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Hyatt Place Ontario / Rancho Cucamonga

3.0 star property
Pet-friendly Ontario hotel connected to a shopping center, steps from Ontario Mills Shopping Mall

Choose dates to view prices

Photo gallery for Hyatt Place Ontario / Rancho Cucamonga

Exterior
Lobby
Outdoor pool
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace
Hyatt Place Ontario/Rancho Cucamonga is near top shopping spots. Guests enjoy a free to-go breakfast, explore, then dine on American dishes at the café. Relax at the outdoor pool and garden, with in-room WiFi for connectivity. Visitors praise the attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, Multiple Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Room, Multiple Beds

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(37 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, Multiple Beds (High Floor)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

2 Double Beds

  • Sleeps 6

King Room

  • Sleeps 4

King Room With Accessible Roll-in Shower

  • Sleeps 4

Ada King Room With Tub

  • Sleeps 4

King Room With Sofa Bed-High Floor

  • Sleeps 4

Hf Double Sfbd

  • Sleeps 6

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About the neighborhood

Map
4760 Mills Cir, Ontario, CA, 91764

What's nearby

  • Ontario Mills Shopping Mall - 2 min walk - 0.1 miles
  • Toyota Arena - 3 min drive - 1.9 miles
  • Victoria Gardens - 3 min drive - 3.5 miles
  • Ontario Convention Center - 4 min drive - 4.2 miles
  • Auto Club Speedway - 6 min drive - 5.6 miles

Getting around

  • Upland Station - 9 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 12 min drive

Restaurants

  • ‪Dave & Buster's - ‬5 min walk
  • ‪Rainforest Cafe - ‬3 min walk
  • ‪Charleys Philly Steaks - ‬9 min walk
  • ‪Panda Express - ‬12 min walk
  • ‪Market Broiler Ontario - ‬11 min walk

About this property

Hyatt Place Ontario / Rancho Cucamonga

Hotel near Ontario Mills Shopping Mall
Located close to Toyota Arena and Victoria Gardens, Hyatt Place Ontario / Rancho Cucamonga provides free to-go breakfast, a coffee shop/cafe, and a garden. The on-site café, Gallery, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Express check-out, express check-in, and concierge services
  • A 24-hour front desk, a TV in the lobby, and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All 127 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and sofa beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, separate sitting areas, and LED light bulbs

Similar properties

Exterior

Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 1,325 reviews
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Ontario
Hyatt Place Ontario Rancho Cucamonga
Hyatt Place Rancho Cucamonga
Hyatt Place Rancho Cucamonga Hotel
Hyatt Place Rancho Cucamonga Hotel Ontario
Ontario Hyatt Place
Hyatt Ontario Mills
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Ontario Hyatt
Hyatt Place Ontario Rancho Cucamonga Hotel
Hyatt Ontario Rancho Cucamonga
Hyatt Place Ontario / Rancho Cucamonga Hotel
Hyatt Place Ontario / Rancho Cucamonga Ontario
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario

Frequently asked questions

Does Hyatt Place Ontario / Rancho Cucamonga have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hyatt Place Ontario / Rancho Cucamonga pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt Place Ontario / Rancho Cucamonga?

Self parking is free at this property.

What time is check-in at Hyatt Place Ontario / Rancho Cucamonga?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Ontario / Rancho Cucamonga?

Check-out is at noon.

Where is Hyatt Place Ontario / Rancho Cucamonga located?

Located in Arena District, this hotel is steps from Ontario Mills Shopping Mall and 1.3 mi (2.1 km) from Toyota Arena. Victoria Gardens and Ontario Convention Center are also within 6 mi (10 km).

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Reviews

Hyatt Place Ontario / Rancho Cucamonga Reviews

8.4

Very Good

8.4

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 572 out of 1031 reviews
Rating 8 - Good. 227 out of 1031 reviews
Rating 6 - Okay. 104 out of 1031 reviews
Rating 4 - Poor. 68 out of 1031 reviews
Rating 2 - Terrible. 60 out of 1031 reviews

Reviews

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was nice and
Stayed 1 night in Oct 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and big. Staff was friendly and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great space
Stayed 1 night in Oct 2025

10/10 Excellent

Freddy

Liked: Amenities, property conditions & facilities
Nice place would come again
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was fabulous and it was nice in state getaway.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back

It was clean, great service, accommodating. Breakfast was delicious.
Stayed 1 night in Aug 2025

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and ckean rioms. Good breakfast. Nice pool. Near the mall. Lots of fun
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Hotel was nice but a bit outdated. Overall, we had a relaxing stay.
Stayed 4 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was helpful and nice. Room was clean and very comfortable. Gridge was cold, Air was nice and cold and bed was very comfortable.
Stayed 1 night in Jul 2025

6/10 Okay

David

The property in general needs some maintenance.
Stayed 4 nights in Oct 2025

6/10 Okay

Mark Jayson

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast was good. My room had random loud faucet sounds. The wifi was terrible/almost non existent.
Stayed 4 nights in Oct 2025

10/10 Excellent

DONNA

Liked: Staff & service, property conditions & facilities, room comfort
Always clean and comfortable. Staff are helpful and friendly. Thank you Hyatt Hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Diane

Liked: Amenities, property conditions & facilities
Super clean and nice people!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very pleasant and comfortable. The rooms were clean and the breakfast was good. The customer service desk was very friendly and helpful. I came for my university graduation and it was a perfect place to stay. It was close to the mall, restaurants and Toyota arena. Would definitely recommend!
Stayed 1 night in May 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Fulvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family and shopping!!! Calm and Clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was amazing.. great room service.. breakfast was top notch for me and my kids. Workers were very helpful and customer service was excellent
Stayed 2 nights in Nov 2024

6/10 Okay

Rajbeer

Liked: Cleanliness, staff & service
We stayed here for a wedding so it was conveniently located near the venue. The staff was super helpful and really nice. Breakfast was OK. The bed and couch were uncomfortable. The toilet was like a foot off the ground. And the shower was extremely dated. It wasn’t dirty, but it could use a facelift. Good staff, though. Just not the most comfortable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Arcelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall walking distance very convenient
Stayed 3 nights in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Ontario Mills and major destinations
Stayed 3 nights in Aug 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very comfortable and given a late check out. We felt the price was reasonable and the rooms although a little outdated were nice and comfortable. We will definitely be staying again
Stayed 1 night in Sep 2024

6/10 Okay

Gary

We have stayed in Hyatt Place many times and this place wasn’t up to the normal Hyatt Place standards. Room had a misty smell to and the water pressure for the shower was just awful. Bathroom was super tiny. would not stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short but sweet

Hotel was perfect for our short stay, young lady at front desk was very helpful and compassionate.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Not bad

Room (suite) was small and outdated. The only tv channels available were Christian religious. Shady characters in the parking lot - cops were called for one. The employees were all nice and performed their jobs wonderfully. The breakfast was unbelievable for a hotel - compliments to the chef.
Stayed 5 nights in Jun 2025

4/10 Poor

Norma

Disliked: Amenities
Staff was friendly but management didn’t work with us when we departed a day early for an emergency and didn’t issue us a refund. The door lock to our room had recently been changed and unlocking was a challenge every single time, stayed 2 of 3 nights and every morning the breakfast items were exactly the same with no variation in a single item. Found roaches roaming on parking lot next to pool on both nights we were there. Had used this hotel for a one night stay before and made decision to stay again for a long weekend but based on this trip would not stay here again, there are many similar options in the area
Stayed 3 nights in Aug 2025

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