Ratings based on 4,819 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 27, 2024 on Expedia
Staff were the best I ever met at a hotel. The lady who checked me in deserves a raise she was amazing
Comment from Hotel Management
Mar 28, 2024 by Luz, Hotel Management
Thank you for staying here at Sonesta Los Angeles Airport. We're glad you enjoyed your stay. Thank you for providing your feedback. We hope to welcome you back soon.
by A verified traveler
Posted Mar 26, 2024 on Expedia
Unfriendly reception staff. They did not have my reservation from expedia and charged 400 dollars security deposit which they are supposed to refund in 7-14 days!!!! Awful
by A verified traveler from MECHANCISVILLE
Posted Mar 26, 2024 on Expedia
None
Comment from Hotel Management
Mar 28, 2024 by Luz, Hotel Management
Thank you for your 4/5
by A verified traveler
Posted Mar 26, 2024 on Expedia
Comment from Hotel Management
Mar 28, 2024 by Sonesta Los Angeles Airport, Hotel Management
Thank you for review, hope to welcome you back soon.
by A verified traveler from West Concord
Posted Mar 26, 2024 on Expedia
Great access to LAX
Comment from Hotel Management
Mar 26, 2024 by Luz, Hotel Management
Thank you for staying here at Sonesta Los Angeles Airport. We're glad you enjoyed your stay. Thank you for providing your feedback. We hope to welcome you back soon.
by A verified traveler
Posted Mar 26, 2024 on Expedia
by A verified traveler
Posted Mar 24, 2024 on Expedia
Could be cleaner
Comment from Hotel Management
Mar 26, 2024 by Luz, Hotel Management
Thank you for staying here at Sonesta Los Angeles Airport. We're glad you enjoyed your stay. Thank you for providing your feedback, we have directed the issue to the housekeeping department.
by A verified traveler
Posted Mar 24, 2024 on Expedia
LOVED this property! Definitely will stay again!
Comment from Hotel Management
Mar 24, 2024 by Sonesta , Hotel Management
Thank you for your positive review! We hope to see you again soon.
by A verified traveler
Posted Mar 24, 2024 on Expedia
Nice
Comment from Hotel Management
Mar 26, 2024 by Luz, Hotel Management
Thank you for the 5/5
by A verified traveler
Posted Mar 24, 2024 on Expedia
It was easy to check-in. The staff is super friendly. The room is clean.
Comment from Hotel Management
Mar 24, 2024 by Freija R., Hotel Management
Dear Oleg,We are so happy to hear you had a great stay with us. Looking forward to seeing you soon!