The Milestone Hotel

Luxury hotel with bars and a fitness center

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Where to?

Dates

November 2025

2

December 2025

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Suite (7) Master) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

The Milestone Hotel provides a peaceful retreat in the heart of London with a welcoming lobby fireplace and two distinctive bars. Guests can book spa treatments to recharge after sightseeing or use the gym and indoor pool during their stay.

Exceptional

Popular amenities

Pool
Bar
Room service
Parking available

Room options

Check availability for these dates

Tonight

Nov 2 - Nov 3

Tomorrow

Nov 3 - Nov 4

Superior Queen Room

Excellent

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

20 sq m
Sleeps 2
1 Queen Bed

Deluxe Twin Room (King/Twin)

Exceptional

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

24 sq m
Sleeps 2
1 King Bed

Deluxe Studio

Exceptional

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

29 sq m
Sleeps 3
1 King Bed

Junior Suite

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

36 sq m
Sleeps 3
1 King Bed

Suite (7) Master)

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

45 sq m
Sleeps 3
1 King Bed

The Noel Coward Suite

Sleeps 2

Deluxe Twin Room, 1 King Bed, Park View

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

24 sq m
Sleeps 2
1 King Bed

Junior Suite, Park View

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

36 sq m
Sleeps 3
1 King Bed

Deluxe Studio

Sleeps 2

Master Suite

Sleeps 3

Deluxe Room

Sleeps 2

Superior Queen Room

Sleeps 2

Junior Suite

Sleeps 2

The Hermes Suite

Sleeps 2

The Tudor Suite

Sleeps 2

6) Park View Junior Suite

Sleeps 3

About the neighborhood

1 Kensington Court, London, England, W8 5DL

What's nearby

Kensington High Street - 1 min walk - 0.0 miles
Kensington Gardens - 1 min walk - 0.0 miles
Kensington Palace - 5 min walk - 0.3 miles
Royal Albert Hall - 9 min walk - 0.5 miles
Harrods - 6 min drive - 1.3 miles

Getting around

Kensington (Olympia) Station - 3 min drive
High Street Kensington Station - 6 min walk
Heathrow Airport (LHR) - 35 min drive

Restaurants

‪Min Jiang - ‬1 min walk
‪Goat Tavern - ‬1 min walk
‪Joe & the Juice - ‬3 min walk
‪Flat Iron - ‬4 min walk
‪Zaika - ‬1 min walk

About this property

The Milestone Hotel

Luxury boutique hotel near Kensington High Street

Located close to Thackeray Gallery and Kensington Palace, The Milestone Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and 2 bars. Treat yourself to spa services, such as a body treatment, aromatherapy, or a manicure/pedicure. The on-site restaurant, Chenestons, offers lunch and dinner. In addition to a gym and a 24-hour business center, guests can connect to free WiFi in public areas.

Other perks at this hotel include:

An indoor pool
English breakfast (surcharge), valet parking (surcharge), and babysitting (surcharge)
A living plant wall, a front-desk safe, and an elevator
Wedding services, tour/ticket assistance, and a 24-hour front desk
Guest reviews say great things about the helpful staff

Room features

All 62 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.

Extra conveniences in all rooms include:

Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
Bathrooms with designer toiletries and deep soaking tubs
32-inch LCD TVs with cable channels and DVD players
Wardrobes/closets, LED light bulbs, and coffee/tea makers

Awards and affiliations

The Milestone Hotel is listed in the 2021 Travel + Leisure 500.

Similar properties

Spa
Free WiFi
Restaurant
Air conditioning

Property amenities

Internet

Available in all rooms: WiFi (surcharge); free wired internet
Available in some public areas: Free WiFi

Parking and transportation

Valet parking on site (GBP 65 per night)

Food and drink

Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 50 for adults and GBP 39 for children
2 bars/lounges
A restaurant
Couples/private dining
Private picnics

Restaurants on site

Chenestons
Conservatory
Stables Bar

Things to do

Gym
Indoor pool

Family friendly

Babysitting (surcharge)
DVD player
Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
Meeting rooms

Spa

Aromatherapy
Facials
Manicures/pedicures
Massage
Treatment room

Accessibility

Elevator

More

1 building
100% renewable energy
6 floors
Banquet hall
Built in 1884
Comprehensive food waste policy
Comprehensive recycling policy
Fireplace in lobby
Georgian architecture
Living plant wall
Local culture and ecosystem education
Locally-owned and organized tours and activities
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Egyptian cotton sheets
Hypo-allergenic bedding
Memory foam mattress
Pillow menu

