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Hyatt Place Ontario / Rancho Cucamonga

Property class: 3

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Photo gallery for Hyatt Place Ontario / Rancho Cucamonga

A multi-story hotel with a prominent entrance, palm trees, and an American flag. - Hyatt Place Ontario / Rancho Cucamonga (Ontario)
A hotel room with a bed, a TV, a sofa, and a desk. - Hyatt Place Ontario / Rancho Cucamonga (Ontario)
A hotel lobby with seating arrangements, including sofas and chairs, and a large window providing a view of the outdoors. - Hyatt Place Ontario / Rancho Cucamonga (Ontario)
A rectangular swimming pool with a tiled edge, surrounded by lounge chairs and a concrete deck. - Hyatt Place Ontario / Rancho Cucamonga (Ontario)
A gym with treadmills, ellipticals, and dumbbells. - Hyatt Place Ontario / Rancho Cucamonga (Ontario)
Located close to Ontario Mills Shopping Mall and Toyota Arena, Hyatt Place Ontario / Rancho Cucamonga provides free to-go breakfast, a coffee shop/cafe, and a garden. The on-site café, Gallery, features American cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, Multiple Beds

A hotel room with two beds, a wooden headboard, a nightstand, and a window with curtains.

Room, Multiple Beds

8.8 out of 10
Excellent
(51 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

A large bed with white linens, a wooden headboard, and two bedside lamps.

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

A hotel room with two beds, a wooden headboard, a nightstand, and a window with curtains.

Room, Multiple Beds (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A large bed with white linens, a wooden headboard, and two bedside lamps.

Room, 1 King Bed with Sofa bed (High Floor)

8.2 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

A large bed with white linens, a wooden headboard, and two bedside lamps.

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Arena District neighborhood, Hyatt Place Ontario / Rancho Cucamonga is connected to a shopping center. Ontario Mills Shopping Mall and Victoria Gardens are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ontario Convention Center. Looking to enjoy an event or a game while in town? See what's going on at Toyota Arena. Visit our Ontario travel guide
Map
4760 Mills Cir, Ontario, CA, 91764

What's nearby

  • An indoor ice hockey rink with a crowd of spectators.
    Honda Center
    47 min drive - 42.1 miles
  • Ontario Mills Shopping Mall
    3 min walk - 0.2 miles
  • iFLY Indoor Skydiving - Ontario
    7 min walk - 0.4 miles
  • Toyota Arena
    3 min drive - 1.7 miles
  • Victoria Gardens
    4 min drive - 3.0 miles

Getting around

  • Rancho Cucamonga Station
    9 min drive
  • Ontario Intl. Airport (ONT)
    14 min drive

Restaurants

  • Dave & Buster's
    5 min walk
  • In-N-Out Burger
    14 min walk
  • Raising Cane's Chicken Fingers
    14 min walk
  • Rainforest Cafe
    4 min walk
  • Chick-fil-A
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Frequently asked questions

Does Hyatt Place Ontario / Rancho Cucamonga have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hyatt Place Ontario / Rancho Cucamonga pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Ontario / Rancho Cucamonga?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Ontario / Rancho Cucamonga?

Check-out is at noon.

Where is Hyatt Place Ontario / Rancho Cucamonga located?

Located in Arena District, this hotel is 0.2 mi (0.3 km) from Ontario Mills Shopping Mall and 1.3 mi (2.1 km) from Toyota Arena. Victoria Gardens and Ontario Convention Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Ontario / Rancho Cucamonga Reviews

8.4

Very Good

8.2

Cleanliness

8.0

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 576 out of 1001 reviews
Rating 8 - Good. 189 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff (all but specifically the night shift lady) were amazing and so helpful!!!
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and quick Check in… we like the breakfast included
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, staff was great and breakfast was
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised of how good the breakfast was and how clean our room was just the down side it was that the elevator was working the days I stayed
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice property
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was awesome very clean and nice rooms nice and quiet breakfast was also really good
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room spacious great location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and quiet place to rest
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and very nice staff that works here, lots of parking, and they have breakfast every morning.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the breakfast is super good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi everything went great! Staff personnel and the breakfast was excellent!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location next to the mall.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff took care of us and was on point very clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always stay here always clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
The staff was lovely and parking is free and easy. Proximity to freeways and Ontario Mills is convenient. I’ve stayed here before and always had good experiences but this time was a little different. There is some kind of construction happening and only 1 elevator was operational. The worst part but not the fault of Hyatt, was that I had twice reported the aroma of weed coming thru the ventilation system. It was BAD. They did identify the culprit but only as he was checking out the same day as me. The place is in need of some updates and a refresh.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
always a great place to stay very friendly breakfast every morning I recommend this place
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great, and stuff is very friendly.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got done with my 3 day stay here with 16 students as we came to attend a conference. The rooms were clean and hotel was very accommodating! Would stay here again!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Twinkle the Manager was very helpful. Sierra, Christina and the cleaning staff were all very helpful and considerate. My guest and I had a spill on the couch in our room and we were assured that they could take care of the cleaning without an extra charge added. Parking was very easily accessible from the front door and through the side access door. The breakfast selection was good. Bagels, cereals, toast, waffles, muffins, eggs, sausage, potatoes as well as coffee, tea and orange juice and creamers.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff, beautiful room and made us feel very comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good breakfast. Only con would be that only 1 elevator was working
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room and service was great.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this location was the friendly and courtesy at all times. It was enjoyable to stay at this location
Stayed 4 nights in Jan 2026