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The Londoner

5.0 star property
Indulge in a sports massage at this stylish London retreat or unwind by the indoor pool with private cabanas - luxury and convenience in one place

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Photo gallery for The Londoner

Rooftop bar - The Londoner (London)
Rooftop bar - The Londoner (London)
Exterior - The Londoner (London)
Indoor pool, free cabanas - The Londoner (London)
Rooftop terrace - The Londoner (London)
The Londoner in central London offers a sophisticated escape with a rooftop terrace and French dining at Whitcomb's. Travelers enjoy the on-site spa, indoor pool, gym, and free WiFi. Its prime location and attentive staff consistently earn praise from visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for King Room

Premium bedding, minibar, in-room safe, desk

King Room

9.4 out of 10
Exceptional
(30 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King City View Room

Premium bedding, minibar, in-room safe, desk

Deluxe King City View Room

8.8 out of 10
Excellent
(18 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite | Premium bedding, minibar, in-room safe, desk

Corner Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite | Premium bedding, minibar, in-room safe, desk

Capital Suite

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

Signature Room | Premium bedding, minibar, in-room safe, desk

Signature Room

  • City view
  • 119 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

Tower Penthouse Suite | Premium bedding, minibar, in-room safe, desk

Tower Penthouse Suite

  • City view
  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for King Room with Exclusive Access

Premium bedding, minibar, in-room safe, desk

King Room with Exclusive Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Exclusive Access

Premium bedding, minibar, in-room safe, desk

Deluxe King Room with Exclusive Access

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room City View with Exclusive Access

Premium bedding, minibar, in-room safe, desk

Deluxe King Room City View with Exclusive Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in London City Centre, a neighborhood in London, The Londoner is in the entertainment district and near a metro station. Garrick Theatre and National Gallery are cultural highlights, and some of the area's notable landmarks include Leicester Square and Regent Street. Piccadilly Circus and Trafalgar Square are two other places to visit that come recommended. Guests love the hotel's central location. Visit our London travel guide
Map
38 Leicester Square, London, England, WC2H 7LL

What's nearby

  • Leicester Square featuring a city, signage and street scenes
    Leicester Square
    1 min walk - 0.1 miles
  • National Gallery which includes heritage elements, a fountain and night scenes
    National Gallery
    2 min walk - 0.1 miles
  • Regent Street which includes street scenes, signage and heritage architecture
    Regent Street
    3 min walk - 0.2 miles
  • Trafalgar Square showing a fountain, a sunset and a square or plaza
    Trafalgar Square
    3 min walk - 0.2 miles
  • London featuring a city, street scenes and heritage elements
    Piccadilly Circus
    4 min walk - 0.3 miles

Getting around

  • Piccadilly Circus Underground Station
    4 min walk
  • Charing Cross Station
    7 min walk
  • London City Airport (LCY)
    49 min drive

Restaurants

  • Shake Shack Leicester Square
    2 min walk
  • McDonald's
    1 min walk
  • Jollibee
    2 min walk
  • Japan Centre
    1 min walk
  • TWG Tea Leicester Square
    1 min walk

About this property

The Londoner

Luxury hotel near Leicester Square
Located close to Garrick Theatre and National Gallery, The Londoner provides a rooftop terrace, a hair salon, and dry cleaning/laundry services. Treat yourself to a body scrub, reflexology, or aromatherapy at The Retreat, the onsite spa. The on-site French cuisine restaurant, Whitcomb’s, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool along with free cabanas
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • A banquet hall, 9 meeting rooms, and luggage storage
  • Massage treatment rooms, an elevator, and a 24-hour front desk
  • Guest reviews say great things about the central location and helpful staff
Room features
All 350 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Designer toiletries, tubs or showers, and hair dryers
  • Smart TVs with satellite channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

Does The Londoner have a pool?

Yes, this property has an indoor pool.

Is The Londoner pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for GBP 90 per day.