Bathroom

Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

32-inch LCD TV with digital channels
DVD player

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Minibar

More

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Free daily newspapers
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50.00 per accommodation, per night, plus a deposit of GBP 500.00 per stay

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for English breakfast: approximately GBP 50 for adults and GBP 39 for children
Fee for in-room wireless internet: GBP 0 per stay (rates may vary)
Valet parking fee: GBP 65 per night
Pet deposit: GBP 500.00 per stay
Pet fee: GBP 50.00 per accommodation, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property Registration Number CMP62944

We should mention

Pool access available from 6:00 AM to 11:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Milestone

Milestone Hotel

Milestone Hotel London

Milestone London

The Milestone Hotel London, England

The Milestone Hotel Hotel

The Milestone Hotel London

The Milestone Hotel Hotel London

Frequently asked questions

Does The Milestone Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is The Milestone Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 500.00 per stay and a fee of GBP 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Milestone Hotel?

Valet parking is available for GBP 65 per night.

What time is check-in at The Milestone Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Milestone Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Milestone Hotel located?

Located in London City Centre, this luxury hotel is steps from Kensington High Street and Kensington Gardens. Kensington Church Street and Thackeray Gallery are also within 5 minutes. High Street Kensington Station is 6 minutes by foot and Gloucester Road Underground Station is 12 minutes.

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The Milestone Hotel Reviews

9.8

Exceptional

10

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities

10/10 Excellent

Massoud

Nov 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A nice hotel

Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Nov 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an amazing stay at the Milestone Hotel, will come back for sure, the staff went above and beyond to accommodate us while staying!

Stayed 4 nights in Nov 2024

10/10 Excellent

Carrie

May 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel, friendly and attentive staff, excellent location! Would definitely stay here again.

Stayed 3 nights in May 2024

10/10 Excellent

Jorge

Jun 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels in London

Great people at a great hotel. Great location.

Stayed 3 nights in Jun 2024

10/10 Excellent

Oscar

Jan 28, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing location!

Stayed 3 nights in Jan 2023

10/10 Excellent

Rebecca

Feb 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was great!

Stayed 6 nights in Jan 2024

10/10 Excellent

Carolyn

Jun 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely incredible hotel — would give it more stars if I could! The service from staff was the best in the business. Would go back anytime we are near London.

Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Dec 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Milestone during christmas

Excellent service and attention - we Will Come back

Stayed 3 nights in Dec 2024

10/10 Excellent

Melonie

Jul 22, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb once again room super food fantastic see you soon

Stayed 2 nights in Jul 2023

10/10 Excellent

Maria Anna

Mar 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff went out of their way to assist in any travel recommendations….

Stayed 9 nights in Feb 2024

10/10 Excellent

Frank

Jan 18, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Have stayed there many times, planning on staying there many more. Staff are the best!

10/10 Excellent

bo hyun

Jul 8, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Vibe here!

Stayed 1 night in Jul 2023

10/10 Excellent

Catherine

May 26, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend!

The Milestone Hotel was amazing. Clean, comfortable, super friendly staff. Would highly recommend.

Stayed 2 nights in May 2023

10/10 Excellent

Gary

Jul 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent!!

Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Sep 4, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice all around The staff were all incredible!! Fran our concierge, was as always, the best!!! Palio in the dining area was just great!!!

Stayed 5 nights in Aug 2023

10/10 Excellent

Alberto

Oct 17, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great experience

Stayed 1 night in Oct 2023

10/10 Excellent

James

Nov 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful stay at the Milestone. The hotel is historically charming, beautifully, well-appointed with nice amenities. It’s a five star hotel that gives you the feeling of luxury. The rooms are small by American standards -we did have to wrestle with the height of the shower. But, that’s part of the charm of a historic building. The highlight of our stay was the incredible staff. Steve is a true gem and went out of his way to be helpful and courteous. Overall, we found all Londoner’s to be extremely kind and friendly. We will definitely be back.

Stayed 5 nights in Nov 2024

8/10 Good

Verified traveler

May 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service is exemplary

The service at the hotel is exemplary. They take very good care of you and of the hotel itself. Everything is spotlessly clean. The decor, however, might not be for everyone. It has changed quite a bit since our last visit. The location is excellent, right across the street from Kensington Park and well served by transit.

Stayed 4 nights in May 2024

10/10 Excellent

Patrick

May 31, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Maybe the best experience and service found in any hotel in my many travels. Thank you to the entire Milestone team (especially the bartenders!)

