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Four Points by Sheraton Los Angeles

Property class: 3.5

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Photo gallery for Four Points by Sheraton Los Angeles

A spacious lobby with a seating area, a reception desk, and large windows offering a view of the outdoors. - Four Points by Sheraton Los Angeles (Los Angeles)
A modern restaurant with high ceilings, large windows, and a central seating area with a decorative plant. - Four Points by Sheraton Los Angeles (Los Angeles)
A modern building with a pool and lounge chairs. - Four Points by Sheraton Los Angeles (Los Angeles)
A hotel room with a large bed, a desk, a chair, a red sofa, and a view of a cityscape through a large window. - Four Points by Sheraton Los Angeles (Los Angeles)
A modern hotel lobby with large windows, red and beige seating, and a flat-screen TV on the wall. - Four Points by Sheraton Los Angeles (Los Angeles)
Located close to Gran Casino Los Angeles and AIEP Los Angeles, Four Points by Sheraton Los Angeles provides free cooked-to-order breakfast, a shopping mall on site, and a coffee shop/cafe. The on-site Latin American cuisine fine-dining restaurant, Restaurant 565, offers breakfast, lunch, and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a red sofa, and a view of a cityscape through a large window.

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 1 Twin Bed

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Traditional Room, 1 Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Los Angeles, Four Points by Sheraton Los Angeles is in the city center. The area's natural beauty can be seen at Botanical Orchid Garden and Damas Island, while Los Angeles Municipal Theater and Museo de la Alta Frontera are cultural highlights. Mall Plaza Los Angeles and Plaza de Armas are two other places to visit that come recommended. Visit our Los Angeles travel guide
Map
Colo Colo 565, Los Angeles, Biobio, 4450811

What's nearby

  • Gran Casino Los Angeles
    1 min walk - 0.1 miles
  • Mall Plaza Los Angeles
    1 min walk - 0.1 miles
  • Los Angeles Municipal Theater
    2 min walk - 0.1 miles
  • Plaza de Armas
    3 min walk - 0.2 miles
  • Museo de la Alta Frontera
    6 min walk - 0.4 miles

Getting around

  • Santa Fe Station
    23 min drive
  • Concepcion (CCP-Carriel Sur)
    97 min drive

Restaurants

  • McDonald's
    1 min walk
  • Café Francés
    2 min walk
  • Oishii Sabores
    4 min walk
  • Restaurant 565
    1 min walk
  • Pedro, Juan y Diego
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant 565

Things to do

  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during September, October, and November.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CLP 25000.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CLP 25000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, outdoor lighting, and a deadbolt lock

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Four Points by Sheraton Los Angeles have a pool?

Yes, this property has an outdoor pool.

Is Four Points by Sheraton Los Angeles pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Los Angeles?

Check-in start time: 3 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Los Angeles?

Check-out is at noon.

Does Four Points by Sheraton Los Angeles provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Four Points by Sheraton Los Angeles located?

Located in the heart of Los Angeles, this hotel is steps from AIEP Los Angeles, Gran Casino Los Angeles, and Los Angeles Municipal Theater. Mall Plaza Los Angeles and Plaza de Armas are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Los Angeles Reviews

8.4

Very Good

9.0

Cleanliness

8.4

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 96 out of 207 reviews
Rating 8 - Good. 74 out of 207 reviews
Rating 6 - Okay. 22 out of 207 reviews
Rating 4 - Poor. 10 out of 207 reviews
Rating 2 - Terrible. 5 out of 207 reviews

Reviews

Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
Overall excellent, great staff, very good restaurant.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good. Staff excellent, espécialo y Sonia in the restaurant. She was very professional and cheerful and friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Good restaurant
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Jorge

