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Thistle London Heathrow Terminal 5

3.5 star property
Travelers find comfort and charm near Thorpe Park, with delicious meals and business solutions just minutes from London Heathrow Terminal 5

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Photo gallery for Thistle London Heathrow Terminal 5

A buffet setup with various food items and condiments. - Thistle London Heathrow Terminal 5 (West Drayton)
A hotel room with a large bed, a desk with a chair, a television, and a window with curtains. - Thistle London Heathrow Terminal 5 (West Drayton)
A reception area with a check-in counter, a red telephone booth, and a patterned floor. - Thistle London Heathrow Terminal 5 (West Drayton)
A rooftop terrace with outdoor seating, a view of an airport, and parked cars in the background. - Thistle London Heathrow Terminal 5 (West Drayton)
A bar area with a counter, shelves of bottles, and a coffee machine. - Thistle London Heathrow Terminal 5 (West Drayton)
Located close to Windsor Castle, Thistle London Heathrow Terminal 5 welcomes guests with British cuisine at the Aviator Sports Restaurant and a relaxing café. The hotel provides free in-room WiFi and helpful concierge services throughout each stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Room

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, and a chair.

Standard Twin Room

8.4 out of 10
Very good
(130 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Standard Double Room

8.2 out of 10
Very good
(475 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a large bed, a desk with a lamp, and a mirror.

Family Room

7.2 out of 10
Good
(28 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Twin Room

8.0 out of 10
Very good
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a coffee machine, and a TV.

Deluxe Double Room, 1 King Bed

7.6 out of 10
Good
(57 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Double Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Executive Double Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double Room

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Near a metro station, Thistle London Heathrow Terminal 5 is in Heathrow Villages, a neighborhood in West Drayton with good airport proximity. Windsor Castle and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Pinewood Studios and Thorpe Park. Check out an event or a game at Twickenham Stadium, and consider making time for Royal Botanic Gardens, Kew, a top attraction not to be missed. Visit our West Drayton travel guide
Map
Bath Road, Longford, West Drayton, England, UB7 0EQ

What's nearby

  • A historic castle with towers and a river in the foreground.
    River Thames
    8 min drive - 5.3 miles
  • The Houses of Parliament, Big Ben, and the River Thames in London.
    Thames Path
    8 min drive - 5.3 miles
  • Thorney Park
    5 min drive - 2.9 miles
  • Staines Reservoirs
    5 min drive - 2.3 miles
  • Airport Bowl
    9 min drive - 2.7 miles

Getting around

  • Station A Station
    6 min drive
  • West Drayton Station
    7 min drive
  • Heathrow Airport (LHR)
    12 min drive

Restaurants

  • Gordon Ramsay Plane Food
    6 min drive
  • Wagamama
    7 min drive
  • Pret A Manger
    7 min drive
  • Giraffe
    7 min drive
  • Itsu
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 18 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 17.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (5,490 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 1968
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.50 per person
  • Uncovered self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Thistle London Heathrow Terminal 5 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 18 per night. Limited spots are available.

What time is check-in at Thistle London Heathrow Terminal 5?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Thistle London Heathrow Terminal 5?

Check-out is at 11:00 AM.

Where is Thistle London Heathrow Terminal 5 located?

Located in Heathrow Villages, this hotel is within 9 mi (15 km) of Windsor Castle, Twickenham Stadium, and Pinewood Studios. Thorpe Park and Royal Botanic Gardens, Kew are also within 9 mi (15 km). Station A Station is 23 minutes by foot and Station B Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Thistle London Heathrow Terminal 5 Reviews

8.2

Very Good

8.4

Cleanliness

7.8

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 1521 out of 3615 reviews
Rating 8 - Good. 1183 out of 3615 reviews
Rating 6 - Okay. 574 out of 3615 reviews
Rating 4 - Poor. 178 out of 3615 reviews
Rating 2 - Terrible. 159 out of 3615 reviews

Reviews

Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very helpful staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, easy check in, decent shower and air conditioning.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Wallace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Heathrow and fair price nice and clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and very clean with English Charm. We stay here often. Its very convenient to Terminal 5
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Karan

Basic hotel. Aviator restaurant has impressive views
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Easy to get to airport. Good breakfast.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed one night - staff friendly and helpful, room clean and comfortable
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the out door terrace was fabulous. Staff all very helpful. Menu is great buffet breakfast is a must try! All good quality products .
Stayed 1 night in Jul 2026
Verified review

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Good location great for airport
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to stay for an early morning flight. Rooms were clean and staff were helpful and friendly. Very expensive to buy any snacks and drinks so will bring my own next time,
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Elin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a really good place to stay for the price and incredibly close to terminal 5. It’s not ‘pretty’ but functional with friendly, helpful staff, clean rooms and a good breakfast. My only negative was the shower - hard to control temperature and pretty weak.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Gouvidé Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello Friends. This is a good hotel with a reasonable price. The hotel is very located close to the airport terminal 5 with a good staffs and premise. Come and enjoy your stay.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay when using Terminal 5 at Heathrow. Comfortable rooms, a good bar and restaurant and good staff. If you book a park and stay option, there is also direct access to the POD transfer to take you to Terminal 5.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Oress

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Pod was convenient to get to Terminal Five.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Said

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful especially Arbis.Pod very convenient and fast to terminal.Nice hotel near Heathrow
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A repeat stay here for us. Room was lovely and clean and we certainly appreciated the aircondtioning! Had breakfast and dinner in the restaurant and both were tasty and very reasonably priced. Lovely terrace to sit outside with a drink and watch the planes. The service service shop in the foyer is very useful for snacks and drinks. Parking is easy and the driverless pods into the terminal make transfers extremely easy. Staff were friendly and very helpful. We hope to stay here again!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Victoria

Liked: Staff & service, amenities
Beds were to hard, food was great
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Devarajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk help was very good. The restaurant was convenient and reasonably priced. The pod to terminal 5 is awesome. Kind people. Conveniently located. If you are outside the property, it is impossible to contact the front desk as they don’t pick up phone calls.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Mustafa Tarik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have balcony in our room. Breakfast was nice.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

RANIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this hotel on my way to the US several times. It’s very convenient from Terminal 5 to take the pods from and back to the airport. Since last time we came through the check in area and process was very updated and much nicer. The reason for the 4 stars was that the bed/mattress was extremely hard- I got up with all my bones hurting!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent size room & the air con was so cold that I had to turn it off for a bit .. Would defo stay there again as bus stop right outside (423) & £1.75 & takes 7 mins or less to get to T5 ..
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, helpful and friendly. Lovely food, very generous and actually hot and the staff were lovely!
Stayed 1 night in May 2026
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Jaspreet

Liked: Staff & service
Disliked: Property conditions & facilities
Very run down rooms, limescale in bathroom and just generally felt old - the staff however were really helpful and great which made it a better stay. Despite being run down, the rooms itself were clean which was a plus.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and good value. Rooms are a bit dated but clean.
Stayed 1 night in May 2026