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Svalbard Hotell - The Vault

3.0 star property
Hotel in Longyearbyen with free breakfast and a 24-hour front desk

Choose dates to view prices

Svalbard Hotell - The Vault in Longyearbyen offers a complimentary breakfast buffet, cycling excursions, and a scenic terrace. Enjoy free self parking, in-room WiFi, and a lively bar to end your day. The staff is consistently praised for their helpfulness.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Double Room

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Single Room

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Map
Vei 507-01, Longyearbyen, 9170

What's nearby

  • University Centre in Svalbard - 7 min walk - 0.4 miles
  • Svalbard Church - 7 min walk - 0.4 miles
  • Svalbard Kirke - 7 min walk - 0.4 miles
  • Svalbard Museum - 9 min walk - 0.5 miles
  • Svalbard Global Seed Vault - 7 min drive - 3.6 miles

Getting around

  • Longyearbyen (LYR-Svalbard) - 5 min drive

Restaurants

  • ‪Cafe Huskies - ‬7 min walk
  • ‪Fruene - ‬6 min walk
  • ‪Karlsberger Pub - ‬6 min walk
  • ‪Svalbar - ‬5 min walk
  • ‪Kroa - ‬4 min walk

About this property

Svalbard Hotell - The Vault

Hotel in the city center
You can look forward to a free breakfast buffet, a terrace, and a bar at Svalbard Hotell - The Vault. Active travelers can enjoy snowmobiling, hunting, and hiking/biking at this hotel. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Smoke-free premises, a gift shop, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Svalbard Hotell - The Vault feature perks such as separate sitting areas, as well as amenities like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Separate sitting areas, electric kettles, and heating

Similar properties

Exterior
Radisson Blu Polar Hotel Spitsbergen
  • Hot Tub
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 867 reviews
Radisson Blu Polar Hotel Spitsbergen

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Ecotours
  • Hiking/biking trails
  • Hunting
  • Snowmobiling
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: NOK 100 per person (one-way)
  • Airport shuttle fee per child: NOK 40 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Svalbard Hotell Vault Hotel Longyearbyen
Svalbard Hotell Vault Hotel
Svalbard Hotell Vault Longyearbyen
Svalbard Hotell Vault
Svalbard Hotell The Vault
Svalbard Hotell | The Vault
Svalbard Hotell - The Vault Hotel
Svalbard Hotell - The Vault Longyearbyen
Svalbard Hotell - The Vault Hotel Longyearbyen

Frequently asked questions

Is Svalbard Hotell - The Vault pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Svalbard Hotell - The Vault?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Svalbard Hotell - The Vault?

Check-out is at 11 AM.

Does Svalbard Hotell - The Vault provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of NOK 100 per person applies.

Where is Svalbard Hotell - The Vault located?

Located in the heart of Longyearbyen, this hotel is within a 15-minute walk of University Centre in Svalbard, Svalbard Museum, and Svalbard Church. Svalbard Kirke is 0.7 mi (1.2 km) away.

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Reviews

Svalbard Hotell - The Vault Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 296 out of 443 reviews
Rating 8 - Good. 136 out of 443 reviews
Rating 6 - Okay. 8 out of 443 reviews
Rating 4 - Poor. 1 out of 443 reviews
Rating 2 - Terrible. 2 out of 443 reviews

Reviews

10/10 Excellent

Ming

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, abundant breakfast, and friendly service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Haifeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centre of the town close to everything. nice cozy hotel with nice facility and friendly staff
Stayed 2 nights in Sep 2025

8/10 Good

XUEBIAO

Clean Nice hotel with helpful and pleasant staff
Stayed 6 nights in Oct 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place

great location and accomodations. Staff really makes this place special. Andrew (I hope I have that name right) is a treasure at the front desk.
Stayed 2 nights in Jul 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Vault is situated in a convenient part of Longyearbyen. The room was clean and comfortable and the staff were very helpful and courteous. We would definitely stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal base & a reasonable price

Clean, comfortable, centre of town , delicious breakfast, reception staff very good, everything you need from a hotel & it also has an excellent Japanese restaurant in it - Nuga Sushi
Stayed 8 nights in Aug 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time in Svalbard Polfareren! I’ll never forget the experience. Cozy hotel, great location, yummy breakfast and staffs were friendly and accommodating. Our room was big and had the Mountain View! Shout out to Ana for providing exceptional service! Thank you for helping us all the way! Once again, what a lovely place!
Stayed 5 nights in Nov 2024

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities
A nice and quiet hotel with the essential services. Like most other hotels in town The Vault is near the center. Staff is courteous and helpful. The hotel has a No-Shoes policy.
Stayed 1 night in Jun 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I have never been to a hotel where you have to take your shoes off at the door. They do provide wool slippers in your room. The local custom dates back to when the coal miners were told to take their shoes off because they were so dirty. The staff was helpful. The breakfast was good. The room was fine. I would use this hotel again
Stayed 1 night in Jan 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helt topp.

