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The Cumberland, London

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Executive King Room (With Executive VIP Lounge Access) | Room amenity - The Cumberland, London (London)
Creator video - submitted by Fancy Nanc-ista
Reception - The Cumberland, London (London)
Exterior - The Cumberland, London (London)
Gym - The Cumberland, London (London)
Luxury
4.5 star property
8.8

Excellent

Luxury hotel near Hyde Park

Located close to Frameless Immersive Art Experience and Piccadilly Circus, The Cumberland, London provides an airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and conference space.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Classic Single Room

Classic Single Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

9.4 out of 10
Exceptional
(22 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

8.8 out of 10
Excellent
(34 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Room amenity

Classic Double Room

8.6 out of 10
Excellent
(67 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

8.4 out of 10
Very good
(51 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin

8.2 out of 10
Very good
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

8.6 out of 10
Excellent
(38 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Park View Room

Park View Room | Park view

Park View Room

9.6 out of 10
Exceptional
(8 reviews)
  • Park view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive King Room (With Executive VIP Lounge Access)

Executive King Room (With Executive VIP Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive King Room (With Executive VIP Lounge Access)

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite (With Executive VIP Lounge Access)

Studio Suite (With Executive VIP Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite (With Executive VIP Lounge Access)

7.4 out of 10
Good
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Star Suite (With Executive VIP Lounge Access)

Star Suite (With Executive VIP Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Star Suite (With Executive VIP Lounge Access)

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Accessible Double

Classic Accessible Double | Premium bedding, in-room safe, desk, laptop workspace

Classic Accessible Double

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

  • Sleeps 1

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • Sleeps 2

View all photos for Classic Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

  • Sleeps 2

View all photos for Deluxe King

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2

View all photos for Family Room

Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4

View all photos for Executive Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • Sleeps 3

View all photos for Executive King Room

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 3

View all photos for Studio Suite

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite

  • Sleeps 3

View all photos for Star Suite

Premium bedding, in-room safe, desk, laptop workspace

Star Suite

  • Sleeps 3

View all photos for Park View Room

Premium bedding, in-room safe, desk, laptop workspace

Park View Room

  • Sleeps 2

View all photos for Deluxe Twin

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2

View all photos for Accessible Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Accessible Classic Double Room

  • Sleeps 2

About the neighborhood

Located in London City Centre, a neighborhood in London, The Cumberland, London is in a shopping district and near a metro station. Piccadilly Circus and Buckingham Palace are notable landmarks, and some of the area's popular attractions include Frameless Immersive Art Experience and London Eye. Trafalgar Square and Big Ben are two other places to visit that come recommended. Guests love the hotel's central location. Visit our London travel guide
Map
The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL

What's nearby

  • Marble Arch
    Marble Arch
    1 min walk - 0.0 miles
  • Hyde Park
    Hyde Park
    2 min walk - 0.1 miles
  • Beautiful aerial view of the Hyde park in London, UK. Magical sunset view over the park with London skyline on the horizon.
    Park Lane
    2 min walk - 0.1 miles
  • Baker Street
    Baker Street
    6 min walk - 0.4 miles
  • Oxford Street
    Oxford Street
    12 min walk - 0.7 miles

Getting around

  • Marble Arch Underground Station
    1 min walk
  • Marylebone Station
    15 min walk
  • London City Airport (LCY)
    59 min drive

Restaurants

  • Zula Burger
    2 min walk
  • Blank Street Coffee
    1 min walk
  • Basta London
    3 min walk
  • Pret a Manger
    1 min walk
  • WatchHouse
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gordon Ramsay Hell's Kitc
  • Lirica
  • SOUND Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (24 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 100 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is The Cumberland, London pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 100 per pet, per stay. Service animals are exempt from fees.

What time is check-in at The Cumberland, London?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Cumberland, London?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does The Cumberland, London provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 130 per vehicle applies.

Where is The Cumberland, London located?

