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The Pilgrm Hotel

3.0 star property
Travelers find a stylish retreat near Hyde Park where comfort meets convenience in a central London location perfect for exploring the city

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Nook | Premium bedding, in-room safe, iron/ironing board, free WiFi - The Pilgrm Hotel (London)
The Pilgrm Hotel sits in the heart of London offering a charming base with its coffee shop, bar, and restaurant. Guests enjoy cooked-to-order breakfasts and stay connected with in-room WiFi. The helpful staff provides luggage storage, making for a seamless city experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • 24/7 front desk

Room options

View all photos for Bunk

Premium bedding, in-room safe, iron/ironing board, free WiFi

Bunk

  • Sleeps 2
  • Free WiFi

View all photos for Comfy

Comfy | Premium bedding, in-room safe, iron/ironing board, free WiFi

Comfy

8.4 out of 10
Very good
(35 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for SNUG

SNUG | Premium bedding, in-room safe, iron/ironing board, free WiFi

SNUG

7.2 out of 10
Good
(43 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Small

Small | Premium bedding, in-room safe, iron/ironing board, free WiFi

Small

7.4 out of 10
Good
(18 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Nook

Nook | Premium bedding, in-room safe, iron/ironing board, free WiFi

Nook

7.8 out of 10
Good
(9 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Bunk

Bunk | Premium bedding, in-room safe, iron/ironing board, free WiFi

Bunk

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bunk Bed
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, The Pilgrm Hotel is in a shopping district and near a train station. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Kensington Gardens. Check out an event or a game at Royal Albert Hall, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Visit our London travel guide
Map
25 London Street, London, England, W2 1HH

What's nearby

  • Hyde Park
    Hyde Park
    6 min walk - 0.4 miles
  • Paddington Central
    Paddington Central
    6 min walk - 0.4 miles
  • Kensington Gardens
    Kensington Gardens
    6 min walk - 0.4 miles
  • Marble Arch
    Marble Arch
    15 min walk - 0.8 miles
  • Hyde Park Stables
    5 min walk - 0.3 miles

Getting around

  • London Paddington Station
    1 min walk
  • Paddington Underground Station
    1 min walk
  • London City Airport (LCY)
    66 min drive

Restaurants

  • The Mad Bishop & Bear, Paddington
    3 min walk
  • CÉ LA VI London
    2 min walk
  • Steam Bar
    2 min walk
  • Angus Steakhouse Paddington
    1 min walk
  • Blank Street Coffee
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: GBP 18.50 for adults and GBP 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 18.50 for adults and GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Pilgrm Hotel pet-friendly?

Yes, The Pilgrm Hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

The Pilgrm Hotel doesn't offer parking.

What time is check-in at The Pilgrm Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Pilgrm Hotel?

Check-out is at noon.

Where is The Pilgrm Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens, Hyde Park, and Paddington Central. Marble Arch and Kensington High Street are also within 1 mi (2 km). Paddington Underground Station and London Paddington Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Pilgrm Hotel Reviews

8.2

Very Good

9.0

Cleanliness

7.8

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 359 out of 797 reviews
Rating 8 - Good. 242 out of 797 reviews
Rating 6 - Okay. 112 out of 797 reviews
Rating 4 - Poor. 54 out of 797 reviews
Rating 2 - Terrible. 30 out of 797 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Hotel has plenty of character and was a good price.
Stayed 1 night in May 2026
Verified

6/10 Okay

adam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very clean, nice cafe and breakfast-lunch restaurant with good quality food and drink. Our room was even smaller than previous ones, though, and our check-in was delayed unnecessarily and without promised updates -- exhausting after a transatlantic flight.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. So very close to Paddington Station.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Convenient location, spotlessly clean, and fantastic breakfast.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and decor but extremely tight on space and facilities… great for a crash pad at a decent price.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location a block from Paddington. Plenty of restaurants nearby, plus inhouse coffee bar, cafe and lounge. Very clean and comfortable.
Entry
Room
Cafe
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Amna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location next to Paddington Station. Lots of great restaurants around. Buses easily available. HopOnHopOff bus stops right in front of the hotel. Hyde Park is a ten minute walk. The downside, as others have stated, is that the rooms are small; two of us couldn't open our suitcases at the same time. The bathroom had glass in the door, which is fine if you're alone, but not fine if you're sharing a room. The inside of the hotel is a maze to get to your room. It's noisy at night, with sounds from the street and people. However, staff were very helpful, particularly in carrying our bags up and down the stairs.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with view, good wifi
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Great location. Rooms were clean and comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Heleen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, and near the station. Loved staying here!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally positioned to get to attractions
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Louisa

Liked: Cleanliness, property conditions & facilities
Great staff, perfect room. Amazing location for getting around
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
Great option for being close to Paddington Station. Excellent breakfast, coffee and service!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for Paddington station. Nice coffee bar in the lobby. Nice, but small, rooms.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The large room was clean and the bed comfortable. The bathroom was great and the shower nice and large. The staff I encountered were all excellent and very accommodating especially at check in. I did not eat there
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

John

Disliked: Amenities, property conditions & facilities
Very close to Paddington Station so the location was great
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

brian

Liked: Cleanliness, amenities, property conditions & facilities
lift was broken but really not a drama, staff where ever friendly coffee shop and cocktails brilliant
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless! The location is great! The bed is comfy! The hotel is groovy and funky and cool. The room is small, like an old European hotel, with a radiator and a wonderful view. Quirky in the best possible way.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Carpet looked like it had just had a deep clean! Staff super friendly!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Clean, nice room. Cafe has good food. We’ve stayed here in the past. It’s super convenient to Paddington Station. Not even half a block. We love the location and cozy feel of the hotel. The lift was out of order so be aware there may be stairs to navigate with your bags
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Monica

Disliked: Property conditions & facilities
Very convenient location. Our room was behind the kitchen and we had to pile our luggage at the door to the bathroom. Coffee was excellent.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Cosy hotel with amazing breakfast

Great breakfast, great location and very nice staff.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with very friendly and efficient staff. Location for food and transport excellent. Would definitely stay here again
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As every other review mentioned: the rooms are TINY but you’re not booking this place for the room - you’re booking it because it’s in a fantastic location. You cannot beat the convenience, walkability, proximity to transportation hubs, restaurants, bars, attractions, etc. plus the property makes up for the size in other great ways: they have a cold water bottle filling station, the body products are lovely, the property is beautiful, and the bed is comfortable.
Stayed 1 night in Oct 2025