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citizenM Los Angeles Downtown

Property class: 4

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Photo gallery for citizenM Los Angeles Downtown

A rooftop terrace with red seating and a central tree, overlooking a cityscape with historic buildings. - citizenM Los Angeles Downtown (Los Angeles)
Creator video - submitted by Trip Kingdom
A modern hotel room with a large bed, a desk, a chair, a round sink, and a window with a city view. - citizenM Los Angeles Downtown (Los Angeles)
A modern hotel with a grid of windows, a prominent red logo, and a classic building facade. - citizenM Los Angeles Downtown (Los Angeles)
A modern living room with a yellow sofa, a blue sofa, and a black sofa. There are multiple hanging lights and a large window in the background. - citizenM Los Angeles Downtown (Los Angeles)
Close to Walt Disney Concert Hall, citizenM Los Angeles Downtown provides a bar, a 24-hour gym, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a desk with a chair, a small table, and a mirror.

Room, 1 King Bed

8.0 out of 10
Very good
(14 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a bed, a desk with a chair, a small table, and a mirror.

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(58 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern hotel room with a wooden floor, a red bench, a sliding glass door leading to a bathroom, and a large window with curtains.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (View)

A modern hotel room with a bed, a desk with a chair, a small table, and a mirror.

Premium Room, 1 King Bed (View)

9.8 out of 10
Exceptional
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown Los Angeles neighborhood, citizenM Los Angeles Downtown is connected to a rail/subway station. Walt Disney Concert Hall and Hollywood Bowl are cultural highlights, and travelers looking to shop may want to visit Melrose Avenue and The Grove. Universal Studios Hollywood and Griffith Observatory are not to be missed. Guests appreciate the hotel's convenience to public transportation: Pershing Square Station is 5 minutes by foot and Historic Broadway Station is 5 minutes. Visit our Los Angeles travel guide
Map
361 South Spring Street, Los Angeles, CA, 90013

What's nearby

  • A bustling indoor market with neon signs, food stalls, and a variety of items for sale.
    Grand Central Market
    3 min walk - 0.2 miles
  • A city street lined with historic buildings, including a theater and a building with 'EASTERN' on its facade.
    Jewelry District
    5 min walk - 0.3 miles
  • A cityscape with modern skyscrapers, historic buildings, and a park with trees and a yellow structure.
    Pershing Square
    7 min walk - 0.4 miles
  • A modern architectural building with unique curved structures and a glass facade.
    Walt Disney Concert Hall
    10 min walk - 0.6 miles
  • A tall, white building with a triangular roof and columns, surrounded by trees and a clear blue sky.
    Los Angeles City Hall
    10 min walk - 0.6 miles

Getting around

  • Pershing Square Station
    5 min walk
  • Los Angeles Union Station
    18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal)
    35 min drive

Restaurants

  • Precinct
    2 min walk
  • Suehiro DTLA
    2 min walk
  • Blue Bottle Coffee
    3 min walk
  • Maccheroni Republic
    2 min walk
  • Yuko Kitchen DTLA
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.50 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Frequently asked questions

Is citizenM Los Angeles Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at citizenM Los Angeles Downtown?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Los Angeles Downtown?

Check-out is at 11:00 AM. Late check-out is available for USD 39 (subject to availability).

Where is citizenM Los Angeles Downtown located?

Located in Downtown Los Angeles, this hotel is within a 15-minute walk of Grand Central Market and Walt Disney Concert Hall. L.A. Live and Crypto.com Arena are also within 2 mi (3 km). Pershing Square Station is 5 minutes by foot and Historic Broadway Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

citizenM Los Angeles Downtown Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 3655 out of 4635 reviews
Rating 8 - Good. 632 out of 4635 reviews
Rating 6 - Okay. 172 out of 4635 reviews
Rating 4 - Poor. 78 out of 4635 reviews
Rating 2 - Terrible. 98 out of 4635 reviews

Reviews

Verified review

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, good location, great staff
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms,
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Gille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a pleasure coming to this hotel. The staff are great, Breakfast is also very good.
Stayed 14 nights in Aug 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay- the staff were awesome and thoughtful.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Jaylah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From my clean room , to the terrific staff , & the bartenders at the bar , my stay at the CitizenM was nothing short of amazing ! I will be staying here again :) ! Side note : this is a perfect stay for anyone solo traveling!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Koraima Guerrero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, the bar has good snacks and drinks, excellent people and everything is very clean
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. I went to a dodger game from this hotel. Took a scooter the whole way. Access was great.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable and the lobby area was spacious so the size of the bedroom was not an issue. The format of the hotel is well executed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Akinola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very neat and beautiful stay , I really did not expect it to be honest. The staffs were extremely friendly, respectful and super helpful. Will definitely be staying there again when next I am in LA.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff helpful, rooms small but comfortable and clean, downtown LA dirty
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Evi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very helpful and friendly.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome, check in super easy , room very clean will stay again
Stayed 3 nights in May 2026
Verified review

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was small, but it was perfect for our stay. Our room was clean, cozy, and had a great view.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Bleyer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location. I love downtown LA
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their lobby area alone was amazing, and had a bar on the back side. Lots of cool decor, really fun environment. Huge plus, there’s a really good toco truck right across the street. Also just a small walk to grand central market.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place if you want to sleep well and get work done. Staff extra helpful and professional and welcoming.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for business travels! Exactly what you need, clean, easy check-in and out, gym, food, food delivery and a block away from an a wide selection of food options!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great, room spotless, excellent breakfast. We loved our stay. I only wish they would replant and better care for their sidewalk planters.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. This is one of the clearest hotels that I have been; everything was ultra modern. If you need to be downtown the location was great.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Jaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, nice bar and great for aesthetics.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The “sleep mode” was by far my favorite feature. I clicked a button on the iPad and the entire room went dark and I was able to get in a full deep sleep
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nice and clean. Comfy bed. Bar area is nice and staff are friendly and helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the gran central market which has a lot of restaurant options, as well as other bars to check out too, and the train to take to the Santa Monica pier.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff was very helpful. We did have to wait initially since they did not have rooms available by the check in time. The breakfast buffet was pretty good as well serving a variety of American type breakfast foods.
Stayed 1 night in Jun 2026