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Best Western Ontario Mills Mall

2.5 star property
Wake up to a delicious full breakfast then take some time for yourself by the outdoor pool or relaxing in the spa tub.

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Photo gallery for Best Western Ontario Mills Mall

Exterior - Best Western Ontario Mills Mall (Ontario)
Reception - Best Western Ontario Mills Mall (Ontario)
Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | Premium bedding, down comforters, pillowtop beds, desk - Best Western Ontario Mills Mall (Ontario)
Lobby - Best Western Ontario Mills Mall (Ontario)
Property amenity - Best Western Ontario Mills Mall (Ontario)
Located close to Ontario Mills Shopping Mall and Toyota Arena, Best Western Ontario Mills Mall offers a welcoming retreat with full breakfast, an outdoor pool, spa tub, shopping on site and dry cleaning/laundry services. Connect to in-room WiFi or unwind at the manager's reception; guests rave about the breakfast and helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Accessible bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 3
  • 1 King Bed

2 Queen Beds, Non-Smoking, Work Desk, Microwave And Mini-Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed For One Person, Work Desk, Microwave And Mini-Refrigerator

  • Sleeps 3

1 King Bed, Non-Smoking, Work Desk, Microwave And Mini-Refrigerator

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Sofabed For One Person, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 3

Communication Mobility Accessible 2 Queen Room With Roll In Shower

  • Sleeps 4

View all photos for Mobility Accessible King Room With Roll In Shower

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Mobility Accessible King Room With Roll In Shower

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Mini-Refrigerator, Non Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll In Shower, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

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About the neighborhood

Located in Arena District neighborhood, Best Western Ontario Mills Mall is connected to a shopping center. Claremont Hills Wilderness Park and Sycamore Canyon Park reflect the area's natural beauty and area attractions include Scandia Amusement Park and Boomers Upland. Looking to enjoy an event or a game while in town? See what's going on at Toyota Arena, or consider a night out at Fairplex. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area. Visit our Ontario travel guide
Map
4395 Ontario Mills Pkwy, Ontario, CA, 91764

What's nearby

  • Ontario Mills Shopping Mall
    2 min walk - 0.1 miles
  • iFLY Indoor Skydiving - Ontario
    5 min walk - 0.3 miles
  • Villaggio Nail Spa
    12 min walk - 0.7 miles
  • Toyota Arena
    15 min walk - 0.8 miles
  • Scandia Amusement Park
    2 min drive - 2.1 miles

Getting around

  • East Ontario Station
    6 min drive
  • Los Angeles - Ontario Intl. Airport (ONT)
    13 min drive

Restaurants

  • Raising Cane's Chicken Fingers
    4 min walk
  • In-N-Out Burger
    5 min walk
  • Rainforest Cafe
    11 min walk
  • McDonald's
    7 min walk
  • Panda Express
    14 min walk

About this property

Best Western Ontario Mills Mall

Hotel near Ontario Mills Shopping Mall
At Best Western Ontario Mills Mall, you can look forward to free full breakfast, a free manager's reception, and a shopping mall on site. For some rest and relaxation, visit the hot tub. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Outdoor furniture, an elevator, and multilingual staff
  • A TV in the lobby, luggage storage, and smoke-free premises
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 105 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Exterior
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 1,398 reviews
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 797 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay), plus a one-time cleaning fee of USD 75
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay) plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Ayres Inn Ontario Mills Mall
Ayres Ontario Mills Mall
Ayres Hotel Ontario Mills Mall
Ayres Inn Suites Ontario at the Mills Mall
Best Western Ontario
Ontario Mills Mall Ontario
Best Western Ontario Mills Mally
Best Western Ontario Mills Mall Hotel
Ayres Hotel Ontario at the Mills Mall
Best Western Ontario Mills Mall Ontario
Best Western Ontario Mills Mall Hotel Ontario

Frequently asked questions

Does Best Western Ontario Mills Mall have a pool?

Yes, this property has an outdoor pool.

Is Best Western Ontario Mills Mall pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 75 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Ontario Mills Mall?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 30 (subject to availability). After-hours check-in is not available.

What time is check-out at Best Western Ontario Mills Mall?

Check-out is at noon. Late check-out is available for USD 30 (subject to availability).

Where is Best Western Ontario Mills Mall located?

Located in Arena District, this hotel is within a 10-minute walk of Ontario Mills Shopping Mall and iFLY Indoor Skydiving - Ontario. Toyota Arena and Villaggio Nail Spa are also within 1 mi (2 km).

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Reviews

Best Western Ontario Mills Mall Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 347 out of 528 reviews
Rating 8 - Good. 111 out of 528 reviews
Rating 6 - Okay. 38 out of 528 reviews
Rating 4 - Poor. 16 out of 528 reviews
Rating 2 - Terrible. 16 out of 528 reviews

Reviews

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms excellent staff
Stayed 1 night in Dec 2025

6/10 Okay

Tim

Liked: Cleanliness, staff & service, amenities
The staff was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the bed and pillows super comfortable. Breakfast was standard for this level of hotel. The staff members were fantastic. Very friendly and helpful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the staff was nice. Very close to shopping and entertainment. Will stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here. Very convenient location.
Stayed 1 night in Sep 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, large, clean room. Comfy king bed. Nice view. Staff was very friendly. Love the 24hr coffee and water in lobby. Would definitely return.
Stayed 1 night in Dec 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is generally my go-to property when visiting town. Rooms are comfortable and clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Really relaxing and peaceful.
Stayed 2 nights in Aug 2025

10/10 Excellent

sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient location
Stayed 1 night in Oct 2025

8/10 Good

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Convenient location, gas station, supermarket, in n out, chic fila, easy access to freeway. Clean property, spacious king bed room.
Stayed 2 nights in Oct 2025

8/10 Good

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, breakfast which is free was more than adequate to keep you going. Room was comfortable and clean. Could ask for anything more.
Stayed 1 night in Sep 2025

8/10 Good

Gina

Liked: Cleanliness, property conditions & facilities
Checking in was nice
Stayed 1 night in Sep 2025

10/10 Excellent

Edwina

Liked: Cleanliness, property conditions & facilities
Very nice hotel, very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent hotel taken care of by a fabulous staff. Breakfast was hot and full all the time. Check in was a breeze facilitated by a wonderful friendly young lady. Lots to do in the area .will definitely make this our stop on future buisness trips to the area.
Stayed 2 nights in Sep 2025

8/10 Good

juan

Liked: Cleanliness, staff & service
This was good for the price and location, i would go back
Stayed 3 nights in Mar 2025

8/10 Good

Tecla

Did not get the first floor I requested the lamp in the corner of the room was not working, but besides that breakfast was fabulous. The staff was fabulous. Check in was easy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was extremely relaxing. Check-in was a breeze and all staff were very friendly and helpful. The room was clean and spacious.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grounds were very nice, all the flowers were blooming. Very clean hotel, id stay there again
Stayed 2 nights in Apr 2025

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service
Location seemed a bit sketchy but the actual hotel was quiet and staff were friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very clean
Stayed 1 night in May 2025

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay at, lots of dining and shopping areas in walking distance. Clean and quite too. Would definitely stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and close to the airport
Stayed 1 night in Oct 2024