See all properties

Umi Hotel

3.0 star property
Hotel with a coffee shop, a short walk to Kensington Gardens

Choose dates to view prices

Photo gallery for Umi Hotel

Reception
Lobby sitting area
In-room safe, iron/ironing board, WiFi
Bar (on property)
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Restaurant

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, iron/ironing board, WiFi

Standard Twin Room

  • Sleeps 2

View all photos for Standard Single Room

Standard Single Room | In-room safe, iron/ironing board, WiFi

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

In-room safe, iron/ironing board, WiFi

Standard Double Room

  • Sleeps 2

Similar properties

Exterior

Holiday Inn Express London - Park Royal by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 1,003 reviews
Holiday Inn Express London - Park Royal by IHG

About the neighborhood

Map
16 Leinster Square, London, England, W2 4PR

What's nearby

  • Kensington Gardens - 6 min walk - 0.4 miles
  • Kensington High Street - 18 min walk - 1.0 mile
  • Hyde Park - 20 min walk - 1.1 miles
  • Royal Albert Hall - 5 min drive - 1.6 miles
  • Oxford Street - 7 min drive - 2.3 miles

Getting around

  • Bayswater Underground Station - 6 min walk
  • London Paddington Station - 18 min walk
  • London City Airport (LCY) - 60 min drive

Restaurants

  • ‪Sunday in Brooklyn - ‬4 min walk
  • ‪Alounak - ‬4 min walk
  • ‪Beam - ‬4 min walk
  • ‪Hafez - ‬2 min walk
  • ‪Phoenix - ‬3 min walk

About this property

Umi Hotel

Hotel near Kensington High Street
Kensington Palace and Kensington Gardens are located near Umi Hotel, which provides a coffee shop/cafe, a garden, and a bar. In-room WiFi (surcharge) and a restaurant are available to all guests.
Other perks at this hotel include:
  • Full breakfast (surcharge), bike rentals, and an electric car charging station
  • A vegetable garden, coffee/tea in the lobby, and a banquet hall
  • A front-desk safe and a water dispenser
Room features
All 116 rooms have comforts such as laptop-compatible safes, in addition to thoughtful touches like WiFi and room service.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Daily housekeeping and phones

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 1 for 20 minutes); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 1 for 20 minutes); wired internet (surcharge)

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site

Food and drink

  • Daily full breakfast available for a fee: GBP 8.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • TV

Food and drink

  • Room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-out

Check-out before 11 AM

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 8.95 per person
  • Fee for in-room wireless internet: GBP 1 (for 20 minutes, rates may vary)
  • Fee for in-room wired internet: GBP 1 (for 20 minutes, rates may vary)
  • Fee for wireless internet in public areas: GBP 1 (for 20 minutes, rates may vary)
  • Fee for wired internet in public areas: GBP 1 (for 20 minutes, rates may vary)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property uses a grey water recycling system

Property is also known as

Hotel Umi
Umi Hotel
Umi Hotel London
Umi London
Umi Hotel Hotel
Umi Hotel London
Umi Hotel Hotel London

Frequently asked questions

How much is parking at Umi Hotel?

This property doesn't offer parking.

What time is check-in at Umi Hotel?

Check-in end time: anytime.

What time is check-out at Umi Hotel?

Check-out is at 11 AM.

Where is Umi Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Queensway and Kensington Gardens. Kensington High Street and Hyde Park are also within 1 mi (2 km). Bayswater Underground Station is 6 minutes by foot and Queensway Underground Station is 9 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Umi Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 12 out of 84 reviews
Rating 8 - Good. 31 out of 84 reviews
Rating 6 - Okay. 22 out of 84 reviews
Rating 4 - Poor. 12 out of 84 reviews
Rating 2 - Terrible. 7 out of 84 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

4/10 Poor

juliette, lille

Disliked: Staff & service, property conditions & facilities, room comfort

Pas terrible pour le prix

Hôtel bien situé. Proche métro et quartier animé à proximité. L'hôtel en lui-même est dans une rue calme. L'hôtel tout entier aurait grand besoin d'être rafraîchit. Les canapés dans le hall d'accueil sont plus qu'usés. Dans la chambre, la salle de bain comprenait une douche et un toilette. Même si le carrelage de la douche était abîmé, tout était propre. Chasse d'eau défectueuse. Le lavabo était dans la chambre. Pas forcément très pratique. Pour les lits, les matelas auraient grand besoin d'être changés. Malgrès cela, nous avons bien dormi. Le petit déjeuner n'était pas inclus. A plus de 8 livres, nous avons bu un thé grâce à la bouilloire dans la chambre et déjeuner dehors. En résumé, pour une ou deux nuits, çà passe mais je n'y séjournerais pas plus longtemps.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Jean, Cumbria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

The hotel was central

The rooms were in poor condition. the staff were good and helpful. OK for one night stay in London.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Good location and service but rooms fair.