What time is check-in at The Londoner?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Londoner?

Check-out is at noon.

Where is The Londoner located?

Located in London City Centre, this luxury hotel is steps from Leicester Square, Garrick Theatre, and National Gallery. Piccadilly Circus and Regent Street are also within 5 minutes. Piccadilly Circus Underground Station and Leicester Square Underground Station are within a 5-minute walk.

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Reviews

The Londoner Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 818 out of 1002 reviews
Rating 8 - Good. 108 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this hotel is absolutely top notch. It has become our go-to in London. The entire staff is amazing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the stay! The location of the hotel was very central to dining and shopping. The hotel was nicely maintained and the staff was very helpful and attentive. The gym was large and had many options for equipment and weight area. Several bars on property. Would definitely stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gurpreet

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff throughout our stay. The spa was amazing and so relaxing. The whole hotel was very clean, bed's were comfy and the room's in general were modern and spacious.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
A true 5 star gem in the heart of London. Attentive staff, beautiful rooms and a variety of relaxing communal areas, bars and restaurants.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with an excellent location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel Staff were excellent
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
This Hotel is beautiful and the service is the best!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Minnie

Liked: Cleanliness, amenities, property conditions & facilities
Hotel in the Center of London. Spotless clean, attentive and well courteous staff. Concierge very helpful. The Champagne Bar was great and the Restaurant delicious. Room service was on point specially de inclusive in-room breakfast. Near to theaters, bars and restaurants. Walkable area. Totally recommended.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Thanks!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The welcome from Amy was so lovely and warm. Made me feel comfortable from the moment I checked in. Also special mention to the young lady at the desk near the bar didn’t catch her name (with nose ring) very chatty, friendly & helpful. Food in rooftop bar was delicious. Room was clean and tidy and considering we were in the centre of Leicester Square facing the busiest part, no noise at all was heard in the room! Great stay, perfect central location with lovely staff and will definitely be coming again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, property conditions & facilities
Staff was remarkable
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are stunning and staff can’t do enough for you
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay at the Londoner. We’ve stayed in many 5 star hotels and this one is up there with the best. Superb amenities, great location and friendly staff. It was my birthday and a lovely little touch was left in our room which was fantastic. Our only disappointment was check in. We were told that we would receive a phone call or text to let us know when our room was ready. By 3.20pm we had heard nothing so we had to call them. Our room was ready yet no one had told us. We checked in and were told our bags would be in the room, they weren’t so another call had to be made. They did arrive very swiftly but overall, check-in was a little disappointing. I would however stay there again as it was a fabulous hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, perfect location to get to everything. Service, food, and overall cleanliness were top notch. Enjoyed the pool and sauna etc. rare in London. Will stay again for sure.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Zaheer

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Service was excellent. Great amenities. Fabulous location.
Stayed 1 night in Oct 2025
Verified

8/10 Good

aleem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel rooms a little small, view out the window nothing to write home about, but breakfast was lovely
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and great location.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, staff were amazing
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities
Fantastic service as usual. I also like the extended menu at the Retreat
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had breakfast and it was a little pricey but convenient for the first day. The staff was amazing and attentive. The hotel and room were beautiful. Great location, walkable to most tourist attractions. Drinks at The Stage bar were great. The free cabana for the pool was great too!! If we ever go back we will definitely stay here again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

Amazing location and service was top notch!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities
Great hotel and staff. I couldn’t fault it at all. Just wished we’d stayed longer. The spa was beautiful and I loved the private seating area for guests. On the Sunday they had a pianist in reception. Great stay! We’ll be back x
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Kind upgrade. Helpful people always available.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with a lot of free perks and an amazing amenities in the heart of London. Love to stay there again.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located on Leicester Square. Very elegant and clean rooms and drinking areas. The staff are really friendly and added to my pleasant stay. I would love to stay again!
Stayed 1 night in Sep 2025