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The Resident Victoria

4.0 star property
Travelers find attentive service at this central London hotel while iconic landmarks like Buckingham Palace wait just steps away from the front door

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Photo gallery for The Resident Victoria

Bar (on property) - The Resident Victoria (London)
A hotel entrance with a sign reading "Palace Place SW1 City of Westminster" and a "President" sign above the door. - The Resident Victoria (London)
Reception - The Resident Victoria (London)
A hotel room with a large bed, two bedside lamps, a headboard with built-in lighting, a black leather sofa, and two windows with beige blinds. - The Resident Victoria (London)
A compact kitchenette with a sink, a coffee maker, a microwave, and a kettle. - The Resident Victoria (London)
The Resident Victoria places guests in London's heart with amenities like dry cleaning and free WiFi. Nearby are Westminster Abbey and Big Ben. On-site conveniences include a water dispenser, vending machine, and concierge services that guests consistently praise.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a lamp, a chair, a nightstand with a lamp, and a window with curtains.

Standard Double Room

9.4 out of 10
Exceptional
(60 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Double Room

A hotel room with a large window, a bed with a grey blanket, a bedside table with a lamp, and two framed pictures on the wall.

Small Double Room

9.8 out of 10
Exceptional
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Double Room

Large Double Room | In-room safe, desk, soundproofing, iron/ironing board

Large Double Room

9.6 out of 10
Exceptional
(43 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (King bed)

A hotel room with a bed, a desk with a lamp, a chair, a TV mounted on the wall, and a window with blinds.

Superior Double Room (King bed)

10.0 out of 10
Exceptional
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room (King bed)

A hotel room with a large bed, two bedside lamps, a headboard with built-in lighting, a black leather sofa, and two windows with beige blinds.

Deluxe Double Room (King bed)

9.6 out of 10
Exceptional
(14 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Near a metro station, The Resident Victoria is in London City Centre, a walkable area in London with great shopping. The British Museum and Victoria and Albert Museum are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Big Ben. London Eye and Natural History Museum are not to be missed. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Victoria Underground Station is 4 minutes by foot and St. James's Park Underground Station is 7 minutes. Visit our London travel guide
Map
10 Palace Place, London, England, SW1E 5BW

What's nearby

  • The exterior of the Victoria Palace Theatre with ornate architectural details and a modern glass building in the background.
    Victoria Palace Theatre
    3 min walk - 0.2 miles
  • A river with a stone bridge, lush greenery, and a historic building with multiple spires in the background.
    St. James Park
    4 min walk - 0.3 miles
  • A classical fountain with statues, a golden angel, and a neoclassical building in the background.
    Buckingham Palace
    4 min walk - 0.3 miles
  • A park with a golden statue, a wrought iron fence, and trees.
    Green Park
    5 min walk - 0.3 miles
  • Victoria Station Travel Information Centre
    6 min walk - 0.4 miles

Getting around

  • Victoria Underground Station
    4 min walk
  • London Victoria Station
    5 min walk
  • Gatwick Airport (LGW)
    80 min drive

Restaurants

  • Flight Club
    3 min walk
  • Costa Coffee
    3 min walk
  • Greenwood
    4 min walk
  • Shake Shack Victoria Nova
    4 min walk
  • Hanbaagaasuuteeki
    4 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (51 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms and property amenities at this hotel are not accessible to wheelchairs at this time.

Frequently asked questions

Is The Resident Victoria pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Resident Victoria?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at The Resident Victoria?

Check-out is at 11 AM.

Where is The Resident Victoria located?

Located in London City Centre, this hotel is within a 15-minute walk of Buckingham Palace, Hyde Park, and Victoria Station Travel Information Centre. Piccadilly and Westminster Abbey are also within 15 minutes. Victoria Underground Station is only a 4-minute walk and St. James's Park Underground Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Resident Victoria Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 811 out of 1003 reviews
Rating 8 - Good. 136 out of 1003 reviews
Rating 6 - Okay. 44 out of 1003 reviews
Rating 4 - Poor. 5 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish, economical, conveniently central, excellent staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the Staff, they were the Best!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central yet quiet, clean, pleasant stay, would sure recommend and come back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious, staff was super friendly, was in a great neighborhood that was clean and safe. Walking distance to a great supermarket, restaurants, and the Victoria underground line, so made it super accessible to all of London! Would definitely stay here again.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near all of the main tourist sites and the train station. Couldn’t ask for a better location. Small room, but super clean and quiet. Staff was super helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Mikheil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at great location, friendly staff, everything is super clean.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

MANISH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic place to stay! The rooms are clean and spacious, and the staff is friendly and welcoming. It’s also conveniently located just a short walk from Buckingham Palace and other attractions. I highly recommend it!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to action yet in quite lane.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

SRIKANTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean, air conditioning works well. The tap in the kitchen has a Brita filter built in. The beds were very comfortable. The staff were amazing and thoroughly professional. And you cannot beat the location if you want to be close to the Buckingham Palace.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the front desk was extremely professional, friendly and helpful in every way. The hotel location is very convenient and close to Victoria Station, Buckingham Palace and many types of restaurants, coffee and pastry shops.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and spacious room and attentive staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very comfortable with all the amenities needed. Staff were ever so helpful with all your requests. Definitely will stay here again the next time I return to London.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Sai Sharan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great and in the best location. Everything you need is in a walking distance and in a very safe area to walk anywhere. We had a great time staying there.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Very clean
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resident is so convenient to Buckingham Palace and Victoria Station and the theaters. The staff is so kind and helpful. We had one room with two twins and one with a king bed and they each had a kitchen in the closet that included coffee / tea, hot water heater, nespresso machine, sink with filtered water and microwave. It was fabulous. The beds are extremely comfortable. I would highly recommend and will return on my next trip to London.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the Resident Victoria! The room was very clean, just enough space for 2 people, we had our own bathroom & a small kitchenette it was perfect!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very thoughtful, had a bottle of champagne and chocolates in room for my daughter graduation
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, felt safe being just my son and I. Will return!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Binita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Resident Victoria was fantastic. We were first timers at this hotel. To a person, the staff were amazing. Welcoming and friendly, knowledgeable and super helpful with things like the best way to get to the airport. The hotel is located in an area that is accessible to the Tube but not overrun with crowds. We wanted to be in a quieter location but still have access to parks and pubs. The rooms were clean and with the kitchenette, we had options and flexibility. They were also a bit larger than the locations in Soho and Covent Garden. I would highly recommend the hotel.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was so friendly on check in. The rooms were spacious and comfortable. Perfect location. Would definitely stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms, quiet
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great location!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Ayan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location was great and a lot walking distance places to check out. It lacked amenities.
Stayed 4 nights in Apr 2026