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Overview of Hotel Carmel

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  • Standard Room, 2 Queen Beds

    3.7/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Standard Room, 1 Queen Bed (size)

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Suite, 1 King Bed

    3.9/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Standard Room, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 2 Queen Beds

    4/5 guest room rating

    Room amenities

    • Sleeps 6
    • 2 Queen Beds
    More details
3.7
Good
Rating 5 - Excellent. 220 out of 975 reviews
5 - Excellent 23%
Rating 4 - Good. 385 out of 975 reviews
4 - Good 39%
Rating 3 - Okay. 239 out of 975 reviews
3 - Okay 25%
Rating 2 - Poor. 88 out of 975 reviews
2 - Poor 9%
Rating 1 - Terrible. 43 out of 975 reviews
1 - Terrible 4%

3.9/5

Cleanliness

4.0/5

Staff & service

3.3/5

Amenities

3.3/5

Property conditions & facilities

2/5 Poor

Traveled with group, Traveled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like: the uninformed valet driver who told us it would be fine to park next door for one night, the front desk staff that would rather tell us to park elsewhere for the remainder of our trip because it was “too hard” to refund us for one night parking in another garage, that the bathroom has no ventilation, the elevator barely fit the cart with our luggage
Stayed 6 nights in Feb 2021

1/5 Terrible

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Pricy comparing to the 1/2 star property! Just a creat location but very old building!
Stayed 1 night in Feb 2021

5/5 Excellent

Stayed 1 night in Feb 2021

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Nostalgic hotel with quite boutique vibe. Perfect location in SM
Stayed 1 night in Feb 2021

2/5 Poor

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
PROS: excellent location, near the Santa Monica pier and good restaurants. Very clean. CONS: due to its location, you are exposed to the noise (traffic and people screaming all night). The hotel does not have sound proofed windows as advertised, in fact, you could hear people at all hours of the day, from outside and inside. Awful! The bed was very uncomfortable, like sleeping on the floor. The room facing 2nd street with a Queen bed is extremely small, so is the bathroom. The Hotel is in DIRE need of an upgrade. Despite Covid, there are no amenities in room (no coffee maker, microwave or fridge) I was not offered housekeeping service not even new fresh towels (3 nights stay). If you are looking for just a place to BARELY sleep, you can save money by staying here, otherwise please spend a little more and stay somewhere else.
Stayed 3 nights in Feb 2021