Helt topp! Kommer tilbake.
Stayed 5 nights in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Svalbard Hotell -The Vault was a perfect no-frills base for my six day visit to Svalbard, including each day an activity organised by Svalbard Adventures, with pick up and return from The Vault. The front door is open 24/7, with a usually young member of staff on reception. Access to the room is by code, with a comfortable bed, a very odd TV (which seemed to show the same programmes very day), and an excellent shower. My room did not have a desk, which was awkward. The black out blinds were effective. There was a full buffet breakfast every day in the breakfast room - which became a Sushi and Noodle restaurant in the evening. I tried it on my first evening, the huge menu was surptising given that all food is imported into Svalbard. Most days, except when on the excellent 6 hour glacier cruise, I had lunch in the popular Gruene Cafe, brilliant sandwiches, and interesting people (from 42 countries) to talk to. Evenings, except for the Wilderness Evening with Reindeer Soup, at the Stationen Restaurant opposite the Kronenbourg Pub, good hamburgers. Both a few minutes walk from The Vault.
Stayed 6 nights in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Que esta bien ubicada
Stayed 1 night in Sep 2025

10/10 Excellent

Erik von

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Super Blick aus dem Eckzimmer.
Blick aus dem Hotelzimmer
Blick aus dem Hotelzimmern
Stayed 3 nights in Aug 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber ruhig und typisch Skandinavisch aufgeräumt.
Stayed 5 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at The Vault! The hotel is spotless, comfortable, and in an excellent location. The breakfast room was pretty small and cosy, but I had no issues finding a space, and the food was delicious! The staff were super friendly and helpful. I wouldn't hesitate to stay here again, thank you for a wonderful trip!
Stayed 4 nights in Jun 2025

10/10 Excellent

rami reddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean rooms and hotel staff are very friendly, they fulfilled all my needs
Stayed 1 night in Jul 2025

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rekommenderar detta hotell

Mycket bra hotell centralt i Longyearbyen. Med trevlig och hjälpsam personal. Rent och snyggt. Fin gemensam veranda.
Stayed 7 nights in Jul 2025

8/10 Good

Carolin

Liked: Cleanliness, amenities, property conditions & facilities
Bra, fräscht hotell med god och välsorterad frukost. Personalen var hjälpsamma och trevliga. Låg typ i centrum
Stayed 3 nights in Jun 2025

8/10 Good

Catarina

Liked: Property conditions & facilities
Bra rum och frukost och nära till allt.
Stayed 3 nights in Jun 2025

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient spot and a comfortable room. The only real issue is the total absence of anywhere in the room to put things, except for hooks. There are so many spaces for shelves, but no, no shelves, nowhere for toothbrushes, nowhere for underclothes. A tiny shelf next to the bed with about 2 square inches of space. And instead of giving you solid tables, they give you soft ottomans, so you can stack clothes but nothing that requires a level base. That said, it's a nice clean convenient place.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Time

Amazing place with clean areas. Quiet. But right in the centre of the town so easy access to everything
Stayed 5 nights in Jun 2025

8/10 Good

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff. Rooms comfortable. Breakfast buffet was acceptable. For you to know: they only promote excursions from one company since the hotel is apparently owned by the excursion company. Go to Visit Svalbard website or local office to review all available excursion opportunities.
Stayed 3 nights in Jun 2025

6/10 Okay

john Ola

Disliked: Property conditions & facilities, room comfort
Minimalt med plass på rommet
Stayed 5 nights in May 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The people were very friendly. The rooms were very comfortable and quiet. I did ask for a room clean after 3 days and only the bed was made and bathroom wiped down, no clean sheets. It would have been helpful to understand there is a way around the bridge so we didn’t have to lug 50lb bags up and down 16 steps. The breakfast was a food safety horror show. Cold eggs, bacon, sausage, a food inspector’s nightmare. If inspected, it would be shut down.
Stayed 5 nights in May 2025

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I quite like The Vault’s relaxing casual style. Interior of the room is simple but modern twist. Once you used it, feel like home. I like reception area’s free tea and coffee self service. We went out then came back hotel and bit rest at ground floor sofa, then went back shopping again (shopping area is just opposite side of road). We requested same room as our last year’s stay. They gave us that room was very appreciated. The breakfast was reasonable spreads. Centre of Longyearbyen town, very handy for shopping and sightseeing.
Stayed 2 nights in Apr 2025

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