Great staff, very nice hotel. Location is not the best.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. Staff were really nice and helpful. Just next to the only shopping mall in town. Neighborhood was ok, but not much to do or see around
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
Maintenance was lacking
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is tight!
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
schöne Zimmer mit Sicht auf die Stadt, gutes Essen im Restaurant, Parking verfügbar unten im Haus
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buen hotel, recomentado el restaurante lo mejor del hotel, me sorprendio lo bueno, exquisita la comida
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, amenities
Tremenda calidad en el servicio
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Santiago

Liked: Cleanliness
Disliked: Property conditions & facilities
El mantenimiento de la infraestructura no es el óptimo. No funcionó el equipo de clima. Tuve que hacer cambio de habitación.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Property conditions & facilities

2 estrellas al precio de 4 estrellas

Personal y desayuno muy bueno. El resto, para un hotel de 4 estrellas y con este precio y este nombre, no está satisfactoria. Muebles rallados y viejos, piso y muros con manchas, sillas sucias y manchadas, piscina sucio y área de piscina en estado de construcción (o no sé que). Falta URGENTE mantención a todo el hotel.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un muy buen hotel para un descanso

Como siempre un hotel de muy buen nivel, agradable atención y comodidad general de sus instalaciones.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

José Tomás

Liked: Cleanliness, staff & service
Ya no tiene la piscina temperada, la sala de ejercicios parece una bodega. Y el estacionamiento es muy malo (no caben los vehículos de los huéspedes)
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

edgardo

Liked: Cleanliness, staff & service, amenities
sin comentarios
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

José Agustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel con Restaurant con platos de alto nivel!!!

Quedamos impresionados con la calidez de las personas como Sonia y su excelente atención y a ello hay que agregar que el restaurant es lo que mas nos sorprendió. Excelente calidad de la comida, presentación de los platos, y los sabores mmmm maravillosos. Viajamos por el mundo entero y quedamos sorprendidos con cada plato que probamos del restaurante. 100% recomendado !!!!
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No llegó el voucher y tuve que dejar una garantía

No me llegó el voucher de reserva del hotel por parte de hotels.com
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel, sin embargo debiesen prevenir que no tienen gimnasio habilitado
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Octavio Alexandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal servicio

Un asco de atención. Poco amable, sin solución, mala higiene en los cuartos. Tapiz roto, un enredo de cables en una esquina. Mal desayuno, desorganizado y poco pulcro. Meseros indolentes al desayuno. Lo unico genial fue la exquisita cena del restaurante. Nada mas
Botellas de agua de origen desconocido, reutilizadas y con tapas mordidas. Un asco.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Bernardo

Liked: Cleanliness, staff & service

Tenía expectativas mas altas

La habitación tenía algunos daños en el papel mural (roturas y suciedad) y el baño mostraba daños en los soportes de la barra de la cortina de la ducha
Stayed 1 night in Aug 2022
Verified review

4/10 Poor

Eduardo

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Una mala experiencia

Mi reserva no estaba al momento del chek in , no había calefacción en recepción ( había mucho frío), las camas de muy mala calidad al igual que las almohadas. La relación precio calidad muy mala
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Telma

Liked: Cleanliness, staff & service

Bom hotel

Hotel bem localizado, com entrada para o shopping e Cassino, quartos amplos, bom atendimento, porém é possível ouvir todo o barulho da rua e a noite ficou um som (tumtum) irritante, os travesseiros não são confortáveis.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay on our father/daughter road trip visiting the town he was raised in. We were greeted with wonderful fresh raspberry juice when we arrived. They even served my cousins that came to town with us For the day. The restaurant had a nice atmosphere with delicious food. Some trouble with the elevators. They may be too small for this hotel. Only one was working so we waited very long to get to where we wanted to go.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Jorge

Liked: Cleanliness, property conditions & facilities, room comfort

tel muy bien, restaurante mal

Muy bien el hotel, el restaurante, bien la comida, pero se demoró 1.30 hora en llegar el plato, mal, mal. Me hicieron un descuento, pero hubiera preferido pagar el total. Parece que tienen fallas en el sistema de comanda.
Stayed 1 night in Jan 2020