Ratings based on 1,767 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 17, 2024 on Expedia
Their computer system was down and also the rooms weren’t updated for the price I was paying and very outdated
by A verified traveler
Posted Apr 15, 2024 on Expedia
by A verified traveler
Posted Apr 15, 2024 on Expedia
by A verified traveler
Posted Apr 15, 2024 on Expedia
From the moment you arrive, you are treated with courtesy and care. Love the quiet, old school, East Coast feel of the place — right in the middle of DTLA (downtown LA). Across the street from the Broad, the Disney Concert Hall, and the Music Center and right next to the Museum of Contemporary Art — fabulous location!
by A verified traveler from Quartz Hill
Posted Apr 14, 2024 on Expedia
Beautiful hotel close to points of interest
by A verified traveler
Posted Apr 13, 2024 on Expedia
I truly can say that our experience with Omni Hotel from the greeting at the door by the Bellmen.
The associates at the front desk were great wonderful personalities Sabrina Sicre one of the first associates that I had contact with by phone was outstanding her guidance helped me so much so patient and very kind. When I actually got to meet her
I knew it was her just by the way she treated me,then
there was Tim Prater he told us of some great places to eat and visit during our stay.
When calling for things we needed Prime Hendrix took care of any request without hesitation these workers are an asset to the Hotel.
Thank you so much all of you.
The grounds are beautiful the terrace soo nice we spent time out there with the fire pit on.
I would recommend anyone to stay there
The shuttle service excellent our driver Robin oh he knows downtown dropped us off and picked us up several times it’s the best we loved not driving.
Keep up the excellent work!!!
by A verified traveler
Posted Apr 8, 2024 on Expedia
Great location.
by A verified traveler
Posted Apr 8, 2024 on Expedia
Great
by A verified traveler
Posted Apr 8, 2024 on Expedia
Peaceful, professional.
by A verified traveler
Posted Apr 7, 2024 on Expedia
The staff is extremely helpful and I would especially like to commend Tom for coordinating an early check in with me