Ratings based on 4,441 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 18, 2024 on Expedia
All the fine print. They charge for everything. Parking is overpriced and they wont even be responsible if something happens to your vehicle. As updated as the hotel is they wont let you ise the TAP feature and only take physical cards, REALLY INCONVENIENT!!!
by A verified traveler
Posted Apr 18, 2024 on Expedia
Avoid this place. Shady area right on freeway. Cancelled the 5am shuttle at 0502. The beds are not comfortable, the blinds do not darken the room, there are no soaps or conditioned etc in shower- honestly spend the extra 20$ and choose literally any nearby hotel.
by A verified traveler
Posted Apr 18, 2024 on Expedia
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Comment from Hotel Management
Apr 18, 2024 by Shawntaye B. , Hotel Management
Thank you for taking the time to leave us a review, we greatly appreciate it. We hope to see you again soon!
by A verified traveler
Posted Apr 18, 2024 on Expedia
We used the shuttle to get to the hotel from the airport. The check in was easy enough and the rooms are basic. There are a few places around to get food from.
After checkout, we found ourselves waiting for the shuttle back to the airport 10min past the scheduled time, and we were disappointed that someone had to ask the staff what was happening for them to tell us that there wasn’t any shuttle coming.
We were waiting right next to the reception in the pickup area, but the staff didn’t think that it would be good practice to just let us know what was happening. Faced with the fact they did not care.
It is simply a lack of ownership, responsibility, and service.
by A verified traveler
Posted Apr 17, 2024 on Expedia
Shuttle to airport was convenient.
Comment from Hotel Management
Apr 18, 2024 by Shawntaye B. , Hotel Management
Thank you for taking the time to leave us a review, we greatly appreciate it. We hope to see you again soon!
by A verified traveler from Irving
Posted Apr 17, 2024 on Expedia
Should provide morning coffee or tea for free for guests.
Comment from Hotel Management
Apr 18, 2024 by Shawntaye B. , Hotel Management
Thank you for taking the time to leave us a review, we greatly appreciate it. We hope to see you again soon!
by A verified traveler
Posted Apr 17, 2024 on Expedia
It will as okay.
Comment from Hotel Management
Apr 18, 2024 by Shawntaye B. , Hotel Management
Thank you for taking the time to leave us a review, we greatly appreciate it. We hope to see you again soon!
by A verified traveler from Houston
Posted Apr 17, 2024 on Expedia
This property is older, but it feels safe and clean. This is not a vacay place, but it is where you need it for the night.
Comment from Hotel Management
Apr 18, 2024 by Shawntaye B. , Hotel Management
Thank you for taking the time to leave us a review, we greatly appreciate it. We hope to see you again soon!
by A verified traveler from Hastings
Posted Apr 16, 2024 on Expedia
Comment from Hotel Management
Apr 18, 2024 by Shawntaye B. , Hotel Management
Thank you for taking the time to leave us a review, we greatly appreciate it. We hope to see you again soon!
by A verified traveler
Posted Apr 16, 2024 on Expedia
Comment from Hotel Management
Apr 18, 2024 by Shawntaye B. , Hotel Management
Thank you for taking the time to leave us a review, we greatly appreciate it. We hope to see you again soon!