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The Eaton Townhouse

3.5 star property
Hotel in London, near Buckingham Palace

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Double Room | In-room safe, desk, blackout drapes, iron/ironing board
Shower, free toiletries, hair dryer, towels
Exterior
Coffee and/or coffee maker
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

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View all photos for Double Room

Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Double Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 8.00 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

The Beverley Hotel

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
8.4 out of 10, Very Good, 679 reviews
The Beverley Hotel

About the neighborhood

Map
3 Gillingham St, London, England, SW1V 1HN

What's nearby

  • Victoria Station Travel Information Centre - 5 min walk - 0.3 miles
  • Buckingham Palace - 13 min walk - 0.7 miles
  • Big Ben - 19 min walk - 1.0 mile
  • Piccadilly Circus - 5 min drive - 1.7 miles
  • London Eye - 6 min drive - 1.8 miles

Getting around

  • London (ZEP-Victoria Train Station) - 4 min walk
  • Victoria Underground Station - 4 min walk
  • London City Airport (LCY) - 22 min drive

Restaurants

  • ‪The Willow Walk - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Mix Espresso Gourmet at Park Plaza - ‬1 min walk
  • ‪Giraffe, Victoria - ‬1 min walk
  • ‪Lime Orange - ‬2 min walk

About this property

The Eaton Townhouse

Hotel near Buckingham Palace
Close to St. James Park and Westminster Abbey, The Eaton Townhouse has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • Smoke-free premises, a front-desk safe, and luggage storage
Room features
All guestrooms at The Eaton Townhouse boast thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [13 Belgrave Road, SW1V 1RB (The Beverley Hotel)]
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

The Eaton Townhouse Hotel
The Eaton Townhouse London
The Eaton Townhouse Hotel London

Frequently asked questions

Is The Eaton Townhouse pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Eaton Townhouse?

This property doesn't offer parking.

What time is check-in at The Eaton Townhouse?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at The Eaton Townhouse?

Check-out is at 11:00 AM.

Where is The Eaton Townhouse located?

Located in London City Centre, this hotel is within a 5-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and St. James Park are also within 15 minutes. Victoria Underground Station and London (ZEP-Victoria Train Station) are within a 5-minute walk.

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The Eaton Townhouse Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 40 out of 88 reviews
Rating 8 - Good. 22 out of 88 reviews
Rating 6 - Okay. 10 out of 88 reviews
Rating 4 - Poor. 10 out of 88 reviews
Rating 2 - Terrible. 6 out of 88 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Judith

Liked: Cleanliness, staff & service
I liked the location and how many dining options there are. The staff are helpful and nice.
Stayed 5 nights in Apr 2025

10/10 Excellent

Dima

I loved the place as it is what I need. The only problem that the reception is not in the facility but the staff are amazing, cooperative, and very responsive. The surrounding area is very viable. I recommend it
Stayed 2 nights in Apr 2025

10/10 Excellent

derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from not having a lift to go to the top floor with big luggage, it was just about perfect. Had everything I needed. Staff is very friendly and accommodating to my requests. Price point was very good.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in a central location. Would stay there again for sure.
Stayed 5 nights in Feb 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay here when in London Location great with good local smenities
Stayed 1 night in Nov 2023

10/10 Excellent

Anastasiya

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Victoria station. Tiny little room but perfect for a short stay - best option for the money in the city center in my opinion!!
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean and modern with excellent bathroom. Good value if you don’t require standard hotel facilities as this is an annex from it’s sister Beverly Hotel where check in takes place.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

We booked Eaton Townhouse but had to pick up key from nearby Beverley hotel. Told us they'd swapped us Beverly which we were happy about. Nice hotel, modernised, clean and comfy.
Stayed 1 night in Sep 2024

8/10 Good

duren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Lovely property, great location and comfortable beds!
Stayed 1 night in Jan 2024

10/10 Excellent

b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in with bag drop off at the sister hotel around the corner where we left our bags for the following day also. Clean and tidy room excellent location for Victoria palace theatre.
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less than 5 min walk from Victoria Station in London, variable dining options steps from the hotel. You need to get the key from another hotel but again, within a 5-min walk from the property. Upgraded room and had what we needed for an overnight stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Becca

Liked: Cleanliness, staff & service, property conditions & facilities
Great place (it is small but does the job) in a great location! Walking distance to major attractions such as Buckingham palace and Westminster Abbey. The A/C was amazing in the heat of the summer!!

