See all properties

The Pelham London - Starhotels Collezione

Choose dates to view prices

Photo gallery for The Pelham London - Starhotels Collezione

Frette Italian sheets, premium bedding, minibar, in-room safe - The Pelham London - Starhotels Collezione (London)
Creator video
Meeting facility - The Pelham London - Starhotels Collezione (London)
King Suite | Frette Italian sheets, premium bedding, minibar, in-room safe - The Pelham London - Starhotels Collezione (London)
Reception - The Pelham London - Starhotels Collezione (London)
Luxury
5.0 star property
9.0

Wonderful

Intimate retreat in South Kensington

Sophisticated Italian cuisine awaits at the hotel's restaurant, where presentation enhances every dish. South Kensington tube station provides access to London's cultural treasures. Plush robes and slippers await in individually decorated rooms featuring luxury soaps and Frette Italian sheets.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

View all photos for Cosy Double Room

Cosy Double Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Cosy Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Executive Room

9.6 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

King Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

King Suite

  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in London City Centre, a neighborhood in London, The Pelham London - Starhotels Collezione is in a shopping district and near the airport. The area's natural beauty can be seen at Hyde Park, while Victoria and Albert Museum and Science Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Royal Albert Hall. Guests love the hotel's convenience to public transportation: South Kensington Underground Station is just steps away and Gloucester Road Underground Station is 9 minutes by foot. Visit our London travel guide
Map
15 Cromwell Place, South Kensington, London, England, SW7 2LA

What's nearby

  • Natural History Museum
    Natural History Museum
    3 min walk - 0.2 miles
  • Victoria and Albert Museum
    Victoria and Albert Museum
    4 min walk - 0.3 miles
  • The Royal Albert Hall entrance statue at south Kensington as seen on a sunny spring morning
    Imperial College London
    6 min walk - 0.4 miles
  • Science Museum
    Science Museum
    6 min walk - 0.4 miles
  • Hyde Park
    Hyde Park
    12 min walk - 0.7 miles

Getting around

  • South Kensington Underground Station
    1 min walk
  • West Brompton Station
    3 min drive
  • Heathrow Airport (LHR)
    35 min drive

Restaurants

  • Petit Pret
    2 min walk
  • Supernova
    1 min walk
  • Pret a Manger
    1 min walk
  • Paul
    1 min walk
  • The Hoop & Toy
    1 min walk

About this property

The Pelham London - Starhotels Collezione

Luxury boutique hotel near Natural History Museum
Located close to Victoria and Albert Museum and Science Museum, The Pelham London - Starhotels Collezione provides a coffee shop/cafe, a library, and dry cleaning/laundry services. The on-site Italian cuisine restaurant, La Trattoria, offers breakfast, lunch, dinner, and kids' meals. In addition to a fireplace in the lobby and 2 bars, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), tour/ticket assistance, and luggage storage
  • A front-desk safe, concierge services, and a banquet hall
  • Guest reviews say great things about the helpful staff and proximity to public transit
Room features
All 52 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and Frette Italian sheets
  • Bathrooms with designer toiletries and bidets
  • 36-inch flat-screen TVs with cable channels
  • Childcare services, daily housekeeping, and desks

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Lobby lounge
The Bailey's Hotel London Kensington
London City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 2,416 reviews
The Bailey's Hotel London Kensington
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 24 for adults and GBP 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Trattoria

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 570 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Pet fee: GBP 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London

Frequently asked questions

Is The Pelham London - Starhotels Collezione pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 40 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Pelham London - Starhotels Collezione?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Pelham London - Starhotels Collezione?

Check-out is at 11 AM.

Where is The Pelham London - Starhotels Collezione located?

This family-friendly London hotel is located near the airport, within a 5-minute walk of Natural History Museum, Victoria and Albert Museum, and Science Museum. Imperial College London and Hyde Park are also within 15 minutes. South Kensington Underground Station is only a 2-minute walk and Gloucester Road Underground Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Pelham London - Starhotels Collezione Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 611 out of 962 reviews
Rating 8 - Good. 259 out of 962 reviews
Rating 6 - Okay. 61 out of 962 reviews
Rating 4 - Poor. 24 out of 962 reviews
Rating 2 - Terrible. 7 out of 962 reviews

Reviews

Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the best !! Perfect location! Seconds from the tube- nice restaurants and bars in the neighborhood.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Vanessa Weiner Von

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very nice stuff. Location can’t be beaten.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with a very friendly helpful staff. Very close to the natural history and V&H museum and Hyde Park. Across the street from the Soith Kensington Tube station (Circle Line). Great location with fantastic places to geab a coffe and pastry near by.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was huge and so comfortable. Lovely furniture. Excellent convenient location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a very pleasant stay at The Pelham. Our room was very nice, the location of the hotel was exceptional, and the staff were delightful. Highly recommend!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughters and I spent our final 2 nights in London at The Pelham. It was the perfect cap to the trip. The location was excellent, the kindest staff, the beds were very comfy, and the small touches like the beautiful floral mugs and the pink slippers. The restaurant was delicious as well, we enjoyed an Italian supper, and filling breakfasts. We can’t wait to visit again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near several tourist attractions and across the street from the South Kensington underground which made it easy to get to other tourist attractions not within walking distance. The concierge was very helpful in providing directions and obtaining play tickets.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at this hotel for seven nights. We loved the location right across the street from the tube and a bus stop. The surrounding South Kensington neighborhood was very nice and felt high-end. The staff was kind and professional. Our room was well appointed. The mattress, bedding and towels were luxurious. We will definitely be coming back when we visit London next time. I highly recommend this property.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location close to south kensington tube Lots of restaurants surrounding hotel
Stayed 3 nights in Dec 2025
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, warm welcome and extremely comfortable bed
Stayed 1 night in Dec 2025
Verified

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities
Clean room, staff were fab. Amenities good
Stayed 1 night in Jan 2026
Verified

8/10 Good

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel. Great service and staff. Well situated & confortable
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with excellent breakfast.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Fif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal, staff are super friendly!
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Staff are lovely . Good location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, amenities
Excellent location and property
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Marcella

Liked: Cleanliness, amenities, property conditions & facilities
Concierge Gabriel was exceptional. All staff were excellent and the hotel is lovely.
South Kensington station is across the street.
The library is a lovely place to have a visit and some tea.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Golan

Liked: Cleanliness, staff & service, amenities
I was very satisfied with my stay - the service was excellent, the room was clean, the breakfast was exceptional (possibly the best I’ve had in a European hotel), and the location is unbeatable. While the room was small, it was acceptable for a hotel in a European capital and well outweighed by the overall experience.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly attentive and rooms were spacious and comfortable.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice hotel, for our purposes well located, concierges really helpful
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities
Staff are wonderful, Thomas concierge could not have been more helpful. Great hitel
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Elin Llywelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in beautiful location.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Great central location, friendly helpful staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kuulei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel; a perfect balance of elegance and casual. Always my favorite place to stay when in London. Plus the location, across from the So. Kensington Tube station, is very handy. Great place for a woman traveling alone; very safe.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

BonnieJean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific staff. Very comfortable, quiet, clean room. The location is superb for access to great restaurants, tube, and museums.
Stayed 6 nights in Sep 2025