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Hôtel Le Relais

3.0 star property
Hotel in Lons with a 24-hour business center and a 24-hour front desk

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Photo gallery for Hôtel Le Relais

Daily buffet breakfast for a fee
Flat-screen TV
Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Air conditioning
  • Parking included
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Room, 1 King Bed

Comfort Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Room, 1 King Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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Front of property

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  • Parking included
  • Free WiFi
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About the neighborhood

Map
Rue de Strasbourg, Mail de l'Hippodrome, Lons, Pyrenees Atlantiques, 64140

What's nearby

  • Hippodrome de Pau - 12 min walk - 0.7 miles
  • Zenith de Pau - 3 min drive - 2.0 miles
  • Boulevard des Pyrenees - 6 min drive - 2.9 miles
  • Château de Pau National Museum - 6 min drive - 2.7 miles
  • Palais Beaumont - 8 min drive - 3.5 miles

Getting around

  • Lescar Station - 7 min drive
  • Pau (PUF-Pau - Pyrenees) - 8 min drive

Restaurants

  • ‪Quick - ‬4 min drive
  • ‪Subway - ‬18 min walk
  • ‪Thang Long - ‬11 min walk
  • ‪New Bowling des Pyrénées - ‬18 min walk
  • ‪Au Grand Bonheur - ‬1 min walk

About this property

Hôtel Le Relais

Hotel in a shopping district
A terrace, a bar, and a 24-hour business center are just a few of the amenities provided at Hôtel Le Relais. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), RV/bus/truck parking, and a 24-hour front desk
  • Luggage storage, smoke-free premises, and a banquet hall
Room features
All 60 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with bathtubs and hair dryers
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and desks

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 4.50 to 11 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (1,076 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 9.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.67 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 4.5 to 11 per person
  • Rollaway bed fee: EUR 9.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Le Relais Lons
Le Relais Lons
Hôtel Relais Lons
Relais Lons
Hôtel Le Relais Lons
Hôtel Le Relais Hotel
Hôtel Le Relais Hotel Lons

Frequently asked questions

Is Hôtel Le Relais pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hôtel Le Relais?

Self parking is free at this property.

What time is check-in at Hôtel Le Relais?

Check-in start time: 2:30 PM; Check-in end time: anytime.

What time is check-out at Hôtel Le Relais?

Check-out is at 11:30 AM.

Where is Hôtel Le Relais located?

Situated in a shopping district, this hotel is within 1 mi (2 km) of Piscine Aqualons and Hippodrome de Pau. Zenith de Pau and Palais de Sports de Pau are also within 2 mi (3 km).

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Hôtel Le Relais Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 148 reviews
Rating 8 - Good. 75 out of 148 reviews
Rating 6 - Okay. 22 out of 148 reviews
Rating 4 - Poor. 8 out of 148 reviews
Rating 2 - Terrible. 8 out of 148 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
The hotel rooms need updating. We book an hour before arriving but Hotel.com had not sent it through to the hotel. The receptionist gave us the room and said she would sort it out. Which she did telling us it came through 2 hours after we arrived
Stayed 1 night in Jun 2024

4/10 Poor

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
Gros contraste entre l’accueil avec du marbre, très propre et tout neuf, et les chambres vieillotes, salle de bain avec hygiène douteuse, toiles d’araignée, poussières et taches sur les murs dans la chambre Literie et draps correct Manque de prise électrique proche du lit
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Staff & service, room comfort

Correct sans trop d'exigence

Acceuil chaleureux, chambre correcte, petit dej plus que minimaliste.
Stayed 3 nights in Feb 2025

4/10 Poor

Daniel

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

paul

Ne mérite pas 3 etoiles
Stayed 2 nights in Jan 2025

8/10 Good

Floreale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Julien

Disliked: Cleanliness, property conditions & facilities, room comfort
Nuit pour le travail, baignoire avec robinet cassé (impossinle de régler l'eau chaude, donc douche tiède) Une seule lampe fonctionnait, le chauffages vieux comme le monde fait un bruit d'enfer. Le drap du lit était taché de trace de pas... les chambres sont mal insonorisées. Franchement je ne me plains jamais mais plus jamais dans cette hôtel et je deconseille.. Le seul point positif est la boulangerie en face qui est excellente et avec un personnel agréable
Stayed 1 night in Nov 2024

8/10 Good

francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Jean-Cyril

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Nelly

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Guillaume

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Remi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Fabien

Stayed 1 night in Jun 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service
Super acceuil et service .par contre les chambres sont un peu vieille.
Stayed 1 night in Jun 2024

8/10 Good

Alex

Liked: Room comfort
Stayed 1 night in Jun 2024

8/10 Good

Cédric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pour ma part aucun soucis au niveau de la chambre
Stayed 2 nights in May 2024

10/10 Excellent

Joël

Stayed 1 night in May 2024

4/10 Poor

CATHERINE

Disliked: Staff & service, property conditions & facilities, room comfort
Chambre vétuste non conforme au site, pas de ménage, accueil moyen
Stayed 2 nights in May 2024

8/10 Good

olimpia

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

ÉDOUARD

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Wladimir

Stayed 2 nights in Oct 2023

8/10 Good

Michael

Stayed 1 night in Sep 2023

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities, room comfort
Bien
Stayed 1 night in Aug 2023

4/10 Poor

Laurent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
la robinetterie lavabo cassée à notre arrivée et non remplacer. Le ménage non fait même à notre demande car il y a du sable au sol. Les lits non faits. On nous dit oui on va passer faire le ménage et changer les draps mais les femmes de ménage ne sont jamais passées. Par contre l'accueil de l'hôtel est très bien. En résumé, établissement à éviter.
Stayed 4 nights in Aug 2023