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eaton Townhome was a great spot for 3 days in London with intensive sightseeing. It was clean, quiet and comfortable. Nothing fancy, but that was not expected at the price point. Nice bathroom with shower. Close to Victoria Station, Buckingham Palace, Westminster and that was our priority. Had a great stay. Stairs are very narrow for moving luggage or even yourself up and down, but we managed!
Stayed 3 nights in Jun 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Eaton Townhouse the night before the London landmarks half marathon, the hotel was conveniently located, a short walk from Victoria station. The facilities were clean, comfy & tidy. There is a Sainsbury's close by for any forgotten essentials. The hotel also allowed me to return post race to use a room to shower and change ahead of my train journey home. I will definitely be staying again and will be recommending to friends & family.
Stayed 1 night in Apr 2024

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine for just a bed and a shower

Reception is in a building a 5 minute walk away. Area where the hotel is quiet but the walls between the rooms were thin and you could hear noises from other rooms. It is a 3-4 min walk to Victoria Station and about 10 min walk from Buckingham Palace. Lots of little cafes, Sainsbury’s, Nando’s, etc. around the corner. Rooms were clean, functional. It was ideal for us as we left the room early in the morning and returned late at night.
Stayed 3 nights in Jul 2024

4/10 Poor

Maria

Disliked: Cleanliness, amenities
Closed distance to Victoria Coach Station. Good size private clean bathroom. Our room was in the basement, narrow stairway, but had a window and clear signs for fire escape in case there was a fire.
Stayed 1 night in Oct 2022

8/10 Good

Glen

Liked: Cleanliness, staff & service
3 floors, six flights of stairs, no elevator. Otherwise fine.
Stayed 2 nights in Apr 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice and well appointed. Just the job! The AC needs looking at and servicing as it wasn't cooling properly as a unit like that should in a room of that size.
Stayed 2 nights in Jul 2023

6/10 Okay

Rebeka

It was a lovely room but on the top floor up 3 flights of stairs it was hard with crutches to get up there and there was alot of road works outside so very noisy allnight with a generator going and work going on. If wedve known before hand we might’ve booked somehwere else. The room was nice and clean and the bed was comfy would stay again if there wasn’t roadworks going on and maybe request a lower floor
Stayed 1 night in Feb 2024

4/10 Poor

Manjeet

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Read description carefully!

Partially my fault - I didn't read the description very well. This is not a typical hotel - it's basically a townhouse that has been converted. There is no front desk - you have to check in at a different property (about 5 mins away), the stairs are very narrow.
Stayed 3 nights in Apr 2024

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, amenities
Property is quite nice, but the staff are awful. I arrived to check in, to find the housekeeper and a guest behind the counter. They couldn’t check me in, obviously- ten minutes later the reception staff came back, she had gone out to buy a sandwich. I asked to speak to the manager about this - I was told he wasn’t in, and would not be on site at all because “he works from home all the time”. I asked to speak to him on the phone - she called him, but he would not speak to me. I was told he’d call me today - unsurprisingly he hasn’t. For the same money, there are many hotels in the area that are properly managed and staffed. Stay in one of those instead.
Stayed 1 night in Nov 2024

6/10 Okay

Vasti

Disliked: Cleanliness, amenities
Has potential; but for price & Location it’s missing a lot. *no fridge *had no wash clothes *towels were stained (looked fresh) *no complimentary water in room
Stayed 1 night in Jun 2022

6/10 Okay

Victor

Eaton ok

Nice rooms however, not disabled friendly. I asked for ground floor on booking and was put on the second. There was no lift so struggled.
Stayed 2 nights in Nov 2022

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
We did stay in the Town Houses. We were transferred to the main hotel Beverly. We stayed on the 3rd floor and there was no elevator. We got help with our bags when we checked in but had to deal with our bags by ourselves the next morning. The room was small but clean. There was a floor fan in the room to aid the under sized A/C unit. Staff was pleasant. The town house pictures looked like the room was bigger than what we got, but can’t say for sure.
Stayed 1 night in Sep 2023

6/10 Okay

Tania

Liked: Cleanliness
Disliked: Amenities
Average is the best I can say about this location. The amenities of the room were basic at best. You have to also check in at another property location so we had to keep walking back and forth which was kind of a pain. The room was next to a busy and loud street. We also had another guest pounding on the door several times at 3:00 a.m. and then leave and then come back and went to the room above us and was moving around non-stop for the next several hours so we barely got any sleep. It was an extremely basic room for the price.
Stayed 1 night in Oct 2023