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The Cumberland, London

4.5 star property
Travelers step into London's vibrant scene from this prime location, unwinding with happy hour treats before enjoying a delicious breakfast the next morning.

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Photo gallery for The Cumberland, London

A bar with a curved counter, multiple shelves of bottles, and several stools. - The Cumberland, London (London)
Creator video - submitted by Fancy Nanc-ista
A reception area with four curved reception desks, a modern light fixture, and a security camera on the ceiling. - The Cumberland, London (London)
A large, historic building with multiple floors and a prominent corner entrance. - The Cumberland, London (London)
A hotel room with a large bed, a desk, a dresser, a mirror, a television, and a window with curtains. - The Cumberland, London (London)
The Cumberland, in the heart of London near Hyde Park, offers a comfortable stay. Enjoy British cuisine at SOUND Cafe or relax with coffee and WiFi in your room. The hotel provides an airport shuttle, conference facilities, and consistently praised staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Classic Single Room

A hotel room with a bed, desk, chair, lamps, and a framed picture on the wall.

Classic Single Room

9.4 out of 10
Exceptional
(24 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Twin Room

A hotel room with two beds, a desk, a chair, a lamp, a phone, and a window with curtains.

Classic Twin Room

8.8 out of 10
Excellent
(42 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room

A hotel room with a large bed, a desk, and a chair.

Classic Double Room

8.6 out of 10
Excellent
(76 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe King

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Deluxe King

8.6 out of 10
Excellent
(52 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin

A hotel room with a large bed, a desk, a chair, a television, and a door leading to another room.

Deluxe Twin

8.2 out of 10
Very good
(19 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a desk lamp, and a window with curtains.

Family Room

8.8 out of 10
Excellent
(41 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Park View Room

A hotel room with a bed, a nightstand, a lamp, a window with curtains, and two red chairs.

Park View Room

9.6 out of 10
Exceptional
(8 reviews)
  • Park view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room

A hotel room with two beds, a desk with a computer, a chair, a guitar, and a small table with a plant.

Executive Twin Room

9.2 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive King Room (With Executive VIP Lounge Access)

A hotel room with a large bed, a desk, a chair, a wardrobe, and a picture on the wall.

Executive King Room (With Executive VIP Lounge Access)

9.4 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite (With Executive VIP Lounge Access)

A hotel room with a bed, a sofa, a round table, a nightstand, and a lamp.

Studio Suite (With Executive VIP Lounge Access)

7.4 out of 10
Good
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Star Suite (With Executive VIP Lounge Access)

A hotel room with a desk, chair, sofa, and a bed with a headboard.

Star Suite (With Executive VIP Lounge Access)

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Accessible Double

A hotel room with a large bed, two bedside tables, a nightstand, a framed picture on the wall, and a door leading to another room.

Classic Accessible Double

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a large bed, a nightstand with a lamp, and a window with curtains.

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Single Room

A hotel room with a bed, desk, chair, lamps, and a framed picture on the wall.

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Double Room

A hotel room with a large bed, a desk with a chair, a TV, and a wooden door.

Classic Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room

A hotel room with two beds, a desk, a chair, a television, and a wardrobe.

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, The Cumberland, London is in a shopping district and near a metro station. Piccadilly Circus and Buckingham Palace are notable landmarks, and some of the area's popular attractions include Frameless Immersive Art Experience and London Eye. Trafalgar Square and Big Ben are two other places to visit that come recommended. Guests love the hotel's central location. Visit our London travel guide
Map
The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL

What's nearby

  • A large white archway with statues, surrounded by trees and buildings.
    Marble Arch
    1 min walk - 0.0 miles
  • A busy street with a prominent London Underground sign, historic buildings, and a red double-decker bus.
    Oxford Street
    1 min walk - 0.1 miles
  • A river with boats, a gazebo, and autumn trees.
    Hyde Park
    2 min walk - 0.1 miles
  • A park with a lake, surrounded by dense green trees and a cityscape in the background.
    Park Lane
    2 min walk - 0.1 miles
  • A grand building with ornate columns and string lights.
    Selfridges
    4 min walk - 0.3 miles

