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The Other House South Kensington

4.0 star property
Hotel with a full-service spa, a short walk to Natural History Museum

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Photo gallery for The Other House South Kensington

Exterior
Creator video
Lobby sitting area
Daily full breakfast (GBP 27 per person)
Indoor pool
Located near Imperial College London, The Other House provides a peaceful retreat with its indoor pool and spa treatments. Visitors can relax in the library, enjoy meals at The Other Kitchen, or have coffee in the cafe. Past guests consistently praise their experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Room service
  • Bar
  • Pet friendly
Spa

Spa

The Other Space has some ways to help you decompress. The hotel's spa offers deep-tissue massages and sports massages. Types of treatments available include aromatherapy, Ayurvedic treatments, body scrubs, and body wraps. Other on-site facilities include a steam room and a sauna.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for The Mezz

1 bedroom, premium bedding, in-room safe, individually decorated

The Mezz

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dishwasher
Smart TV
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Greater Mezz

The Greater Mezz | 1 bedroom, premium bedding, in-room safe, individually decorated

The Greater Mezz

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dishwasher
Smart TV
  • 41 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Courtyard

Greater Courtyard | 1 bedroom, premium bedding, in-room safe, individually decorated

Greater Courtyard

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dishwasher
Smart TV
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Eaves

Club Eaves | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Eaves

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dishwasher
Smart TV
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Club Apartments

The Club Apartments | 1 bedroom, premium bedding, in-room safe, individually decorated

The Club Apartments

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dishwasher
Smart TV
  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Club Flats

Greater Club Flats | 1 bedroom, premium bedding, in-room safe, individually decorated

Greater Club Flats

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dishwasher
Smart TV
  • 26 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Courtyard

Club Courtyard | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Courtyard

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dishwasher
Smart TV
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Turret

The Turret | 1 bedroom, premium bedding, in-room safe, individually decorated

The Turret

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dishwasher
Smart TV
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bedroom

King Bedroom | 1 bedroom, premium bedding, in-room safe, individually decorated

King Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dishwasher
Smart TV
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Bedroom Vault

1 bedroom, premium bedding, in-room safe, individually decorated

2 Bedroom Vault

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dishwasher
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Junior (Twin)

Club Junior (Twin) | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Junior (Twin)

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dishwasher
Smart TV
Hypo-allergenic bedding
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Atrium

Club Atrium | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Atrium

8.6 out of 10
Excellent
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Original

Club Original | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Original

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dishwasher
Smart TV
  • 23 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom Vault

1 bedroom, premium bedding, in-room safe, individually decorated

3 Bedroom Vault

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dishwasher
Smart TV
Hypo-allergenic bedding
  • 23 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for King Accessible

King Accessible | 1 bedroom, premium bedding, in-room safe, individually decorated

King Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dishwasher
Smart TV
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ

What's nearby

  • Natural History Museum - 9 min walk - 0.5 miles
  • Imperial College London - 9 min walk - 0.5 miles
  • Kensington High Street - 14 min walk - 0.8 miles
  • Royal Albert Hall - 15 min walk - 0.8 miles
  • Hyde Park - 16 min walk - 0.9 miles

Getting around

  • Gloucester Road Underground Station - 3 min walk
  • West Brompton Station - 15 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • Club Lounge
  • ‪Starbucks - ‬3 min walk
  • ‪Burger King - ‬2 min walk
  • ‪The Stanhope Arms - ‬2 min walk
  • ‪Hjem - ‬4 min walk

About this property

The Other House South Kensington

Upscale hotel near Natural History Museum
Near Imperial College London and Victoria and Albert Museum, The Other House South Kensington provides a coffee shop/cafe, a library, and laundry facilities. Treat yourself to a body scrub, a massage, or Ayurvedic treatments at The Other Space, the onsite spa. The on-site restaurant, The Other Kitchen, offers breakfast, brunch, and lunch. In addition to a bar and a steam room, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), express check-out, and express check-in
  • Luggage storage, a 24-hour front desk, and a banquet hall
  • Meeting rooms, an elevator, and massage treatment rooms
Room features
All 237 individually furnished rooms include perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • 2 bathrooms with rainfall showers and designer toiletries
  • 48-inch Smart TVs with streaming services and digital channels
  • Wardrobes/closets, eco-friendly cleaning products, and dishwashers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 27 for adults and GBP 27 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways (43 inches high)
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of GBP 50 per accommodation (varies based on length of stay), plus a deposit of GBP 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 100 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 27 for children
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

Frequently asked questions

Does The Other House South Kensington have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is The Other House South Kensington pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 100 lbs per pet. There's a deposit of GBP 500 per stay and a fee of GBP 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Other House South Kensington?

