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Best Western Diamond Bar Hotel & Suites

2.5 star property
Travelers start their day with a hearty breakfast at this city center hotel, then head to the outdoor pool where fresh air and relaxation await

Choose dates to view prices

Photo gallery for Best Western Diamond Bar Hotel & Suites

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board - Best Western Diamond Bar Hotel & Suites (Diamond Bar)
Lobby - Best Western Diamond Bar Hotel & Suites (Diamond Bar)
Combined shower/tub, free toiletries, hair dryer, towels - Best Western Diamond Bar Hotel & Suites (Diamond Bar)
Outdoor pool - Best Western Diamond Bar Hotel & Suites (Diamond Bar)
Exterior - Best Western Diamond Bar Hotel & Suites (Diamond Bar)
The Best Western Diamond Bar Hotel & Suites offers a peaceful garden retreat in the heart of the city. Guests can cool off with a swim in the outdoor pool, fuel up with a varied breakfast buffet, stay connected with WiFi, and handle business matters at the dedicated work center.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 11 of 11 rooms

Accessible King Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

8.0 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking, Interior Room

Desk, laptop workspace, blackout drapes, iron/ironing board

2 Queen Beds, Nonsmoking, Interior Room

  • Sleeps 4
  • Free WiFi

Two Queen Room Freeway Side

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side)

Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Diamond Bar, Best Western Diamond Bar Hotel & Suites is in the city center. San Gabriel Mountains National Monument and Hsi Lai Temple are local landmarks, and some of the area's attractions include Ontario Convention Center and Fairplex. Looking to enjoy an event or a game while in town? See what's going on at In-N-Out Burger Pomona Dragstrip, or consider a night out at The Glass House Concert Hall. Visit our Diamond Bar travel guide
Map
259 Gentle Springs Ln, Diamond Bar, CA, 91765

What's nearby

  • Spadra Cemetery
    4 min drive - 2.6 miles
  • California State Polytechnic University, Pomona
    5 min drive - 3.3 miles
  • Phillips Paw Park
    5 min drive - 4.0 miles
  • Frank G. Bonelli Regional Park
    6 min drive - 4.2 miles
  • Mount San Antonio College
    7 min drive - 3.5 miles

Getting around

  • Walnut Industry Station
    9 min drive
  • San Dimas Station
    9 min drive
  • Ontario Intl. Airport (ONT)
    36 min drive

Restaurants

  • Starbucks
    4 min drive
  • McDonald's
    4 min walk
  • Starbucks
    4 min drive
  • Wienerschnitzel
    13 min walk
  • Chili's Grill & Bar
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.99 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.99 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM

Frequently asked questions

Does Best Western Diamond Bar Hotel & Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Best Western Diamond Bar Hotel & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Diamond Bar Hotel & Suites?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Diamond Bar Hotel & Suites?

Check-out is at 11 AM.

Where is Best Western Diamond Bar Hotel & Suites located?

Located in the heart of Diamond Bar, this hotel is 2.7 mi (4.4 km) from California State Polytechnic University, Pomona and within 6 mi (10 km) of Mount San Antonio College and Western University of Health Sciences. The Glass House Concert Hall and Fairplex are also within 6 mi (10 km).

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Reviews

Best Western Diamond Bar Hotel & Suites Reviews

7.4

Good

7.6

Cleanliness

8.4

Location

7.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 432 out of 1018 reviews
Rating 8 - Good. 218 out of 1018 reviews
Rating 6 - Okay. 132 out of 1018 reviews
Rating 4 - Poor. 90 out of 1018 reviews
Rating 2 - Terrible. 146 out of 1018 reviews

Reviews

Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Maira

Liked: Cleanliness
Breakfast was good, fresh fruit and good coffee The room was clean and excellent.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful check in. Room was very clean. Pool was gorgeous and well maintained
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an older hotel with nicely updated rooms. Very quiet considering it was right on the freeway. Lovely grounds with lots of trees, plants, and flowers. Large space for parking our truck and trailer.
Stayed 1 night in May 2026
Verified

8/10 Good

xianjun

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, staff is very nice
Stayed 1 night in Jan 2026
Verified

8/10 Good

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the room was clean which is the important part for me. The location was not too bad either. There is a Sprouts within walking distance and other shops. I would consider staying here again.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Erin

Liked: Amenities
Nice sized room mostly clean room with some dust but it didn’t take away from the overall viewpoint of the room. Air conditioning worked great !! Breakfast was so so and we loved the pool! Checked all our boxes and for the value you can’t really beat it.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Stan

Liked: Cleanliness, amenities, property conditions & facilities
The location is great. The room was clean and comfortable. The staff was responsive and helpful.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Willett

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. After previous stays, I missed the former breakfast.
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
The room was decent size, the bed pillows were very small, the bath towels were small and thin and the sink faucet didn’t work well the water dripped very light. The landscaping was very nice with lots of palm trees and paradise type flowers and had a very large beautiful pool. The comp breakfast was somewhat small and didn’t have an attendant in there so there were dirty tables. The place overall wasn’t terrible but I would probably stay somewhere if ever in the area again
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Christine

Liked: Cleanliness
We had a basic clean room. Nothing to complain about! We appreciated the included breakfast (coffee can always be better, but The Coffee Bean is just around the corner). Easy check-in/check-out.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly when arriving and throughout our stay. Very spacious rooms. I love that the sink was in the room, separate from the toilet and shower area. That way I can do my hair and make-up while my friend showered. From my understanding there was only one ice machine which was a little far from the room we were staying in. The AC made a noise while it was on, and you can definitely hear the cars zooming by on the freeway side that we stayed on which wasn’t too much of a big deal to us. But something to consider if you plan on staying on the side facing it. Overall a good hotel! Would definitely stay again and recommend to friends/family.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. For breakfast, it has the Best Western waffle maker. For other breakfast items, there was only hard boil eggs but no scrambled egg, sausages, or bacons.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Art

Liked: Cleanliness, staff & service, amenities
The room was very clean. Plenty of parking. The exterior could use a refresh, but overall a good stay. Really enjoyed the option to log into Netflix on the TV.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities
It was spotless and best room and comfortable bed
Stayed 1 night in Nov 2025
Verified

8/10 Good

Rubén

Liked: Cleanliness, property conditions & facilities, room comfort
Huge room space
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Regina

Liked: Cleanliness
Disliked: Staff & service
Clean & comfortable room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in and comfortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
The service was great. The front desk and all the workers were very helpful. It was nice to have the shuttle to the airport.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Camren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet spot.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. The continental breakfast was good and there was a variety.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
This is one of the nicest hotels I like to stay.... They are friendly, rooms always clean and plenty of parking for my bus.... Keep up the great work.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean rooms AC worked really good
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rafael

Liked: Amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Enrique

Liked: Cleanliness
Disliked: Amenities
The Room Condition was good. The Staff were great with lots of experience. But the Breakfast was Horrible.. I will NOT Recommend this hotel,
Stayed 1 night in Dec 2025