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Westpoint Hotel

3.0 star property
Hyde Park's green oasis sits just steps away from this practical hotel offering high-speed WiFi, multilingual staff, and convenient luggage storage

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Photo gallery for Westpoint Hotel

Lobby - Westpoint Hotel (London)
Bar (on property) - Westpoint Hotel (London)
Iron/ironing board, free WiFi, bed sheets - Westpoint Hotel (London)
Lobby - Westpoint Hotel (London)
Exterior - Westpoint Hotel (London)
Westpoint Hotel combines comfort with a prime location near Hyde Park. Enjoy in-room WiFi and multilingual staff assistance for nearby attractions like Kensington Gardens and Marble Arch. The lobby offers a TV for news updates, and luggage storage handles pre-check-in logistics.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room

Iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

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Iron/ironing board, free WiFi, bed sheets

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | Iron/ironing board, free WiFi, bed sheets

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Apartment

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Studio

Studio | Iron/ironing board, free WiFi, bed sheets

Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in London City Centre, a neighborhood in London, Westpoint Hotel is near a metro station. The British Museum and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Marble Arch and Buckingham Palace. London Eye and Madame Tussauds Wax Museum are not to be missed. Visit our London travel guide
Map
168 - 172 Sussex Gardens, London, England, W2 1TP

What's nearby

  • Hyde Park
    Hyde Park
    5 min walk - 0.3 miles
  • Kensington Gardens
    Kensington Gardens
    5 min walk - 0.3 miles
  • Paddington Central
    Paddington Central
    8 min walk - 0.4 miles
  • Marble Arch
    Marble Arch
    13 min walk - 0.7 miles
  • The Grosvenor Victoria Casino London
    7 min walk - 0.4 miles

Getting around

  • London Paddington Station
    2 min walk
  • Paddington Underground Station
    2 min walk
  • Heathrow Airport (LHR)
    47 min drive

Restaurants

  • Steam Bar
    4 min walk
  • Angus Steakhouse Paddington
    2 min walk
  • The Pride of Paddington
    4 min walk
  • CÉ LA VI London
    3 min walk
  • Blank Street Coffee
    2 min walk

About this property

Westpoint Hotel

Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, Westpoint Hotel has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), luggage storage, and an elevator
  • A TV in the lobby, a 24-hour front desk, and tour/ticket assistance
  • Smoke-free premises, a vending machine, and multilingual staff
Room features
All 61 rooms include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Showers and hair dryers
  • Heating, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 10.50 for adults and GBP 10.50 for children

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10.50 for adults and GBP 10.50 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Alcohol is not served or permitted at this property

Property is also known as

Hotel Westpoint
Westpoint Hotel
Westpoint Hotel London
Westpoint London
Westpoint Hotel London, England
Westpoint Hotel Hotel
Westpoint Hotel London
Westpoint Hotel Hotel London

Frequently asked questions

Is Westpoint Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Westpoint Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Westpoint Hotel?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Where is Westpoint Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mi (2 km). Paddington Underground Station is only a 2-minute walk and Lancaster Gate Underground Station is 6 minutes.

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Reviews

Westpoint Hotel Reviews

6.8

7.2

Cleanliness

8.4

Location

7.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 121 out of 1000 reviews
Rating 8 - Good. 395 out of 1000 reviews
Rating 6 - Okay. 295 out of 1000 reviews
Rating 4 - Poor. 124 out of 1000 reviews
Rating 2 - Terrible. 65 out of 1000 reviews

Reviews

Verified

6/10 Okay

David

Room was adequate and clean. Very comfortable double bed. Small toiilet and shower. The room was quite cold and drafty. Very noisy outside. Great breakfast variety. Staff very friendly and helpful.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Grace

Liked: Cleanliness, staff & service, amenities
Great location, hotel very clean but a little dated. Would stay again.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Jasmine

Liked: Cleanliness
Disliked: Staff & service
Clean and tidy room in a good central location
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Ila Mae

