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The Chapter - Leisure Inn Hotel

2.0 star property

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Miscellaneous - The Chapter - Leisure Inn Hotel (London)
Standard Double Room, Ensuite | View from property - The Chapter - Leisure Inn Hotel (London)
Property entrance - The Chapter - Leisure Inn Hotel (London)
Standard Quadruple Room, Ensuite | Room amenity - The Chapter - Leisure Inn Hotel (London)
Lobby - The Chapter - Leisure Inn Hotel (London)
Close to Kensington Gardens and Kensington Palace, The Chapter - Leisure Inn Hotel has plenty to offer. Stay connected with free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite | Blackout drapes, iron/ironing board, free WiFi

Standard Quadruple Room, Ensuite

  • 7 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Single Room, Shared Bathroom

Standard Single Room, Shared Bathroom | Blackout drapes, iron/ironing board, free WiFi

Standard Single Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Ensuite

Standard Single Room, Ensuite | Blackout drapes, iron/ironing board, free WiFi

Standard Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite | Blackout drapes, iron/ironing board, free WiFi

Standard Triple Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite | Blackout drapes, iron/ironing board, free WiFi

Standard Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room, Ensuite (Family)

Family Triple Room, Ensuite (Family) | Blackout drapes, iron/ironing board, free WiFi

Family Triple Room, Ensuite (Family)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite | Blackout drapes, iron/ironing board, free WiFi

Family Quadruple Room, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Double Room, Ensuite (Premium)

Executive Double Room, Ensuite (Premium) | Blackout drapes, iron/ironing board, free WiFi

Executive Double Room, Ensuite (Premium)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite | Blackout drapes, iron/ironing board, free WiFi

Standard Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in London City Centre, a neighborhood in London, The Chapter - Leisure Inn Hotel is near a metro station. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Kensington Gardens. Check out an event or a game at Royal Albert Hall, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Visit our London travel guide
Map
40-41 Leinster Gardens, London, England, W2 3AN

What's nearby

  • If you go to Portobello Road in London it’s obligatory to photograph this antiques and vintage store! It’s well worth a good rummage inside too..
    Westbourne Grove
    2 min walk - 0.1 miles
  • Kensington Gardens showing a statue or sculpture, heritage elements and heritage architecture
    Kensington Gardens
    5 min walk - 0.3 miles
  • Paddington showing a city and a square or plaza
    Paddington Central
    9 min walk - 0.5 miles
  • Hyde Park featuring a garden, a river or creek and watersports
    Hyde Park
    9 min walk - 0.5 miles
  • Queensway
    3 min walk - 0.2 miles

Getting around

  • Bayswater Underground Station
    6 min walk
  • London Paddington Station
    9 min walk
  • London City Airport (LCY)
    66 min drive

Restaurants

  • Halepi
    3 min walk
  • Prince Alfred
    4 min walk
  • Bella Italia
    5 min walk
  • Bayswater Arms
    6 min walk
  • Gold Mine
    5 min walk

About this property

The Chapter - Leisure Inn Hotel

Hotel near Hyde Park
Close to Kensington Gardens and Kensington Palace, The Chapter - Leisure Inn Hotel has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk and luggage storage
Room features
All 50 rooms include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Cable channels and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual fire alarm

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number 13629851

We should mention

This property does not have elevators

Property is also known as

The Chapter Leisure Inn
The Chapter - Leisure Inn Hotel Hotel
The Chapter - Leisure Inn Hotel London
The Chapter - Leisure Inn Hotel Hotel London

Frequently asked questions

How much is parking?

This property doesn't offer parking.

What time is check-in at The Chapter - Leisure Inn Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Chapter - Leisure Inn Hotel?

Check-out is at 11:00 AM.

Where is The Chapter - Leisure Inn Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Kensington Gardens, Hyde Park, and Kensington Palace. Kensington High Street and Marble Arch are also within 1 mi (2 km). Bayswater Underground Station is 6 minutes by foot and Queensway Underground Station is 8 minutes.