Stayed 2 nights in May 2023

10/10 Excellent

Jessica

Nov 26, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant and charming hotel in Kensington

We splurged to stay at this hotel for our family trip to London, and we thoroughly enjoyed the experience. The staff is so friendly and helpful, and our rooms were comfortable and luxurious. It's a 6-minute walk to the nearest tube stop, or less for the bus. The helpful doorman will call a cab for you if you prefer.

Stayed 6 nights in Nov 2022

10/10 Excellent

Hannah

Jan 3, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A True 5 Star Hotel

My sister and I stayed at The Milestone Hotel for 1 night and it was amazing. From arrival and check-in to checking out, we had zero complaints. The hotel staff are welcoming, friendly and very accommodating. The decor is tasteful and the room we stayed in was beautiful. I would definitely stay here again and for longer next time. If you’re looking for true luxury, comfort and impeccable 5 star service, then I would highly recommend booking this hotel.

Stayed 1 night in Jan 2023

4/10 Poor

Roberto

Jan 16, 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Dead red roses - a sorry sight and tale!

Having previously stayed at The Milestone, I was expecting the same level as previous experiences. Sadly, this was not the case. Walking into reception to see two huge displays of dead red roses, summed up our experiences really. The staff were all helpful and polite but over all, a very poor experience. We asked for a twin room, it was not twin but a zip link bed unzipped, so may as well not have bothered? The first night/next morning we had no cold water, the hot water was at thermo nuclear level hot, so we were unable to take a shower/bath. This however was quite quickly sorted, but begs the question, why wasn’t it checked beforehand, as they obviously knew there was an issue to sort it so quickly? The second morning, our friends were woken twice, at 6:00am and 6:30am, by early morning calls from reception. Again, this was dealt with, but shouldn’t have happened. On our last morning, breakfast was a disaster. We ordered, waiting 20 minutes, then everything arrived together - fruit; toast;porridge and full English breakfast! Obviously we sent back the hot items, which were then returned to us later. When I say returned, exactly the same breakfasts were brought out, cold and solid, so we sent them back again. Once again dealt with but all in all, not the kind of things you would expect from a 5* hotel? Our bills were also incorrect at check out, and three tries later, we’re corrected. The hotel, like the dead roses in reception, has seen better days!

Stayed 3 nights in Jan 2023

10/10 Excellent

Curtis

Oct 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful stay at the Milestone. Our family was traveling with our baby and the staff was incredibly accommodating, providing a crib and excellent service. The staff at the hotel was second to none and catered to our every need. Between the service, the classic London charm, and wonderful accommodations we were impressed by every part of our stay at the Milestone. Five stars. Highly recommend.

Stayed 6 nights in Oct 2025

10/10 Excellent

Michael

Sep 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Es war ein sehr freundlicher Empfang im Hotel. Vormittags vor dem Check-in die Koffer zu deponieren, war einfach möglich. Im Hotel und Zimmer hingen Gemälden und Grafiken, welche das hohe Niveau unterstrichen. Wir hatten ein sehr gutes Frühstück a la carte und Buffet. Das Personal war sehr aufmerksam und zuvorkommend. Sehr gern kommen wir wieder beim nächsten mal in London.

Stayed 8 nights in Sep 2025

10/10 Excellent

Cosmin Alexandru

Sep 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect!

Stayed 4 nights in Sep 2025

The Milestone Hotel

Choose dates to view prices

Photo gallery for The Milestone Hotel

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Superior Queen Room

Superior Queen Room

Highlights

View all photos for Deluxe Twin Room (King/Twin)

Deluxe Twin Room (King/Twin)

Highlights

View all photos for Deluxe Studio

Deluxe Studio

Highlights

View all photos for Junior Suite

Junior Suite

Highlights

View all photos for Suite (7) Master)

Suite (7) Master)

Highlights

View all photos for The Noel Coward Suite

The Noel Coward Suite

View all photos for Deluxe Twin Room, 1 King Bed, Park View

Deluxe Twin Room, 1 King Bed, Park View

Highlights

View all photos for Junior Suite, Park View

Junior Suite, Park View

Highlights

View all photos for Deluxe Studio

Deluxe Studio

Master Suite

View all photos for Deluxe Room

Deluxe Room

View all photos for Superior Queen Room

Superior Queen Room

Junior Suite

View all photos for The Hermes Suite

The Hermes Suite

View all photos for The Tudor Suite

The Tudor Suite

6) Park View Junior Suite

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

The Milestone Hotel

Awards and affiliations

Similar properties

Royal Garden Hotel

Royal Garden Hotel

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets