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Best Western Plus Carriage Inn

3.5 star property
Hotel with an outdoor pool, near Sherman Oaks Castle Park

Choose dates to view prices

Located near Sherman Oaks Galleria and The Japanese Garden, Best Western Plus Carriage Inn offers a welcoming retreat. Enjoy the spa tub, outdoor pool with loungers and umbrellas, coffee shop, gym, and on-site restaurant. Multilingual staff ensures a great stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(100 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(95 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
5525 Sepulveda Blvd, Van Nuys, CA, 91411

What's nearby

  • Woodley Park - 5 min walk - 0.3 miles
  • Sherman Oaks Castle Park - 15 min walk - 0.8 miles
  • Sherman Oaks Galleria - 1 min drive - 1.4 miles
  • Van Nuys Sherman Oaks War Memorial Park - 3 min drive - 3.0 miles
  • Iceland Ice Skating Rink - 5 min drive - 2.3 miles

Getting around

  • Van Nuys Station - 7 min drive
  • North Hollywood Station - 19 min drive
  • Hollywood Burbank Airport (BUR) - 31 min drive

Restaurants

  • ‪Denny's - ‬1 min walk
  • ‪Wendy's - ‬15 min walk
  • ‪Zankou Chicken - ‬15 min walk
  • ‪Napoli's Pizza Kitchen - ‬12 min walk
  • ‪Bafang Dumpling - ‬15 min walk

About this property

Best Western Plus Carriage Inn

Hotel near Sherman Oaks Castle Park
Located close to Sherman Oaks Galleria and The Japanese Garden, Best Western Plus Carriage Inn provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Denny's, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, luggage storage, and a vending machine
  • A banquet hall, multilingual staff, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 178 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (USD 13.94 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Denny's

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Uncovered self parking fee: USD 13.94 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Carriage
Best Western Carriage Inn
Best Western Plus Carriage
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn Sherman Oaks
Best Western Plus Carriage Sherman Oaks
Carriage Inn Best Western
Best Plus Carriage Van Nuys
Best Western Plus Carriage Inn Hotel
Best Western Plus Carriage Inn Van Nuys
Best Western Plus Carriage Inn Hotel Van Nuys

Frequently asked questions

Does Best Western Plus Carriage Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Best Western Plus Carriage Inn pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 250.00 per stay and a fee of USD 40.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 13.94 per night. Limited spots are available.

What time is check-in at Best Western Plus Carriage Inn?

Check-in start time: 3 PM; Check-in end time: 2 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus Carriage Inn?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Carriage Inn located?

Situated near the airport, this hotel is within 1 mi (2 km) of Sherman Oaks Castle Park and Sherman Oaks Galleria. Van Nuys Sherman Oaks War Memorial Park and Iceland Ice Skating Rink are also within 3 mi (5 km).

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Best Western Plus Carriage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1039 out of 1722 reviews
Rating 8 - Good. 362 out of 1722 reviews
Rating 6 - Okay. 165 out of 1722 reviews
Rating 4 - Poor. 81 out of 1722 reviews
Rating 2 - Terrible. 75 out of 1722 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Leon

Liked: Cleanliness
Room and hotel were really nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Overall awesome stay
Stayed 1 night in Oct 2025

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2025

8/10 Good

Phil

Liked: Cleanliness, amenities, property conditions & facilities
beautiful grounds, clean room, good coffee
Stayed 2 nights in Dec 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
The room was great, even though it was near the freeway pretty quiet
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Clean, updated room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Aidan

Liked: Cleanliness, amenities, property conditions & facilities
staff was great at cleaning and consistent with their work
Stayed 5 nights in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Nice area
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Stay
Stayed 3 nights in Aug 2025

10/10 Excellent

rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy my stays here.
Stayed 1 night in Sep 2025

8/10 Good

Juan

Ok room
Stayed 2 nights in Oct 2025

8/10 Good

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, but cost more than we expected.
Stayed 1 night in Dec 2025

10/10 Excellent

Pravat

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay at this property.
Stayed 2 nights in Jul 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and roomy. Beds comfortable. Friendly staff. I would stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. Plenty of parking and very friendly atmosphere.
Stayed 1 night in Oct 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, clean, and great staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very gracious staff, great room with good work space, comfortable and welcoming. Would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Lyudmyla

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and cozy room with comfortable beds. Many parking spaces.
Stayed 2 nights in Nov 2025

8/10 Good

Joelle

Friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really confortable and the staff is amazing, I really recommend it.
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Easy parking. Nice staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean place
Stayed 1 night in Oct 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 1 night in Jul 2025

8/10 Good

Celina

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice size and clean, bed was very comfortable (pillows not so much), bathroom was a bit small and didn’t care for full length mirror on the door. Didn’t like seeing myself while sitting on the toilet. Staff at check-in were very polite and professional. For a last minute selection, I was satisfied with this place. An added plus, having a Denny’s right next door.
Stayed 3 nights in Nov 2025
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Policies

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