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COMFOTEL GRN

3.0 star property
Travelers appreciate the practical perks at this smoke-free property, where airport shuttle service and laundry facilities make life easier during a London stay

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Photo gallery for COMFOTEL GRN

Standard Quadruple Room | Desk, free WiFi - COMFOTEL GRN (London)
Room amenity - COMFOTEL GRN (London)
Interior entrance - COMFOTEL GRN (London)
Standard Quadruple Room | Bathroom | Free toiletries, hair dryer, towels, soap - COMFOTEL GRN (London)
Front of property - COMFOTEL GRN (London)
Located near Westfield London Shopping Centre, Comfotel GRN offers practical conveniences for a comfortable stay. The airport shuttle saves time, laundry facilities handle essentials, and guests stay connected with free in-room WiFi throughout the smoke-free property.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Quadruple Room

Desk, free WiFi

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | Desk, free WiFi

Standard Single Room

8.4 out of 10
Very good
(5 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Desk, free WiFi

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Desk, free WiFi

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Hammersmith, a neighborhood in London, COMFOTEL GRN is in a shopping district and near a metro station. The area's natural beauty can be seen at Hyde Park and River Thames, while Royal Albert Hall and Natural History Museum are cultural highlights. London Eye and Royal Botanic Gardens, Kew are not to be missed. Visit our London travel guide
Map
120 Shepherd's Bush Road, Hammersmith, London, England, W6 7PD

What's nearby

  • London_WestfieldLondonShoppingCentre_6159434_03
    Westfield London Shopping Centre
    13 min walk - 0.7 miles
  • Kensington High Street
    Kensington High Street
    14 min walk - 0.8 miles
  • Olympia Events
    Olympia Events
    14 min walk - 0.8 miles
  • Shepherd's Bush Empire
    8 min walk - 0.4 miles
  • Eventim Apollo
    13 min walk - 0.7 miles

Getting around

  • Goldhawk Road Underground Station
    7 min walk
  • Shepherd's Bush Station
    11 min walk
  • Heathrow Airport (LHR)
    32 min drive

Restaurants

  • GAIL's Bakery
    1 min walk
  • Another Brother
    1 min walk
  • Liz Cafe
    6 min walk
  • The Queen's Head, Hammersmith
    5 min walk
  • Zarathustra Cafe
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
The check-in location differs from the property location; go to: [Comfotel Blu, 114 Shepherds Bush Road, W67PD]
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is COMFOTEL GRN pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at COMFOTEL GRN?

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at COMFOTEL GRN?

Check-out is at 11:00 AM.

Where is COMFOTEL GRN located?

Located in Hammersmith, this hotel is within a 15-minute walk of Eventim Apollo, Kensington High Street, and Westfield London Shopping Centre. Olympia Events and River Thames are also within 1 mi (2 km). Goldhawk Road Underground Station is 7 minutes by foot and Hammersmith Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

COMFOTEL GRN Reviews

7.2

Good

7.8

Cleanliness

7.4

Amenities

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 25 out of 95 reviews
Rating 8 - Good. 32 out of 95 reviews
Rating 6 - Okay. 19 out of 95 reviews
Rating 4 - Poor. 9 out of 95 reviews
Rating 2 - Terrible. 10 out of 95 reviews

Reviews

Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well had a great stay. was not sure before booking but got a great stay and was also upgraded. the rooms are well maintened with all the amenities needed. great hotel for a short stay
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and spacious room
Stayed 1 night in May 2026
Verified

10/10 Excellent

Cheryle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean! The lady who cleans was so friendly and sweet! We loved chatting with her! There were great restaurants nearby.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location. Tube stations and restaurants nearby. The room was tiny, but clean and comfortable. No bedside light, and nowhere to put toiletries in bathroom, but TV, hairdryer and kettle with tea/coffee. Perfectly satisfactory for the price paid. Wanted to leave suitcase at hotel, but reception was closed in the morning. I later discovered reception staff member was asleep inside the office. Soured my experience of an otherwise satisfactory stay
Stayed 1 night in May 2026
Verified

10/10 Excellent

sarah

Liked: Cleanliness, amenities, property conditions & facilities
very happy n satisfied. clean, comfortable b&b with all basic things needed, and special thanks to bilal.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Well decorated, clean room Friendly staff Good location Quiet
Stayed 1 night in Nov 2025
Verified

8/10 Good

Hasnaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, walking distance to restaurants and shopping area.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Zarreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is very close to the train station and has lots of places to eat, had a great stay will defi stay again. and the value was good too
Stayed 1 night in Oct 2025
Verified

8/10 Good

Shusei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fairly good hotel at this price. i stayed with my family and room is bit small but cosy enough for us. thanksfully room has been cleaned up everyday.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Jodi

