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ARK Canary Wharf

4.0 star property
Hotel with an indoor pool, near Cutty Sark

Choose dates to view prices

Photo gallery for ARK Canary Wharf

Lobby
Fitness studio
Lobby sitting area
Indoor pool
1 bedroom, memory foam beds, in-room safe, laptop workspace
ARK Canary Wharf, near O2 Arena and Greenwich Market, offers a modern retreat with thoughtful amenities. Enjoy the indoor pool, browse the library, or sip at the coffee shop/cafe. Free in-room WiFi keeps everyone connected throughout their visit.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Studio

Classic Studio | Private kitchen | Fridge, stovetop, coffee/tea maker, electric kettle

Classic Studio

Highlights

Heating
Kitchenette
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
Memory foam bed
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Premium Studio

Highlights

Separate sitting area
Heating
Kitchenette
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
Memory foam bed
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

1 bedroom, memory foam beds, in-room safe, laptop workspace

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Heating
Kitchenette
Refrigerator
LED TV
Memory foam bed
Blackout drapes/curtains
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Big Studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Big Studio

Highlights

Separate dining area
Separate sitting area
Heating
Kitchenette
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Classic studio

  • Sleeps 2

View all photos for Premium Studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Premium Studio

  • Sleeps 2

View all photos for One Bedroom Flat

1 bedroom, memory foam beds, in-room safe, laptop workspace

One Bedroom Flat

  • Sleeps 2

Basic Studio

Highlights

Heating
Kitchenette
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
Memory foam bed
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio | 1 bedroom, memory foam beds, in-room safe, laptop workspace

Studio

Highlights

Heating
Kitchenette
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
Memory foam bed
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
20 Crossharbour Plaza, London, England, E14 9YF

What's nearby

  • O2 Arena - 6 min drive - 1.9 miles
  • Cutty Sark - 8 min drive - 1.3 miles
  • ExCeL Exhibition Centre - 10 min drive - 3.1 miles
  • Tower Bridge - 13 min drive - 3.5 miles
  • Piccadilly Circus - 23 min drive - 6.8 miles

Getting around

  • Crossharbour DLR Station - 4 min walk
  • Limehouse Station - 6 min drive
  • London City Airport (LCY) - 12 min drive

Restaurants

  • ‪Byblos Harbour - ‬5 min walk
  • ‪Pret A Manger - ‬3 min walk
  • ‪Capeesh Sky Bar - ‬6 min walk
  • ‪Fika Xchange - ‬2 min walk
  • ‪Pepper Street Tavern - ‬4 min walk

About this property

ARK Canary Wharf

Upscale hotel near Cutty Sark
Located close to O2 Arena and Greenwich Market, ARK Canary Wharf provides a coffee shop/cafe, a library, and laundry facilities. Free in-room WiFi is available to all guests, along with a 24-hour gym and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Luggage storage, a 24-hour front desk, and concierge services
  • A front-desk safe, coworking spaces, and smoke-free premises
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 151 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • 32-inch LED TVs with cable channels
  • Kitchenettes, refrigerators, and stovetops

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Novotel London Canary Wharf Hotel

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  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,008 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (GBP 20 per night)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Refrigerator
  • Stovetop

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 15 2025 to November 3 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from October 15 2025 to November 3 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Covered self parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Children 18 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

Frequently asked questions

Does ARK Canary Wharf have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from October 15 2025 to November 3 2025 (dates subject to change). The property will be renovating the pool from October 15 2025 to November 3 2025 (completion date subject to change).

Is ARK Canary Wharf pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ARK Canary Wharf?

Self parking is available for GBP 20 per night. Limited spots are available.

What time is check-in at ARK Canary Wharf?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at ARK Canary Wharf?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is ARK Canary Wharf located?

Located in Canary Wharf, this hotel is within 2 mi (3 km) of Cutty Sark, Greenwich Market, and National Maritime Museum. O2 Arena and ExCeL Exhibition Centre are also within 3 mi (5 km). Crossharbour DLR Station is only a 4-minute walk and South Quay DLR Station is 6 minutes.

