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Pacific Palms Resort

Property class: 4

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Photo gallery for Pacific Palms Resort

Exterior - Pacific Palms Resort (La Puente)
View from property - Pacific Palms Resort (La Puente)
2 restaurants, breakfast served - Pacific Palms Resort (La Puente)
Interior - Pacific Palms Resort (La Puente)
Golf - Pacific Palms Resort (La Puente)
Pacific Palms Resort, surrounded by golf courses, offers a peaceful retreat with a driving range and two restaurants. The spa specializes in hot stone massages, complementing the outdoor pool. Travelers consistently praise the exceptional staff service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

8.6 out of 10
Excellent
(165 reviews)
  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe king Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe king Room

  • Sleeps 2

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Executive Room, Mountain View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, Mountain View, Executive Level

  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, City View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, City View, Executive Level

  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, City View

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Located in City of Industry, a neighborhood in La Puente, Pacific Palms Resort is in the suburbs and near theme parks. Hsi Lai Temple and Azusa City Hall are local landmarks, and travelers looking to shop may want to visit Brea Mall and Puente Hills Mall. Ready for a night out? Consider The Glass House Concert Hall and Fairplex. Visit our La Puente travel guide
View more Resorts in Los Angeles
Map
1 Industry Hills Pkwy, La Puente, CA, 91744

What's nearby

  • Industry Hills Expo Center
    6 min drive - 2.8 miles
  • Puente Hills Mall
    6 min drive - 2.8 miles
  • Round 1 Bowling and Amusement
    6 min drive - 2.8 miles
  • La Puente City Park
    8 min drive - 3.7 miles
  • La Puente City Hall
    9 min drive - 3.5 miles

Getting around

  • Walnut Industry Station
    10 min drive
  • Los Angeles - Ontario Intl. Airport (ONT)
    50 min drive

Restaurants

  • McDonald's
    4 min drive
  • Taco Del Rio
    16 min walk
  • Little Caesars Pizza
    19 min walk
  • Jack in the Box
    3 min drive
  • Del Taco
    4 min drive

About this property

Pacific Palms Resort

Luxury upscale resort located in City of Industry
A golf course, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Pacific Palms Resort. Tee up with amenities like a driving range and golf lessons at this resort. Indulge in a manicure/pedicure, a deep-tissue massage, and a body wrap at the onsite spa. Be sure to enjoy breakfast, brunch, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a business center.
Other perks at this resort include:
  • An outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a gift shop, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 292 rooms boast comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch LED TVs with premium channels
  • Balconies, on-request microwaves, and coffee/tea makers

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 14 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Frequently asked questions

Does Pacific Palms Resort have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is Pacific Palms Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Pacific Palms Resort?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Pacific Palms Resort?

Check-out is at noon.

Does Pacific Palms Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pacific Palms Resort located?

Located in City of Industry, this luxury resort is within 3 mi (5 km) of Industry Hills Expo Center, Round 1 Bowling and Amusement, and Puente Hills Mall. La Puente City Park and La Puente City Hall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pacific Palms Resort Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 801 out of 1177 reviews
Rating 8 - Good. 184 out of 1177 reviews
Rating 6 - Okay. 99 out of 1177 reviews
Rating 4 - Poor. 48 out of 1177 reviews
Rating 2 - Terrible. 45 out of 1177 reviews

Reviews

Verified

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities
I will always take my wife there for our wedding anniversary. It has a great atmosphere and a restaurant with a lot to offer in the morning.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property with great views.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was beautiful and the location was top tier its the perfect place when you are not trying to be to far or to close to La
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and nice space if you’re Looking for a place to relax
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with good comfort
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

brian

Liked: Cleanliness, amenities, property conditions & facilities
Amazing morning views and such a nice place to stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness
My stay was for work impromptu. Friendly staff; clean and bar was good. Will plan to stay here again in the future.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mara

Liked: Cleanliness, property conditions & facilities
Everything about the resort was amazing! The room, the views, the pool and the staff!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Count

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most comfortable hotel ever. From the bed the helpful and pleasant staff. Worth every penny.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities
Very friendly staff and nice restaurant
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Service was excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

concepcion hernandez

Liked: Cleanliness, amenities, property conditions & facilities
Great view, clean and comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

lionel

Liked: Cleanliness, amenities, property conditions & facilities
nice rooms
Stayed 1 night in Dec 2025
Verified

8/10 Good

Bernadette Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave. They have a restaurant downstairs. It was nice
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem! Lush and very comfortable. Pretty nice golf course and green landscape everywhere. Trust me, everthing just feels right….. real gem!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Desiree

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Very quiet and relaxing.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness
The staff were very friendly
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Amazing room!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Very nice resort, extremely clean and well kept, really liked the grounds as well
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant clean room view serenity of the entire place
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mykell

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room Great view Great services
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the view was great.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities
The views are always amazing at this resort and the staff are absolutely amazing. It's also very clean.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness
Beautiful view and great room very clean
Stayed 1 night in Dec 2024