Best Western Ontario Mills Mall

2.5 star property
Pet-friendly hotel with free breakfast connected to a shopping center in Ontario

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Photo gallery for Best Western Ontario Mills Mall

Lobby
Exterior
Property amenity
Lobby
1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Gym
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
4395 Ontario Mills Pkwy, Ontario, CA, 91764

What's nearby

  • Ontario Mills Shopping Mall - 2 min walk - 0.1 miles
  • Toyota Arena - 15 min walk - 0.8 miles
  • Ontario Convention Center - 3 min drive - 3.3 miles
  • Rancho Cucamonga Epicenter - 4 min drive - 3.5 miles
  • Victoria Gardens - 5 min drive - 4.0 miles

Getting around

  • Upland Station - 8 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 6 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪In-N-Out Burger - ‬3 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Panda Express - ‬7 min walk

About this property

Best Western Ontario Mills Mall

Hotel near Ontario Mills Shopping Mall
At Best Western Ontario Mills Mall, you can look forward to free full breakfast, a free manager's reception, and a shopping mall on site. For some rest and relaxation, visit the hot tub. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • An elevator, 1 meeting room, and a 24-hour front desk
  • Luggage storage, smoke-free premises, and a TV in the lobby
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 105 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay), plus a one-time cleaning fee of USD 75
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay) plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Ayres Inn Ontario Mills Mall
Ayres Ontario Mills Mall
Ayres Hotel Ontario Mills Mall
Ayres Inn Suites Ontario at the Mills Mall
Best Western Ontario
Ontario Mills Mall Ontario
Best Western Ontario Mills Mally
Best Western Ontario Mills Mall Hotel
Ayres Hotel Ontario at the Mills Mall
Best Western Ontario Mills Mall Ontario
Best Western Ontario Mills Mall Hotel Ontario

Frequently asked questions

Does Best Western Ontario Mills Mall have a pool?

Yes, this property has an outdoor pool.

Is Best Western Ontario Mills Mall pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 75 also applies. Service animals are exempt from fees.

How much is parking at Best Western Ontario Mills Mall?

Self parking is free at this property.

What time is check-in at Best Western Ontario Mills Mall?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 30 (subject to availability). After-hours check-in is not available.

What time is check-out at Best Western Ontario Mills Mall?

Check-out is at noon. Late check-out is available for USD 30 (subject to availability).

Where is Best Western Ontario Mills Mall located?

Located in the heart of Ontario, this hotel is within a 5-minute walk of Ontario Mills Shopping Mall and iFLY Indoor Skydiving - Ontario. Toyota Arena and Villaggio Nail Spa are also within 1 mi (2 km).

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Best Western Ontario Mills Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 281 out of 410 reviews
Rating 8 - Good. 81 out of 410 reviews
Rating 6 - Okay. 25 out of 410 reviews
Rating 4 - Poor. 14 out of 410 reviews
Rating 2 - Terrible. 9 out of 410 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

This was good for the price and location, i would go back
Stayed 3 nights in Mar 2025

8/10

Easy parking
Stayed 1 night in Apr 2025

10/10

Service was amazing
Stayed 1 night in Apr 2025

10/10

Nice and clean hotel
Stayed 4 nights in Feb 2025

10/10

Great location and great rooms and service
Stayed 1 night in Dec 2024

8/10

This is a great place to stay at, lots of dining and shopping areas in walking distance. Clean and quite too. Would definitely stay there again.
Stayed 3 nights in Jan 2025

8/10

Nice decor. 12 pm checkout was nice. Hot tub nice. Close to restaurants. Good price.
Stayed 1 night in Apr 2025

10/10

Very nice place. Very convenient for shopping at Ontario Mills Mall. Good breakfast
Stayed 2 nights in Mar 2025

10/10

Awesome sleep!
Stayed 1 night in Mar 2025

10/10

Night staff was very friendly
Stayed 5 nights in Feb 2025

10/10

Great stay
Stayed 1 night in Oct 2024

10/10

The receptionist was amazing! She was so nice and helpful. Breakfast was good and our room was clean and spacious. Our stay was great!
Stayed 2 nights in Feb 2025

4/10

Early check in fee
Stayed 1 night in Apr 2025

10/10

Great stay
Stayed 1 night in Sep 2024

8/10

Lack of choices for breakfast
Stayed 1 night in May 2025

6/10

Did the job, fare breakfast, for quick overnight stay.
Stayed 1 night in Jan 2025

10/10

Excellent service!!! Very comfortable bed and nice room.
Stayed 1 night in Feb 2025

10/10

The staff was extra helpful.
Stayed 2 nights in Feb 2025

10/10

It was very clean. Staff were very nice and greeted us each time. Free breakfast in the morning was a plus.
Stayed 1 night in Feb 2025

10/10

Clean, quiet and close to the airport
Stayed 1 night in Oct 2024

10/10

Hotel a espaldas de Ontario MIlles Mall....excelente todo!!!!
Stayed 1 night in Jan 2025

10/10

This was our second time staying here. First time was because of the price. Second time was because we enjoyed our stay. We will be back next year.
Stayed 2 nights in Mar 2025

10/10

Older hotel very clean but definitely older. Service was great at the desk
Stayed 1 night in Dec 2024

6/10

Location was good for shopping and dining
Stayed 5 nights in Jul 2024

10/10

They need to update their website about having a shuttle service. I was told they do not by the front desk
Stayed 5 nights in Apr 2025