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The Pelham London - Starhotels Collezione

Property class: 5 and above

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Photo gallery for The Pelham London - Starhotels Collezione

A traditional room with a fireplace, a large mirror, and classic furniture. - The Pelham London - Starhotels Collezione (London)
Creator video
A classic room with a fireplace, two armchairs, a sofa, a chandelier, and a large mirror. - The Pelham London - Starhotels Collezione (London)
A reception area with a dark wooden desk, a white vase with flowers, a patterned armchair, and framed artwork on the wall. - The Pelham London - Starhotels Collezione (London)
A classic four-poster bed with a white bedspread and red and white pillows, a wooden nightstand with a lamp, a chair, and a small table with a lace tablecloth. - The Pelham London - Starhotels Collezione (London)
Located close to Natural History Museum and Victoria and Albert Museum, The Pelham London - Starhotels Collezione provides a coffee shop/cafe, a library, and dry cleaning/laundry services. The on-site Italian cuisine restaurant, La Trattoria, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and 2 bars.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for King Suite

A bedroom with a large bed, a red armchair, a wooden cabinet, and a window with curtains.

King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double Room

A bedroom with a large bed, a nightstand, a chair, a window with curtains, and a bookshelf.

Cosy Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A bedroom with a large bed, a wooden wardrobe, a desk with a chair, and a fireplace.

Deluxe Double Room

8.8 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

A bedroom with a large bed, a nightstand, a chair, and a window with curtains.

Executive Room

9.6 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, two chairs, a desk with a lamp, a mirror, and a view of the city through the window.

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

A desk with a vintage radio, a vase with flowers, and a chair with a patterned cushion.

King Suite

  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in London City Centre, a neighborhood in London, The Pelham London - Starhotels Collezione is in a shopping district and near the airport. The area's natural beauty can be seen at Hyde Park, while Victoria and Albert Museum and Science Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Royal Albert Hall. Guests love the hotel's convenience to public transportation: South Kensington Underground Station is just steps away and Gloucester Road Underground Station is 9 minutes by foot. Visit our London travel guide
Map
15 Cromwell Place, South Kensington, London, England, SW7 2LA

What's nearby

  • A grand cathedral interior with a high arched ceiling, intricate stonework, and a central staircase.
    Natural History Museum
    3 min walk - 0.2 miles
  • A large red brick building with arched windows and a reflective pool.
    Victoria and Albert Museum
    4 min walk - 0.3 miles
  • A historic building with red brick architecture, a statue, and a clear blue sky.
    Imperial College London
    6 min walk - 0.4 miles
  • A spherical metallic structure suspended by cables in a dark room.
    Science Museum
    6 min walk - 0.4 miles
  • A river with boats, a gazebo, and autumn trees.
    Hyde Park
    12 min walk - 0.7 miles

Getting around

  • South Kensington Underground Station
    1 min walk
  • West Brompton Station
    3 min drive
  • Heathrow Airport (LHR)
    35 min drive

Restaurants

  • Petit Pret
    2 min walk
  • Pret a Manger
    1 min walk
  • Billionaire Lounge
    2 min walk
  • Tombo
    2 min walk
  • Honest Burgers
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 27 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Trattoria

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 570 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 27 per person
  • Pet fee: GBP 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Pelham London - Starhotels Collezione pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 40 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Pelham London - Starhotels Collezione?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Pelham London - Starhotels Collezione?

Check-out is at 11 AM.

Where is The Pelham London - Starhotels Collezione located?

This family-friendly London hotel is located near the airport, within a 5-minute walk of Natural History Museum, Victoria and Albert Museum, and Science Museum. Imperial College London and Hyde Park are also within 15 minutes. South Kensington Underground Station is only a 2-minute walk and Gloucester Road Underground Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Pelham London - Starhotels Collezione Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 649 out of 1002 reviews
Rating 8 - Good. 257 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place great location
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff and great location
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and enjoyed my stay everything was excellent, I will return
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was top notch. They were very friendly and offered to help with anything.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient hotel with very friendly staff loved this place will definitely stay here again
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, comfortable stay. Staff was fantastic.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with super friendly staff! We are definitely staying here again!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in south kensington. Staff are very friendly. Wonderful bed. Luxury sheets
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff, cute and cozy hotel
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Great location, staff, rooms, but - the carpet was filthy, air vents dusty and dirty glasses left after room cleaning.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel easy to find. Staff very helpful, Breakfast nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect stay in a beautiful hotel. Lovely room and public spaces, great location...and a wonderfully welcoming and helpful team that brought extra magic to our short stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big bed and great hotel, fantastic location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite stay, walking distance to Kings Road. Staff was superb! Breakfast was excellent.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My main take away from this stay was the friendly and accommodating staff, the bed was cozy and the room was cute, but the staff is what made it great.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Pelham. We had a gorgeous room with a large bathroom and tub in a fabulous location. The decor was gorgeous and the staff very helpful and friendly. Wish we’d booked a longer stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Short break in London. Super location and a lovely quiet hotel. Have stayed before and will be back!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very nice stuff. Location can’t be beaten.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the best !! Perfect location! Seconds from the tube- nice restaurants and bars in the neighborhood.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, very quiet room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in we were warmly welcomed by the staff. Our room was very spacious and we had a beautiful welcome gift of fruit waiting for us on the table which was so appreciated after a day of travel. I highly recommend The Pelham and will stay there again when traveling to London.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very well located to discover London is it is across from South Kensington station. Staff was kind and welcoming (except on one unfortunate occasion) and the room was well cleaned every day.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and property. The rooms are beautifully designed and appointed. The staff is absolutely wonderful. When we visited it was very hot, it was nice having air conditioning in the room. The sheets are great quality and the bed is very comfortable. The location couldn’t be better. Very pleased and cannot wait to visit again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with excellent breakfast.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a very pleasant stay at The Pelham. Our room was very nice, the location of the hotel was exceptional, and the staff were delightful. Highly recommend!
Stayed 4 nights in Mar 2026