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The Pelham London - Starhotels Collezione

5.0 star property
Georgian hotel with bars and a 24-hour fitness center

Choose dates to view prices

Photo gallery for The Pelham London - Starhotels Collezione

2 bars/lounges
Breakfast, lunch, dinner served; Italian cuisine
Lobby
King Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
Executive Room | Frette Italian sheets, premium bedding, minibar, in-room safe
The Pelham London - Starhotels Collezione is centrally located near London's top museums. Guests can savor Italian cuisine at La Trattoria, relax in the café, or explore the library. The hotel offers high-speed WiFi and attentive staff for an enhanced stay experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Cosy Double Room

Cosy Double Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Cosy Double Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Executive Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

King Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

King Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in London City Centre, a neighborhood in London, The Pelham London - Starhotels Collezione is in a shopping district and near the airport. Victoria and Albert Museum and Science Museum are cultural highlights, while Royal Albert Hall is a notable landmark. Natural History Museum and Harrods are two other places to visit that come recommended. Guests love the hotel's convenience to public transportation: South Kensington Underground Station is just steps away and Gloucester Road Underground Station is 9 minutes by foot.
Visit our London travel guideOpens in a new window
Map
15 Cromwell Place, South Kensington, London, England, SW7 2LA

What's nearby

  • Natural History Museum - 3 min walk - 0.2 miles
  • Victoria and Albert Museum - 4 min walk - 0.3 miles
  • Imperial College London - 6 min walk - 0.4 miles
  • Hyde Park - 12 min walk - 0.7 miles
  • Royal Albert Hall - 12 min walk - 0.7 miles

Getting around

  • South Kensington Underground Station - 1 min walk
  • West Brompton Station - 3 min drive
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Petit Pret - ‬2 min walk
  • ‪Honest Burgers - ‬1 min walk
  • ‪Paul - ‬1 min walk
  • ‪Ben's Cookies - ‬1 min walk
  • ‪Five Guys - ‬1 min walk

About this property

The Pelham London - Starhotels Collezione

Luxury boutique hotel near Natural History Museum
Located close to Victoria and Albert Museum and Science Museum, The Pelham London - Starhotels Collezione provides a coffee shop/cafe, a library, and dry cleaning/laundry services. The on-site Italian cuisine restaurant, La Trattoria, offers breakfast, lunch, dinner, and kids' meals. In addition to a fireplace in the lobby and 2 bars, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), concierge services, and a 24-hour front desk
  • Tour/ticket assistance, an elevator, and meeting rooms
  • Guest reviews say great things about the helpful staff and proximity to public transit
Room features
All 52 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and Frette Italian sheets
  • Bathrooms with designer toiletries and bidets
  • 36-inch flat-screen TVs with cable channels
  • Childcare services, daily housekeeping, and desks

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 24 for adults and GBP 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Trattoria

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 570 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Pet fee: GBP 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London

Frequently asked questions

Is The Pelham London - Starhotels Collezione pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 40 per accommodation, per day. Service animals are exempt from fees.

How much is parking at The Pelham London - Starhotels Collezione?

This property doesn't offer parking.

What time is check-in at The Pelham London - Starhotels Collezione?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Pelham London - Starhotels Collezione?

Check-out is at 11 AM.

Where is The Pelham London - Starhotels Collezione located?

This family-friendly London hotel is located near the airport, within a 5-minute walk of Natural History Museum, Victoria and Albert Museum, and Science Museum. Imperial College London and Hyde Park are also within 15 minutes. South Kensington Underground Station is only a 2-minute walk and Gloucester Road Underground Station is 9 minutes.

