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The Mandrake

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in London

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Photo gallery for The Mandrake

Terrace Room | Terrace/patio
2 bars/lounges
Property entrance
Mandrake Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Mandrake Suite | Living area | Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Room service
  • Laundry

Room options

View all photos for Salvia Suite

Minibar, in-room safe, individually decorated, individually furnished

Salvia Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Mandrake Room

Mandrake Room | Minibar, in-room safe, individually decorated, individually furnished

Mandrake Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Newman Room

Newman Room | View from room

Newman Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Terrace Room

View from room

Terrace Room

Highlights

Yard
Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Penthouse Suite | Minibar, in-room safe, individually decorated, individually furnished

Penthouse Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Newman Suite

Newman Suite | Minibar, in-room safe, individually decorated, individually furnished

Newman Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Gingko Suite

Minibar, in-room safe, individually decorated, individually furnished

Gingko Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Mandrake Suite

Mandrake Suite | Living area | Flat-screen TV

Mandrake Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Amanita Suite

Flat-screen TV

Amanita Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite

Terrace Suite | Minibar, in-room safe, individually decorated, individually furnished

Terrace Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
20-21 Newman Street, London, England, W1T 1PG

What's nearby

  • Leicester Square - 11 min walk - 0.6 miles
  • The British Museum - 12 min walk - 0.7 miles
  • Piccadilly Circus - 13 min walk - 0.7 miles
  • Trafalgar Square - 17 min walk - 0.9 miles
  • London Eye - 7 min drive - 2.2 miles

Getting around

  • Tottenham Court Road Station - 6 min walk
  • Goodge Street Underground Station - 6 min walk
  • London City Airport (LCY) - 22 min drive

Restaurants

  • ‪Said Dal 1923 - ‬2 min walk
  • ‪Circolo Popolare - ‬2 min walk
  • ‪Berners Tavern - ‬2 min walk
  • ‪Where the Pancakes Are - ‬2 min walk
  • ‪Punch Room - ‬1 min walk

About this property

The Mandrake

Luxury boutique hotel near Russell Square
A short walk from The British Museum and Oxford Street, The Mandrake provides a terrace, an art gallery on site, and a garden. Indulge in a massage and a body treatment at DAMU Wellness Sanctuary, the onsite spa. Be sure to enjoy a meal at Yopo Restaurant, the on-site restaurant. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • Concierge services, smoke-free premises, and free newspapers
  • A banquet hall, tour/ticket assistance, and luggage storage
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • Coffee/tea makers, daily housekeeping, and phones

Languages

Bulgarian, Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 60 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: GBP 10 to 50 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Waeska Bar
  • Yopo Bar
  • Yopo Restaurant

Things to do

  • Art gallery
  • Full-service spa
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body treatments
  • Massage
  • Mud bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 60.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 to 50.00 per person
  • Airport shuttle fee: GBP 150 per vehicle (one way)
  • Offsite parking fee: GBP 60 per day (0.3 mi away)
  • Pet fee: GBP 60.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Mandrake Hotel London
Mandrake Hotel
Mandrake London
The Mandrake Hotel London
Mandrake
The Mandrake Hotel
The Mandrake London
The Mandrake Hotel London

Frequently asked questions

Is The Mandrake pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of GBP 60.00 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at The Mandrake?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Mandrake?

Check-out is at 11 AM.

Does The Mandrake provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 150 per vehicle applies.

Where is The Mandrake located?

Located in London City Centre, this luxury hotel is within a 10-minute walk of Tottenham Court Road and University College London. Leicester Square and The British Museum are also within 15 minutes. Goodge Street Underground Station is 6 minutes by foot and Tottenham Court Road Underground Station is 6 minutes.

