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citizenM Los Angeles Downtown

4.0 star property
Travelers can kick off their day with breakfast before exploring the Walt Disney Concert Hall, a sensory experience just steps away

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Property amenity - citizenM Los Angeles Downtown (Los Angeles)
Front of property - citizenM Los Angeles Downtown (Los Angeles)
Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk - citizenM Los Angeles Downtown (Los Angeles)
Lobby - citizenM Los Angeles Downtown (Los Angeles)
Bar (on property) - citizenM Los Angeles Downtown (Los Angeles)
Located in downtown LA, citizenM Los Angeles Downtown offers a vibrant atmosphere with a 24/7 gym and business center. Guests can dine at canteenM or enjoy coffee in the lobby. Multilingual staff provide assistance, and free in-room WiFi keeps everyone connected.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(31 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Downtown Los Angeles neighborhood, citizenM Los Angeles Downtown is connected to a rail/subway station. Walt Disney Concert Hall and Kia Forum are cultural highlights, and travelers looking to shop may want to visit Citadel Outlets and The Grove. Universal Studios Hollywood and Griffith Observatory are not to be missed. Guests appreciate the hotel's convenience to public transportation: Pershing Square Station is 5 minutes by foot and Historic Broadway Station is 5 minutes. Visit our Los Angeles travel guide
Map
361 South Spring Street, Los Angeles, CA, 90013

What's nearby

  • Grand Central Market
    Grand Central Market
    3 min walk - 0.2 miles
  • Broadway Theater District
    Broadway Theater District
    5 min walk - 0.3 miles
  • Pershing Square
    Pershing Square
    7 min walk - 0.4 miles
  • Walt Disney Concert Hall
    Walt Disney Concert Hall
    10 min walk - 0.6 miles
  • Los Angeles City Hall
    Los Angeles City Hall
    10 min walk - 0.6 miles

Getting around

  • Pershing Square Station
    5 min walk
  • Los Angeles Union Station
    18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal)
    35 min drive

Restaurants

  • Suehiro DTLA
    2 min walk
  • Precinct
    2 min walk
  • Golden Road Grand Central Market
    3 min walk
  • KazuNori: The Original Hand Roll Bar
    3 min walk
  • Maccheroni Republic
    2 min walk

About this property

citizenM Los Angeles Downtown

Upscale hotel near Walt Disney Concert Hall
Consider a stay at citizenM Los Angeles Downtown and take advantage of a bar, a 24-hour gym, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • 5 meeting rooms, an elevator, and luggage storage
  • Multilingual staff, coffee/tea in the lobby, and a computer station
  • Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All 315 rooms offer comforts such as premium bedding and iPads, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch LED TVs with cable channels
  • Refrigerators, heating, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.50 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

Is citizenM Los Angeles Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at citizenM Los Angeles Downtown?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Los Angeles Downtown?

Check-out is at 11:00 AM. Late check-out is available for USD 39 (subject to availability).

Where is citizenM Los Angeles Downtown located?

Located in Downtown Los Angeles, this hotel is within a 15-minute walk of Grand Central Market and Walt Disney Concert Hall. Crypto.com Arena and L.A. Live are also within 2 mi (3 km). Pershing Square Station is 5 minutes by foot and Historic Broadway Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

citizenM Los Angeles Downtown Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 3482 out of 4432 reviews
Rating 8 - Good. 620 out of 4432 reviews
Rating 6 - Okay. 162 out of 4432 reviews
Rating 4 - Poor. 76 out of 4432 reviews
Rating 2 - Terrible. 92 out of 4432 reviews

Reviews

Verified

10/10 Excellent

DUKJAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Super clean and friendly staff.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Service and food also good.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The hotel was beautiful, very clean, and well maintained. The staff was incredibly kind, welcoming, and always ready to help. Everything felt comfortable and high quality. I would definitely stay here again and highly recommend it to anyone looking for a great experience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ivey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very clean, fantastic staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay. The staff is friendly and helpful, the dining options are great on site and close by and I loved the tech in the rooms.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, modern, convenient to shopping and delicious restaurants!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A1 downtown location. Would recommend
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kaylah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff they took great care of me
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gail Austin

Liked: Cleanliness, amenities, property conditions & facilities
Great location for exploring DTLA!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean, staff were friendly and helpful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jerrit

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, friendly staff.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but pleasant.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely amazing! Beautiful view downtown.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for single traveller on business. Enjoyed my stay though the breakfast was subpar. I much preferred to order my own breakfast.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with stunning design and cute rooms. Very clean and high-end and for a great price. The staff was lovely too
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
The hotel was great, very modern looking and modern amenities. Friendly staff and clean. I would recommend and certainly stay there again.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel , the rooms are very small and the bed is stiff , but other than that had a great stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Leland

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, check in & check out was super easy. Would definitely stay here again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most amazing property! Breakfast was 5 star...latte, bacon, eggs, fruit, baked goods. I loved the tech room, curtains and blinds up/down with a button, lots of choices on tv, and freebies if you need: sewing kit, razor, tooth care, etc! The staff were so helpful and could answer all questions. Will be back!!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for my short stay for the LA Marathon, in great walking distance to food, bars, shopping. Hotel in great condition, filled with art and wonderful decor. Very relaxing vibe this place had. Room had everything you needed for your stay especially if you don’t plan on being in the room the whole time.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice. Super clean. Definitely made for younger people. The staff was very nice as well and our room was tidied everyday.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities
It was a great place to stay, friendly staff, and great cafe/bar area to chill at!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kyra

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in with pleasant staff
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Leanabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central - easy to get to places in down town. Very clean!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

M Francis

Liked: Cleanliness, property conditions & facilities
Cleaning staff was amazing. Friendly staff as well.
Stayed 3 nights in Jan 2026