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The Pilgrm Hotel

Property class: 3

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Restaurant - The Pilgrm Hotel (London)
The Pilgrm Hotel sits in the heart of London offering a charming base with its coffee shop, bar, and restaurant. Guests enjoy cooked-to-order breakfasts and stay connected with in-room WiFi. The helpful staff provides luggage storage, making for a seamless city experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • 24/7 front desk

Room options

View all photos for Comfy

Comfy | Premium bedding, in-room safe, iron/ironing board, free WiFi

Comfy

8.4 out of 10
Very good
(35 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Snug

Snug | Premium bedding, in-room safe, iron/ironing board, free WiFi

Snug

7.2 out of 10
Good
(40 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small

Small | Premium bedding, in-room safe, iron/ironing board, free WiFi

Small

7.6 out of 10
Good
(17 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Nook

Nook | Premium bedding, in-room safe, iron/ironing board, free WiFi

Nook

7.6 out of 10
Good
(8 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Bunk

Bunk | Premium bedding, in-room safe, iron/ironing board, free WiFi

Bunk

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bunk Bed

About the neighborhood

Located in London City Centre, a neighborhood in London, The Pilgrm Hotel is in a shopping district and near a train station. Oxford Street and Kensington High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Madame Tussauds Wax Museum and Natural History Museum. Check out an event or a game at Royal Albert Hall, and consider making time for ZSL London Zoo, a top attraction not to be missed. Visit our London travel guide
Map
25 London Street, London, England, W2 1HH

What's nearby

  • Hyde Park
    Hyde Park
    6 min walk - 0.4 miles
  • Kensington Gardens
    Kensington Gardens
    6 min walk - 0.4 miles
  • Paddington Central
    Paddington Central
    6 min walk - 0.4 miles
  • Marble Arch
    Marble Arch
    15 min walk - 0.8 miles
  • The Grosvenor Victoria Casino London
    9 min walk - 0.5 miles

Getting around

  • London Paddington Station
    1 min walk
  • Paddington Underground Station
    1 min walk
  • London City Airport (LCY)
    66 min drive

Restaurants

  • The Mad Bishop & Bear, Paddington
    3 min walk
  • Steam Bar
    2 min walk
  • Angus Steakhouse Paddington
    1 min walk
  • CÉ LA VI London
    2 min walk
  • Blank Street Coffee
    1 min walk

About this property

The Pilgrm Hotel

Hotel near Kensington Gardens
Marble Arch and Hyde Park are located near The Pilgrm Hotel, which provides a coffee shop/cafe, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), luggage storage, and a water dispenser
  • Coffee/tea in the lobby, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the helpful staff and location
Room features
All 73 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Heating and portable fans
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with digital channels
  • Limited housekeeping and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: GBP 18.50 for adults and GBP 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 18.50 for adults and GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Pilgrm Hotel Hotel
The Pilgrm Hotel London
The Pilgrm Hotel Hotel London

Frequently asked questions

Is The Pilgrm Hotel pet-friendly?

Yes, The Pilgrm Hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

The Pilgrm Hotel doesn't offer parking.

What time is check-in at The Pilgrm Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Pilgrm Hotel?

Check-out is at noon.

Where is The Pilgrm Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Marble Arch and Kensington High Street are also within 1 mi (2 km). Paddington Underground Station and London Paddington Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Pilgrm Hotel Reviews

8.2

Very Good

9.0

Cleanliness

7.8

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 344 out of 774 reviews
Rating 8 - Good. 238 out of 774 reviews
Rating 6 - Okay. 111 out of 774 reviews
Rating 4 - Poor. 51 out of 774 reviews
Rating 2 - Terrible. 30 out of 774 reviews

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. So very close to Paddington Station.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and decor but extremely tight on space and facilities… great for a crash pad at a decent price.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location a block from Paddington. Plenty of restaurants nearby, plus inhouse coffee bar, cafe and lounge. Very clean and comfortable.
Entry
Room
Cafe
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with view, good wifi
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Great location. Rooms were clean and comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally positioned to get to attractions
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Heleen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, and near the station. Loved staying here!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Louisa

Liked: Cleanliness, property conditions & facilities
Great staff, perfect room. Amazing location for getting around
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
Great option for being close to Paddington Station. Excellent breakfast, coffee and service!
Stayed 1 night in Sep 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The large room was clean and the bed comfortable. The bathroom was great and the shower nice and large. The staff I encountered were all excellent and very accommodating especially at check in. I did not eat there
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for Paddington station. Nice coffee bar in the lobby. Nice, but small, rooms.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

brian

Liked: Cleanliness, amenities, property conditions & facilities
lift was broken but really not a drama, staff where ever friendly coffee shop and cocktails brilliant
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless! The location is great! The bed is comfy! The hotel is groovy and funky and cool. The room is small, like an old European hotel, with a radiator and a wonderful view. Quirky in the best possible way.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Clean, nice room. Cafe has good food. We’ve stayed here in the past. It’s super convenient to Paddington Station. Not even half a block. We love the location and cozy feel of the hotel. The lift was out of order so be aware there may be stairs to navigate with your bags
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

John

Disliked: Amenities, property conditions & facilities
Very close to Paddington Station so the location was great
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

Monica

Disliked: Property conditions & facilities
Very convenient location. Our room was behind the kitchen and we had to pile our luggage at the door to the bathroom. Coffee was excellent.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As every other review mentioned: the rooms are TINY but you’re not booking this place for the room - you’re booking it because it’s in a fantastic location. You cannot beat the convenience, walkability, proximity to transportation hubs, restaurants, bars, attractions, etc. plus the property makes up for the size in other great ways: they have a cold water bottle filling station, the body products are lovely, the property is beautiful, and the bed is comfortable.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Abi

Liked: Cleanliness, staff & service
Lovely staff and decor, but room and bathroom were TINY and pretty uncomfortable for two people to try and stay in. Extremely noisy street outside - were woken at 5am by 2 hours of barrels being loaded into a nearby pub. No room to put a suitcase or even a kettle and pantry provisions were a bit disappointing
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful charm! Rooms are small, but workable as we only slept there.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at The Pilgrm!!! Staff was extremely kind and helpful. The whole vibe was super cool and we loved the food at the restaurant. also and the staff couldn’t have been friendlier!!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with very friendly and efficient staff. Location for food and transport excellent. Would definitely stay here again
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Cosy hotel with amazing breakfast

Great breakfast, great location and very nice staff.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Paddington. Friendly environment and easy access to transportation.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay. Very nice area, staff are friendly and great! Will be booking again.
Stayed 2 nights in Jan 2025