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The Pilot

3.5 star property
Travelers enjoy traditional British dishes in the garden with city views at this welcoming London inn where hospitality shines through every detail

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Photo gallery for The Pilot

Breakfast, lunch, dinner served; British cuisine, alfresco dining - The Pilot (London)
Property entrance - The Pilot (London)
Cabin (Captain) | Premium bedding, desk, iron/ironing board, free WiFi - The Pilot (London)
Superior Double Room | Premium bedding, desk, iron/ironing board, free WiFi - The Pilot (London)
Rooftop terrace - The Pilot (London)
The Pilot in central London offers all-day dining with outdoor seating. Relax in the garden with scenic views or at the bar after visiting the O2 Arena and Tower of London. The inn provides multilingual staff, luggage storage, room WiFi, and complimentary newspapers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Cabin (Captain)

Cabin (Captain) | Premium bedding, desk, iron/ironing board, free WiFi

Cabin (Captain)

8.8 out of 10
Excellent
(3 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Double Room | Premium bedding, desk, iron/ironing board, free WiFi

Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, desk, iron/ironing board, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(14 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

About the neighborhood

Located in Greenwich, a neighborhood in London, The Pilot is in the entertainment district and near the airport. The Arena and The British Museum are cultural highlights, and some of the area's notable landmarks include Tower of London and St. Paul's Cathedral. Check out an event or a game at London Stadium, and consider making time for London Eye, a top attraction not to be missed. Visit our London travel guide
View more Inns in London
Map
68 River Way, London, England, SE10 0BE

What's nearby

  • Thames Path
    Thames Path
    3 min walk - 0.2 miles
  • IFS Cloud Greenwich Peninsula Station
    IFS Cloud Greenwich Peninsula Station
    6 min walk - 0.4 miles
  • The Arena
    The Arena
    9 min walk - 0.5 miles
  • Thames River
    Thames River
    2 min drive - 0.7 miles
  • Greenwich Peninsula Ecology Park
    6 min walk - 0.4 miles

Getting around

  • London Maze Hill Station
    3 min drive
  • North Greenwich Underground Station
    13 min walk
  • Heathrow Airport (LHR)
    90 min drive

Restaurants

  • Nero Express
    9 min walk
  • IKEA Restaurant
    14 min walk
  • American Express Lounge
    10 min walk
  • Cafe Pura
    4 min walk
  • Cakes & Layers
    4 min walk

About this property

The Pilot

Inn near The Arena
Located close to London Stadium and Tower of London, The Pilot provides a terrace, a garden, and a bar. The on-site British cuisine restaurant, Pilot Inn, offers breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi.
Other perks at this inn include:
  • Free self parking
  • Full breakfast (surcharge), smoke-free premises, and multilingual staff
  • Luggage storage, a front-desk safe, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All guestrooms at The Pilot have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and espresso makers.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pilot Inn

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of the posted check-in hours should contact the hotel in advance.

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is The Pilot pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Pilot?

Check-in start time: 3 PM; Check-in end time: 9:30 PM.

What time is check-out at The Pilot?

Check-out is at 11 AM.

Where is The Pilot located?

Located in Greenwich, this inn is 0.5 mi (0.8 km) from The Arena and within 6 mi (10 km) of London Stadium and Tower of London. St. Paul's Cathedral and London Eye are also within 9 mi (15 km). North Greenwich Underground Station is 13 minutes by foot and Westcombe Park Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Pilot Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 366 out of 532 reviews
Rating 8 - Good. 119 out of 532 reviews
Rating 6 - Okay. 31 out of 532 reviews
Rating 4 - Poor. 11 out of 532 reviews
Rating 2 - Terrible. 5 out of 532 reviews

Reviews

Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room had everything you needed, staff were friendly & hopfully, parking right outside, brilliant location especially for the o2
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, amenities
Room was great, complimentary breakfast was excellent, and the staff was super nice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Friendly, great location. Clean and good breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic very happy with room.breakfast was lovely.we had steak for evening meal which was delicious.all staff were very nice &polite
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities
Really pleased with my stay the staff were really good. The accommodation was also very good clean warm and well equipped. Breakfast was very good and the service was great and it starts at 7am. I would recommend this hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Great room, great service, powerful shower and excellent breakfast
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay. Friendly staff and lovely rooms. Great location for the O2.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

pauline

Liked: Staff & service, property conditions & facilities
Excellent location for O2 venue, which is why we chose this establishment. Staff were friendly and helpful. Evening meal at the pub was 'nice' although portion size was not too generous. Room was very small (superior double) en-suite facilities were also tiny. Stairway and corridors leading to the rooms are narrow and steep (we were on the 3rd floor). Did not experience noise from the pub or road, this may not be the case in summer as there is many outside/rooftop tables.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There full English was cooked lovely, no grease on the plate. The food was piping hot and the bacon was thick cut with a very slight smokiness to it. The eggs were poached, golden yolks and runny
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely traditional building 10 mins from O2 arena. Friendly helpful staff despite how busy they were. Good food and very comfortable rooms
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay - friendly staff and lovely food and breakfast
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Characterful premises, with comfortable well-equipped accommodation. Food at both dinner and breakfast was excellent. The staff were helpful and friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Really convenient for O2 which is why we booked. 8min easy walk. Lovely boutique room, great view (no 10). Comfy bed, top notch facilities. Friendly and helpful staff. Great breakfast and FREE parking for 36hours.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms above a pub but lovely. No issue with noise and only 10 mins walk to the O2 arena. The staff were lovely and couldnt be more helpful. Thoroughly recommend.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very nice and helpful. Food was very good, especially the breakfast. Room was well equipped, clean and comfortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Loved this little hotel. Staff was helpful and friendly. Restaurant food was delicious and the rooms were really clean and comfortable. I would definitely be back again. Thank you :)
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic find, superb location for O2, Excel, great pub, lovely room and friendly staff, will be using again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Toni

Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed here a number of times now and never had a bad experience. The staff are all so lovely. The rooms are clean and well decorated. The food in the pub is always tasty and there’s always a new menu every time we’ve stayed. There is lots to choose from for breakfast and it’s cooked fresh for you. It’s a great location easy walk to the o2. It’s always a peaceful nights sleep we will definitely be back.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was beautiful, service was great. Room was immaculate. Will definitely be returning.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful stay in a good pub.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice freshly cooked breakfast. Staff very nice and so helpful. Good location for O2
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the O2 - quirky but comfortable rooms with tea/coffee and toiletries - included full English breakfast too! Great price and would definitely return
Stayed 1 night in Oct 2025
Verified

8/10 Good

Haraldur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good stay

Really nice place, great breakfast
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a trip to the 02. Loved the decor, staff friendly and breakfast choice was excellent.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff that helped us were lovely. I made a mistake on the booking and the staff were extremely helpful and were willing to help us out. The room was very clean and the bed was comfortable. We would definitely stay here again.
Stayed 1 night in Jul 2025