The location was good near tube and local pubs. Room very small and beds not comfortable. Staff worked hard. A little underwhelmed.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Christina, Sydney Australia

Liked: Staff & service

great location, close to sights transport

ideal location staff fantastic excellent barista. bathroom really needs a reno.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities

Stille gade, god lokation

Mindede mere om et hostel end et hotel. Trænger til en istandsættelse.
This review was submitted before 2018 and has not been verified.

6/10 Okay

craig, peterborough

Liked: Staff & service, room comfort

Good value

Shame the hotel doesn't spend a little money on the bathroom we had room 302 yes it's dated but very clean and good bedding and nice towels we didn't use the night gowns take the cost of these out and buy a pot of good bathroom paint and I'll be back For the money I would still recommend the umi
This review was submitted before 2018 and has not been verified.

6/10 Okay

craig, peterborough

Liked: Staff & service, room comfort

Good value

Shame the hotel doesn't spend a little money on the bathroom we had room 302 yes it's dated but very clean and good bedding and nice towels we didn't use the night gowns take the cost of these out and buy a pot of good bathroom paint and I'll be back For the money I would still recommend the umi
This review was submitted before 2018 and has not been verified.

4/10 Poor

sc, usa

Disliked: Cleanliness, property conditions & facilities, room comfort

Very old building

The first room was dirty, the door lock was broken, the bathroom didn't flush properly and filled with mold. The window didn't close and worst of all I had to pay for WiFi. The night manager Antony was rude and sarcastic when I mentioned the room conditions.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

yamil, elneser

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service

i arrived at the hotel and they said my reservation was cancelled never knew why. I had to walk with my bags all around London to find another hotel to stay in
This review was submitted before 2018 and has not been verified.

6/10 Okay

Rod, UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

First time for everything

I've stayed at this hotel probably 8-10 times and this is the first time I have had cause to rate it anything other than first class. I arrived to find my reservation had not been processed but the staff dealt this a minor IT glitch well and I was checked in. Room to the normal standard but at 05:30 I was awoken by the most horrendous disturbance in the street as the "milk lorry" seemed to deliver enough milk to last the hotel a year. Men laughing and shouting and obviously having no respect for guests. I would have hoped the night staff would have said something. Oh... and no electric in the room (hotel) when I arrived back after my evening. That said it is easy t forgive, this remains excellent value for money with a great, friendly staff and is in an excellent location. Shame about the milk lorry !!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place with a great price.

Really nice. Room was tiny but it's London, so to be expected. Pretty central location. Bed was probably the most comfortable of any hotel I've ever stayed at in London. Secret gem in the midst of not very good hotels in London.
This review was submitted before 2018 and has not been verified.

8/10 Good

Rod, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT VALUE AND LOCATION

Booked one night and then had to arrive the day before so extended my stay with another booking. I rang the hotel to ensure I had the same room and they assured me it was not a problem - and it wasn't. Friendly welcome and you actually feel they want you to enjoy your stay - very helpful throughout my stay. Room was clean and well equipped. Like these "old" buildings there are some creaks and odd corners but that is part of the character.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Claire, Sussex

Liked: Staff & service
Disliked: Property conditions & facilities

Quiet hotel

Situated on a square, it avoids the bustle of London life, giving a more peaceful sleep. The headboard fell off the wall when I lent on it so it could be more kempt but for the price of London Hotels, I got what I expected. Great breakfast in the morning. Staff really helpful
This review was submitted before 2018 and has not been verified.

8/10 Good

Matt & Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a lovely area

This is a great hotel in a lovely quiet area of Nottinghill. It's only a short walk to the tube station and Porterbello Road. The staff were very polite and friendly and made us feel welcome. The room was nice and spacious, and very clean. The bathroom was a bit pokey but to be expected for what we paid.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Tim, Perth

Disliked: Cleanliness, property conditions & facilities, room comfort

Needs renovating badly

My room was ok except for the floor not being flat, therefore the bed was not level so it was uncomfortable sleeping, the curtains don't cover the whole window anything on the flat was on an angle due to the floor not being level. No free wifi at all
This review was submitted before 2018 and has not been verified.