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ARK Canary Wharf Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 586 out of 1424 reviews
Rating 8 - Good. 323 out of 1424 reviews
Rating 6 - Okay. 190 out of 1424 reviews
Rating 4 - Poor. 145 out of 1424 reviews
Rating 2 - Terrible. 180 out of 1424 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shainez

Liked: Cleanliness, staff & service, property conditions & facilities
it’s my second stay and it was really good
Stayed 2 nights in Jul 2025

10/10 Excellent

Kalina

Liked: Cleanliness, staff & service, property conditions & facilities
Unexpectedly tiny shower but other than that amazing ! Highly recomend
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay. Safe.clean. Great rooftop pool
Stayed 1 night in Jun 2025

8/10 Good

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good views, pool and spa amenities. Standard rooms are small don't be surprised but be wary which room you get, it can get hot and loud with local transport. Overall good place to stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, oust DLR
Stayed 2 nights in Jun 2025

10/10 Excellent

Lambrini

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great customer service from the reception, thank you. The pool view swim is a must! Convenient location, will definitely visit again.
Stayed 1 night in Jun 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stayed at Ark Apart Hotel. Staff are always excellent and always willing to help. I would highly recommend staying at the Ark, where everything located in canar wharf. Easy access to central london.
Stayed 2 nights in Jul 2025

10/10 Excellent

arv

Liked: Cleanliness, amenities, property conditions & facilities
The building was lovely and all the facilities were beautiful along side the views from the top, all I’d say is that the rooms are a bit hot and lack air conditioning. Would definitely stay again !!
Stayed 3 nights in Jul 2025

8/10 Good

Josie

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable beds- good night sleep, lots of utilities, bathroom was on the small side but very clean, pool was clean and spacious with a nice view :)
Stayed 2 nights in Jun 2025

10/10 Excellent

Tracey Jane

Liked: Cleanliness, amenities, property conditions & facilities
The wide range of facilities to work and swim etc were amazing.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Had beautiful facilities a lovely pool, cozy cafe a very lovely hotel for the short stay i had.
Stayed 1 night in Mar 2025

6/10 Okay

Rich

Disliked: Staff & service, property conditions & facilities
It’s not you it’s me… When I go stay in London the life gets sucked out of me it’s the most horrible place with the most horrible people so I already get put is a mood!
Stayed 1 night in Aug 2025

6/10 Okay

Tiyamike

Liked: Cleanliness
I liked that it was self catering aka with a kitchen and a pool. I didn’t like the service I received.
Stayed 1 night in Jul 2025

10/10 Excellent

Hugh

Liked: Property conditions & facilities
Cool spot room's a bit small tho
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
The room was tiny, bed was stuck in a corner and it was ridiculously hot with no air
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible place, avoid at all cost, TV doesn't work, Rooms are extremely hot with no AC, staff is rude, unexpected costs, other residents walking around in just towels in the reception area.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay, Mohammed greeted us so kindly upon our arrival, the property was situated in a perfect location for commuting to the city, but had a suburban feel (great running), and the building itself is so nicely designed. Thanks for a great stay!
Stayed 8 nights in Apr 2025

4/10 Poor

Sarah

Disliked: Staff & service

Basic stay

Room was clean and fresh. No soap in bathroom to wash hand. No shower gel or dish cloth. Two small cups. Very basic…
Stayed 1 night in Jul 2025

6/10 Okay

Joshua

Liked: Amenities
Disliked: Cleanliness
We had to have a new room given
Stayed 2 nights in Jun 2025

4/10 Poor

Rosy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Facilities didn't work and they refused to compensate
Stayed 5 nights in Aug 2025

10/10 Excellent

leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
leisure facilties are great
Stayed 4 nights in Feb 2025

4/10 Poor

Lemuel

I cancelled my reservation due to the room being too small and the bathroom was the size of an airport bathroom.
Stayed 2 nights in May 2025

2/10 Terrible

Refentse

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This place has no AC and they delayed in helping us settle in. Very poor service from management and I’m definitely not going back.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Not the friendliest or most comfortable space

Shockingly small room with an even smaller bed. Were kicked out by housekeeping 5min prior to check out time which I thought was very rude
Stayed 1 night in Jun 2025

6/10 Okay

Whitney

Liked: Amenities
good selection of amenities but bathroom and kitchenette are so small you practically can’t use them. the toilet was extremely uncomfortable to us e especially as a tall person, and when i wanted to shower the door was broken. overall it was okay but probably wouldn’t stay again, especially because of the 100£ deposit they take and don’t mention when you book. it’s not really worth the money
Stayed 2 nights in Jul 2025

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