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SureStay Hotel by Best Western Ontario Airport

2.5 star property
Guests can cool off in the outdoor pool or grab a quick bite at the snack bar/deli while enjoying attentive service from the hotel's helpful staff

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Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior - SureStay Hotel by Best Western Ontario Airport (Ontario)
Business center - SureStay Hotel by Best Western Ontario Airport (Ontario)
Outdoor pool - SureStay Hotel by Best Western Ontario Airport (Ontario)
Lobby - SureStay Hotel by Best Western Ontario Airport (Ontario)
Free toiletries, hair dryer, towels - SureStay Hotel by Best Western Ontario Airport (Ontario)
SureStay Hotel by Best Western Ontario Airport in Guasti offers a practical base with convenient amenities. Guests can enjoy breakfast, WiFi, and an outdoor pool. The property provides dry cleaning, express check-out, and the staff consistently earns high praise from visitors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(98 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(81 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed Non-Smoking

Iron/ironing board, free cribs/infant beds, free rollaway beds

1 King Bed Non-Smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

In the entertainment district, SureStay Hotel by Best Western Ontario Airport is in Guasti, a neighborhood in Ontario with good airport proximity. Ontario Mills Shopping Mall and Victoria Gardens are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ontario Convention Center. Looking to enjoy an event or a game while in town? See what's happening at Toyota Arena or LoanMart Field. Spend some time exploring the area's activities, including golfing. Visit our Ontario travel guide
Map
3201 East Centrelake Drive, Ontario, CA, 91761

What's nearby

  • Honda Center
    Honda Center
    49 min drive - 44.0 miles
  • Angel Stadium of Anaheim
    Angel Stadium of Anaheim
    49 min drive - 44.4 miles
  • Cucamonga-Guasti Regional Park
    2 min drive - 1.2 miles
  • Ontario Mills Shopping Mall
    2 min drive - 1.9 miles
  • Silverlakes Sports Complex
    15 min drive - 11.1 miles

Getting around

  • East Ontario Station
    6 min drive
  • Ontario Intl. Airport (ONT)
    9 min drive

Restaurants

  • Topgolf
    3 min drive
  • Starbucks
    13 min walk
  • Baker's Drive-Thru
    2 min drive
  • Starbucks
    2 min drive
  • Oasis Cafe
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does SureStay Hotel by Best Western Ontario Airport have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is SureStay Hotel by Best Western Ontario Airport pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Ontario Airport?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at SureStay Hotel by Best Western Ontario Airport?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Ontario Airport located?

Located in Guasti, this hotel is within 3 mi (5 km) of Toyota Arena, Cucamonga-Guasti Regional Park, and Topgolf. Ontario Convention Center and iFLY Indoor Skydiving - Ontario are also within 3 mi (5 km).

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Reviews

SureStay Hotel by Best Western Ontario Airport Reviews

8.2

Very Good

8.2

Cleanliness

7.6

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 488 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet,the staff was amazing. The front desk employees were more than helpful and soooo sweet. It’s my new place when I’m in town.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Location great for the airport. Beds and pillows were good. Couple restaurants nearby. Plenty of free parking. Simple free breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very good parking and The staff are super friendly! Nice clean comfortable place!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Medardo

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy and secure, nice staff and super knowledgeable. Clean and my choice room. Breakfast so so.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Kuang-Han

Liked: Cleanliness, staff & service, amenities
Easy basic breakfast to start the day. Quiet area close to the airport.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Kevin

Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel room was well kept but it looked old, and dirty with a really strange smell. The shower head was in poor condition. Aside from that the staff was great
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, great value
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean. Doesn’t have any weird smell. Staff were super friendly.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Cynthia J

Disliked: Property conditions & facilities
It’s run down but the room was clean.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Christopher

Liked: Property conditions & facilities
Disliked: Amenities
It was conveniently located for what I needed you don't have a shuttle to the airport. the bedding was stained overall it was not a very good experience seemed shabby
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Dionne

Liked: Cleanliness
Friendly staff, clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Travis

Liked: Cleanliness, property conditions & facilities
Clean room, polite staff, quick check-in, and accessible to the airport.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, amenities
Staff was nice and room was spacious and very clean.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

DIANA

Liked: Cleanliness, staff & service
Front desk clerk very professional and helpful. Old place with renovations. Clean, non smelling rooms. Dim lit entryways, felt a little non safe. But all encounters were positive ones. Location a bit set back from main traffic areas in industrial complex. Very convenient to all nearby.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities
Ok for an older hotel. Staff was very friendly & helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

IVONNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very frienly and polite..
Stayed 1 night in Oct 2025
Verified

8/10 Good

Salvador

Liked: Staff & service, amenities, property conditions & facilities
The Good: Service, Derrell, Lupe & Mike were amazing and very accommodating with all the needs I had. The outside was well kept, the room had a great accessibility from the parking lot without the need to go through the lobby. Room had fridge & microwave. What needs work: rooms were not very clean and wall paper was pealing from different places, the carpet was decently cleaned and the TV only had cable, wish it was a smart TV to jump into streaming apps.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
3rd time staying here. Husband and I like to stop here and rest, driving to Las Vegas. Front desk was great. Rooms are cozy. Good amenities.
Stayed 1 night in Nov 2025
Verified

8/10 Good

RUBEN

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff. Comfortable beds, would definitely stay here again.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Robert

The hotel's prime location is its greatest advantage, situated conveniently near the airport, event area, and restaurants.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Very good experience, very friendly, very very helpful, and overall great stay, my family was pleased, Thank you so much!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Emma

staff was awesome very helpful the room and towls had an order maybe washw some bleach bed sweeky mattresses was not very comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the nicest and check in is so easy!! I felt super safe in this area and would come here again.
Stayed 2 nights in Jun 2025