Getting around

  • Marble Arch Underground Station
    1 min walk
  • Marylebone Station
    15 min walk
  • London City Airport (LCY)
    59 min drive

Restaurants

  • Basta London
    3 min walk
  • Blank Street Coffee
    1 min walk
  • Zula Burger
    2 min walk
  • WatchHouse
    2 min walk
  • Starbucks
    3 min walk

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  • Free WiFi
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  • Air conditioning
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8.4 out of 10, Very Good, 2,198 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 26 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gordon Ramsay Hell's Kitc
  • Lirica
  • SOUND Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (24 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 100 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 26 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is The Cumberland, London pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 100 per pet, per stay. Service animals are exempt from fees.

What time is check-in at The Cumberland, London?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Cumberland, London?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does The Cumberland, London provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 130 per vehicle applies.

Where is The Cumberland, London located?

Located in London City Centre, this luxury hotel is within a 5-minute walk of Frameless Immersive Art Experience and Hyde Park. Piccadilly Circus and Buckingham Palace are also within 2 mi (3 km). Marble Arch Underground Station is only a 2-minute walk and Bond Street Underground Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Cumberland, London Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1226 out of 2093 reviews
Rating 8 - Good. 537 out of 2093 reviews
Rating 6 - Okay. 213 out of 2093 reviews
Rating 4 - Poor. 56 out of 2093 reviews
Rating 2 - Terrible. 61 out of 2093 reviews

Reviews

Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and great location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Bobbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and breakfast were great!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

AGATHA

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well located Spacious and comfortable
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities
Central location. Comfortable beds. Good breakfast and friendly concierge.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very comfortable room. Great location and air con
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Euan

Liked: Staff & service, amenities, property conditions & facilities
Great location for a base when visiting London. Freiburg
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Great helpful friendly staff
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really nice hotel. Would recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Andriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, nice sized rooms and comfy beds, quiet aircon. Lobby bar gets too crowded in the evening, but we were treated to complimentary minibar.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Grishma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with outstanding staff and service. Absolutely fantastic.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the heart of Sydney. Hotel was great and staff for friendly. Fusty smell in the lobby but really no big issues. Recommended.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, hotel facilities and staff second to none.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place . Best thing is the location. Hotel is very clean and elegant
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Staff are all very friendly. Great bar area and takeaway coffee bar.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again. Close to Hyde Park.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice comfortable rooms
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rebbecca

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing highly recommended amazing food, great location, fantastic service, we will be going back to stay again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Great location right off the Central Line.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Laurie

Liked: Staff & service
Disliked: Cleanliness
Felt there was a strange smell throughout the hotel as soon as you walked in and the room itself wasn't the cleanest. Location though was fantastic
Stayed 1 night in Jul 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bedroom and very clean. My only criticism is that there was no where near enough staff working on the bar.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Charhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Location, Location! This is the perfect hotel centrally located to nearby tube and bus stops which helped tremendously with navigating the city. Room and amenities were good nothing over the top the decor was awesome lots of photo opportunities in the lobby. There was a smell going on in the lobby not sure exactly what the case was could be a sewer line. The staff were pleasant and helpful, and the doorman is a gem.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location around corner from Marbe Ar h Station. Air conditioned rooms welcomed during heat wave. Lobby is very noisy, but fourth floor room was quiet. Would return.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded upon arrival, early check in, use of the VIP lounge. Room was amazing, they went above and beyond for my daughter’s birthday with complimentary chocolates and Prosecco in the room plus a birthday card and decorations. Perfect stay and would definitely return.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, especially the staff in the VIP lounge , lovely girls and very attentive.
Stayed 1 night in May 2026
Verified review

8/10 Good

Yaiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly helpful staff.
Stayed 2 nights in Apr 2026