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing , clean , worth the money
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities
Small but very clean room with comfortable bed. Fantastic location. Friendly and helpful reception staff.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

lin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely tiny room in the heart of Westminster. Bed very hard and lumpy. Otherwise a gem.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Martin

Disliked: Staff & service, property conditions & facilities
Very good location! Nice restaurants and bars in the area. Room ok but the shower is terrible. Cold or super warm.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Vu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I enjoyed the hotels area which was very walkable to the tube and dining options. However, we got assigned to the room that was so hot and a bit suffocating tbh. I understand the Air con condition here in the uk but at least we should have some opened air windows which didnt work.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Julyet

Liked: Staff & service
Disliked: Amenities
Checking in was confusing as I'd done an online check in the day before but when we got there I had to go through normal check-in Room had everything we needed but bathroom very tiny and for people who are carrying a bit of weight may struggle to manoeuvre around it. Bed was super comfy, so 10 out of 10 for that. Staff very friendly. In the morning then lift was out of service which wasn't great as we were on the 3rd floor and had to walk down several flights of stairs. Anyone with mobility problems would have struggled with this. We liked where the hotel was situated pretty building and lovely reception area. The TV in our twin room was opposite one of the beds so not ideal place for the other person trying to watch from the other bed. Great for a night away but for the price of the tiny twin room it seemed a lot of money so although we loved the area not sure we would stay there again.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Ivy

Disliked: Amenities
Great location close to major hub for underground. Noisey busy street but not a big deal if you don’t have to sleep with window open which we did due to the heat. One fan was supplied. Rooms were small. No flat surface to lay anything on. Kitchenette was a floating shelf 6” wide with an electric kettle and mugs. Bathroom was horrible. Stand up shower was small and 2x2 feet of floor space to function. But worst part was sink had 2 facets one for hot one for cold that were push activated. U had to hold down each to use before it ran out with just enough pressure to not make to too forceful as to splash outside the tiny sink. Cold started warm turned hot then cold. No surface in bathroom to lay items and barley room to turn around. A lot can be overlooked but this facet situation is ridiculous. Not even to be able to turn it on to brush your teeth is unreal. Holding facet with one hand and trying to wince with the other or washing one hand then the other Loved the location and hotel was fine but amenities were lacking. Definitely needs upgrading
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Niccolò

Liked: Cleanliness, staff & service, amenities
Good value for the money! The location is truly fantastic: less than a 10-minute walk from Paddington Station (Tube, Elizabeth line, buses), making it super convenient to get anywhere. Despite being so central, the hotel's street is residential and very quiet, which is a big plus. The staff were exceptional, super kind and helpful. We'd requested an accessible room for my parents, who have mobility impairments. A maintenance worker proactively noticed our assigned room wasn't suitable and alerted reception. Staff immediately gave us another appropriate room, apologizing for the mistake. We truly appreciated their proactiveness! They also have a free luggage room, which was very handy, even if it's not supervised. As for the structure, it's a bit dated: corridors are narrow, the wooden floors under the carpet creaked quite a bit, rooms use manual keys (returned to reception when leaving), and the sinks were visibly old. However, the room was perfectly clean, and so were all other hotel areas we saw. One thing we noticed was the room was inexplicably very warm, even with the window open, it stayed significantly warmer than the mild outside temperature. There was no air conditioning, just a fan that helped very little. From the window, we heard a constant, audible noise, probably from the air circulation pipes. It was noticeable, but being constant, it eventually became a kind of white noise that didn't disturb our sleep at all. Ultimately, we were satisfied.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MariaSoledad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great home base of operations for our trip that had multiple legs of our journey - plane, train, automobile, plane.
Stayed 8 nights in Oct 2025
Verified

8/10 Good

HOI KIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of hotel is close to Paddington station, which is very convenient to travel around in London via public transportation.
Stayed 10 nights in Aug 2025
Verified

