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citizenM Los Angeles Downtown

4.0 star property
Central hotel with a restaurant connected to a rail/subway station in Los Angeles

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Photo gallery for citizenM Los Angeles Downtown

Lobby sitting area
Exterior
Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Daily buffet breakfast (USD 22 per person)
Room, 1 King Bed, City View | View from room

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(549 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Pillowtop bed
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

8.2 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Pillowtop bed
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Lobby

The Delphi Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 1,406 reviews
The Delphi Hotel

About the neighborhood

Map
361 South Spring Street, Los Angeles, CA, 90013

What's nearby

  • Walt Disney Concert Hall - 10 min walk - 0.6 miles
  • Crypto.com Arena - 2 min drive - 1.2 miles
  • L.A. Live - 2 min drive - 1.2 miles
  • Los Angeles Convention Center - 2 min drive - 1.4 miles
  • Dodger Stadium - 3 min drive - 1.9 miles

Getting around

  • Historic Broadway Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 29 min drive

Restaurants

  • ‪Precinct - ‬2 min walk
  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪Golden Road Grand Central Market - ‬3 min walk
  • ‪KazuNori - ‬3 min walk
  • ‪Eggslut - ‬3 min walk

About this property

citizenM Los Angeles Downtown

Upscale hotel near Walt Disney Concert Hall
Consider a stay at citizenM Los Angeles Downtown and take advantage of a coffee shop/cafe, a bar, and a 24-hour gym. Be sure to enjoy a meal at canteenM, the on-site restaurant. In addition to a 24-hour business center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A water dispenser, a TV in the lobby, and smoke-free premises
  • A front-desk safe, coffee/tea in the lobby, and luggage storage
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 315 rooms offer comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

Is citizenM Los Angeles Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM Los Angeles Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Los Angeles Downtown?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Los Angeles Downtown?

Check-out is at 11:00 AM. Late check-out is available for USD 39 (subject to availability).

Where is citizenM Los Angeles Downtown located?

Located in Downtown Los Angeles, this hotel is within a 15-minute walk of Grand Central Market and Walt Disney Concert Hall. L.A. Live and Crypto.com Arena are also within 2 mi (3 km). Historic Broadway Station is only a 5-minute walk and Pershing Square Station is 6 minutes.

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citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2726 out of 3523 reviews
Rating 8 - Good. 523 out of 3523 reviews
Rating 6 - Okay. 137 out of 3523 reviews
Rating 4 - Poor. 66 out of 3523 reviews
Rating 2 - Terrible. 71 out of 3523 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gvanca

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying there
Stayed 4 nights in Jul 2025

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
One of my favorite hotels to stay at.
Stayed 1 night in Jul 2025

10/10 Excellent

Dyandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Venessa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay. Hotel staff was so friendly and helpful and we loved the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

India

Liked: Amenities
always a nice stay when I’m in LA
Stayed 1 night in Jul 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and the room was very peaceful.
Stayed 1 night in Jul 2025

10/10 Excellent

Kajay

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay overall, the
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and the rooms were super comfy and the black out curtains worked like a dream
Stayed 2 nights in Jul 2025

10/10 Excellent

fatema

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. Everything was clean and convenient
Stayed 2 nights in Jul 2025

8/10 Good

Iran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a short stay for 1 or a couple, rooms are very small, but the lobby makes up for it if you need to do remote work, also location is centric which is a plus
Stayed 1 night in Jul 2025

10/10 Excellent

Naganuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very stylish,but very comfortable.
Stayed 9 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lobby is very nice and rooms are clean and have many features. Perfect for couples!
Stayed 1 night in Jul 2025

10/10 Excellent

Oscar Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Jul 2025

10/10 Excellent

Ogochukwu

Liked: Cleanliness, staff & service, amenities
I had a relaxing stay! All of the staff were courteous and present, breakfast had limited options but the offerings were delectable and wide ranging for different tastes. I loved that anything from the cafe was also free with breakfast. The hotel itself is very artsy and cozy.
Stayed 6 nights in Jul 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Hotel is comfortable and modern.
Stayed 1 night in Jul 2025

10/10 Excellent

Dalila

Liked: Cleanliness, property conditions & facilities
I love staying here, check in is always easy and my room is always clean
Stayed 4 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Staff very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place! Very cozy for something within the city, perfect distance from everything!
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in LA period!
Stayed 2 nights in May 2025

10/10 Excellent

Axel

Liked: Cleanliness, amenities, property conditions & facilities
Most chill and comfy hotel with DTLA view
Stayed 1 night in Jun 2025

10/10 Excellent

Misty

Liked: Cleanliness
Amazing staff!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Clean, funky and well-planned property!
Stayed 1 night in May 2025

10/10 Excellent

India

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovveeeee citizen m. I always book here when I visit LA. Clean and staff are great.
Stayed 1 night in Jun 2025

10/10 Excellent

Terrence

Everything about this place is amazing upon
Stayed 2 nights in Jun 2025