent
(123 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Universal City, Sheraton Universal Hotel is in the entertainment district and near the airport. Capitol Records Tower and Hollywood Walk of Fame are notable landmarks, and travelers looking to shop may want to visit Melrose Avenue and The Grove. Universal Studios Hollywood and Warner Brothers Studio are not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Universal City travel guide
Map
333 Universal Hollywood Drive, Universal City, CA, 91608

What's nearby

  • Universal Studios Hollywood
    Universal Studios Hollywood
    8 min walk - 0.5 miles
  • The Wizarding World of Harry Potter™
    The Wizarding World of Harry Potter™
    10 min walk - 0.6 miles
  • Universal CityWalk
    Universal CityWalk
    12 min walk - 0.7 miles
  • iFLY Hollywood Indoor Skydiving
    15 min walk - 0.8 miles
  • Theatre West
    18 min walk - 1.0 mile

Getting around

  • Universal City Station
    8 min walk
  • Downtown Burbank Station
    10 min drive
  • Hollywood Burbank Airport (BUR)
    24 min drive

Restaurants

  • In-N-Out Burger
    15 min walk
  • Starbucks
    8 min walk
  • Isla Nu-Bar
    15 min walk
  • Sheraton Universal Hotel - Lobby Bar
    1 min walk
  • Hollywood and Dine
    7 min walk

About this property

Sheraton Universal Hotel

Upscale hotel near Universal Studios Hollywood
Located close to Warner Brothers Studio and Hollywood Bowl, Sheraton Universal Hotel provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, The California's, offers breakfast and lunch. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • A 24-hour front desk, wedding services, and multilingual staff
  • An elevator, a vending machine, and concierge services
  • Guest reviews say great things about the breakfast, pool, and helpful staff
Room features
All 461 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean, comfortable rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hair dryers
  • 43-inch LCD TVs with premium channels
  • Wardrobes/closets, mini fridges, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 55 per day)
  • Secured valet parking on site (USD 63 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • In the Mix Lobby Bar
  • The California's
  • The Reel Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 32,774 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self parking fee: USD 55 per day (in/out privileges)
  • Secured valet parking fee: USD 63 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

Does Sheraton Universal Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Sheraton Universal Hotel pet-friendly?

Yes, Sheraton Universal Hotel allows pets (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 55 per day. Valet parking is available for USD 63 per day.

What time is check-in at Sheraton Universal Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sheraton Universal Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Universal Hotel located?

Situated near the airport, this hotel is 0.4 mi (0.6 km) from Universal Studios Hollywood and within 3 mi (5 km) of Warner Brothers Studio and Hollywood Bowl. Capitol Records Tower and TCL Chinese Theatre are also within 6 mi (10 km). Universal City Station is 8 minutes by foot.

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Reviews

Sheraton Universal Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 2586 out of 4122 reviews
Rating 8 - Good. 764 out of 4122 reviews
Rating 6 - Okay. 392 out of 4122 reviews
Rating 4 - Poor. 199 out of 4122 reviews
Rating 2 - Terrible. 181 out of 4122 reviews

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning buffet was perfect before a long day at the park.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Clean rooms and a good breakfast selection.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, good pool, Starbucks coffee in the room. Great views of the valley.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jaskaran

Liked: Cleanliness, amenities, property conditions & facilities
Have stayed many times, very clean, great location and yummy breakfast! Great for families
Stayed 3 nights in Oct 2025
Verified

8/10 Good

brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Outdated but clean, great staff, and right across the street
Stayed 1 night in Mar 2026
Verified

8/10 Good

Shellie

It was great to have our family of 6 in one room. The beds were comfortable. The staff were great and very helpful. The pool was nice and warm. Universal is and 8 min walk if you don’t want to wait the 15 minutes for the shuttle.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, amenities, property conditions & facilities
Great location and hotel
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy, polite! The concierge was super helpful and our bookings were done. The restaurant was also super friendly…we would definitely go back and also recommend. 👌
Breakfast buffet
Universal Studios right next door
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dora

Liked: Cleanliness, staff & service
Very good service 10 of the 10
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, parking is incredibly steep, super close to the parks, no free breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely, clean and spacious hotel right next to the park. Absolutely loved staying here and would definitely book again for future visits.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

francisco

Liked: Cleanliness, amenities, property conditions & facilities
Such a great Hotel staff and Amenities
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attraction, can walk or take shuttle. Was quiet and comfortable beds. Low water pressure in shower but typical of LA.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Tangie

Liked: Staff & service, amenities, property conditions & facilities
Staff upon arrival was amazing. Valet was amazing beginning to end. However there was some of the female staff that were very rude when asking for directions. Housekeeping did well. No complaints :)
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was amazing. Our stay was fantastic! The shuttle to and from Universal Studios was the win!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The staff was pleasant and helpful shuttle to Universal only 5 minutes to the entrance
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shohreh

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Maury

Liked: Cleanliness, staff & service
The property location is great if you’re going to Universal Studios! We really enjoyed being able to walk to the park or take the shuttle. The rooms are ok kind of on the smaller side. It was 4 of us and the room layout is a bit awkward.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The on site restaurant was absolutely delicious. The staff were all wonderful. The only negatives I would say we had were our first floor patio room only had 1 lock instead of the 2 that the sticker said it had, and the younger girl who worked at the Starbucks was very unfriendly. Other than that, the room was great and awesome location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
All of the above, The restaurants on TL are all excellent.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Chandrani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great choice specially of you are planning for universal. Very close to a lot of food places, walking distance to universal and the hotel provides shuttle too every 15 minutes. the hotel was clean and the stuff were very friendly and helpful. Only thing, the parking was little high- $55/day or $63( for valet)/day seemed too high.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Shu

Flooring and carpet is aging. Friendly staff. Delicious breakfast at a reasonable price! Windows are not quite sound proof.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Charlie

Very clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel the room was so clean , the staff was super friendly ,the view from our room amazing,I would love to come back and stay there
Stayed 2 nights in Jan 2026