6/10 Okay

Philip

Liked: Cleanliness, staff & service
The room was clean. The bed seemed small for a double. The bathroom was also small.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

ENHSIN

Liked: Cleanliness, staff & service
Disliked: Amenities
Room is clean but very very small. Wifi doesn't work.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Sergey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very small bathroom and shower
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are cozy and fine for one night. There was a problem with my key getting stuck. However Lucy at the front desk went out of her way to resolve the situation.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jeewanjot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great find! Very happy with everything except the wifi. No setv
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

Gerry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wifi didn't work at all. Rooms were hot and fan didn't help. Needed to open window due to heat and constant noise from traffic affected our sleep. Construction in hallways was on-going except on weekend. Old locks on room doors did not provide security, sign inside room warned us to lock valuables inside suitcase as hotel would not be responsible for theft. Staff were kind and helpful. Bathroom shower was tiny, pillows were small and lumpy.
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Misleading description of room

We were very disappointed on arrival at the hotel to find that we had been misled by Hotels.com. The description of the room clearly stated that there was a kitchenette in the room and we found that the only facility was a kettle. When I enquired at reception I was told that none of the hotel rooms had a kitchenette. This involved my wife and I in considerable extra expense during our stay as we had specifically chosen this hotel because of the facility for self catering. The response from the hotel management was to reiterate that none of the hotel rooms had kitchenettes. We feel badly let down by Hotels.com in this matter and will be reluctant to accept any future descriptions without first contacting the hotel for confirmation. Added to this the bed was extremely uncomfortable and not up to the standard we would have expected.
Stayed 4 nights in Jun 2025
Verified

2/10 Terrible

Bethanee

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel did not match the images or services advertised online. The room was claustrophobic for someone with no previous experience feeling claustrophobic - barely room to open a suitcase, the shower was less than 1 metre square, and the bathroom had less then 50cm of changing room unless you wanted to straddle the toilet to do so. The supposedly free wifi might work…but my webpages are still trying to load. Cleaning staff do not understand the meaning of “do not disturb” signs which was a huge invasion of privacy (especially considering I had to change in the room because of the aforementioned limited space in the bathroom), and took a fan out of my room (during a warm week) that was quite obviously in use. When I asked reception staff about this and if I could have one to take back to my room, I was made to feel that this was a huge inconvenience to them. I would not recommend this travel to anyone wanting a good nights sleep, rest after travelling from the other side of the world, or just a nice stay in general. If I could give this hotel no stars, I would. I checked out 5 days early and booked a different hotel because I was so uncomfortable and staff refused to refund remaining nights even after I explained my complaints and was visibly upset.
Stayed 9 nights in Sep 2025
Verified

8/10 Good

YUKINA

Liked: Cleanliness, amenities, property conditions & facilities
英語が話せなかったのですが、嫌な顔一つせずに対応してくださいました。クリスマスイブの日にはベッドにチョコレートが置いてあり、幸せな気持ちになりました。初めての1人海外で不安な点が多かったのですが、こちらの言語に合わせて挨拶をしてくださった方もいて、とても嬉しかったです。シャワーの水圧が弱いのと鍵が開け閉めしづらいが気になりましたが、それ以外はアクセスも良く素敵でした。また泊まりたいです。
Stayed 9 nights in Dec 2025
Verified

8/10 Good

Paula Blanco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor sin duda es la ubicación, al lado de la estación de Paddington que facilita mucho moverse y una rápida llegada al aeropuerto. También el personal es muy amable y se puede dejar las maletas en una consigna antes y después de la estancia. También son muy amables de dejar café y té para prepararte en la habitación, los cuales reponen todos los días al limpiar la habitación. Lo único que eché en falta fue un cerrojo en la habitación y que la televisión era demasiado antigua.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Donizete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, porém bem pequeno. Funcionários gentis e dispostos a ajudar. Localização excelente
Stayed 3 nights in Dec 2025