This property doesn't offer parking.

What time is check-in at The Other House South Kensington?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

What time is check-out at The Other House South Kensington?

Check-out is at 11:00 AM.

Where is The Other House South Kensington located?

Located in London City Centre, this spa hotel is within a 10-minute walk of Cromwell Road and Natural History Museum. Kensington High Street and Imperial College London are also within 15 minutes. Gloucester Road Underground Station is only a 3-minute walk and South Kensington Underground Station is 8 minutes.

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The Other House South Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 164 out of 216 reviews
Rating 8 - Good. 36 out of 216 reviews
Rating 6 - Okay. 8 out of 216 reviews
Rating 4 - Poor. 6 out of 216 reviews
Rating 2 - Terrible. 2 out of 216 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel, beautiful interior.
Stayed 1 night in Aug 2025

10/10 Excellent

Arwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 8 days and the stay was pleasant.
Stayed 8 nights in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was
Stayed 2 nights in Jul 2025

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendly staff and spa
Stayed 2 nights in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

iqbal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really well planned, great quality linen & well organised kitchenette
Stayed 6 nights in Jul 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel, great styling, we had an awesome stay, staff very welcoming. Gloucester Road Station is just around the corner making it easy to get around London, or just go for walks to around the streets of Kensington and Chelsea.
Stayed 4 nights in Aug 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice - relaxing stay
Stayed 1 night in May 2025

10/10 Excellent

Paul

Clean facilities and friendly staff
Stayed 6 nights in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Our family recently stayed for four nights. We loved everything about this hotel. The air con was especially appreciated during the excessive heat. The mentors,
Stayed 4 nights in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we entered this hotel, you felt welcome. Reception staff were amazing and the room was top notch. We stayed in one of the basement rooms (2 adults and 3 kids). Very quirky, clean and had an amazing nights sleep. Big thank you. Will definitely be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was wonderful. It was right in center of Kensington. Very close to the underground, cafes, restaurants, Hyde park, museums. The staff were extremely nice. Rooms were great.
Stayed 8 nights in Jul 2025

10/10 Excellent

Helen

The greeting we received upon arrival was extremely friendly, warm and welcoming. It was a great start to our stay. Thank you
Stayed 1 night in Jul 2025

10/10 Excellent

Monika

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay! Beautiful rooms, kind staff, and family friendly. Kitchen was well stocked and the amenities were fantastic. We also ate at the restaurant and the food and service were excellent. Also close to the train station. Would absolutely stay again!
Stayed 6 nights in Jun 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Particularly liked the pool and spa area
Stayed 2 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay in. The hotel was really cute and I like the little patio areas outside the rooms. The only complaint is the room is very dark so bring a vanity mirror or something for makeup.
Stayed 6 nights in Jun 2025

10/10 Excellent

Iris

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel just a few minutes on foot from the tube. The rooms are small but well laid out. The pool and sauna/steam room were excellent, and the hotel bar was a lot of fun. Highly recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel, the smell everywhere was amazing, the spa with heated sun loungers was just perfect. Would definitely book again
Stayed 1 night in May 2025

10/10 Excellent

Keren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service. Friendly staff went above and beyond, even assisting me to send a package back to Australia.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 7 nights in Jun 2025

10/10 Excellent

Hadley

Liked: Cleanliness, amenities
Absolutely love!!!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and stay was amazing. Highly recommend. Side recommendation is that the hotel offer hand towels for face washing and lotion with the shampoo and hair conditioner in rooms. See you soon!
Stayed 5 nights in Jun 2025

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Jun 2025

8/10 Good

Melanie

Liked: Property conditions & facilities
Good location. Rooms nice with the convenience of having small kitchen and seating area.
Stayed 3 nights in May 2025

8/10 Good

Regan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location was phenomenal. Within two blocks there were multiple restaurants, a Tube stop, and a bus stop that could take you all over the city easily. My only complaint was that the hotel was doing maintenance directly in front of my room. I was not notified by staff that the work was taking place. It was annoying and potentially unsafe for myself and other guests.
Stayed 5 nights in Jun 2025