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The Milestone Hotel

5.0 star property
Georgian hotel with bars and a fitness center

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Photo gallery for The Milestone Hotel

Exterior
Coffee/tea maker
Suite (7) Master) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar
LCD TV, DVD player
Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking available
  • Room service

Room options

View all photos for Superior Queen Room

Superior Queen Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Superior Queen Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Park View

Junior Suite, Park View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Junior Suite, Park View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (7) Master)

Suite (7) Master) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Suite (7) Master)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 45.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 King Bed, Park View

Deluxe Twin Room, 1 King Bed, Park View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Twin Room, 1 King Bed, Park View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (King/Twin)

Deluxe Twin Room (King/Twin) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Twin Room (King/Twin)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 24.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 36.0 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
1 Kensington Court, London, England, W8 5DL

What's nearby

  • Kensington High Street - 1 min walk - 0.0 miles
  • Kensington Gardens - 1 min walk - 0.0 miles
  • Kensington Palace - 5 min walk - 0.3 miles
  • Royal Albert Hall - 9 min walk - 0.5 miles
  • Harrods - 4 min drive - 1.3 miles

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • High Street Kensington Station - 6 min walk
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Bertie's Bar - ‬2 min walk
  • ‪Joe & the Juice - ‬3 min walk
  • ‪Flat Iron - ‬3 min walk
  • ‪Zaika - ‬1 min walk
  • ‪Min Jiang - ‬2 min walk

About this property

The Milestone Hotel

Luxury boutique hotel near Kensington High Street
Located close to Thackeray Gallery and Kensington Palace, The Milestone Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and 2 bars. Treat yourself to spa services, such as aromatherapy, a facial, or a massage. The on-site restaurant, Chenestons, offers lunch and dinner. In addition to a gym and a 24-hour business center, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An indoor pool
  • English breakfast (surcharge), valet parking (surcharge), and babysitting (surcharge)
  • An elevator, smoke-free premises, and wedding services
  • A banquet hall, a front-desk safe, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 62 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with designer toiletries and deep soaking tubs
  • LCD TVs with cable channels and DVD players
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Awards and affiliations

The Milestone Hotel is listed in the 2021 Travel + Leisure 500.

Languages

Afrikaans, Arabic, Bulgarian, Chinese (Mandarin), Czech, Dutch, English, Estonian, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 65 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 50 for adults and GBP 39 for children
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Chenestons
  • Conservatory
  • Stables Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Banquet hall
  • Built in 1884
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Georgian architecture
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50.00 per accommodation, per night, plus a deposit of GBP 500.00 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 50 for adults and GBP 39 for children
  • Fee for in-room wireless internet: GBP 0 per stay (rates may vary)
  • Valet parking fee: GBP 65 per night
  • Pet deposit: GBP 500.00 per stay
  • Pet fee: GBP 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number CMP62944

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Milestone
Milestone Hotel
Milestone Hotel London
Milestone London
The Milestone Hotel London, England
The Milestone Hotel Hotel
The Milestone Hotel London
The Milestone Hotel Hotel London

Frequently asked questions

Does The Milestone Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is The Milestone Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 500.00 per stay and a fee of GBP 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Milestone Hotel?

Valet parking is available for GBP 65 per night.

What time is check-in at The Milestone Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Milestone Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Milestone Hotel located?

Located in London City Centre, this luxury hotel is steps from Kensington High Street and Kensington Gardens. Kensington Church Street and Thackeray Gallery are also within 5 minutes. High Street Kensington Station is 6 minutes by foot and Gloucester Road Underground Station is 12 minutes.

