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The Resident Victoria

Property class: 4

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Photo gallery for The Resident Victoria

A modern living room with a sofa, armchairs, a coffee table, and a bookshelf. - The Resident Victoria (London)
A hotel room with a large bed, two bedside lamps, a headboard with built-in lighting, a black leather sofa, and two windows with beige blinds. - The Resident Victoria (London)
A reception desk with a modern design, a black counter, and a vase with sunflowers. - The Resident Victoria (London)
A compact kitchenette with a sink, a coffee maker, a microwave, and a kettle. - The Resident Victoria (London)
A hotel entrance with a sign reading "Palace Place SW1 City of Westminster" and a "President" sign above the door. - The Resident Victoria (London)
Close to Buckingham Palace and Big Ben, The Resident Victoria provides amenities like dry cleaning/laundry services. Guests can connect to free WiFi in public areas.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for The Snug

A hotel room with a large window, a bed with a grey blanket, a bedside table with a lamp, and two framed pictures on the wall.

The Snug

10.0 out of 10
Exceptional
(11 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for The King

A hotel room with a bed, bedside table, lamp, desk with chair, and a large window.

The King

9.6 out of 10
Exceptional
(44 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Superior King

A hotel room with a bed, a desk with a lamp, a chair, a TV mounted on the wall, and a window with blinds.

The Superior King

10.0 out of 10
Exceptional
(12 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for The Premium King

A hotel room with a bed, a sofa, a window with curtains, framed pictures on the wall, and a lamp.

The Premium King

9.6 out of 10
Exceptional
(14 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for The Snug Lower Level

A hotel room with a bed, bedside table, lamp, and a window with blinds.

The Snug Lower Level

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for The Double Lower Level

A hotel room with a bed, bedside table, lamp, chair, window, and bookshelf.

The Double Lower Level

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The King Twin

The King Twin | In-room safe, desk, soundproofing, iron/ironing board

The King Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for The King Lower Level

A hotel room with a bed, desk, chair, and a window with blinds.

The King Lower Level

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The King Accessible

A hotel room with a bed, a desk, a chair, a lamp, and a window with a city view.

The King Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The King Accessible Twin

A hotel room with a bed, a desk, a chair, a lamp, and a window with a city view.

The King Accessible Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for The Superior King Twin

A hotel room with a large bed, a bedside table with a lamp, a window with blinds, and three framed pictures on the wall.

The Superior King Twin

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for The Premium King Twin

The Premium King Twin | In-room safe, desk, soundproofing, iron/ironing board

The Premium King Twin

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Near a metro station, The Resident Victoria is in London City Centre, a walkable area in London with great shopping. The British Museum and Victoria and Albert Museum are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Big Ben. London Eye and Natural History Museum are not to be missed. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Victoria Underground Station is 4 minutes by foot and St. James's Park Underground Station is 7 minutes. Visit our London travel guide
Map
10 Palace Place, London, England, SW1E 5BW

What's nearby

  • The exterior of the Victoria Palace Theatre with ornate architectural details and a modern glass building in the background.
    Victoria Palace Theatre
    3 min walk - 0.2 miles
  • A calm lake with ducks, surrounded by trees and a large building in the background.
    St. James Park
    4 min walk - 0.3 miles
  • A classical fountain with statues, a golden angel, and a neoclassical building in the background.
    Buckingham Palace
    4 min walk - 0.3 miles
  • A park with tall trees and a grassy area covered with fallen leaves.
    Green Park
    5 min walk - 0.3 miles
  • Victoria Station Travel Information Centre
    6 min walk - 0.4 miles

Getting around

  • Victoria Underground Station
    4 min walk
  • London Victoria Station
    5 min walk
  • Gatwick Airport (LGW)
    80 min drive

Restaurants

  • The Duke of York
    4 min walk
  • Costa Coffee
    3 min walk
  • Greenwood
    4 min walk
  • Flight Club
    3 min walk
  • Hanbaagaasuuteeki
    4 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shared bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms and property amenities at this hotel are not accessible to wheelchairs at this time.

Frequently asked questions

Is The Resident Victoria pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Resident Victoria?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at The Resident Victoria?

Check-out is at 11 AM.

Where is The Resident Victoria located?

Located in London City Centre, this hotel is within a 5-minute walk of Victoria Palace Theatre and Buckingham Palace. Hyde Park and Victoria Station Travel Information Centre are also within 15 minutes. Victoria Underground Station is only a 4-minute walk and St. James's Park Underground Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Resident Victoria Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 818 out of 1008 reviews
Rating 8 - Good. 136 out of 1008 reviews
Rating 6 - Okay. 42 out of 1008 reviews
Rating 4 - Poor. 5 out of 1008 reviews
Rating 2 - Terrible. 7 out of 1008 reviews

Reviews

Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located for tourism and transportation to whereever.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, clean and well located hotel.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean with a nice bathroom. Great location and very helpful staff!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very friendly staff.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The hotel has a modern look and close to good restaurants and main tourist attractions. The staff was really helpful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel Great helpful staff
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Ashley Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great Staff! Great happy hour! No complaints! Would stay here again in a heartbeat!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish, economical, conveniently central, excellent staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to Buckingham Palace, easy access to the tube. very clean and well maintained
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities
Our stay was decent. Beds were comfy. Property a bit run down in main areas but rooms were great!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Luzcelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was excellent. The staff were super friendly and amazing! The property was very close to Buckingham Palace without the crowd and very close to one of the major tube lines. I will definitely come back and stay here!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with using public transportation. The rooms were very clean.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the Staff, they were the Best!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central yet quiet, clean, pleasant stay, would sure recommend and come back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bed was comfy. Hotel had ac so it was great even in the heat. The front desk was extra helpful and welcoming.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Alexei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant and enjoyable stay at this hotel. The room was clean, well maintained and equipped with all we needed for a several day family stay. The location is just perfect - just next to the Buckingham Palace, Victoria coach station, underground and M&S grocery store. The personnel’s hospitality and readiness to assist with all our needs and questions was just amazing!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property. It was in a perfect location within a Stonesthrow distance to the palace, as well as a number of shops and grocery stores. The only thing that I would complain about is that the pillows were not very comfortable. Other than that it was a perfect stay
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect to public transportation and convenient to many tourist attractions. The hotel is great. Highly recommended. We will definitely stay here if we decide to return to London again. The staff was extremely friendly and helpful. Anything that we requested arrived within 5 minutes. They’re very attentive.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Mikheil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at great location, friendly staff, everything is super clean.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious, staff was super friendly, was in a great neighborhood that was clean and safe. Walking distance to a great supermarket, restaurants, and the Victoria underground line, so made it super accessible to all of London! Would definitely stay here again.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were soooo friendly and soo helpful! We had a delay in our flight and they helped us with looking up the status, holding our bags and even giving suggestions on where to go! I would definitely come back here
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the shower was great, and the bed was comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern, very close to Buckingham Palace and Victoria Station, quiet rooms, rooms were a little small, but still comfortable for two people, nice bathroom, nice lemon water in lobby always available . nice café next to the entrance. Can walk to all of Central London in an hour if you like walking.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Resident Victoria! We are a family of 4 with 2 teenage kids. We appreciated the clean room, the thoughtful design of the room, and the kind and helpful staff who always greeted us with a smile. The location of the hotel is perfect and just steps away from Buckingham Palace. We would definitely stay here again and it’s our favourite hotel that we have stayed at in London over the years!
Stayed 2 nights in Aug 2026