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The Mandrake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 169 out of 253 reviews
Rating 8 - Good. 41 out of 253 reviews
Rating 6 - Okay. 17 out of 253 reviews
Rating 4 - Poor. 11 out of 253 reviews
Rating 2 - Terrible. 15 out of 253 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

saar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively fun hotel. Great location, can walk to SoHo as well as jump on Elizabeth line.
Stayed 2 nights in May 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Jan 2025

10/10 Excellent

Josh

Liked: Amenities, property conditions & facilities
Incredible in every way. Cannot wait to stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. Thank you everyone for making us feel at home.
Stayed 5 nights in Aug 2024

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location!
Stayed 3 nights in May 2022

10/10 Excellent

Florie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marcela at the front desk was amazing. She was so friendly, understanding and very helpful. She made our stay perfect! Decor and the food at the restaurant was wonderful. Will definitely be back to stay. Such a unique hotel!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Was lovely would deffo stay again
Stayed 1 night in Jun 2022

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved my stay. The hotel bar is a vibe. Would stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Fantastic property in the centre of London, provides to sumptuous refuge from the busy streets, great accessibility to events and entertainment. Staff are attentive yet you are given privacy at the same time.
Stayed 2 nights in Jun 2024

10/10 Excellent

geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and unusual hotel with superb bar and food! If you love seafood you will love the hotel !
Stayed 2 nights in Jun 2023

10/10 Excellent

Roksolana

Liked: Amenities, property conditions & facilities
Amazing people and loved the style of the hotel ! Perfect for London vacation
Stayed 4 nights in Aug 2023

2/10 Terrible

Victoria

Liked: Cleanliness
Disliked: Staff & service
It turns into a nightclub at night (this was a Saturday). You cannot have a seat and get a quiet drink at your own hotel bar, you need to queue up behind drunk 20 year olds and deal with bartenders with bad attitudes.
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fabulous hotel- room was very comfortable and big for a London hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well kept secret in London, very unique hotel with an amazing restaurant and bar, nice rooms and a boho vibe.
Stayed 1 night in Aug 2023

10/10 Excellent

per-juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all in all it was splendid, unfortunatly no breakfast due to late start at 08
Stayed 1 night in Oct 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really welcoming and friendly. This was our second stay and will definitely stay again.
Stayed 2 nights in Aug 2022

10/10 Excellent

Jag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Flawless service, all staff were very welcoming & professional throughout our stay Beautiful hotel and room Will return one day for sure
Stayed 1 night in Sep 2023

10/10 Excellent

Abdel-qader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibes
Stayed 2 nights in Apr 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mandrake is a stunningly fitted-out hotel, with exceptional and distinctive decoration and artwork. The staff are wonderful. The cocktails are exceptional. The atrium garden and the lounge areas in it are gorgeous.
Stayed 3 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel. My only criticism is that the bathroom did not have a door seaparting it from the bedroom (the sliding door had been removed)
Stayed 1 night in Feb 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Amazing staff. Great location. Clean rooms just no amenities like steam room or gym.
Stayed 3 nights in Feb 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful friendly staff everywhere. Fantastic chilled, creative atmosphere, great people, food, drinks and music. Thank you 🙏
Stayed 1 night in Sep 2022

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful 5 star boutique hotel in soho

Outstanding customer service , wonderful attentive staff. The rooms are beautifully decorated as is the hotel in general. Bar cocktails imaginative and snacks delish ! A wonderful unique boutique hotel , a pure delight.
Stayed 2 nights in Jul 2022

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique hotel. Staff was very welcoming and helpful even when my Expedia reservation was not on file with them. Easy check in otherwise. Lots of interesting touches in the rooms.

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting hotel, the decor is terrific and the staff very helpful. Sitting in the bar area there were so many people coming into the hotel and disappearing into various out of sight rooms, had no idea what was going on but it made it all the more intriguing..lighting is very ‘ambient’, tripped a couple of times in the corridors (I do wear glasses), got lost coming out of the lift on wrong floor, and took me several minutes to get the door to the room open with the strange key lock mechanism. Lovely Full-English breakfast. All in all, certainly a different kind of place to stay in central London and will probably stay again.
Stayed 1 night in Jul 2024