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citizenM Los Angeles Downtown

4.0 star property
Central hotel with a 24-hour fitness center connected to a rail/subway station in Los Angeles

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Photo gallery for citizenM Los Angeles Downtown

Interior detail
Point of interest
Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Hair dryer
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
361 South Spring Street, Los Angeles, CA, 90013

What's nearby

  • Walt Disney Concert Hall - 11 min walk - 0.6 miles
  • L.A. Live - 2 min drive - 1.4 miles
  • Crypto.com Arena - 2 min drive - 1.6 miles
  • Los Angeles Convention Center - 3 min drive - 1.7 miles
  • Dodger Stadium - 8 min drive - 3.3 miles

Getting around

  • Historic Broadway Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 29 min drive

Restaurants

  • ‪Precinct - ‬2 min walk
  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪Golden Road Brewing - ‬3 min walk
  • ‪KazuNori - ‬3 min walk
  • ‪Eggslut - ‬3 min walk

About this property

citizenM Los Angeles Downtown

Upscale hotel near Walt Disney Concert Hall
Consider a stay at citizenM Los Angeles Downtown and take advantage of a coffee shop/cafe, a bar, and a 24-hour gym. Be sure to enjoy a meal at canteenM, the on-site restaurant. In addition to a 24-hour business center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • An elevator, a TV in the lobby, and a front-desk safe
  • Luggage storage, a banquet hall, and 5 meeting rooms
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 315 rooms offer comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

Is citizenM Los Angeles Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM Los Angeles Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Los Angeles Downtown?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Los Angeles Downtown?

Check-out is at 11:00 AM. Late check-out is available for USD 39 (subject to availability).

Where is citizenM Los Angeles Downtown located?

Located in Downtown Los Angeles, this hotel is within a 15-minute walk of Grand Central Market and Walt Disney Concert Hall. L.A. Live and Crypto.com Arena are also within 2 mi (3 km). Historic Broadway Station is only a 5-minute walk and Pershing Square Station is 6 minutes.

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citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2421 out of 3165 reviews
Rating 8 - Good. 480 out of 3165 reviews
Rating 6 - Okay. 134 out of 3165 reviews
Rating 4 - Poor. 60 out of 3165 reviews
Rating 2 - Terrible. 70 out of 3165 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and location was great. Definitely would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Elna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel, friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Stacie Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place - felt right at home.
Stayed 2 nights in Apr 2025

10/10 Excellent

kanyarat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Shamiah Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with great staff
Stayed 6 nights in Apr 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rockstar hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than the Hilton, staff so kind and attentive . Everything modern and easy to use … loved it here
Stayed 2 nights in Apr 2025

10/10 Excellent

Shirona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved every single thing about this hotel! I will stay here again soon.
Stayed 3 nights in Mar 2025

10/10 Excellent

Niony

Liked: Amenities
I had a wonderful stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in LA.
Stayed 2 nights in Mar 2025

10/10 Excellent

CHIEN YA

Liked: Cleanliness, staff & service, property conditions & facilities
If only breakfast could be included in the accommodation then everything is perfect
Stayed 3 nights in Mar 2025

8/10 Good

ella m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 2 nights and I keep coming back because I love this hotel and staff
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great every morning.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and friendly staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

James Angel Gallegos

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the vibe and the art. Would book again on a returning trip
Stayed 3 nights in Apr 2025

10/10 Excellent

Jibril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style of the property is very unique
Stayed 3 nights in Apr 2025

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pretty environment & cleanliness is on point
Stayed 3 nights in Apr 2025

10/10 Excellent

Balzhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, modern, quiet hotel with amazing design and delicious breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie M

Liked: Cleanliness, staff & service
Would be amazing with a coffee maker in the room
Stayed 6 nights in Apr 2025

10/10 Excellent

Delmettrio

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and the room and amenities were exquisite!
Stayed 2 nights in Mar 2025