Liked: Cleanliness, staff & service, amenities
Who won't like this hotel: - Americans expecting an American-styled hotel - People who have trouble walking up & down stairs - People who need air conditioning (most hotels in the UK do not have AC) The Comfotel is in Hammersmith, a nice, neighborhood-y place next to Chelsea, which is gorgeous. The Hammersmith tube station is about a 10 minute walk door-to-door. The building is an old row house. This is the common build for these neighborhoods, so do not expect a big welcome area. These are tall, narrow buildings that were built in the 1800s. The stairs are narrow, so anyone who can't do/doesn't like stairs is not a good fit. There is no elevator. There are dings and worn paint, but the property is very clean. It's just an older build. The housekeeper is a lovely woman. The rooms are safe, clean, and comfortable, but size may be an issue for some. My room was a single and was about 75 square feet. There was no bureau for clothes, but there was some shelving and a mini fridge and blowdryer. If you are seeking a budget-friendly, basic accommodation, this should be fine. If you are used to more, then I am not sure this would be a fit. For me, the place was worth the money.
Stayed 6 nights in May 2026
Verified

8/10 Good

Siu Nam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay and great location, hotel has been recently renovated so was realy great, breakfast would have been nice. great stay though
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sio Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with the stay

Easy to check in. We were surprised with the daily room refresh. Clean and comfortable. Location is good.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Lovely comfortable bed with crisp white sheets and good shower with plenty of hot water. Everything was perfect and my only comment would be that the walls are a little thin and I could hear residence in the next rooms but earplugs sorted that! I was very glad that there was little road noise or passing trains.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very simple and comfortable stay during my time in London. As a solo traveller, this met all my expectations and I had no problems. Very close to shops and public transport, easy to get around. Thanks for having me.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
It's nice to feel welcome by a kind team. The room was really clean, modern. The fridge is a plus. I missed just a little bit an iron. But it's a detail. The location is super great. I recommend and will come again for sure.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is excellent value for the price. The location is ideal for exploring and the owner is very obliging, looking after my luggage after I checked out. The only slight issue was late night noise but that was due to inconsiderate guests.
Stayed 1 night in Jun 2025
Verified

8/10 Good

olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, room was a bit hot but overall really liked the room and new toilet. breakfast would have also been nice, staff was helpful. great experience
Stayed 1 night in Jun 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base for exploring London

Great accessible location that was safe. Staff was friendly and accommodating. Fair price. Wonderful to be able to store bags before and after check-in.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its a great location in london next to westfield and lots of options. it has changed a bit over years. its a nice clean hotel. would be better if they provide breakfast. but happy customer. thanks
Stayed 1 night in Sep 2025
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Awesome hotel and really great location close to many trains/tubes! Main complaint was the water turned on and off and there was little soap bars provided for each person for the trip but the cleaning staff took them away each day so by the end of our trip we had not soap or shampoos or anything left.
Stayed 5 nights in May 2025
Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really decent room for a good price. I liked having a mini sitting room next to the beds and the bathroom was very clean and modern. Good location near Shepherds bush station. My only suggestion would be to have a quieter closing on the front door, as I was on the ground floor and I could hear it slam every time someone came in and out
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

sara

Liked: Amenities
no fuss hotel, u have all the basic amenities, walls are a bit thin and its on the main road, a bit of noise. rest all clean and its a 5 storey townhouse with no life. but does the job.
Stayed 1 night in May 2025
Verified

6/10 Okay

Kim

Liked: Cleanliness, amenities
Welcoming staff on reception. I was in a top floor room, no lift (that I saw). The room was clean and comfortable. It was a little worn in paves e.g hole in the wall, some parts of the carpet discoloured, edges to carpets not finished. However, it was cheap and cheerful. All facilities worked, kettle, tea, milk etc provided, clean towels and bedding, comfortable bed and tv.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Lorraine

Liked: Cleanliness, staff & service, amenities
Overall, It was a good stay with great and quick access to the underground. The price was fair for both rooms and the beds were comfortable and nice. The fridge was very useful and the daily housekeeping charges all the sheets and towels whilst we were out. Nice aesthetics and the walls were thick (only for Room 14 though) We stayed in Room 14 & 18 and Room 14 had a locked window that meant the room was incredibly hot during the night. Room 14 the fan in the bathroom wasn’t strong so the door had to be opened which only made the room hotter and the pressure was too low and the water turned off every 5 mins in both rooms. Room 18 the automatic lights wouldn’t turn on despite asking reception to come and fix it - this would have been fine if there were any windows in the bathrooms but there wasn’t so we had to shower and use the bathroom with our phone flashlights. The setting in the shower of Room 18 wasn’t labelled correctly for hot & cold. The temperature also keeps changing being bitter cold and boiling hot with no warning. On the last night, our key cards stopped working sometime between 10am and 9:30pm so if reception wasn’t open then you wouldn’t be able to get into your room as they need to reset. Checkout was at 11am but our key cards stop working from 8am the morning of so please note that if you leaving your room after reception closes because you may not be able to get back in.
Stayed 2 nights in Feb 2026