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citizenM Los Angeles Downtown

4.0 star property
Travelers can kick off their day with breakfast before exploring the Walt Disney Concert Hall, a sensory experience just steps away

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Property amenity - citizenM Los Angeles Downtown (Los Angeles)
Lobby - citizenM Los Angeles Downtown (Los Angeles)
Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk - citizenM Los Angeles Downtown (Los Angeles)
Front of property - citizenM Los Angeles Downtown (Los Angeles)
Bar (on property) - citizenM Los Angeles Downtown (Los Angeles)
Located in downtown LA, citizenM Los Angeles Downtown offers a vibrant atmosphere with a 24/7 gym and business center. Guests can dine at canteenM or enjoy coffee in the lobby. Multilingual staff provide assistance, and free in-room WiFi keeps everyone connected.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(45 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown Los Angeles neighborhood, citizenM Los Angeles Downtown is connected to a rail/subway station. Walt Disney Concert Hall and Hollywood Bowl are cultural highlights, and travelers looking to shop may want to visit The Grove and Citadel Outlets. Universal Studios Hollywood and Griffith Observatory are not to be missed. Guests appreciate the hotel's convenience to public transportation: Pershing Square Station is 5 minutes by foot and Historic Broadway Station is 5 minutes. Visit our Los Angeles travel guide
Map
361 South Spring Street, Los Angeles, CA, 90013

What's nearby

  • Grand Central Market
    Grand Central Market
    3 min walk - 0.2 miles
  • Broadway Theater District
    Broadway Theater District
    5 min walk - 0.3 miles
  • Pershing Square
    Pershing Square
    7 min walk - 0.4 miles
  • Walt Disney Concert Hall
    Walt Disney Concert Hall
    10 min walk - 0.6 miles
  • The Broad
    The Broad
    10 min walk - 0.6 miles

Getting around

  • Pershing Square Station
    5 min walk
  • Los Angeles Union Station
    18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal)
    35 min drive

Restaurants

  • Suehiro DTLA
    2 min walk
  • Precinct
    2 min walk
  • Golden Road Grand Central Market
    3 min walk
  • KazuNori: The Original Hand Roll Bar
    3 min walk
  • Maccheroni Republic
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.50 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses some wind energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Frequently asked questions

Is citizenM Los Angeles Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at citizenM Los Angeles Downtown?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Los Angeles Downtown?

Check-out is at 11:00 AM. Late check-out is available for USD 39 (subject to availability).

Where is citizenM Los Angeles Downtown located?

Located in Downtown Los Angeles, this hotel is within a 15-minute walk of Grand Central Market and Walt Disney Concert Hall. Crypto.com Arena and L.A. Live are also within 2 mi (3 km). Pershing Square Station is 5 minutes by foot and Historic Broadway Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

citizenM Los Angeles Downtown Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 3620 out of 4588 reviews
Rating 8 - Good. 630 out of 4588 reviews
Rating 6 - Okay. 165 out of 4588 reviews
Rating 4 - Poor. 78 out of 4588 reviews
Rating 2 - Terrible. 95 out of 4588 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome, check in super easy , room very clean will stay again
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place if you want to sleep well and get work done. Staff extra helpful and professional and welcoming.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Bleyer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location. I love downtown LA
Stayed 1 night in May 2026
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. This is one of the clearest hotels that I have been; everything was ultra modern. If you need to be downtown the location was great.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great, room spotless, excellent breakfast. We loved our stay. I only wish they would replant and better care for their sidewalk planters.
Stayed 4 nights in May 2026
Verified

8/10 Good

Jaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, nice bar and great for aesthetics.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff was very helpful. We did have to wait initially since they did not have rooms available by the check in time. The breakfast buffet was pretty good as well serving a variety of American type breakfast foods.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the gran central market which has a lot of restaurant options, as well as other bars to check out too, and the train to take to the Santa Monica pier.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nice and clean. Comfy bed. Bar area is nice and staff are friendly and helpful
Stayed 1 night in May 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms
Stayed 1 night in May 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property really exceeded my expectations! The staff was soooo cool and helpful! It has a trendy LA vibe to it and was quick walk to the Grand Central Market with a variety of food options. Despite being a small room, it had everything we needed and it was spotless. The breakfast was pretty good for a hotel buffet.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice staff. I like how the room is designed!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Nereda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean rooms
Stayed 1 night in May 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool property in downtown LA near little Tokyo, and the art museums. Breakfast (extra) was excellent. The lobby was an interesting place to hang out
Stayed 2 nights in May 2026
Verified

10/10 Excellent

DUKJAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Super clean and friendly staff.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Service and food also good.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but amazing at the same time the view was so cool that you forget the room size plus the shower was so cool to be in with the blind down and any color you want
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a vibey hotel that brings the experience of a modern street inspired property. Giving us everything we need for a great experience. The rooms are amazing and perfect food 1-2 people. Very clean, comfortable beds and pillows. Great lively bar, friendly staff. They do offer breakfast for about 22 a day.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Ivey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very clean, fantastic staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The hotel was beautiful, very clean, and well maintained. The staff was incredibly kind, welcoming, and always ready to help. Everything felt comfortable and high quality. I would definitely stay here again and highly recommend it to anyone looking for a great experience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, modern, convenient to shopping and delicious restaurants!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay. The staff is friendly and helpful, the dining options are great on site and close by and I loved the tech in the rooms.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robert M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Amazing staff - each person was nicer than the last!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, loved the look and the service was easy check in. If you lived in Europe these small rooms and appliances are very much like the ones you’ll see there. Very IKEA coded. Only downfall is the service when I called in didn’t seem like they knew what they were talking about when it came to parking.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
I loved paying extra for breakfast as it was all laid out right there. Everything I usually have! Except a barista who whips your coffee the way you like it! Best hotel breakfast ever. Thanks
Stayed 1 night in May 2026