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The Other House South Kensington

Property class: 4

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Photo gallery for The Other House South Kensington

An indoor swimming pool with lounge chairs and a glass ceiling. - The Other House South Kensington (London)
Creator video
A cozy dining area with a wooden table and chairs, surrounded by potted plants and a large tapestry. - The Other House South Kensington (London)
A spacious indoor area with seating arrangements, large windows, and decorative elements. - The Other House South Kensington (London)
A modern lobby with a sofa, chairs, a coffee table, and a decorative ceiling. - The Other House South Kensington (London)
Near Natural History Museum and Victoria and Albert Museum, The Other House South Kensington provides a coffee shop/cafe, a library, and laundry facilities. Indulge in a massage, a body treatment, and a facial at the onsite spa. The on-site restaurant, The Other Kitchen, offers breakfast, brunch, and lunch. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a bar and a 24-hour gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Club Junior (Twin)

A hotel room with two beds, a nightstand, a lamp, and a view of the hallway.

Club Junior (Twin)

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Eaves

A hotel room with a bed, a sofa, a nightstand, a lamp, and a view of the sky.

Club Eaves

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Original

A modern hotel room with teal walls, a sofa set, a coffee table, and a lamp.

Club Original

9.6 out of 10
Exceptional
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Atrium

A modern living room with a dark green sofa, a round coffee table, a beige armchair, and a floor lamp. A kitchen with dark cabinets and a wooden countertop is visible in the background.

Club Atrium

8.8 out of 10
Excellent
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Greater Club Flats

A hotel room with a green sofa, a patterned pillow, a plaid blanket, a side table with a cup, and a bed with a plaid blanket.

Greater Club Flats

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for The Mezz

A modern hotel room with a large bed, a nightstand, a desk, and a staircase.

The Mezz

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for The Turret

A modern living room with a sofa, a coffee table, and a dining table. There is a kitchen area with cabinets and a countertop. The room has a unique tree mural on the walls.

The Turret

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for The Club Apartments

A modern hotel room with a grey sofa, a small ottoman, a red lamp, and a blue accent wall.

The Club Apartments

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for The Greater Mezz

A modern hotel room with a blue accent wall, a sofa, a small table with books and a cup, a floor lamp, and a suitcase.

The Greater Mezz

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for King Bedroom

A hotel room with a bed, a nightstand, a lamp, and a wall-mounted light fixture.

King Bedroom

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Greater Courtyard

A modern living room with a dark green sofa, a red ottoman, and a coffee table. A kitchen with dark cabinets and a marble countertop is visible in the background.

Greater Courtyard

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Courtyard

A modern hotel room with a red sofa, a bed with a plaid blanket, and a decorative screen.

Club Courtyard

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for King Accessible

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

King Accessible

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for 2 Bedroom Vault

A hotel room with a bed, a nightstand, a teddy bear, and a red chair.

2 Bedroom Vault

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 3 Bedroom Vault

A hotel room with a bed, a nightstand, a teddy bear, and a red chair.

3 Bedroom Vault

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Club Vault (Lower ground floor)

A hotel room with a bed, a nightstand, a teddy bear, and a red chair.

2 Bedroom Club Vault (Lower ground floor)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 3 Bedroom Club Vault(Lower ground floor)

A hotel room with a bed, a nightstand, a teddy bear, and a red chair.

3 Bedroom Club Vault(Lower ground floor)

  • 53 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds
  • Free WiFi

APARTMENT CLUB

  • Sleeps 10
  • Free WiFi

About the neighborhood

Located in London City Centre neighborhood, The Other House South Kensington is connected to a rail/subway station. Buckingham Palace and Marble Arch are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Kensington Gardens. Natural History Museum and London Eye are not to be missed. Visit our London travel guide
Map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ

What's nearby

  • A historic building with two prominent towers and intricate architectural details.
    Cromwell Road
    3 min walk - 0.2 miles
  • A grand cathedral interior with a high arched ceiling, intricate stonework, and a central staircase.
    Natural History Museum
    9 min walk - 0.5 miles
  • A historic building with red brick architecture, a statue, and a clear blue sky.
    Imperial College London
    10 min walk - 0.6 miles
  • A red double-decker bus on a city street, a historic building with arched windows, and pedestrians.
    Kensington High Street
    13 min walk - 0.7 miles
  • A statue of a woman holding a torch, with a golden roof and intricate architectural details in the background.
    Kensington Gardens
    13 min walk - 0.7 miles

