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Pacific Stay Hotel

3.5 star property
Holiday Inn West Covina offers a sunny California retreat where attentive staff welcome travelers to modern comforts and convenient amenities

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Photo gallery for Pacific Stay Hotel

Breakfast served - Pacific Stay Hotel (West Covina)
Courtyard - Pacific Stay Hotel (West Covina)
Standard Double Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board - Pacific Stay Hotel (West Covina)
Interior entrance - Pacific Stay Hotel (West Covina)
Free toiletries, hair dryer, towels, soap - Pacific Stay Hotel (West Covina)
At this IHG Hotel, travelers appreciate the helpful staff and enjoy the refreshing outdoor pool. Dahlia's Restaurant & Bar serves satisfying breakfast and dinner. Guests can maintain their exercise routine at the gym, stay connected with WiFi, or take peaceful garden walks.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Basic Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Basic Room, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Free toiletries, hair dryer, towels, soap

Premium Room, 1 King Bed

8.0 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Traditional Room, 1 King Bed, Roll-in Shower

Free toiletries, hair dryer, towels, soap

Traditional Room, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, Hearing Accessible

Free toiletries, hair dryer, towels, soap

Premium Room, Hearing Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Free toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Room

Comfort Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Double Room, Hearing Accessible

Free toiletries, hair dryer, towels, soap

Standard Double Room, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in West Covina, Pacific Stay Hotel is in the city center. South Hills Country Club and Regal Edwards West Covina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Big Dalton Canyon Wilderness Park and Chino Hills State Park. Raging Waters and Fairplex are also worth visiting. Visit our West Covina travel guide
Map
3223 East Garvey Avenue North, West Covina, CA, 91791

What's nearby

  • Golf course aerial view
    South Hills Country Club
    4 min drive - 1.7 miles
  • Mount San Antonio College
    4 min drive - 3.2 miles
  • California State Polytechnic University, Pomona
    6 min drive - 3.5 miles
  • Glendora Square
    8 min drive - 3.0 miles
  • Azusa Pacific University
    8 min drive - 4.2 miles

Getting around

  • Baldwin Park Station
    8 min drive
  • Glendora Station
    8 min drive
  • Ontario Intl. Airport (ONT)
    32 min drive

Restaurants

  • IKEA Restaurant
    11 min walk
  • In-N-Out Burger
    11 min walk
  • BJ's Restaurant & Brewhouse
    11 min walk
  • Jollibee
    8 min walk
  • Starbucks
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: USD 10.99 to 25 for adults and USD 8 to 17 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dahlia's Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 55
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 33
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 10.99 to 25 for adults, and USD 8 to 17 for children
  • Early check-in fee: USD 55 (subject to availability)
  • Late check-out fee: USD 33 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Pacific Stay Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Pacific Stay Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pacific Stay Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 55 (subject to availability). After-hours check-in is not available.

What time is check-out at Pacific Stay Hotel?

Check-out is at 11 AM. Late check-out is available for USD 33 (subject to availability).

Where is Pacific Stay Hotel located?

Located in the heart of West Covina, this hotel is 2 mi (3.2 km) from South Hills Country Club and 3 mi (4.8 km) from Mount San Antonio College. Regal Edwards West Covina and Glendora Square are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pacific Stay Hotel Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 591 out of 1025 reviews
Rating 8 - Good. 210 out of 1025 reviews
Rating 6 - Okay. 117 out of 1025 reviews
Rating 4 - Poor. 58 out of 1025 reviews
Rating 2 - Terrible. 49 out of 1025 reviews

Reviews

Verified

10/10 Excellent

marisela

Liked: Staff & service, amenities
Room was Clean, great staff, good breakfast, good parking
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean common areas and room, everything you need in a quick hotel stay.
Stayed 1 night in May 2026
Verified

4/10 Poor

Angela

Parking was convenient
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable
Stayed 1 night in May 2026
Verified

10/10 Excellent

Peijie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a good place to stay overnight. Friendly staff and mini bar
Stayed 1 night in Mar 2026
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning worked really well and cooled the room down within minutes. The bed was really comfortable as well. Doesn’t feel as modern but no complaints
Stayed 1 night in May 2026
Verified

8/10 Good

Jasmine

Easy check in. Lots of parking available. Friendly staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Damien

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff at check in
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities
Great location, clean room, nice staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Markell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a get away and the room was pretty clean and kept up the front lounge was nice and spacious, didn’t get to the other amenities but i will next time.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Facility was clean and staff was friendly! Proximity to the fields we played at was excellent!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Salina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was friendly, location was perfect.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Omololu

Clean and the staff was courteous and
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
Room was clean, and the staff are really nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Our room smelt musty and of mildew, but we got used to the smell, and otherwise our bed and pillows were comfortable. Staff was friendly. We enjoyed the pool and the late night snacks and convenience of the location will be back.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

quiten

The staff was friendly.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Staff clean room and easy check in
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gerald F

Liked: Cleanliness, staff & service, amenities
very clean and fast check in.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Isha

Liked: Amenities
Very comfortable stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

jennie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice staff would stay agsin
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I was kind of disappointed it said free breakfast but there wasn't you had to pay $15.99 for breakfast there other than that their service was excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a bit pricey but great stay for one night. Great hotel. Great service. Would stay again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service
The staff was excellent and the room was very clean however the outside property needed a little trash pick up
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
Loved the pillows, nice pool and a lots of restaurants around the hotel. The young guy at check in was kind too.
Stayed 1 night in Dec 2025