Ratings based on 969 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 14, 2024 on Expedia
Friendly staff, but too close to very busy street and noisy.
Comment from Hotel Management
Apr 15, 2024 by Customer Care Team, Hotel Management
Dear Scott, thank you for reviewing your stay at the Santa Clarita Motel. We are delighted to know that you had an enjoyable time at our motel, with our courteous staff team impressing you. We have noted your complaint about external noises and have notified our team to resolve this matter immediately as it is a top priority concern for our customers' comfort. As a motel dedicated to offering a satisfying guest experience to all, we continually try to improve these aspects of our accommodations, so thank you for sharing your feedback on this soundproofing issue. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards, Santa Clarita MotelCustomer Care Team
by A verified traveler
Posted Apr 9, 2024 on Expedia
Very nice motel.
Comment from Hotel Management
Apr 10, 2024 by Customer Care Team, Hotel Management
Dear Marie, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Santa Clarita guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards, Santa Clarita MotelCustomer Care Team
by A verified traveler
Posted Apr 4, 2024 on Expedia
Very nice room. Easy check in.
Comment from Hotel Management
Apr 8, 2024 by Customer Care Team, Hotel Management
Dear Marie, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you along with a smooth check-in. We love it when our customers are entirely satisfied with the Santa Clarita guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards, Santa Clarita MotelCustomer Care Team
by A verified traveler
Posted Apr 3, 2024 on Expedia
The room was fine enough for me. No issues.
Clean.
Comment from Hotel Management
Apr 5, 2024 by Customer Care Team, Hotel Management
Dear Antonio, we thank you for honestly rating our motel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Santa Clarita guest experience on your next visit to Newhall.Best Regards, Santa Clarita MotelCustomer Care Team
by A verified traveler
Posted Mar 30, 2024 on Expedia
Comment from Hotel Management
Apr 2, 2024 by Customer Care Team, Hotel Management
Dear Duane, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble motel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at the Santa Clarita Motel on your next visit!Best Regards, Santa Clarita MotelCustomer Care Team
by A verified traveler
Posted Mar 29, 2024 on Expedia
Nice little place
Comment from Hotel Management
Apr 2, 2024 by Customer Care Team, Hotel Management
Dear Christine, we thank you for honestly rating our motel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Santa Clarita guest experience on your next visit to Newhall.Best Regards, Santa Clarita MotelCustomer Care Team
by A verified traveler
Posted Mar 27, 2024 on Expedia
A good deal for the price. Mattresses were kinda weird, but ok for my one night
Comment from Hotel Management
Apr 2, 2024 by Customer Care Team, Hotel Management
Dear Crystal, thank you for taking the time to rate your recent stay at our motel. It is great to hear that you felt it was a good deal for the price. We are sorry that the mattresses were unsuitable for you and marred your time with us. Please know that we will be looking into this. We appreciate your feedback, hope to resolve this issue as soon as possible, and look forward to welcoming you back to Santa Clarita Motel.Best Regards, Santa Clarita MotelCustomer Care Team
by A verified traveler
Posted Mar 26, 2024 on Expedia
Comment from Hotel Management
Mar 28, 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted Mar 26, 2024 on Expedia
Comment from Hotel Management
Mar 28, 2024 by Customer Care Team, Hotel Management
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
by A verified traveler from Stevenson Ranch
Posted Mar 22, 2024 on Expedia
A hidden gem in Santa Clarita. It’s not a new motel but they make the effort to keep the rooms in good working order and clean. Definitely a good experience for an affordable price.
Comment from Hotel Management
Mar 25, 2024 by Customer Care Team, Hotel Management
Dear Jennifer, thank you for your wonderful review. We're delighted to hear that you enjoyed your stay with us and appreciated our efforts to maintain clean and well-functioning rooms. Your satisfaction is our priority, and we're glad that we could provide you with a good experience at an affordable price. We look forward to welcoming you back for another enjoyable stay soon.Best Regards, Santa Clarita MotelCustomer Care Team