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The Londoner

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Serves breakfast and lunch - The Londoner (London)
Indoor pool, free cabanas - The Londoner (London)
Lobby - The Londoner (London)
Rooftop terrace - The Londoner (London)
Exterior - The Londoner (London)
Luxury
5.0 star property
9.6

Exceptional

Serene spa retreat in London

Subterranean luxury awaits at the spa, with a heated pool four floors below London's streets. Guests can unwind in the top-rated sauna and steam room after swimming. The residents' lounge offers complimentary refreshments, creating a private sanctuary in Leicester Square.

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for King Room

Premium bedding, minibar, in-room safe, desk

King Room

9.2 out of 10
Wonderful
(35 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

9.4 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King City View Room

Premium bedding, minibar, in-room safe, desk

Deluxe King City View Room

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Corner Suite

Corner Suite | Premium bedding, minibar, in-room safe, desk

Corner Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Capital Suite

Capital Suite | Premium bedding, minibar, in-room safe, desk

Capital Suite

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Room

Signature Room | Premium bedding, minibar, in-room safe, desk

Signature Room

  • City view
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Tower Penthouse Suite

Tower Penthouse Suite | Premium bedding, minibar, in-room safe, desk

Tower Penthouse Suite

  • City view
  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for King Room The Londoner Platinum

Premium bedding, minibar, in-room safe, desk

King Room The Londoner Platinum

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room The Londoner Platinum

Premium bedding, minibar, in-room safe, desk

Deluxe King Room The Londoner Platinum

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room City View The Londoner Platinum

Premium bedding, minibar, in-room safe, desk

Deluxe King Room City View The Londoner Platinum

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, The Londoner is in the entertainment district and near a metro station. Garrick Theatre and National Gallery are cultural highlights, and some of the area's notable landmarks include Leicester Square and Regent Street. Trafalgar Square and Piccadilly Circus are two other places to visit that come recommended. Guests love the hotel's central location. Visit our London travel guide
Map
38 Leicester Square, London, England, WC2H 7LL

What's nearby

  • Theatreland
    Theatreland
    1 min walk - 0.0 miles
  • Leicester Square
    Leicester Square
    1 min walk - 0.1 miles
  • Charing Cross Road
    Charing Cross Road
    1 min walk - 0.1 miles
  • National Gallery
    National Gallery
    2 min walk - 0.1 miles
  • La Seigneurie
    1 min walk - 0.1 miles

Getting around

  • Piccadilly Circus Underground Station
    4 min walk
  • Charing Cross Station
    7 min walk
  • London City Airport (LCY)
    49 min drive

Restaurants

  • Shake Shack Leicester Square
    2 min walk
  • Japan Centre
    1 min walk
  • Panton Yokocho
    1 min walk
  • Jollibee
    2 min walk
  • McDonald's
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 100 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 100 per day
  • Service fee: 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does The Londoner have a pool?

Yes, this property has an indoor pool.

Is The Londoner pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for GBP 100 per day.

What time is check-in at The Londoner?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Londoner?

Check-out is at noon.

Where is The Londoner located?

Located in London City Centre, this luxury hotel is steps from Leicester Square, Garrick Theatre, and National Gallery. Piccadilly Circus and Regent Street are also within 5 minutes. Piccadilly Circus Underground Station and Leicester Square Underground Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Londoner Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 832 out of 1001 reviews
Rating 8 - Good. 106 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent, the lounge was included and the food was amazing.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel centrally located with easy access to all the area has to offer in a short walk. Retreat was lovely as well.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, service was exceptional, nice rooms, Spa was good (must book in advance!)
Stayed 1 night in May 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! We spent three nights here, great location for touring around London. The Lancaster tube station is nearby.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed in. Staff went above and beyond to ensure a good stay. The amenities were fantastic and the food was amazing! Also, the little things offered for free were next level. Cannot recommend this hotel more.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful modern room. Free pastries and coffee and juice I. The mornings. Friendly, helpful staff. I have stayed at 3 hotels on Leicester Square and this is my favorite. Love the location—close to EVERYTHING.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Pui Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, excellent location
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Rapinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable and clean hotel with very attentive staff. I will definitely be staying again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice though tub is tiny. Breakfast was very expensive for what was offered. Bed is good and staff was lovely
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this hotel is absolutely top notch. It has become our go-to in London. The entire staff is amazing.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Jingting

Liked: Staff & service, amenities, property conditions & facilities
The hotel has a modern, edgy design and a great location near Chinatown. The room was a little small, but overall comfortable. However, there was a blood stain on the bedsheet, which was unpleasant, and the sound insulation was poor — I could clearly hear the people next door showering for nearly an hour. There were cobwebs around the air vent, since my room was a corner room at the end of the hallway, it made me feel like nobody had stayed this room for a while.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms, but cleverly designed! Brilliant location. Lovely spa too. Would highly recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is wonderful! The staff was friendly and very attentive. The rooms are very comfortable and well-appointed. Very quiet and I got a wonder night’s sleep. The amenities are great as well with a nice gym and a very relaxing pool area. The location can’t be beat with many wonderful sites within walking distance and the neighborhood is very safe and lots to see and do.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Gurpreet

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff throughout our stay. The spa was amazing and so relaxing. The whole hotel was very clean, bed's were comfy and the room's in general were modern and spacious.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the stay! The location of the hotel was very central to dining and shopping. The hotel was nicely maintained and the staff was very helpful and attentive. The gym was large and had many options for equipment and weight area. Several bars on property. Would definitely stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Einav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Arthi

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend stay at the Londoner. Great location, walkable to the theaters and lots of dining options and well connected to the subway. Will come back!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and well maintained. The hotel itself is outstanding, very good location, staff very helpful and friendly.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service - lovely room butt noisy in the morning with bin collection - floor 2 - year overall a great place today and very central to everything
Stayed 1 night in Mar 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Breakfast, expensive but worth it. Staff friendly and welcoming
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with an excellent location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
A true 5 star gem in the heart of London. Attentive staff, beautiful rooms and a variety of relaxing communal areas, bars and restaurants.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, amenities
10/10 this hotel is a one stop shop for absolutely everything you could imagine you would ever need. Rooftop views, spa, amazing rooms incredible staff. I honestly can't explain in words how fantastic this hotel was and all of its staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel Staff were excellent
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff... which is always a number 1 priority for a good stay
Stayed 5 nights in Nov 2025