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The Milestone Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 393 out of 463 reviews
Rating 8 - Good. 54 out of 463 reviews
Rating 6 - Okay. 10 out of 463 reviews
Rating 4 - Poor. 5 out of 463 reviews
Rating 2 - Terrible. 1 out of 463 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Stuff is absolutely amazing, helpful and amicable Location of the hotel is superb We love this hotel The rooms are super cute, the restaurant and the tea room are perfectly decorated. We are coming back for sure.
Stayed 4 nights in May 2025

10/10

Nothing to not like about this hotel. Very classy, clean and beautiful. Great service too from the door till you check out. Really enjoyed staying there

10/10

Great stay in a classic hotel
Stayed 1 night in Dec 2024

10/10

Friendly staff and clean rooms in a great location.
Stayed 4 nights in Oct 2024

10/10

A nice hotel
Stayed 2 nights in Nov 2024

10/10

Perfect location and excellent service. Would definitely come back, highly recommended, we really enjoyed our stay at the Milestone!
Stayed 4 nights in Nov 2024

10/10

Huge character. Great staff. Stables Bar is superb.
Stayed 2 nights in Jan 2025

10/10

We had an amazing stay at the Milestone Hotel, will come back for sure, the staff went above and beyond to accommodate us while staying!
Stayed 4 nights in Nov 2024

10/10

It was such an amazing stay! Their service and customer service was amazing!!
Stayed 2 nights in Nov 2024

10/10

Overall probably the best Hotel experience in London over 30 years of visiting regularly on business. This small British hotel is top notch. Literally right across the street from Kensington Palace and Hyde Park. Friendly staff, convenient shops and restaurants surround. The room was modernized with walk in closet and heated bathroom floors. Very spacious for London. Great onsite restaurant. Just great overall. It is a 5 star experience in every way!
Stayed 4 nights in Feb 2025

10/10

My stay here was wonderful. The staff is attentive and gracious, seeing to a guest’s every need. I was delighted to see when I returned to my room in the evening each day that it was all prepared for a relaxing evening (light music playing, slippers laid out, a lit candle by the bath, etc). The rooms are spacious and well-appointed. If you cannot find something, the front desk has it and is eager to help. The location is easily accessible by public transportation and, of course, is across from Kensington garden, a wonderful green space to walk around.
Stayed 5 nights in Feb 2025

10/10

Small but clean and quiet
Stayed 12 nights in Oct 2024

10/10

Lovely hotel, friendly and attentive staff, excellent location! Would definitely stay here again.
Stayed 3 nights in May 2024

10/10

Excellent service and attention - we Will Come back
Stayed 3 nights in Dec 2024

10/10

Outstanding service. Great room.
Stayed 4 nights in Oct 2024

10/10

We absolutely love this hotel. The staff are amazing, friendly and efficient and can’t do enough to help. We’ve stayed twice now and both times they exceeded our expectations. Breakfast is the best! Try the pancakes … delicious ❤️❤️. It genuinely feels like you are going home when you go back to this hotel, you get a personal service here you don’t see often these days and we didn’t even have to give our room number as the staff memorise your name and which room you are in!! We will definitely be staying here every time we visit London 👌👌❤️❤️
Stayed 2 nights in Dec 2024

10/10

Great people at a great hotel. Great location.
Stayed 3 nights in Jun 2024

10/10

Not only would I stay here again but I would highly recommend it to family and friends! Staff was proactive and friendly. Room was impeccable. Proximity to Hyde Park a bonus!
Stayed 3 nights in Oct 2024

10/10

Perfection!
Stayed 4 nights in Oct 2024

10/10

The Milestone is by far my favorite hotel in London. The neighborhood is almost as wonderful as the hotel staff.
Stayed 4 nights in Jul 2024

10/10

Absolutely incredible hotel — would give it more stars if I could! The service from staff was the best in the business. Would go back anytime we are near London.
Stayed 3 nights in Jun 2024

10/10

The Milestone is simply wonderful, all of the personal are very very professional, so attentive to ones wishes Bravo to the Milestone
Stayed 1 night in Sep 2024

10/10

The milestone is a truly lovely hotel. The decor is exquisite and the staff is second to none. They worked very hard to make our stay lovely and accommodated our every request. We would definitely go back again. The in-house bar is terrific and a nice place to cap off a long day. This hotel deserves its 5-star rating!
Stayed 2 nights in Aug 2024

4/10

Beautiful hotel But shower Beth room problem Not safety
Stayed 3 nights in Aug 2024

10/10

Fantastic property
Stayed 2 nights in Apr 2024