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SureStay Hotel by Best Western Ontario Airport

2.5 star property
Guests can cool off in the outdoor pool or grab a quick bite at the snack bar/deli while enjoying attentive service from the hotel's helpful staff

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Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior - SureStay Hotel by Best Western Ontario Airport (Ontario)
Outdoor pool - SureStay Hotel by Best Western Ontario Airport (Ontario)
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free cribs/infant beds, free rollaway beds - SureStay Hotel by Best Western Ontario Airport (Ontario)
Lobby - SureStay Hotel by Best Western Ontario Airport (Ontario)
Business center - SureStay Hotel by Best Western Ontario Airport (Ontario)
SureStay Hotel by Best Western Ontario Airport in Guasti offers a practical base with convenient amenities. Guests can enjoy breakfast, WiFi, and an outdoor pool. The property provides dry cleaning, express check-out, and the staff consistently earns high praise from visitors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(83 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(76 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

In the entertainment district, SureStay Hotel by Best Western Ontario Airport is in Guasti, a neighborhood in Ontario with good airport proximity. Topgolf and iFLY Indoor Skydiving - Ontario are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Ontario Mills Shopping Mall and Victoria Gardens. Looking to enjoy an event or a game while in town? See what's happening at Toyota Arena or LoanMart Field. Spend some time exploring the area's activities, including golfing. Visit our Ontario travel guide
Map
3201 East Centrelake Drive, Ontario, CA, 91761

What's nearby

  • Disneyland® Resort
    Disneyland® Resort
    38 min drive - 46.0 miles
  • Cucamonga-Guasti Regional Park
    12 min walk - 0.7 miles
  • Ontario Convention Center
    2 min drive - 1.7 miles
  • Toyota Arena
    2 min drive - 1.2 miles
  • Topgolf
    2 min drive - 1.4 miles

Getting around

  • East Ontario Station
    6 min drive
  • Los Angeles - Ontario Intl. Airport (ONT)
    9 min drive

Restaurants

  • Topgolf
    3 min drive
  • Starbucks
    13 min walk
  • Starbucks
    2 min drive
  • Black Angus Steakhouse
    3 min drive
  • Starbucks
    2 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

Hotel near Ontario Mills Shopping Mall
Take advantage of free continental breakfast, dry cleaning/laundry services, and a business center at SureStay Hotel by Best Western Ontario Airport. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Express check-out, a water dispenser, and smoke-free premises
  • A TV in the lobby, a front-desk safe, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 114 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and free newspapers. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch Smart TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

Does SureStay Hotel by Best Western Ontario Airport have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is SureStay Hotel by Best Western Ontario Airport pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Ontario Airport?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at SureStay Hotel by Best Western Ontario Airport?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Ontario Airport located?

Located in Guasti, this hotel is within 3 mi (5 km) of Toyota Arena, Cucamonga-Guasti Regional Park, and Topgolf. Ontario Convention Center and iFLY Indoor Skydiving - Ontario are also within 3 mi (5 km).

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Reviews

SureStay Hotel by Best Western Ontario Airport Reviews

8.2

Very Good

8.2

Cleanliness

7.8

Amenities

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 494 out of 1003 reviews
Rating 8 - Good. 247 out of 1003 reviews
Rating 6 - Okay. 140 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

Reviews

8/10 Good

Dionne

Liked: Cleanliness
Friendly staff, clean room
Stayed 1 night in Dec 2025

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities
Ok for an older hotel. Staff was very friendly & helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
3rd time staying here. Husband and I like to stop here and rest, driving to Las Vegas. Front desk was great. Rooms are cozy. Good amenities.
Stayed 1 night in Nov 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here numerous times and always pleased with room comfort, courteous service and reasonable price. Only real issue this time was the room's heater/AC unit, which was too noisy to leave on overnight.
Stayed 3 nights in Oct 2025

6/10 Okay

Zachariah

Disliked: Cleanliness, property conditions & facilities
Found a few bugs through the stay. Including roaches. Things were falling apart in the bathroom. In all it just lacked cleanliness. Comfy beds and great service though.
Stayed 2 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort

Just what was needed

Best quality facility and service that I have experienced on a two week trip Rooms in good condition. Very comfortable and well cleaned. Super attentive staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Very good experience, very friendly, very very helpful, and overall great stay, my family was pleased, Thank you so much!
Stayed 2 nights in Jul 2025

6/10 Okay

Robert

The hotel's prime location is its greatest advantage, situated conveniently near the airport, event area, and restaurants.
Stayed 2 nights in Jun 2025

8/10 Good

Layton

Liked: Cleanliness, staff & service, property conditions & facilities
Been here before. Same nice people in middle of the night. Nice breakfast before taking off for trip.
Stayed 1 night in Sep 2025

8/10 Good

RUBEN

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff. Comfortable beds, would definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the nicest and check in is so easy!! I felt super safe in this area and would come here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im impressed for the cleanliness. Safe. Although not very quiet bec the freeway is literally not far away, but they still managed to stay quiet. Comfortable stay & highly recommended. Thank you.
Stayed 1 night in Sep 2025

8/10 Good

Kailee

Liked: Cleanliness, staff & service
Great staff which made the experience better .
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always nice and happy to help
Stayed 4 nights in Apr 2025

6/10 Okay

Shannon

Liked: Staff & service, amenities
The check in staff was so incredible! The room was run down, old and needing some TLC.
Stayed 1 night in Jul 2025

10/10 Excellent

dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and was able to accommodate me with wheelchair ♿️ access on the 1st floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities
The staff at the hotel was very professional.
Stayed 3 nights in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet

Check in was smooth, hotel was quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the stay, the staff was extremely friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 whole days swimming with the kids. It was very enjoyable.
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet & great customer service

Clean and surprisingly quiet even though it’s next to the freeway. I really like that they communicate by text during your stay to assist you.
Stayed 2 nights in Apr 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 1 night in Apr 2025

8/10 Good

Audreana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish breakfast had real food. More sausage eggs bacon n so on. Cereal n oatmeal not enough.
Stayed 6 nights in Jun 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a really good place to stay at an affordable price. The place is a little outdated but it doesn't really matter. We stayed here for Beyond Wonderland and the place was perfect for sleeping and showering. Overall it was a really good experience, also they have a pool and free breakfast!
Stayed 2 nights in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great
Stayed 1 night in May 2024