Pros: Excellent service throughout the stay. The text messaging feature was especially helpful — responses to my questions were always prompt and convenient. The hotel is small and quaint, which gave it a more personalized feel. The property was also very clean and offered a snack bar and drinks at reasonable prices. I appreciated the robes and slippers, which added an elevated touch. The location was perfect for attending a concert at the Greek Theatre, and valet service being available until 11:30 PM on a Wednesday was very convenient.
Cons: The hotel is cashless and there is no ATM on-site, which made tipping a little inconvenient. Thankfully, there is a Chase Bank next door. The bathroom window in my room opened to an alleyway, which did not feel the safest, although I just kept it locked during my stay. I also noticed a few standard hotel amenities were missing, including an iron/ironing board, a latch lock on the door, and a folding luggage stand.
Overall, I would recommend this hotel, especially for anyone looking for a clean, charming place to stay near the Greek Theatre. The excellent service, convenient location, and thoughtful touches made for an enjoyable stay.