citizenM Los Angeles Downtown

4.0 star property
Central hotel with a restaurant connected to a rail/subway station in Los Angeles

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Photo gallery for citizenM Los Angeles Downtown

Interior detail
Exterior
Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Reception
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Room options

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
361 South Spring Street, Los Angeles, CA, 90013

What's nearby

  • Walt Disney Concert Hall - 10 min walk - 0.6 miles
  • Crypto.com Arena - 2 min drive - 1.2 miles
  • L.A. Live - 2 min drive - 1.2 miles
  • Los Angeles Convention Center - 2 min drive - 1.4 miles
  • Dodger Stadium - 3 min drive - 1.9 miles

Getting around

  • Historic Broadway Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 29 min drive

Restaurants

  • ‪Precinct - ‬2 min walk
  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪Golden Road Grand Central Market - ‬3 min walk
  • ‪KazuNori - ‬3 min walk
  • ‪Eggslut - ‬3 min walk

About this property

citizenM Los Angeles Downtown

Upscale hotel near Walt Disney Concert Hall
Consider a stay at citizenM Los Angeles Downtown and take advantage of a coffee shop/cafe, a bar, and a 24-hour gym. Be sure to enjoy a meal at canteenM, the on-site restaurant. In addition to a 24-hour business center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • 5 meeting rooms, an elevator, and luggage storage
  • Multilingual staff, coffee/tea in the lobby, and a computer station
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 315 rooms offer comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

Is citizenM Los Angeles Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM Los Angeles Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Los Angeles Downtown?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Los Angeles Downtown?

Check-out is at 11:00 AM. Late check-out is available for USD 39 (subject to availability).

Where is citizenM Los Angeles Downtown located?

Located in Downtown Los Angeles, this hotel is within a 15-minute walk of Grand Central Market and Walt Disney Concert Hall. L.A. Live and Crypto.com Arena are also within 2 mi (3 km). Historic Broadway Station is only a 5-minute walk and Pershing Square Station is 6 minutes.

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citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2515 out of 3281 reviews
Rating 8 - Good. 499 out of 3281 reviews
Rating 6 - Okay. 134 out of 3281 reviews
Rating 4 - Poor. 63 out of 3281 reviews
Rating 2 - Terrible. 70 out of 3281 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Great stay
Stayed 2 nights in Jun 2025

10/10

This hotel is just perfect, the location is good, the rooms is pretty nice for a couple of days and the breakfast is so great they have everything you need.
Stayed 2 nights in May 2025

10/10

Hotel is wonderful, loved the staff and breakfast too.
Stayed 2 nights in May 2025

10/10

Very friendly staff and nice property
Stayed 3 nights in May 2025

10/10

Lots of parking options around and easy access around the city and beautiful fellow guests
Stayed 3 nights in May 2025

10/10

Would stay here again, felt posh and cozy. Easy check in and check out
Stayed 2 nights in Jun 2025

10/10

Great hotel
Stayed 4 nights in May 2025

10/10

Wonderful place
Stayed 1 night in May 2025

10/10

Very clean and accommodating !
Stayed 3 nights in Jun 2025

10/10

good location
Stayed 3 nights in May 2025

10/10

property well maintained, clean, and staff was friendly
Stayed 1 night in May 2025

8/10

Nice studio hotel rooms
Stayed 3 nights in Jun 2025

10/10

Good location
Stayed 1 night in May 2025

10/10

Great hotel. Welcoming!
Stayed 5 nights in May 2025

10/10

Great experience, highly recommended. Would book again!
Stayed 3 nights in Jun 2025

10/10

Top 5 hotels I have stayed in nice rooms, great location in downtown so many sights to see with a 3 minute walk from the metro which can take you anywhere across LA not to mention the breakfast which also very good
Stayed 1 night in Jun 2025

10/10

Very fun hotel!
Stayed 1 night in May 2025

10/10

I love staying at citizen m hotels this is my fourth location visiting.
Stayed 4 nights in May 2025

10/10

Excellent and cute, stylish hotel. Very comfortable, quiet, with friendly helpful staff. Definitely recommend!!
Stayed 4 nights in Mar 2025

10/10

This hotel is amazing. It’s far from most things Hollywood, Anaheim, the beach, but you’re right in the middle of all of it and I downtown LA. Bang for buck… stay here
Stayed 2 nights in May 2025

10/10

Small room for the price but nice and clean.
Stayed 2 nights in May 2025

10/10

Love the staff and the place.
Stayed 1 night in May 2025

10/10

It was cozy, but charming.
Stayed 1 night in Apr 2025

10/10

Very easy process to check in and check out. Cozy room, great for a quick visit.
Stayed 3 nights in May 2025

10/10

Hospitality, comfort
Stayed 3 nights in May 2025