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Svalbard Hotell - The Vault

Property class: 3

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Photo gallery for Svalbard Hotell - The Vault

A building with a sign reading "Valbard Hotel" and "The Vault". - Svalbard Hotell - The Vault (Longyearbyen)
A modern hotel room with a green sofa, a red ottoman, a round white table, and a large window offering a view of a snowy landscape. - Svalbard Hotell - The Vault (Longyearbyen)
A modern hotel room with a large bed, a view of a snowy mountain through a window, and a small seating area with a chair. - Svalbard Hotell - The Vault (Longyearbyen)
A reception area with a world map on the wall, a reception desk, and a refrigerator stocked with beverages. - Svalbard Hotell - The Vault (Longyearbyen)
A woman reading a book in a room with a bookshelf, a floor lamp, and a window with curtains. - Svalbard Hotell - The Vault (Longyearbyen)
At Svalbard Hotell - The Vault, you can look forward to a free breakfast buffet, a terrace, and a bar. Adventurous travelers may like the snowmobiling, hunting, and cycling at this hotel. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Standard Double Room

A hotel room with a large bed, a desk, a chair, and a window with a view of a snowy landscape.

Standard Double Room

9.2 out of 10
Wonderful
(34 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room

A hotel room with a bed, a red chair, a TV on the wall, and a window with a snowy mountain view.

Standard Single Room

9.6 out of 10
Exceptional
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Longyearbyen, Svalbard Hotell - The Vault is in the city center and near the airport. Local points of interest include University Centre in Svalbard, Svalbard Museum, and Svalbard Church. Take in the nearby slopes with skiing, or check out other outdoor activities such as sledding. Visit our Longyearbyen travel guide
Map
Vei 507-01, Longyearbyen, 9170

What's nearby

  • A red church with a steep roof and a bell tower.
    Svalbard Church
    15 min walk - 0.8 miles
  • University Centre in Svalbard
    9 min walk - 0.5 miles
  • Svalbard Museum
    11 min walk - 0.6 miles
  • Svalbard Global Seed Vault
    7 min drive - 3.8 miles

Getting around

  • Longyearbyen (LYR-Svalbard)
    5 min drive

Restaurants

  • Barentz Pub & Spiseri
    7 min walk
  • Cafe Huskies
    7 min walk
  • Svalbar
    5 min walk
  • Stationen
    7 min walk
  • Huset
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Ecotours
  • Hiking/biking trails
  • Hunting
  • Snowmobiling
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: NOK 100 per person (one-way)
  • Airport shuttle fee per child: NOK 40 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Is Svalbard Hotell - The Vault pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Svalbard Hotell - The Vault?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Svalbard Hotell - The Vault?

Check-out is at 11 AM.

Does Svalbard Hotell - The Vault provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of NOK 100 per person applies.

Where is Svalbard Hotell - The Vault located?

Located in the heart of Longyearbyen, this hotel is within a 15-minute walk of University Centre in Svalbard, Svalbard Museum, and Svalbard Church. Svalbard Global Seed Vault is 3.5 mi (5.6 km) away.

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Reviews

Svalbard Hotell - The Vault Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 310 out of 466 reviews
Rating 8 - Good. 143 out of 466 reviews
Rating 6 - Okay. 8 out of 466 reviews
Rating 4 - Poor. 3 out of 466 reviews
Rating 2 - Terrible. 2 out of 466 reviews

Reviews

Verified review

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and comfortable. The breakfast was excellent and provide a good variety of freshly prepared food. The only funny issue was the tv stations (in English) did not match the content. BBC presented American crime series while CNN followed live police events in various countries. If we return to Longyearbyen we will stay at the Vault.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great Japanese restaurant on site.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ming

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, abundant breakfast, and friendly service.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, very comfortable.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

rami reddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean rooms and hotel staff are very friendly, they fulfilled all my needs
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Merybelle

Liked: Cleanliness, amenities, property conditions & facilities
Good and staff are helpful
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice and clean, good breakfast, great staff.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice and clean, good breakfast, great staff.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Etienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central. Just a short walk to all amenities. Quiet and accessible. Probably has fewer facilities than the other hotels in the same hotel group but it’s not an issue. Serves as a base. Up to the guests to decide how much they wish to explore. We took the snowmobile tour and it was splendid.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We really enjoyed our stay. Comfy beds, central location, good views, and fantastic staff in the reception.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Haifeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centre of the town close to everything. nice cozy hotel with nice facility and friendly staff
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

XUEBIAO

Clean Nice hotel with helpful and pleasant staff
Stayed 6 nights in Oct 2024
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, central location, staff were kind and courteous
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff…. Lovely communal area and cozy rooms.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Ka Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, Convenient location, supermarket just opposite
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfect... clean and quiet, walkable to the main shopping and dining area, and we had a beautiful view of the mountains. Everyone was very nice.
Stayed 7 nights in Apr 2025
Verified review

8/10 Good

Margrethe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice staff

I would recommend this hotel. They have nice and service minded staff, good breakfast, location in the middle of everything. We had a great view from the corner room.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Close to activities, friendly & helpful staff, very clean. I will return to this hotel
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Time

Amazing place with clean areas. Quiet. But right in the centre of the town so easy access to everything
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Higgins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

This hotel was centrally located in Longyearbyen. Clean and comfortable. Very eco responsible. Great breakfast too
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Longyearbyen, with helpful staff. In particular very kind when we ended up stranded due to a plane delay.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The Vault is a great option in Longyearbyen. Rooms are comfortable and clean and new. Breakfast is excellent. And, like everything in Longyearbyen, the Vault is walking distance to everything.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working at The Vault were very easy to talk to. Tobias and Anna were exceptional. It is centrally located to all the food and shopping options.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Oeivind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Vault is good value for money.

Location of hotel The Vault is perfect. Breakfast is good, but very much the same every day. The staff gives good service! I have been a guest many times, and I will come back.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff. Rooms comfortable. Breakfast buffet was acceptable. For you to know: they only promote excursions from one company since the hotel is apparently owned by the excursion company. Go to Visit Svalbard website or local office to review all available excursion opportunities.
Stayed 3 nights in Jun 2025