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The Maya

4.0 star property
Hotel Maya - a Doubletree by Hilton offers genuine hospitality near Aquarium of the Pacific and Queen Mary, with cycling and dining at Fuego.

Choose dates to view prices

Photo gallery for The Maya

Outdoor pool, sun loungers - The Maya (Long Beach)
A beachfront patio with lounge chairs, a fire pit, and umbrellas. - The Maya (Long Beach)
Exterior - The Maya (Long Beach)
A modern hotel room with a large bed, a TV, a desk, and a view of the water. - The Maya (Long Beach)
Outdoor pool, sun loungers - The Maya (Long Beach)
Travelers find this Long Beach Cruise Terminal hotel inviting with its poolside bar and Latin American cuisine at Fuego Restaurant. Guests can bike nearby paths or relax in the garden with WiFi. Visitors consistently praise the exceptionally helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Balcony (Water View)

A hotel room with a large bed, a desk with a flat-screen TV, a dining area with chairs, and a view of the ocean.

Room, 1 King Bed, Balcony (Water View)

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed with Sofa bed (King, Water View)

A hotel room with a large bed, a desk with a TV, a balcony with outdoor seating, and a view of the sea.

Deluxe Room, 1 King Bed with Sofa bed (King, Water View)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Water View)

A modern hotel room with a large bed, a TV, a desk, and a view of the water.

Room, 1 King Bed (Water View)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Queen Beds

A hotel room with two beds, a TV, a desk, and a view of palm trees.

Standard Double Room, 2 Queen Beds

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a TV, a desk, and a balcony with outdoor seating.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(37 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

A hotel room with a bed, a TV, a desk, and a chair.

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Room, 2 Queen Beds (Water View)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Balcony (Water View)

A hotel room with two beds, a TV, a desk, and a view of the ocean.

Room, 2 Queen Beds, Balcony (Water View)

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite

  • Water view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite

A hotel room with a large bed, a TV, a desk, and a view of the sea.

Suite

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Long Beach, The Maya is on the waterfront. Long Beach Cruise Terminal and Port of Long Beach are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit RMS Queen Mary and Aquarium of the Pacific. Looking to enjoy an event or a game? See what's going on at Long Beach Convention and Entertainment Center or Dignity Health Sports Park. Discover the area's water adventures with water skiing, parasailing, and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Long Beach travel guide
Map
700 Queensway Drive, Long Beach, CA, 90802

What's nearby

  • A concrete channel with water flowing through it, surrounded by a fence and trees.
    Los Angeles River
    8 min walk - 0.5 miles
  • A large cruise ship docked at a port with a dry docked ship in the foreground.
    RMS Queen Mary
    10 min walk - 0.6 miles
  • The exterior of the Aquarium of the Pacific with a large glass facade and a distinctive curved roof.
    Aquarium of the Pacific
    13 min walk - 0.7 miles
  • A large Ferris wheel with cabins labeled "Hyatt Regency" in the background.
    The Pike Outlets
    13 min walk - 0.7 miles
  • A modern building with large glass windows and colorful flags.
    Long Beach Convention and Entertainment Center
    2 min drive - 1.4 miles

Getting around

  • Pacific Avenue Station
    5 min drive
  • Norwalk- Santa Fe Springs Station
    23 min drive
  • Los Angeles Intl. (LAX)
    43 min drive

Restaurants

  • Yard House
    5 min drive
  • Hyatt Regency Lobby Bar
    20 min walk
  • Bubba Gump Shrimp Co.
    14 min walk
  • Hooters
    15 min walk
  • Chili's Grill & Bar
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle up to 2 mi
  • Free cruise terminal shuttle
  • Free shopping center shuttle
  • Self parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fuego Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (64 inch wide door)
  • Grab bar in shower
  • Hardwood flooring in room
  • In-room roll-in shower
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.86 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number BU20527910

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Maya have a pool?

Yes, this property has an outdoor pool.

Is The Maya pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 45 per day.

What time is check-in at The Maya?

Check-in begins at 4:00 PM. After-hours check-in is not available.

What time is check-out at The Maya?

Check-out is at 11:00 AM.

Where is The Maya located?

Situated on the waterfront, this hotel is within a 15-minute walk of Los Angeles River, RMS Queen Mary, and Aquarium of the Pacific. Long Beach Cruise Terminal and Long Beach Convention and Entertainment Center are also within 1 mi (2 km). Downtown Long Beach Station is 22 minutes by foot and 1st Street Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Maya Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1521 out of 2484 reviews
Rating 8 - Good. 429 out of 2484 reviews
Rating 6 - Okay. 250 out of 2484 reviews
Rating 4 - Poor. 137 out of 2484 reviews
Rating 2 - Terrible. 147 out of 2484 reviews

Reviews

Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and common areas.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night before our Cruise and it was amazing. We loved our room and how we’re off the water .. the pool, fire , overall beautiful & staff was so nice . Seem less check in.. awesome location 10/10.
Stayed 1 night in May 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, great hotel with a friendly staff and clean property. Loves the beauty of the hotel and the fire pits were a perfect touch. I wish the pool area was bigger.
Stayed 1 night in May 2026
Verified

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Good view, quiet and tropical vibes. Only negative was parking fees!
Stayed 3 nights in May 2026
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities
Very nice location by the boardwalk of Long Beach. Staff is friendly and helpful. Rooms look clean, but are dated be aware of the $45 overnight parking fee. really really nice bar/lounge to relax and look at the queen Mary and ocean water I would come again.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Rochee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful, staff was very nice. I truly love the view from my room.
Stayed 1 night in May 2026
Verified

8/10 Good

EDGAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall review for Hotel Maya is that its a lovely place with view of the harbor and Queen Mary. The amenities offered was decent. The staff members were helpful and kind. I would recommend this place to my family and friends.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the room was amazing! Very clean!!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Adria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice views!
View from room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and grounds, great location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely and the room service breakfast was wonderful. Had a great experience!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always nice to stay here, staff has hospitality
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

MARCOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning, beautiful food was delicious. The views were amazing.!!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Shawna

Liked: Staff & service
The bed was extremely comfortable and it made up for any other shortcomings from our stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ted

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property with excellent staff. The restaurant was under renovation construction but the rest of the property was great.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

natalie

Liked: Cleanliness
Staff was excellent. I recommend anyone staying at this resort
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nekeisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love all four days that we stayed. The restaurant, the views, and the service was amazing.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely and peaceful stay at the hotel. Felt very safe the whole time as a solo traveler disappointed with the limited restaurant situation during the stay with construction but happy for the nice pool and lounges. The fitness center was very nice and clean. The bed was super comfortable and loved the in-room espresso machine! I would love to come back after the upgrades. Long beach was super close and nice to visit.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Kristianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic, the pool area was great, the fire pits provided nice ambience, and the location to the cruise port couldn’t be better! We just walked there in the morning!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Harris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle from airport was excellent. The staff was friendly and helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are super clean! The staff is amazing!! Pool is heated and Fuego Restaurant was delicious. My family had a great time.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Araseli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in May 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice views
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Was under construction this time, but the staff was so kind and we loved being there enjoying the views. It’s like being in the big city, but also a private location.
Stayed 2 nights in Apr 2026