Getting around

  • Gloucester Road Underground Station
    3 min walk
  • West Brompton Station
    15 min walk
  • Heathrow Airport (LHR)
    32 min drive

Restaurants

  • Club Lounge
  • Caffè Nero
    1 min walk
  • Fait Maison
    9 min walk
  • Cast Iron Bar & Grill
    8 min walk
  • The Stanhope Arms
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 31 for adults and GBP 31 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways (43 inches high)
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from August 18 2026 to September 1 2027 (dates subject to change).

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of GBP 52.50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 100 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
5 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 31 for adults and GBP 31 for children
  • Pet fee: GBP 52.50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Other House South Kensington have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is The Other House South Kensington pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 100 lbs per pet. There's a fee of GBP 52.50 per accommodation, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Other House South Kensington?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Other House South Kensington?

Check-out is at 11:00 AM. Late check-out is available for GBP 50 (subject to availability).

Where is The Other House South Kensington located?

Located in London City Centre, this spa hotel is within a 10-minute walk of Cromwell Road and Natural History Museum. Victoria and Albert Museum and Kensington High Street are also within 15 minutes. Gloucester Road Underground Station is only a 3-minute walk and South Kensington Underground Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Other House South Kensington Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 350 out of 463 reviews
Rating 8 - Good. 75 out of 463 reviews
Rating 6 - Okay. 26 out of 463 reviews
Rating 4 - Poor. 7 out of 463 reviews
Rating 2 - Terrible. 5 out of 463 reviews

Reviews

Verified review

8/10 Good

Tatjana

Loved the pool, breakfast was nice, love the location - perfect for dogs …
Stayed 15 nights in Jun 2026
Verified review

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel did not disappoint. Small, well appointed rooms. Very chic lounge and bar.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the blend of hotel amenities and the privacy and space of a flat. The location is of course amazing for visitors to London
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large room with great amenities. Hotel has gym, spa, and isvin a great and convenient location
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, especially with directions! The bar and restaurant are very nice. The location is only 3 blocks from the subway.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of this hotel. It is around the corner to Gloucester Station which has a direct line to most tourist attractions. The neighborhood was also very safe and clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Paulo

Great place in a great neighborhood.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Charlotte

Absolutely wonderful stay. Beautiful rooms, comfy beds and fantastic atmosphere
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sarah Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best stay! Friendly staff, very clean and comfortable.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Need phones in rooms and earlier service of rooms. Lovely room and staff.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Great place, loads of options for a staycation, really clean, good food and drink options, spa and gym. Good London location. Would recommend to all
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was lovely
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Chrissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, great amenities, clean and comfortable. Loved having the little kitchen/living room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, excellent amenities and exclusive areas.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kingsley

Liked: Cleanliness, staff & service, amenities
Outstanding hotel great location love the interior and the staff are more than welcome and friendly. We will definitely stay there again very soon we hope !
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel, pool was small but lovely! Nice friendly staff and great location. Will defo stay again
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Emmanuele

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay very nice hotel in a excellent location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and especially nice for a longer stay. The kitchen amenities were great and the layout of the room gave us plenty of space. The pool and sauna were very nice at the end of the day.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, amenities
Great location.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at The Other House and we would definitely come back. The apartment was small but they made greatbuse of space and furnishings were unique and welcoming. The location was very central, easy walk to Hyde Park, Kensington Gardens, lots of great restaurants to choose from and area felt very safe. We only used the lounge for a drink one night.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Wonderful facilities
Stayed 1 night in Feb 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Very clean, friendly welcome.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The room and property were very clean. Great location.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, tastefully decorated, and comfortable. The gym was great, the sauna and steam room was really nice too. The pool was good, though it was a bit small.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were friendly and accommodating, our room was clean and comfortable. Everything we needed. The pool was fantastic and a great end to our busy day. We will definitely be back.
Stayed 1 night in Feb 2026