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The Park Hotel London

3.5 star property
Downtown London's vibrant scene awaits just steps from this hotel, where guests relax by the lobby fireplace or enjoy drinks at the bar after exploring

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Photo gallery for The Park Hotel London

A modern hotel lobby with leather seating, a reception area, and a dining space. - The Park Hotel London (London)
A modern open-plan living area with a dining table, chairs, a sofa, and a kitchen area with a microwave and refrigerator. - The Park Hotel London (London)
A hotel entrance with a covered outdoor area, large windows, and a sign indicating a parking area. - The Park Hotel London (London)
A reception desk at The Park Hotel London with a modern design, a logo, and a reception area. - The Park Hotel London (London)
A spacious lobby with a modern design, featuring leather sofas, a coffee table, and a reception desk. - The Park Hotel London (London)
The Park Hotel London, in Downtown London, boasts a welcoming lobby with a fireplace. Guests can relax at the bar, use the gym, or store luggage. With 5 meeting rooms and a location near Budweiser Gardens, visitors appreciate the convenient setting and notably helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Lifestyle Suite, 2 Queen Beds with Sofa bed

A hotel room with two beds, a large padded headboard, and a bedside table with a lamp.

Lifestyle Suite, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(59 reviews)
  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds
  • Free wired internet

View all photos for Lifestyle Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a window with curtains.

Lifestyle Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(62 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible | 1 bedroom, premium bedding, pillowtop beds, desk

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed
  • Free wired internet

View all photos for Preferred Suite, 2 Queen Beds with Sofa bed

A modern living room with a grey sofa, a white coffee table, and a flat-screen TV on a wooden stand. There is a dining area with a table and chairs, and a kitchen in the background.

Preferred Suite, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds
  • Free wired internet

View all photos for Preferred Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a TV, a sofa, a small table, and a kitchenette area.

Preferred Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(25 reviews)
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed
  • Free wired internet

About the neighborhood

Located in Downtown London, a neighborhood in London, The Park Hotel London is in the entertainment district and near a train station. Labatt Brewery Tour and London Children's Museum are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Westminster Ponds and Komoka Provincial Park. Silverwood Arena and Oakridge Arena are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our London travel guide
Map
242 Pall Mall Street, London, ON, N6A5P6

What's nearby

  • A wrought iron archway with the inscription "Victoria Park" above a pathway.
    Victoria Park
    5 min walk - 0.3 miles
  • A lake with a fountain, surrounded by trees and a bench.
    Harris Park
    8 min walk - 0.5 miles
  • Centennial Hall
    8 min walk - 0.5 miles
  • London Music Hall
    13 min walk - 0.7 miles
  • Budweiser Gardens
    14 min walk - 0.8 miles

Getting around

  • London Station
    5 min drive
  • London, ON (YXU-London Intl.)
    12 min drive

Restaurants

  • Joe Kool's
    5 min walk
  • Starbucks
    5 min walk
  • London Pie Co
    2 min walk
  • HOUSE Craft Burgers, Beer & Video
    3 min walk
  • Jack Astor's Bar & Grill
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (CAD 32 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,600 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 65 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night
  • Resort fee: CAD 16.94 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Pet fee: CAD 65 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Park Hotel London pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 65 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 32.00 per night.

What time is check-in at The Park Hotel London?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at The Park Hotel London?

Check-out is at noon. Late check-out is available for CAD 65.00 (subject to availability).

Where is The Park Hotel London located?

Located in Downtown London, this hotel is 0.5 mi (0.9 km) from Victoria Park and 1.6 mi (2.6 km) from University of Western Ontario. Centennial Hall and Grand Theatre are also within 15 minutes. London, ON (XDQ-London Train Station) is 20 minutes by foot and London Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Park Hotel London Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 986 out of 1564 reviews
Rating 8 - Good. 367 out of 1564 reviews
Rating 6 - Okay. 123 out of 1564 reviews
Rating 4 - Poor. 47 out of 1564 reviews
Rating 2 - Terrible. 41 out of 1564 reviews

Reviews

Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, easy parking
Stayed 1 night in May 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, spacious rooms for a great price. Downtown location is great for walking access to restaurants.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and clean. The location was great with many food options nearby.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff made the stay a good experience. The room was very clean and spacious. The hotel's central location and underground parking were quite convenient.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Michele

Liked: Staff & service, amenities, property conditions & facilities
Large suite with everything you need. Friendly staff.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was safe and convenient. More hot items would improve the breakfast, but overall, very good. We would stay again.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service
Friendly staff, quick and easy check in, decent breakfast, and solid location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Apparently every room is a suite..our was. Signage in parking was hard to find, where entrance to hotel was! Breakfast was good
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the park hotel for a girls getaway! The rooms were spacious and bright. Breakfast was delicious. Parking was very accessible and convenient. Overall, it was a wonderful experience.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, wonderful staff, great breakfast and no free parking. 32$/day. Expensive for London. Should be complementary or 15$/night
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff,comfortable room. A great stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was exactly as shown on the website. Very clean, nice and updated. Staff I spoke to were all very friendly and helpful (note the ice machine & water bottle fillers are on the 3rd & 12th floors). Parking is underground. Great location. I would definitely stay here again.
Stayed 1 night in May 2026
Verified

8/10 Good

Jonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice solid hotel on the edge of downtown London. Nice staff and large room.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the staff were courteous.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Staff and hotel were great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Came with my two young children, lots of room, staff was great, breakfast as well. Highly recommend and would return.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious room. Pleasant staff. Love the secured parking.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super easy and quick with friendly staff. The rooms are spacious and in good shape. Parking in the hotel’s underground lot is $32 for one night which is something to be aware of beforehand. Overall an excellent stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, staff is very friendly. The whole experience was great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Great location.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Thanks for providing us with a good, basic room for the night. The hotel is in an excellent, central location, too. The front desk staff were helpful with any questions we had.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. The location was excellent, with lots of good restaurants and amenities nearby, making it very convenient to explore the area. We booked a suite and were very happy with the size of the room. The bed was comfortable, and the air conditioning was surprisingly quiet, which made for a restful night’s sleep. Overall, the room was comfortable and met our expectations. The only minor area for improvement would be a little extra attention to detail with housekeeping. The walls could have been cleaner, and the moldings were somewhat dusty. Aside from that, we really enjoyed our stay and would happily consider staying here again.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Big Rooms, Quick Checkin, Close to Downtown
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Tara

Liked: Cleanliness
Clean room and very comfortable bed. Nice to have two rooms and a kitchenette.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, paid $165 a night. Clean, nice rooms, well located. Staff is responsive. Positive experience. I would stay there again.
Stayed 2 nights in Mar 2026