Located in London City Centre, this luxury hotel is within a 5-minute walk of Frameless Immersive Art Experience and Hyde Park. Piccadilly Circus and Buckingham Palace are also within 2 mi (3 km). Marble Arch Underground Station is only a 2-minute walk and Bond Street Underground Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Cumberland, London Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1058 out of 1831 reviews
Rating 8 - Good. 480 out of 1831 reviews
Rating 6 - Okay. 185 out of 1831 reviews
Rating 4 - Poor. 50 out of 1831 reviews
Rating 2 - Terrible. 58 out of 1831 reviews

Reviews

Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice comfortable rooms
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay, very friendly helpful staff, good buzz and vibe about the place. Exec room and vip lounge a nice treat.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really nice and helpful staff. That was the second time I stayed there and will come back again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , brilliant staff, fabulous amenities and super clean room!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and renovated hotel at an excellent location. The staff was very friendly. Very spatious room. The rooms could use some renovation, especially the closets.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean decent sized room, the two twin beds are a bit small but it was ok for us. Breakfast is very good with many options. Hells Kitchen restaurant is fantastic for a special evening or a celebration. The menu is concise but the oysters, wagyu meatballs and roasted cod were great.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay at the hotel. The hotel is clean, and staff were friendly. Would highly recommend.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked hotel stay for my brother and his wife to celebrate their Golden Wedding Anniversary and they have had a brilliant time at The Cumberland. The staff are so friendly and made them very welcome. The whole experience was excellent. Thank you so much.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous, the rooms were spacious and the breakfast was excellent. Location-wise, it’s great for shopping and the West End
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only there for the weekend but super helpful staff who were aĺl keen to help, clean room prepared with thought, range of dining options and they're genuinely dog friendly. Which was the most important thing for me!
Doggy welcome pack
Doggy menu
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business and children friendly. In the city centre. Amazing food selection.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel staff here was incredible. we get there to check our bags in and it was the kindest group of people. and my travel partner had a small medical issue and the staff went above and beyond to provide some medical supplies. the kindest and most wonderful people work at this hotel. the room was great. i cannot wait to stay here again. everyone from the bartenders to the room service staff? all incredible. i had a wonder stay here.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed staying at the hotel. Location is fantastic, staff were all friendly and helpful and the rooms were lovely. One little thing and it may just be me but the mattresses were a little firm. Would definitely stay here again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP Lounge was great! Concierge services were exceptional. Clean room and comfy bed. Great location. Be aware of no escalator or lift at the central line marble arch tube station. Lots of stairs to lug a heavy bag.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

alexa

Liked: Cleanliness, staff & service, amenities
Clean Great location.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sargon

Liked: Staff & service, amenities
Our family needed a refresh, there were stains on the carpet and curtains, the bathroom also needed a fresh lick of paint. Additionally there was a smell in the room, not sure if it was the carpet or air con. The staff were very friendly and helpful, the location of the hotel was great,
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Orhan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely clean comfortable room and great staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room sofa, couch a bit lumpy, but that’s to be expected. Wonderful surprise to receive champagne upon arrival I love the VIP lounge. The hotel has such a cool vibe would definitely return. Great location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Room was on the small side but spotless with every amenity you could need and very comfortable beds. Staff were all great but special mention for the concierge staff who couldn't have been more helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a long weekend to attend my graduation. We generously received a room upgrade which was very kind and allowed us a bit more space to get ready and relax afterwards. The team were friendly and professional. We can not wait to stay again later in the year. Special thanks to Grace, Abki and Paula.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Yes all very good and staff in the breakfast room excellent
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Lovely hotel great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jon Emil

Liked: Cleanliness, amenities, property conditions & facilities
Awesome Hotel. Everything clean. Verry friendly staff. Good food. I will for sure stay here again.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, great location, lots of activities, bar and restaurant.
Stayed 2 nights in Nov 2025