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Thistle London Heathrow Terminal 5

3.5 star property
Travelers find comfort and charm near Thorpe Park, with delicious meals and business solutions just minutes from London Heathrow Terminal 5

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Photo gallery for Thistle London Heathrow Terminal 5

Daily buffet breakfast (GBP 16.50 per person) - Thistle London Heathrow Terminal 5 (West Drayton)
Reception - Thistle London Heathrow Terminal 5 (West Drayton)
Terrace/patio - Thistle London Heathrow Terminal 5 (West Drayton)
Breakfast, lunch, dinner served; British cuisine - Thistle London Heathrow Terminal 5 (West Drayton)
Executive Double Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Thistle London Heathrow Terminal 5 (West Drayton)
Located close to Windsor Castle, Thistle London Heathrow Terminal 5 welcomes guests with British cuisine at the Aviator Sports Restaurant and a relaxing café. The hotel provides free in-room WiFi and helpful concierge services throughout each stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

8.4 out of 10
Very good
(111 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

A hotel room with a large bed, a nightstand, a wall-mounted lamp, a framed picture, and a window with curtains.

Standard Double Room

8.2 out of 10
Very good
(410 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

7.4 out of 10
Good
(24 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

8.0 out of 10
Very good
(11 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

7.6 out of 10
Good
(42 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Executive Double Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 4

About the neighborhood

Near a metro station, Thistle London Heathrow Terminal 5 is in Heathrow Villages, a neighborhood in West Drayton with good airport proximity. Windsor Castle and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Pinewood Studios and Thorpe Park. Check out an event or a game at Twickenham Stadium, and consider making time for Royal Botanic Gardens, Kew, a top attraction not to be missed. Visit our West Drayton travel guide
Map
Bath Road, Longford, West Drayton, England, UB7 0EQ

What's nearby

  • Thames River
    Thames River
    8 min drive - 5.3 miles
  • Thames Path
    Thames Path
    8 min drive - 5.3 miles
  • Thorney Park
    5 min drive - 2.9 miles
  • Airport Bowl
    9 min drive - 2.7 miles
  • Royal Holloway, University of London
    12 min drive - 7.4 miles

Getting around

  • Station A Station
    6 min drive
  • West Drayton Station
    7 min drive
  • Heathrow Airport (LHR)
    12 min drive

Restaurants

  • Gordon Ramsay Plane Food
    6 min drive
  • Pret A Manger
    7 min drive
  • Wagamama
    7 min drive
  • Starbucks
    7 min drive
  • Giraffe
    7 min drive

About this property

Thistle London Heathrow Terminal 5

Hotel near Windsor Castle
Located close to Pinewood Studios and Thorpe Park, Thistle London Heathrow Terminal 5 provides a terrace, a coffee shop/cafe, and a bar. The on-site British cuisine restaurant, Aviator Sports Restaurant, offers breakfast, lunch, dinner, and kids' meals. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and coworking spaces
  • 11 meeting rooms, smoke-free premises, and a 24-hour front desk
  • Coffee/tea in the lobby, a gift shop, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 266 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 38-inch flat-screen TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in ECOsmart, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 18 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (5,490 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Uncovered self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Frequently asked questions

Is Thistle London Heathrow Terminal 5 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 18 per night. Limited spots are available.

What time is check-in at Thistle London Heathrow Terminal 5?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Thistle London Heathrow Terminal 5?

Check-out is at 11:00 AM.

Where is Thistle London Heathrow Terminal 5 located?

Located in Heathrow Villages, this hotel is within 9 mi (15 km) of Windsor Castle, Twickenham Stadium, and Pinewood Studios. Thorpe Park and Royal Botanic Gardens, Kew are also within 9 mi (15 km). Station A Station is 23 minutes by foot and Station B Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Thistle London Heathrow Terminal 5 Reviews

8.2

Very Good

8.4

Cleanliness

7.6

Amenities

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 1364 out of 3345 reviews
Rating 8 - Good. 1121 out of 3345 reviews
Rating 6 - Okay. 533 out of 3345 reviews
Rating 4 - Poor. 178 out of 3345 reviews
Rating 2 - Terrible. 149 out of 3345 reviews

Reviews

Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location close to airport, wonderful staff, room was small but clean and well equipped. I would definitely stay here again!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a rough exterior but don't let that fool you, inside is great. Rooms were very clean, staff was very friendly and helpful, restaurant was great.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities
Great hotel clean, friendly and comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, perfect for our early morning flight from terminal 5
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

RODERICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to stay when travelling in and out of Heathrow. Room has all I need. Staff, excellent. Clean, comfortable and good value.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for T5, very helpful staff and safe parking (extra charge). Room was comfortable and clean will definitely stay again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Great bar, very convenient.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & welcoming, with friendly & efficient staff, the hotel is ideally situated for Terminal 5. The pod was new to us, but was easy to use & again, it was an efficient service.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Hilary

Liked: Cleanliness
Easy access to the airport. Great restaurant. Easy check in. Rooms are tired looking.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Large bed , very comfortable . Quick, easy check in..
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Spotless room and lovely staff. Room very comfortable and the restaurant offered fresh food at good price.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean room, good location.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tania

Liked: Cleanliness, staff & service
Excellent location for our night stay and access to terminal 5 at Heathrow. The pod was expensive but convenient for a 6am departure. Staff very friendly and helpful also.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Linzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful. Room was clean and good size for over night . Iseal location for local bus to terminal.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Allegra

Liked: Cleanliness, amenities, property conditions & facilities
Clan room.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Basic as hell rooms but clean! Pod makes this hote
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Beverly

Liked: Staff & service
The hotel is outdated but location is great if you need easy access to Heathrow Airport. A local bus stops right outside the hotel. The food in hotel dining room is fine since there are not many choices nearby within walking distance.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

janet

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful , room basic but clean . Restaurant and bar very good and price's very good . Also having use of the pod from hotel to airport terminal very convenient. Would use hotel again .
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Shauna

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The lobby area was clean and self check in was easy to navigate, however our room had black mold in the bathroom and the pillows/mattress were extremely uncomfortable. It’s too bad the rooms didn’t compare to the nice lobby.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Valeria

Liked: Cleanliness
Nice helpful staff. Convenient taxi rubber
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very basic hotel, no room service during my stay and no bottle opener in room. Staff were pleasant and OK for overnight stay near airport but nothing special.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to T5 with the pods easy to use. Friendly staff at check in.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Access to Heathrow airport and trains to london. Friendly stadf, very clean and well kept rooms.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tisha

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful room very clean breakfast great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
It was perfect so easy to get to and very friendly staff
Stayed 1 night in Dec 2025