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The Westin London City

5.0 star property
Luxury hotel with a full-service spa connected to the convention center in London

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Photo gallery for The Westin London City

Dinner served, local cuisine
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Property amenity
Property amenity
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 3 Bedrooms (The Grosvenor Residence, View)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 3 Bedrooms (The Grosvenor Residence, View)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 164 sq m
  • River view
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 3 Bedrooms (The Cadogan Residence, View)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 3 Bedrooms (The Cadogan Residence, View)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 164 sq m
  • River view
  • Sleeps 6
  • 3 Double Beds

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Executive Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 95 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Classic Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (View)

Suite, 1 Bedroom, Non Smoking (View) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 Bedroom, Non Smoking (View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds

Luxury Room, 2 Double Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
60 Upper Thames Street, London, England

What's nearby

  • Tower of London - 16 min walk - 0.9 miles
  • Tower Bridge - 4 min drive - 1.3 miles
  • Trafalgar Square - 5 min drive - 1.6 miles
  • London Eye - 5 min drive - 1.7 miles
  • Big Ben - 6 min drive - 1.9 miles

Getting around

  • Mansion House Underground Station - 4 min walk
  • London Cannon Street Station - 5 min walk
  • London City Airport (LCY) - 33 min drive

Restaurants

  • ‪Rosslyn Coffee - ‬5 min walk
  • ‪Shake Shack Mansion House - ‬5 min walk
  • ‪Pret a Manger - ‬4 min walk
  • ‪The Sugar Loaf - ‬4 min walk
  • ‪Homeslice City - ‬4 min walk

About this property

The Westin London City

Luxury eco-certified hotel near Tower of London
Located close to Tower Bridge and London Eye, The Westin London City provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. Treat yourself to aromatherapy, a body treatment, or a massage at Children Swimming Times Apply, the onsite spa. The on-site local cuisine restaurant, Hithe + Seek, offers dinner, light fare, and happy hour. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • An indoor pool
  • English breakfast (surcharge), smoke-free premises, and multilingual staff
  • Wedding services, a living plant wall, and a TV in the lobby
  • Tour/ticket assistance, an elevator, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff
Room features
All 226 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries, showers, and hair dryers
  • 55-inch Smart TVs with streaming services and digital channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Georgian, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 32 per day)
  • Onsite parking available only on request

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hithe + Seek
  • Mosaic

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • 7 meeting rooms
  • Computer station

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 30 per person
  • Nearby parking fee: GBP 32 per day (984 ft away)
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

The Westin London City Hotel
The Westin London City London
The Westin London City Hotel London

Frequently asked questions

Does The Westin London City have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is The Westin London City pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of GBP 50 per pet, per night. Service animals are exempt from fees.

What time is check-in at The Westin London City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Westin London City?

Check-out is at 11:00 AM.

Where is The Westin London City located?

Located in London City Centre, this luxury hotel is within 1 mi (2 km) of Tower of London and Tower Bridge. London Eye and Trafalgar Square are also within 2 mi (3 km). Mansion House Underground Station is only a 4-minute walk and Cannon Street Underground Station is 5 minutes.

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The Westin London City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 216 out of 281 reviews
Rating 8 - Good. 37 out of 281 reviews
Rating 6 - Okay. 17 out of 281 reviews
Rating 4 - Poor. 3 out of 281 reviews
Rating 2 - Terrible. 8 out of 281 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was amazing. The staff is incredible and everyone was incredibly kind to my kids. Close to many of the sites of London and definitely walkable. My family would absolutely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Perry

Liked: Cleanliness, amenities, property conditions & facilities
Great property and very attentive staff.
Stayed 3 nights in Nov 2024

8/10 Good

Ji Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Great service from the staffs. Rooms are clean. Restaurant options and attractions are very limited as the property is near financial district.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing excellent beautiful!

Amazing staff, excellent service and beautiful hotel in a perfect location. The food was top-tier too!
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, best beds and shower. Pool and gym were really great. Excellent place to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and comfortable. Great breakfast.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, hotel was very comfy. Pool temperature was a bit cold for London and Jacuzzi was barely 70 degrees but it was still nice to decompress after a long days walk. Great walking distance to many attractions and restaurants.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Great hotel great breakfast
Stayed 3 nights in May 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellence
Stayed 1 night in Feb 2025

10/10 Excellent

Timm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Nice service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jia-Chyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was near the service elevators, around 7am each day - there were loud noises (almost sounded like motor belt moving).
Stayed 5 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* weekend stay

Had the most incredible stay here. The hotel looks brand new, smells amazing and all of the staff and the service they provide is top class. The spa and gym are excellent, gym is very well equipped with everything needed to have a great workout. The pool, jacuzzi and steam room area are great to spend a morning unwinding in. The rooms are large and spacious with all the amenities needed and beds are large and comfy. Finally the breakfast was amazing. Really enjoyed our stay and will definitely recommend this amazing hotel to others.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place and great location.
Stayed 1 night in Jan 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin London City is conveniently located for easy walking access to Borough Hall, Tower Bridge, Tate Modern and other points of interest around the Southwark area. The rooms are clean and the beds are very comfortable. The staff are friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Service... Muhammad and the team, excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

It’s one of the best hotel as far as I know.
Stayed 1 night in May 2024

10/10 Excellent

Keyona

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and restaurant were great.
Stayed 4 nights in May 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you stay at a 5-star it should be a special experience and it was, great room, great hotel, great service and terrific breakfast too. Totally recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Asrar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Big size rooms for London.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sayant

Liked: Staff & service, property conditions & facilities, room comfort

Very convenient location and clean.

Located in the center of the city, clean and convenient. Would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Christine

Liked: Amenities, property conditions & facilities
We stayed here for the London Marathon 2024 and had a BRILLIANT time! The beds were so comfy, location was perfect, and all of the hotel amenities were wonderful.
Stayed 5 nights in Apr 2024

10/10 Excellent

ADOWA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing… very helpful 10/10 for the hotel
Stayed 4 nights in Feb 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have stayed at in a while! Very friendly and helpful staff and great drinks and food!
Stayed 3 nights in Mar 2024

10/10 Excellent

Arnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean. Breakfast selection was very good. Our server Jen was very accommodating. I would recommend this place in you happen to be in London.
Stayed 2 nights in Sep 2024