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Best Western Plus Carriage Inn

Property class: 3.5

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Lobby - Best Western Plus Carriage Inn (Van Nuys)
Fitness facility - Best Western Plus Carriage Inn (Van Nuys)
Lobby - Best Western Plus Carriage Inn (Van Nuys)
Premium bedding, in-room safe, desk, laptop workspace - Best Western Plus Carriage Inn (Van Nuys)
Premium bedding, in-room safe, desk, laptop workspace - Best Western Plus Carriage Inn (Van Nuys)
Located near Sherman Oaks Galleria and The Japanese Garden, Best Western Plus Carriage Inn offers a welcoming retreat. Enjoy the spa tub, outdoor pool with loungers and umbrellas, coffee shop, gym, and on-site restaurant. Multilingual staff ensures a great stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(114 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(98 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Van Nuys, Best Western Plus Carriage Inn is near the airport and near a metro station. Sherman Oaks Castle Park and Ultrazone Laser Tag are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Iceland Ice Skating Rink and The Japanese Garden. Skirball Cultural Center and Universal Studios Hollywood are not to be missed. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Van Nuys travel guide
Map
5525 Sepulveda Blvd, Van Nuys, CA, 91411

What's nearby

  • Woodley Park
    5 min walk - 0.3 miles
  • Sherman Oaks Castle Park
    15 min walk - 0.8 miles
  • Sherman Oaks Galleria
    2 min drive - 1.2 miles
  • Van Nuys Sherman Oaks War Memorial Park
    4 min drive - 1.9 miles
  • The Japanese Garden
    6 min drive - 2.1 miles

Getting around

  • Van Nuys Station
    7 min drive
  • North Hollywood Station
    18 min drive
  • Hollywood Burbank Airport (BUR)
    31 min drive

Restaurants

  • Denny's
    1 min walk
  • El Cocinero Restaurant
    18 min walk
  • Zankou Chicken
    15 min walk
  • Wendy's
    15 min walk
  • Napoli's Pizza Kitchen
    12 min walk

About this property

Best Western Plus Carriage Inn

Hotel near Sherman Oaks Galleria
Located close to Sherman Oaks Castle Park and The Japanese Garden, Best Western Plus Carriage Inn provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Denny's, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, luggage storage, and multilingual staff
  • A computer station, a water dispenser, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 178 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (USD 13.94 per night; includes in/out privileges)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Denny's

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Uncovered self parking fee: USD 13.94 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Carriage
Best Western Carriage Inn
Best Western Plus Carriage
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn Sherman Oaks
Best Western Plus Carriage Sherman Oaks
Carriage Inn Best Western
Best Plus Carriage Van Nuys
Best Western Plus Carriage Inn Hotel
Best Western Plus Carriage Inn Van Nuys
Best Western Plus Carriage Inn Hotel Van Nuys

Frequently asked questions

Does Best Western Plus Carriage Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Best Western Plus Carriage Inn pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 250.00 per stay and a fee of USD 40.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 13.94 per night. Limited spots are available.

What time is check-in at Best Western Plus Carriage Inn?

Check-in start time: 3 PM; Check-in end time: 2 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus Carriage Inn?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Carriage Inn located?

Situated near the airport, this hotel is within 1 mi (2 km) of Sherman Oaks Castle Park and Sherman Oaks Galleria. Van Nuys Sherman Oaks War Memorial Park and Iceland Ice Skating Rink are also within 3 mi (5 km).

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Reviews

Best Western Plus Carriage Inn Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1152 out of 1908 reviews
Rating 8 - Good. 400 out of 1908 reviews
Rating 6 - Okay. 184 out of 1908 reviews
Rating 4 - Poor. 83 out of 1908 reviews
Rating 2 - Terrible. 89 out of 1908 reviews

Reviews

Verified

10/10 Excellent

Esperanza

Liked: Cleanliness, amenities, property conditions & facilities
The property is well maintained and staff is very friendly and helpful
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Easwsran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable stay. The place was clean
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was updated, clean, beds comfortable. The staff was exceptionally helpful and friendly. Great value!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and great rooms.
Stayed 9 nights in Nov 2025
Verified

8/10 Good

Anitra

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue is the units close to the property office could hear all the noise from the traffic. Otherwise comfortable stay.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

EDGARDO

Liked: Cleanliness, amenities
Everything plus breakfast selections and specially the location
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities
Very clean, friendly staff, conveniently located.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Staff is great. The facility was in perfect location for what {I was there for.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bianca Sosa

Liked: Cleanliness
Clean room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Polina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the place for multiple reasons. Location was very convenient, check in was great. Staff were amazing, very friendly and helpful. We had a few minor issues in the room, like blinking light around the mirror and squeaky door but it was immediately fixed as I mentioned it and we enjoyed our stay there. The room was quiet and super clean. Every day cleaning service was great! Bathroom was in a great condition and the room had two sinks, super convenient. Overall a good hotel and great staff.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Very convenient to attractions well maintained helpful staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Dayna

Liked: Cleanliness, amenities, property conditions & facilities
Great stay loved service i was tired from traveling the guy at the front desk that night had a great personality smooth helpful check in, the room and property very nice good vibe which is why I was suprised about the dennys next-door that dennys sucked. But this was by far the nicest motel-6 Ive seem.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ckean rooms with a nice sized TV with cable services. The refrigerator was a good size accommodating several drinks and snacks. The king room had 2 sinks making it convenient for my wife and I. Staff checkednus in promptly with no issues. Recommended stay olif you are in the 405 Freeway area in northern Los Angeles.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tess

Liked: Cleanliness, staff & service
Quiet and clean. We enjoyed our stay!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great experience..great customer service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were very accommodating. We love staying here.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

inderpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with restaurants especially Denny's next door and gas stations. Nice staff and room was convenient and ample Parking
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Alberto

Liked: Cleanliness, property conditions & facilities
Good area and felt safe. Rooms were nice
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities
Very nice stay and amenities. Close to downtown LA and 10 min drive to Universal. Room and hotel were very clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Very nice rooms. Comfortable bed. Big TV. Dennys right there. Was unaware they charged $12 for parking and a $95 refundable security deposit in addition to room cost Close to freeway.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Great place for a fair price. Stayed for one night with the family for New Year’s Eve. Would definitely stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very convenient located at the 405/101 interchange. Although there is a bit of noise given the proximity to the freeway and busy street. The room is very comfortable and clean. It is a great hotel for the price.
Stayed 1 night in Jan 2026
Verified

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Friendly staff. Room was clean and quiet.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Phil

Liked: Cleanliness, amenities, property conditions & facilities
beautiful grounds, clean room, good coffee
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Fast and good service fare price
Stayed 1 night in Jan 2026