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SureStay Hotel by Best Western Ontario Airport

2.5 star property
Hotel in Ontario with free breakfast and a 24-hour front desk

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Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
Reception
Business center
Outdoor pool
Iron/ironing board, free cribs/infant beds, free rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Map
3201 East Centrelake Drive, Ontario, CA, 91761

What's nearby

  • Cucamonga-Guasti Regional Park - 12 min walk - 0.7 miles
  • Toyota Arena - 2 min drive - 1.0 mile
  • Ontario Convention Center - 2 min drive - 1.7 miles
  • Ontario Mills Shopping Mall - 3 min drive - 1.9 miles
  • Victoria Gardens - 6 min drive - 5.6 miles

Getting around

  • Upland Station - 7 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 4 min drive

Restaurants

  • ‪Eureka! Ontario - ‬4 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Panda Express - ‬1 min walk
  • ‪Benihana - ‬3 min drive
  • ‪Baker's Drive-Thru - ‬2 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

Hotel near Ontario Mills Shopping Mall
Take advantage of free continental breakfast, dry cleaning/laundry services, and a business center at SureStay Hotel by Best Western Ontario Airport. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Express check-out, a 24-hour front desk, and a front-desk safe
  • A TV in the lobby, coffee/tea in the lobby, and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 114 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and free newspapers. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch Smart TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

Does SureStay Hotel by Best Western Ontario Airport have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is SureStay Hotel by Best Western Ontario Airport pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Hotel by Best Western Ontario Airport?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Ontario Airport?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at SureStay Hotel by Best Western Ontario Airport?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Ontario Airport located?

Located in Guasti, this hotel is within 3 mi (5 km) of Toyota Arena, Ontario Convention Center, and Topgolf. Cucamonga-Guasti Regional Park and Ontario Mills Shopping Mall are also within 3 mi (5 km).

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SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 496 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10

Clean rooms and friendly staff. Comfortable beds, would definitely stay here again.
Stayed 2 nights in May 2025

8/10

Good place stay.
Stayed 1 night in May 2025

10/10

Fun and nice stay.
Stayed 1 night in Apr 2025

8/10

Passing through and was a good last minute spot to stay at.
Stayed 2 nights in Apr 2025

8/10

Great staff which made the experience better .
Stayed 1 night in May 2025

10/10

Nice for the price.
Stayed 1 night in May 2025

10/10

Staff was always nice and happy to help
Stayed 4 nights in Apr 2025

10/10

The staff at the hotel was very professional.
Stayed 3 nights in Apr 2025

10/10

Traffic and the airport was near
Stayed 4 nights in May 2025

8/10

This is very close to the airport.
Stayed 1 night in Apr 2025

2/10

Location wise it seemed nice but was not enjoyable at all , walls extremely thin , heard things that cannot be described .
Stayed 1 night in Apr 2025

10/10

It's a really good place to stay at an affordable price. The place is a little outdated but it doesn't really matter. We stayed here for Beyond Wonderland and the place was perfect for sleeping and showering. Overall it was a really good experience, also they have a pool and free breakfast!
Stayed 2 nights in Mar 2025

10/10

Wonderful experience. The staff, especially the gentleman who checked me in, were all super friendly and helpful! Thank you
Stayed 1 night in Apr 2025

6/10

O
Stayed 4 nights in May 2025

6/10

Had to change 3 rooms. 2 rooms were not cleaned.
Stayed 1 night in May 2025

2/10

I liked there fridge but everything else bad breakfast was nothing like it said on here and it just was not a good hotel
Stayed 5 nights in Apr 2025

4/10

Nothing
Stayed 2 nights in May 2025

10/10

We werevert comfortable
Stayed 1 night in Feb 2025

8/10

One night stay
Stayed 1 night in Dec 2024

6/10

Bathroom door way too heavy to open or closed for kids even for an adult were too heavy
Stayed 2 nights in May 2025

8/10

The staff were incredibly friendly and helpful, I have nothing but wonderful things to say about them! The location of the hotel was very close to the airport (about a 4-5 minute drive) and convenient, although it was a bit loud due to the proximity to the highway. There was plenty of parking. A few downsides - the room itself was quite old and although it was clean, there were definitely some old stains in the bathroom/shower/carpet, and the mattress felt like it was a bit past its lifespan. Overall convenient and affordable though.
Stayed 3 nights in Apr 2025

10/10

Perfect
Stayed 1 night in Feb 2025

10/10

I had a good stay. I’ll say that while it was an inconvenience that the parking lot was being repaved, it wasn’t the worst thing to get extra steps in. The bed was comfy, room was clean, and wifi was included. I didn’t know the breakfast was only continental, so there’s no eggs or bacon like I thought but that’s ok. The oatmeal was great with coconut. And your kitchen gal is wonderful. We had a great conversation. Check in was great, the guy that checked me in was soooooo nice. He was probably the most polite and respectful service person I’ve ever encountered and I stay all over the country at hotels.
Stayed 6 nights in Apr 2025

8/10

Clean, super friendly staff. Was difficult to figure out the TV with no guide for channels, but not there for TV anyway. Loved the pillows! Would stay here again.
Stayed 1 night in Jan 2025

10/10

I enjoyed the stay, the staff was extremely friendly
Stayed 3 nights in Aug 2024