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The Westin London City

5.0 star property
Luxury hotel with a full-service spa connected to the convention center in London

Choose dates to view prices

Photo gallery for The Westin London City

Dinner served, local cuisine
Creator video
Dinner served, local cuisine
Property amenity
Reception
Located near Tower Bridge and London Eye, The Westin London City offers a luxurious retreat. Unwind at the indoor pool or spa with hot stone massage, aromatherapy, and body treatments. Guests appreciate the helpful staff as they connect to in-room WiFi or enjoy dinner at Hithe + Seek restaurant.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Room, 2 Double Beds

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 3 Bedrooms, River View (The Grosvenor Residence, View)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 3 Bedrooms, River View (The Grosvenor Residence, View)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 164 sq m
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 3 Bedrooms, Balcony, River View (The Cadogan Residence, View)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 3 Bedrooms, Balcony, River View (The Cadogan Residence, View)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 164 sq m
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Executive Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 95 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (View)

Suite, 1 Bedroom, Non Smoking (View) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 Bedroom, Non Smoking (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds

Luxury Room, 2 Double Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
60 Upper Thames Street, London, England

What's nearby

  • Tower of London - 16 min walk - 0.9 miles
  • Tower Bridge - 4 min drive - 1.3 miles
  • Trafalgar Square - 5 min drive - 1.6 miles
  • London Eye - 5 min drive - 1.7 miles
  • Big Ben - 6 min drive - 1.9 miles

Getting around

  • Mansion House Underground Station - 4 min walk
  • London Cannon Street Station - 5 min walk
  • London City Airport (LCY) - 33 min drive

Restaurants

  • ‪Rosslyn - ‬5 min walk
  • ‪Shake Shack Mansion House - ‬5 min walk
  • ‪The Sugar Loaf - ‬4 min walk
  • ‪Frequency Coffee - ‬2 min walk
  • ‪Samuel Pepys - ‬1 min walk

About this property

The Westin London City

Luxury eco-certified hotel near Tower of London
Located close to Tower Bridge and London Eye, The Westin London City provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. Indulge in a massage, a body treatment, and a body scrub at the onsite spa. The on-site local cuisine restaurant, Hithe + Seek, offers dinner, light fare, and happy hour. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • An indoor pool
  • English breakfast (surcharge), a banquet hall, and a ballroom
  • Concierge services, free newspapers, and a computer station
  • 7 meeting rooms, smoke-free premises, and a living plant wall
  • Guest reviews give top marks for the helpful staff
Room features
All 226 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries, showers, and hair dryers
  • 55-inch Smart TVs with streaming services and digital channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 32 per day)
  • Onsite parking available only on request

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hithe + Seek
  • Mosaic

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • 7 meeting rooms
  • Computer station

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 30 per person
  • Nearby parking fee: GBP 32 per day (984 ft away)
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

The Westin London City Hotel
The Westin London City London
The Westin London City Hotel London

Frequently asked questions

Does The Westin London City have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–8:00 PM.

Is The Westin London City pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of GBP 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at The Westin London City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Westin London City?

Check-out is at 11:00 AM.

Where is The Westin London City located?

Located in London City Centre, this luxury hotel is within 1 mi (2 km) of Tower of London and Tower Bridge. London Eye and Trafalgar Square are also within 2 mi (3 km). Mansion House Underground Station is only a 4-minute walk and Cannon Street Underground Station is 5 minutes.

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Reviews

The Westin London City Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 236 out of 306 reviews
Rating 8 - Good. 41 out of 306 reviews
Rating 6 - Okay. 17 out of 306 reviews
Rating 4 - Poor. 4 out of 306 reviews
Rating 2 - Terrible. 8 out of 306 reviews

Reviews

10/10 Excellent

Youme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very good the hotel was clean and staff were very friendly,
Stayed 2 nights in Sep 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Spa excellent location great service really friendly staff it was the perfect choice
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay — spotless room, friendly staff, and excellent service. Spa was relaxing an
Stayed 1 night in Sep 2025

10/10 Excellent

uriel efren

Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo perfecto, definitivo el mejor lugar para quedarse
Stayed 4 nights in May 2025

10/10 Excellent

Nav

Liked: Amenities
all staff were friendly and helpful and efficient
Stayed 3 nights in Sep 2025

10/10 Excellent

Adedayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious rooms, attentive staff, excellent property 'know-how' required for access, especially vehicular access
Stayed 2 nights in Aug 2025

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. The room was clean and comfortable. I would not hesitate to stay again in the future.
Stayed 2 nights in Jul 2025

8/10 Good

yalin

Liked: Cleanliness, amenities, property conditions & facilities
I like the overall facility and pretty easy to access most of the point of interests
Stayed 3 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Superb hotel. Excellent service from all staff. Premium feel but still family friendly. Highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel para longas estadias! Próximo ao metrô, hotel limpo e confortável! O spa e café da manhã são ótimos!
Stayed 12 nights in Dec 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic hotel. The location is not great but Uber is everywhere and the Tube is a quick walk. Would definitely stay here again. Special shout out to Stalin at the front desk!
Stayed 6 nights in May 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was amazing. The staff is incredible and everyone was incredibly kind to my kids. Close to many of the sites of London and definitely walkable. My family would absolutely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing excellent beautiful!

Amazing staff, excellent service and beautiful hotel in a perfect location. The food was top-tier too!
Stayed 1 night in Jan 2025

10/10 Excellent

Perry

Liked: Cleanliness, amenities, property conditions & facilities
Great property and very attentive staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, best beds and shower. Pool and gym were really great. Excellent place to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place and great location.
Stayed 1 night in Jan 2024

8/10 Good

Ji Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Great service from the staffs. Rooms are clean. Restaurant options and attractions are very limited as the property is near financial district.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and comfortable. Great breakfast.
Stayed 3 nights in Dec 2024

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proprety was very nice and clean, staff were very nice. its a quiet area, they only thing it was far from shops so that would be the only reason I would not stay there agian as I like to walk to shops.
Stayed 3 nights in Mar 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven on Earth

Fantastic, great service, beautiful room and spa.
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, hotel was very comfy. Pool temperature was a bit cold for London and Jacuzzi was barely 70 degrees but it was still nice to decompress after a long days walk. Great walking distance to many attractions and restaurants.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

It’s one of the best hotel as far as I know.
Stayed 1 night in May 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have stayed at in a while! Very friendly and helpful staff and great drinks and food!
Stayed 3 nights in Mar 2024

10/10 Excellent

Julia Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uns hat die Unterkunft überwältigt - sehr modern und luxuriös eingerichtet, alles sehr sauber und das Personal überaus freundlich und zuvorkommend. Das Hotel hat eine sehr gute Lage. Es liegt direkt an der Flusspromenade, somit sind viele Sehenswürdigkeiten leicht zufuß oder mit einem Citybike erreichbar. Die nächstgelegene U-Bahnstation Maison House, ist nur 5 Gehminuten entfernt. Die Aussicht auf die Themse ist atemberaubend. Uns hat es sehr gut gefallen und wir würden jederzeit wieder dieses Hotel buchen
Stayed 3 nights in May 2025

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