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SureStay Hotel by Best Western Ontario Airport

Property class: 2.5

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Photo gallery for SureStay Hotel by Best Western Ontario Airport

A multi-story hotel with balconies, a central courtyard, and a distinctive architectural design. - SureStay Hotel by Best Western Ontario Airport (Ontario)
A hotel lobby with a yellow sofa, a desktop computer, and vending machines. - SureStay Hotel by Best Western Ontario Airport (Ontario)
A swimming pool with lounge chairs and a building with balconies in the background. - SureStay Hotel by Best Western Ontario Airport (Ontario)
A hotel dining area with booths and tables, a framed picture on the wall, and a carpeted floor. - SureStay Hotel by Best Western Ontario Airport (Ontario)
A lobby with a sofa, a round table, a reception desk, and a wall-mounted painting. - SureStay Hotel by Best Western Ontario Airport (Ontario)
Take advantage of free continental breakfast, dry cleaning/laundry services, and a business center at SureStay Hotel by Best Western Ontario Airport. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

A hotel room with a bed, a desk with a television, a chair, a desk lamp, and a window with curtains.

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

A hotel room with a bed, a desk with a television, a chair, a desk lamp, and a window with curtains.

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

A hotel room with two beds, a desk with a computer, a television, and a window with curtains.

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a television, a chair, and an air conditioning unit.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(107 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A bathroom with a bathtub, a shower with grab bars, a sink, and a toilet.

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a computer, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(89 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A shower area with a glass door, a grab bar, a towel rack, and a white towel hanging on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

In the entertainment district, SureStay Hotel by Best Western Ontario Airport is in Guasti, a neighborhood in Ontario with good airport proximity. Topgolf and Regal Edwards Ontario Palace are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Ontario Mills Shopping Mall and Victoria Gardens. Looking to enjoy an event or a game while in town? See what's happening at Toyota Arena or LoanMart Field. Spend some time exploring the area's activities, including golfing. Visit our Ontario travel guide
Map
3201 East Centrelake Drive, Ontario, CA, 91761

What's nearby

  • A park with a pond, trees, and a clear blue sky.
    Cucamonga-Guasti Regional Park
    2 min drive - 1.2 miles
  • An indoor ice hockey rink with a crowd of spectators.
    Honda Center
    49 min drive - 44.0 miles
  • Toyota Arena
    2 min drive - 1.2 miles
  • Ontario Mills Shopping Mall
    2 min drive - 1.9 miles
  • Ontario Convention Center
    3 min drive - 1.7 miles

Getting around

  • East Ontario Station
    6 min drive
  • Ontario Intl. Airport (ONT)
    9 min drive

Restaurants

  • Topgolf
    3 min drive
  • Baker's Drive-Thru
    2 min drive
  • Starbucks
    13 min walk
  • Starbucks
    2 min drive
  • Benihana
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does SureStay Hotel by Best Western Ontario Airport have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is SureStay Hotel by Best Western Ontario Airport pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Ontario Airport?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at SureStay Hotel by Best Western Ontario Airport?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Ontario Airport located?

Located in Guasti, this hotel is within 3 mi (5 km) of Toyota Arena, Cucamonga-Guasti Regional Park, and Topgolf. Ontario Convention Center and Ontario Mills Shopping Mall are also within 3 mi (5 km).

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Reviews

SureStay Hotel by Best Western Ontario Airport Reviews

8.2

Very Good

8.2

Cleanliness

7.6

Amenities

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 497 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff very attentive, room was big and confortable
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Samantha

Disliked: Cleanliness, property conditions & facilities
Breakfast was OK. The lady that did the breakfast was very nice and accommodating to me and my kids as far as the room very dirty very ghetto stains on the wall stains on the carpet smell like drugs was not very happy. Had to only stay one night when I was about to stay for three nights had to leave the very next day.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you needed was within a five minute drive. Nice and slightly secluded. The front desk associates were very helpful and kind.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed at in a long time. The man who checked us in was super friendly, check in was such a breeze! The room was simple yet comfortable. We will definitely come back again!
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Arturo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
To me the location of the hotel might be the difference between staying close to the airport. The staff was nice and helpful. The morning breakfast was not great. I grabbed a banana and headed out for the day. The place could use a facelift and some maintenance.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean and very nice stsff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very good parking and The staff are super friendly! Nice clean comfortable place!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet,the staff was amazing. The front desk employees were more than helpful and soooo sweet. It’s my new place when I’m in town.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Location great for the airport. Beds and pillows were good. Couple restaurants nearby. Plenty of free parking. Simple free breakfast.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Property is in a commercial park, kind of towards the back. Very close to Ontario Airport so super convenient for early flights. Front desk guy was exceptionally friendly, I wish I had gotten his name. This is a combination hotel/motel, area seemed safe but just be aware that some room doors are on the outside if you are traveling alone. It seemed like an older property so don't expect any frills but for the price it was worth it.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Kuang-Han

Liked: Cleanliness, staff & service, amenities
Easy basic breakfast to start the day. Quiet area close to the airport.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, great value
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Blues

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Not much breakfast choice.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Medardo

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy and secure, nice staff and super knowledgeable. Clean and my choice room. Breakfast so so.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Kevin

Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel room was well kept but it looked old, and dirty with a really strange smell. The shower head was in poor condition. Aside from that the staff was great
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Travis

Liked: Cleanliness, property conditions & facilities
Clean room, polite staff, quick check-in, and accessible to the airport.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Dionne

Liked: Cleanliness
Friendly staff, clean room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean. Doesn’t have any weird smell. Staff were super friendly.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, amenities
Staff was nice and room was spacious and very clean.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Cynthia J

Disliked: Property conditions & facilities
It’s run down but the room was clean.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Christopher

Liked: Property conditions & facilities
Disliked: Amenities
It was conveniently located for what I needed you don't have a shuttle to the airport. the bedding was stained overall it was not a very good experience seemed shabby
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities
Ok for an older hotel. Staff was very friendly & helpful.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

IVONNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very frienly and polite..
Stayed 1 night in Oct 2025