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Best Western Diamond Bar Hotel & Suites

Property class: 2.5

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Photo gallery for Best Western Diamond Bar Hotel & Suites

A modern hotel room with a sofa, desk, bed, and a large mirror. - Best Western Diamond Bar Hotel & Suites (Diamond Bar)
A swimming pool surrounded by palm trees and a building with balconies. - Best Western Diamond Bar Hotel & Suites (Diamond Bar)
A residential property with a covered driveway, large windows, and a well-lit exterior at dusk. - Best Western Diamond Bar Hotel & Suites (Diamond Bar)
A spacious indoor dining area with multiple tables and chairs, large windows, and a kitchen area. - Best Western Diamond Bar Hotel & Suites (Diamond Bar)
A lobby with a sofa, chairs, a coffee table, a TV, and a reception desk. - Best Western Diamond Bar Hotel & Suites (Diamond Bar)
A free breakfast buffet, a grocery/convenience store, and laundry facilities are just a few of the amenities provided at Best Western Diamond Bar Hotel & Suites. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

A hotel room with two beds, a desk with a chair, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

8.2 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

A modern hotel room with a large bed, a small sofa, a nightstand, and a wall-mounted TV.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(48 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

A modern hotel room with a large bed, a desk, a TV, and a cityscape mural on the wall.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk, a mirror, and a view of the city.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a nightstand, a lamp, and a large window with a cityscape view.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

A modern hotel room with a large bed, a small sofa, a nightstand, and a wall-mounted TV.

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 2 Queen Beds, Nonsmoking, Interior Room

A neatly made bed with white bedding and a patterned pillow, a dark headboard, and a window with curtains.

2 Queen Beds, Nonsmoking, Interior Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible King Room

A two-story building with a covered driveway and a gas station attached.

Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

A hotel room with two beds, a desk with a computer, a chair, and a view of a cityscape.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side)

A hotel room with a large bed, a desk with a TV, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Diamond Bar, Best Western Diamond Bar Hotel & Suites is in the city center. Hsi Lai Temple and Azusa City Hall are local landmarks, and some of the area's attractions include Fairplex and Raging Waters. Looking to enjoy an event or a game while in town? See what's going on at In-N-Out Burger Pomona Dragstrip, or consider a night out at The Fox Theater Pomona. Visit our Diamond Bar travel guide
Map
259 Gentle Springs Ln, Diamond Bar, CA, 91765

What's nearby

  • A large Ferris wheel with illuminated cabins at night.
    Fairplex
    10 min drive - 6.0 miles
  • Spadra Cemetery
    4 min drive - 2.6 miles
  • California State Polytechnic University, Pomona
    5 min drive - 3.3 miles
  • Frank G. Bonelli Regional Park
    6 min drive - 4.2 miles
  • Mount San Antonio College
    7 min drive - 3.5 miles

Getting around

  • Walnut Industry Station
    9 min drive
  • San Dimas Station
    14 min drive
  • Ontario Intl. Airport (ONT)
    36 min drive

Restaurants

  • Starbucks
    4 min drive
  • McDonald's
    4 min walk
  • Starbucks
    4 min drive
  • Wienerschnitzel
    13 min walk
  • Chili's Grill & Bar
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.99 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.99 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM

Frequently asked questions

Does Best Western Diamond Bar Hotel & Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Best Western Diamond Bar Hotel & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Diamond Bar Hotel & Suites?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Diamond Bar Hotel & Suites?

Check-out is at 11 AM.

Where is Best Western Diamond Bar Hotel & Suites located?

Located in the heart of Diamond Bar, this hotel is 2.7 mi (4.4 km) from California State Polytechnic University, Pomona and within 6 mi (10 km) of Mount San Antonio College and The Fox Theater Pomona. Western University of Health Sciences and The Glass House Concert Hall are also within 6 mi (10 km).

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Reviews

Best Western Diamond Bar Hotel & Suites Reviews

7.6

Good

7.6

Cleanliness

7.2

Amenities

7.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 461 out of 1011 reviews
Rating 8 - Good. 190 out of 1011 reviews
Rating 6 - Okay. 121 out of 1011 reviews
Rating 4 - Poor. 88 out of 1011 reviews
Rating 2 - Terrible. 151 out of 1011 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nestled back away from the main road, which gives it a cozy and quiet vibe, despite Diamond Bar Blvd and the freeway being nearby. There's also restaurants and grocery stores right across the street (3 minute walk) from the hotel. Prices could be a bit better, but the rooms are big, clean, and comfortable: 4.5/5
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our stay. Safe, clean, comfortable, staff were friendly, and breakfast was yummy. This will definitely be our go to next time we are in town.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
few gnats and mosquitos in the room. Great breakfast menu.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The rooms were very large and the food was decent. The rooms are clean. The pool is nice
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The rooms advertised on Hotel's website were exactly as advertised. The room was cleaned. The beds were clean and comfortable. One problem . The weather was extremely the day of my stay. On a scale of 1 to 10 l rate the room a 9. The AC thermostat in the room wasn't providing sufficient cooling temperature .
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and calm room, comfortable breakfast
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, bed was comfortable. We did alot of walking to get to room. Room was very quiet.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Breakfast was good, fresh fruit and good coffee The room was clean and excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and spacious room. air conditioning was amazing. breakfast was good. it was nice and quiet. enjoyed my time there very much
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful check in. Room was very clean. Pool was gorgeous and well maintained
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
My stay was pleasantly quiet but, the only thing I was not pleased with was the comfort of the bed. Other than that the room was very spacious and stayed clean. If you enjoy firm mattresses then this is your place.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Want to know what it's like to stay at a two star property? Stay here. The only good thing was that it's quiet and clean in the room with plenty of hot shower water. It served its purpose for a cheap one-night stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an older hotel with nicely updated rooms. Very quiet considering it was right on the freeway. Lovely grounds with lots of trees, plants, and flowers. Large space for parking our truck and trailer.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, staff is very nice
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The location is great. The room was clean and comfortable. The staff was responsive and helpful.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the room was clean which is the important part for me. The location was not too bad either. There is a Sprouts within walking distance and other shops. I would consider staying here again.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. After previous stays, I missed the former breakfast.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It was spotless and best room and comfortable bed
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Amenities
Nice sized room mostly clean room with some dust but it didn’t take away from the overall viewpoint of the room. Air conditioning worked great !! Breakfast was so so and we loved the pool! Checked all our boxes and for the value you can’t really beat it.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
We had a basic clean room. Nothing to complain about! We appreciated the included breakfast (coffee can always be better, but The Coffee Bean is just around the corner). Easy check-in/check-out.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was very clean. Plenty of parking. The exterior could use a refresh, but overall a good stay. Really enjoyed the option to log into Netflix on the TV.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet spot.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in and comfortable
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Disliked: Staff & service
Clean & comfortable room
Stayed 1 night in Nov 2025