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The Pelham London - Starhotels Collezione Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 573 out of 914 reviews
Rating 8 - Good. 250 out of 914 reviews
Rating 6 - Okay. 60 out of 914 reviews
Rating 4 - Poor. 24 out of 914 reviews
Rating 2 - Terrible. 7 out of 914 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal, staff are super friendly!
Stayed 7 nights in Oct 2025

10/10 Excellent

Carole

Liked: Cleanliness, amenities
Excellent location and property
Stayed 2 nights in Oct 2025

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with excellent breakfast.
Stayed 2 nights in Aug 2025

8/10 Good

CHERYL

Liked: Cleanliness, amenities
Excellent room. Small bathrooom
Stayed 3 nights in Oct 2025

10/10 Excellent

BonnieJean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific staff. Very comfortable, quiet, clean room. The location is superb for access to great restaurants, tube, and museums.
Stayed 6 nights in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly attentive and rooms were spacious and comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’a a pretty hotel and we were upgraded to a bigger room which was very, very nice. The concierge and front desk staff went out of their way to be nice. The only thing I wish they’d mentioned in there is a well-stocked, attractive, self serve bar off the lobby - pour yourself a drink, write it down, and they charge your room. The neighborhood by the hotel is excellent - we hope to stay there again.
Stayed 1 night in Sep 2025

8/10 Good

Devon

Liked: Property conditions & facilities
Room was clean and fine. Hotel Very small . Small Lobby. Small bathrooms etc
Stayed 1 night in Oct 2025

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice hotel, for our purposes well located, concierges really helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Jul 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff couldn't have been nicer. Beautiful room , tastefully decorated. A thoroughly lovely stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Great central location, friendly helpful staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this property looking for a stay in a upscale neighborhood and close to transit. We came in through Heathrow so the Pelham's location far exceeded our expectations. The room was spacious, clean and well appointed. The bed was more comfortable than our bed at home. It is a boutique hotel but still with all the expected ammenities. Would absolutely stay again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Elin Llywelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in beautiful location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a really nice little safe haven in the center of London
Stayed 4 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Staff & service, amenities, property conditions & facilities
The location is phenomenal. Just across the street is the South Kensington tube so you can travel by underground anywhere. The room was spacious and the bed dreamy. The staff were friendly and professional. We would definitely return and highly recommend the Pelham to others as it was recommended to us.
Stayed 2 nights in Aug 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were very nice. I stayed in “cozy” room 108. There was room cleaning everyday and fresh towels. The staff was outstanding! Always going the extra mile to assist. The on site restaurant was good. The location was perfect: a short walk to the South Kensington tube station, many museums and if the weathers cooperates to Harrod’s as well. The only negative was the WiFi which kept dropping I would definitely stay here again!
A view of the room
A view of the shower
Beverage at the restaurant
Complimentary gelato
Stayed 5 nights in Sep 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Lovely hotel in a great place for the museums which also felt safe. Staff were very helpful and friendly. We found it to be quiet. Tube stop opposite hotel. Only negative is that the aircon could not cope (30°C + in London).
Stayed 3 nights in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, food, location and very welcoming and professional staff. Very good team of people working to make a trip as good as it possibly could be. So many delightful and refreshing touches to this hotel that make you want to return.
Stayed 3 nights in Jun 2025

10/10 Excellent

JOHN

Liked: Staff & service, property conditions & facilities
Service was amazing! Hotel immaculate
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice location. Reasonable priced.
Stayed 3 nights in Apr 2025

10/10 Excellent

holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very attractive small hotel in the busy area of Kensington. We had many buses to chose from that run past Harrod's or to museums or other things we wanted to visit. This is a big plus to us as we use buses to not only save a fortune, but to see cities as we get around. The concierge was very helpful, and helped us figure out that in the end it was going to be worth it to take a cab to the airport, for example, and called those cabs for us. Downstairs there is a really nice small restaurant with very good Italian food and good service. Breakfast was also served there and had a good selection and good service. The feel of the hotel is slightly old style, comfortable furniture and lovely decoration. I especially like the older style, as many notels in Europe have moved to a kind of black and grey and chrome look. This hotel made us feel as if we were in traditional historic London, and had the look and feel of a charming place to stay with tradition but of course modern amenities. Can't recommend it enough.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sukhvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely superb staff! Tom, Gabriel, the reception team, the team at the bar… nothing was too much trouble and everyone were
Stayed 2 nights in Jul 2025

10/10 Excellent

Pentti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very good location. Highly recommended.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean and close to everything
Stayed 5 nights in Jan 2025

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