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Best Western Plus Carriage Inn

Property class: 3.5

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Photo gallery for Best Western Plus Carriage Inn

A modern reception area with a marble counter, wooden paneling, and large windows offering a view of the outdoors. - Best Western Plus Carriage Inn (Van Nuys)
A hotel room with a flat-screen TV, a wooden dresser, a grey sofa, a small armchair, a lamp, and a painting on the wall. - Best Western Plus Carriage Inn (Van Nuys)
A hotel lobby with a modern design, featuring leather chairs, a glass table, and artwork on the walls. - Best Western Plus Carriage Inn (Van Nuys)
A gym with various exercise equipment, including treadmills and elliptical machines. - Best Western Plus Carriage Inn (Van Nuys)
A hotel room with two beds, a desk, a chair, and a large window with curtains. - Best Western Plus Carriage Inn (Van Nuys)
Located close to Sherman Oaks Castle Park and Sherman Oaks Galleria, Best Western Plus Carriage Inn provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Denny's, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

A hotel room with a bed, a desk, a chair, and a couch.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(125 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a large bed, a wooden dresser, a flat-screen TV, and a mirror.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(108 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

A hotel room with a bed, a desk, a chair, and a couch.

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a desk, two lamps, a chair, and a door.

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

A hotel room with a flat-screen TV, a wooden dresser, a grey sofa, a small armchair, a lamp, and a painting on the wall.

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, two lamps, a chair, and a door.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

A hotel room with a large bed, a desk, two lamps, a chair, and a door.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Van Nuys, Best Western Plus Carriage Inn is near the airport and near a metro station. Sherman Oaks Castle Park and Ultrazone Laser Tag are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Iceland Ice Skating Rink and The Japanese Garden. Skirball Cultural Center and Universal Studios Hollywood are not to be missed. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Van Nuys travel guide
Map
5525 Sepulveda Blvd, Van Nuys, CA, 91411

What's nearby

  • Woodley Park
    5 min walk - 0.3 miles
  • Sherman Oaks Castle Park
    15 min walk - 0.8 miles
  • Sherman Oaks Galleria
    2 min drive - 1.2 miles
  • Regal Sherman Oaks Galleria
    2 min drive - 1.2 miles
  • Van Nuys Sherman Oaks War Memorial Park
    4 min drive - 1.9 miles

Getting around

  • Van Nuys Station
    7 min drive
  • North Hollywood Station
    18 min drive
  • Van Nuys, CA (VNY)
    14 min drive

Restaurants

  • McDonald's
    3 min drive
  • McDonald's
    4 min drive
  • Chick-fil-A
    3 min drive
  • Chick-Fil-A
    3 min drive
  • Original Tommy's Hamburgers
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (USD 13.94 per night; includes in/out privileges)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Denny's

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Uncovered self parking fee: USD 13.94 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Best Western Plus Carriage Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Best Western Plus Carriage Inn pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 250.00 per stay and a fee of USD 40.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 13.94 per night. Limited spots are available.

What time is check-in at Best Western Plus Carriage Inn?

Check-in start time: 3 PM; Check-in end time: 2 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus Carriage Inn?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Carriage Inn located?

Situated near the airport, this hotel is within 1 mi (2 km) of Sherman Oaks Castle Park and Sherman Oaks Galleria. Van Nuys Sherman Oaks War Memorial Park and Iceland Ice Skating Rink are also within 3 mi (5 km).

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Reviews

Best Western Plus Carriage Inn Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1303 out of 2119 reviews
Rating 8 - Good. 435 out of 2119 reviews
Rating 6 - Okay. 195 out of 2119 reviews
Rating 4 - Poor. 91 out of 2119 reviews
Rating 2 - Terrible. 95 out of 2119 reviews

Reviews

Verified review

10/10 Excellent

Soo Kyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

May Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time here. The place was clean, staff were kind, and parking was convenient and only 10 mins away from universal studios. Highly recommend!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, gave it 4 stars for right next to the freeway & the area (mostly good)
Stayed 3 nights in May 2026
Verified review

8/10 Good

cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and supportive staff, family friendly, very nice clean pool, hotel conveniently close to the freeway and specially to Universal Studios Hollywood. The only downside is that it can be kind of noisy because it's close to a main street and freeway but other than that it's a good value for your money.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Richelle

Liked: Cleanliness, staff & service
Decent pet friendly hotel in So Cal. We like the shampoo and body soap you can usually find at most Best Westerns. Didn't like that we had to pay extra for parking, that the blow dryer kept struggling to blow and that the only breakfast/food option was Denny's next door, but overall we would consider staying here again when in the area.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive to the requirements of a handicap client
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Dyala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good clean and nice stuff ❤️
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Olesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Clean room.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and nice. The room was very clean and came with a refrigerator and a coffee machine. Also it was very convenient because there is a Denny’s Restaurant on the property. I would definitely stay there again.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great Place to stay. Clean. Hot tub and pool are amazing. Only thing is i thought breakfest was included and there was no breakfest.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | great Staff
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service. We were only there one night, but we have nothing to complain about.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grea place to stop for a few nights and nice and close to universal. It was clean and tidy and had good amenities
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Esperanza

Liked: Cleanliness, amenities, property conditions & facilities
The property is well maintained and staff is very friendly and helpful
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! The room was clean and hD no problems
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Yanira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personally, I enjoy the brand of toiletries in the bathroom. Great brand, great scent, not strong, just enough. The rooms are very clean, great night's sleep. Highly recommend! A+++
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff and great room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Easwsran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable stay. The place was clean
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Hsu Hnin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very close to Universal Studio. Room is clean and the bathtub is really nice. We booked for pet friendly room. Will come back!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean…
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here as our base to explore LA. The location made it cheaper than staying more central, but also allowed us to explore places in the valley while being easy to access the highways. The hotel itself was well maintained and the staff were helpful and friendly. The room was comfortable with our only complaint being that the carpet wasn’t particularly clean and we’d get dirty feet if we walked around barefoot. The onsite Denny’s was also useful for a quick breakfast or meal at any time of day.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was updated, clean, beds comfortable. The staff was exceptionally helpful and friendly. Great value!
Stayed 2 nights in Apr 2026