8/10 Good

Rod, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shhhh. Don't tell everyone

4th visit and 4th time happy and content. One of London's best kept secrets. Good value, clean rooms. Not luxury but very comfortable and clean. Staff are great, friendly and helpful. Location is close to bars, pubs and near enough to Notting Hill and other localities. Parking is easy too. What more do you want?
This review was submitted before 2018 and has not been verified.

8/10 Good

Rod, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still good !

Second visit and it almost lived up to the first visit - to be fair I did have a single room rather than the double the previous visit. Room fine, check in excellent and staff as friendly as ever.
This review was submitted before 2018 and has not been verified.

8/10 Good

Rod, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

shhhhhhhhhhhhhh Don;t tell anyone!!

I should not say this BUT.. I was expecting a lot less - the booking was made in a hurry and I was not expecting much. I actually found a great hotel - friendly and professional welcome, a room that far exceeding expectations - even down to the dressing gowns. The staff actually seemed interested in my comfort !! Enjoy
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Bra hotell med bra läge

Helt ok hotell med bra läge i Bayswater/Notting Hill. Lite slitet i ytskikten men bra städning.
This review was submitted before 2018 and has not been verified.

8/10 Good

Mike, Göteborg, Sverige

Liked: Cleanliness, staff & service, room comfort

Nice 3-star hotel

Nice little hotel on a quiet back-street right on the border between Bayswater and Notting Hill. Not fancy or luxurious, but a clean and friendly tourist hotel. The room is small (so are almost all single rooms in London) but it had a good bed and en-suite facilities (clean and functioning). The staff was very helpful and service minded, so top-score there. Walking distance to the Underground and several restaurants in the area, nothing fancy though. As long as you set your expectations right, this is a good hotel well deserving of their 3 stars, and for the price it is highly recommended. I would stay there again when traveling to London. Seems a step better than many of the similar hotels nearby.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Sthan, Vlaardingen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Mwah

Hotelpersoneel heel aardig en netjes. Alleen slaapkamer en badkamer waarvan vooral de badkamer was niet om over naar huis te schrijven.
This review was submitted before 2018 and has not been verified.

8/10 Good

Tom, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for the price

I stay in this type of hotel fairly often - it consists of small rooms in what used to be one of london's grand town houses. It provides the basics, clean building, TV, comfortable bed and a small bathroom. Location was good and the staff friendly. At this price range you can get some really bad hotels, but the UMI kind of stands out - you can tell they have a similar budget to many similar hotels but use it more wisely. You can't expect the moon on a stick at these kind of prices, but what they do, they do it well. Check out some of my other reviews for similar hotels that don't get it right!
This review was submitted before 2018 and has not been verified.

4/10 Poor

Miwa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

まあまあ広さはあったけれど

広さは価格の割にまあまあだったけれど、スタッフの対応はいまいちだった。ホテル内の公衆電話を使ったとき、お金を入れたけれど戻ってこないことがあって尋ねたら、「I dont know｣の一言で終わりにされた。 場所も思ったより駅より近くなかった。隣のパディントンにも泊まったがそちらのほうがよかった。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Yuko, 東京、日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても良かった

ロケーションがとても良かった。 Queensway駅、Bayswater駅、Notting Hill、Paddington、Kensington Gardensにすぐの距離で、お店も近隣にいくつもあり全く不便さを感じなかった。 ホテルの部屋も清潔で、シングルルームでは充分満足のいく大きさで寛げた。 部屋の目の前がPrivate Gardenだったので、緑の木々が心地よくとても癒された。 ただ、床が傾いていて軋むので、上階の部屋と隣の部屋の歩く音が気になった。 それと廊下を通る人の声がとても響き、深夜に戻ってくる酔った客の大声で目が覚めた。 次回Londonを訪れる際も、Umi Hotelを利用したいと思っている。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jennifer, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Everything was great, but matress needs an upgrade

Everything about this hotel was great, however, the matress had no padding on it at all, meaning I could feel the springs under me when laying on the bed. It was warm enough that I was able to sleep on top of the duvet cover, making it more comfortable.