See all properties

Best Western Ontario Mills Mall

2.5 star property
Wake up to a delicious full breakfast then take some time for yourself by the outdoor pool or relaxing in the spa tub.

Choose dates to view prices

Photo gallery for Best Western Ontario Mills Mall

Exterior - Best Western Ontario Mills Mall (Ontario)
Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | Premium bedding, down comforters, pillowtop beds, desk - Best Western Ontario Mills Mall (Ontario)
Reception - Best Western Ontario Mills Mall (Ontario)
Property amenity - Best Western Ontario Mills Mall (Ontario)
Lobby - Best Western Ontario Mills Mall (Ontario)
Located close to Ontario Mills Shopping Mall and Toyota Arena, Best Western Ontario Mills Mall offers a welcoming retreat with full breakfast, an outdoor pool, spa tub, shopping on site and dry cleaning/laundry services. Connect to in-room WiFi or unwind at the manager's reception; guests rave about the breakfast and helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1 King Bed,Non smoking,Work desk,Microwave And Mini-Refrigerator,Full Breakfast

Premium bedding, down comforters, pillowtop beds, desk

1 King Bed,Non smoking,Work desk,Microwave And Mini-Refrigerator,Full Breakfast

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Beds,Non smoking,Work desk,Microwave And Mini-Refrigerator,Full Breakfast

Premium bedding, down comforters, pillowtop beds, desk

2 Queen Beds,Non smoking,Work desk,Microwave And Mini-Refrigerator,Full Breakfast

  • Sleeps 4
  • Free WiFi

View all photos for Accessible - 1 King,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

Premium bedding, down comforters, pillowtop beds, desk

Accessible - 1 King,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Accessible bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Arena District neighborhood, Best Western Ontario Mills Mall is connected to a shopping center. Graber Olive House and Tibbies Center Stage Theater are local landmarks, and the area's natural beauty can be seen at Claremont Hills Wilderness Park and Sycamore Canyon Park. Looking to enjoy an event or a game while in town? See what's going on at Toyota Arena, or consider a night out at Fairplex. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails and skydiving in the area. Visit our Ontario travel guide
Map
4395 Ontario Mills Pkwy, Ontario, CA, 91764

What's nearby

  • Honda Center
    Honda Center
    47 min drive - 42.6 miles
  • Angel Stadium of Anaheim
    Angel Stadium of Anaheim
    48 min drive - 43.0 miles
  • Ontario Mills Shopping Mall
    2 min walk - 0.1 miles
  • iFLY Indoor Skydiving - Ontario
    5 min walk - 0.3 miles
  • Toyota Arena
    15 min walk - 0.8 miles

Getting around

  • East Ontario Station
    6 min drive
  • Ontario Intl. Airport (ONT)
    13 min drive

Restaurants

  • Raising Cane's Chicken Fingers
    4 min walk
  • In-N-Out Burger
    5 min walk
  • Rainforest Cafe
    11 min walk
  • McDonald's
    8 min walk
  • Panda Express
    14 min walk

Similar properties

Exterior
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA
Arena District
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,456 reviews
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 797 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay), plus a one-time cleaning fee of USD 75
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay) plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Frequently asked questions

Does Best Western Ontario Mills Mall have a pool?

Yes, this property has an outdoor pool.

Is Best Western Ontario Mills Mall pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 75 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Ontario Mills Mall?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 30 (subject to availability). After-hours check-in is not available.

What time is check-out at Best Western Ontario Mills Mall?

Check-out is at noon. Late check-out is available for USD 30 (subject to availability).

Where is Best Western Ontario Mills Mall located?

Located in Arena District, this hotel is within a 10-minute walk of Ontario Mills Shopping Mall and iFLY Indoor Skydiving - Ontario. Toyota Arena and Scandia Amusement Park are also within 2 mi (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Best Western Ontario Mills Mall Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 395 out of 599 reviews
Rating 8 - Good. 121 out of 599 reviews
Rating 6 - Okay. 45 out of 599 reviews
Rating 4 - Poor. 21 out of 599 reviews
Rating 2 - Terrible. 17 out of 599 reviews

Reviews

Verified

10/10 Excellent

selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, amazing staff, clean, comfortable, great location
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were large and bed was very comfortable. Breakfast was ok. Definitely will stay there again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well decorated. Breakfast was good. We liked the proximity to Ontario Mills Mall
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Stephen D

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay. Staff was nice and the bed was great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

RODRIGO

Liked: Cleanliness, amenities, property conditions & facilities
the staff was great, and overall it was really good. would stay again here without any doubt.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms excellent staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Berlina

Liked: Cleanliness, property conditions & facilities
Very clean peaceful environment
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Tim

Liked: Cleanliness, staff & service, amenities
The staff was great!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here. Very convenient location.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Lesley Or Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient location. Staff were friendly and helpful
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the bed and pillows super comfortable. Breakfast was standard for this level of hotel. The staff members were fantastic. Very friendly and helpful.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the staff was nice. Very close to shopping and entertainment. Will stay again.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is generally my go-to property when visiting town. Rooms are comfortable and clean.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Really relaxing and peaceful.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Edwina

Liked: Cleanliness, property conditions & facilities
Very nice hotel, very clean.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rosseel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well cleaned, the staff was very helpful, the breakfast was great every day. It's in a great area, safe. Would stay here again. The only downfall was there weren't any carts to pack up our car on the day we left. There was remodeling going on &the workers were using the carts to move the pieces of furniture. My husband had to go back to our room 4 times & on the 3rd time, he had to use the stairs because he was told the elevator wasn't working. We know technically it isn't the hotels fault but the workers/movers were using the carts to move the new/old furniture. We have a baby so I couldn't of helped him bring down our stuff without leaving our baby alone. This caused for us to check out a little bit after the assigned time but the staff apologized & understood.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, large, clean room. Comfy king bed. Nice view. Staff was very friendly. Love the 24hr coffee and water in lobby. Would definitely return.
Stayed 1 night in Dec 2025
Verified

8/10 Good

juan

Liked: Cleanliness, staff & service
This was good for the price and location, i would go back
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

BILLY

Liked: Amenities, property conditions & facilities
No the had stains Help was very good
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Gina

Liked: Cleanliness, property conditions & facilities
Checking in was nice
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, breakfast which is free was more than adequate to keep you going. Room was comfortable and clean. Could ask for anything more.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Convenient location, gas station, supermarket, in n out, chic fila, easy access to freeway. Clean property, spacious king bed room.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jacinthe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff
Stayed 1 night in May 2024