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Reviews

The Chapter - Leisure Inn Hotel Reviews

6.8

6.8

Cleanliness

6.2

Amenities

7.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 38 out of 163 reviews
Rating 8 - Good. 40 out of 163 reviews
Rating 6 - Okay. 43 out of 163 reviews
Rating 4 - Poor. 25 out of 163 reviews
Rating 2 - Terrible. 17 out of 163 reviews

Reviews

10/10 Excellent

Analiz

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and we were even able to have an early check in without asking. Easy to find and great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location friendly staff
Stayed 2 nights in Jul 2025

8/10 Good

Jaydee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. The staff were friendly and accommodating. No issues whatsoever.
Stayed 2 nights in Oct 2025

8/10 Good

Qiying

Liked: Cleanliness, staff & service
quiet and convenient transportation
Stayed 4 nights in Oct 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful and clean, really enjoyed our stay and will be back
Stayed 1 night in May 2025

6/10 Okay

Sandra

+ Convenient location + Decent bathroom with towels, soap, hot water + Hairdryer, kettle, tea & coffee in the room + Relatively quiet for London - Bed was not comfortable & room/hotel needs some TLC and updating. - You can hear everything what's going on in the next room
Stayed 2 nights in Oct 2025

10/10 Excellent

Denisa

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked surroundings
Stayed 4 nights in Jul 2025

6/10 Okay

Robin

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location to the train station and Hyde Park. The staff was very friendly and the room was clean. What we didn’t like was the thin walls and our room was under the lobby so we heard all foot traffic and roller bags coming and going. We were also basement level and there was a musty smell. Perfect if you are looking for a no frills stay for a decent price.
Stayed 4 nights in Oct 2025

4/10 Poor

kimberly

Disliked: Cleanliness, property conditions & facilities
Great staff and location, property under construction
Stayed 2 nights in May 2025

6/10 Okay

Christina

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was small and not very clean, floor was not vacuumed and we had a red stain on our sheets. Location was convenient close to Paddington but very basic accommodation that could do with better level of cleanliness.
Stayed 3 nights in Oct 2025

8/10 Good

Keziah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff.
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a quiet neighborhood, fairly close to transport and dining, on street public parking is available.
Stayed 3 nights in Apr 2025

8/10 Good

Esther

Staff are nice and helpful, location is convenient, hotel is under renovation, the property condition is to be improved.
Stayed 4 nights in May 2025

6/10 Okay

Tracy

Loved the location. Quick walk to small markets, food, drinks, parks. Not the cleanest place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Ambreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and supportive staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience staying at this hotel. The staff were so friendly and accommodating. The lack of AC was rough, but manageable and didn’t affect us too much. Overall highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

TRISHA

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Beds were comfortable. Room was quiet.
Stayed 1 night in Jun 2025

4/10 Poor

Philip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location room needs updating and cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Perry Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful part of town with the convenience of the underground a 5-minute walk away. Easy and friendly check in. Spotless and very comfortable room.
Stayed 2 nights in Apr 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service
Friendly staff. The property looks like it being refurbished, which it needs but fine for a 2 night stay. Good value for money.
Stayed 2 nights in Apr 2025

6/10 Okay

tessa

Disliked: Cleanliness, property conditions & facilities
Not at all what I was picturing based on the pictures when I booked it. Floor was gross carpet with some stains, bathroom kept smelling like sewage. Based on the pictures when I booked I expected it to be much nicer. It was fairly clean and safe area. Was just deceived as it’s not what I thought I was booking otherwise it was a okay hotel and felt safe here
Stayed 4 nights in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service
No frills but clean and comfortable
Stayed 1 night in May 2025

8/10 Good

Vu

Liked: Cleanliness
The property seems being renovated but they do really need a proper operation training. The staffs were so miscommunicated and confused from Check in to the check out. But overall i enjoyed my stay due to the location
Stayed 2 nights in Jun 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovated floor, I think, so very clean and new. Drain in bathroom was not very efficent, and the room was extremely hot, even though there was a rather big fan. A stay for five days with kids was suitable for us three. Location is supernice- park a few steps away. Friendly staff. Very good price for clean and neat hotel!
Stayed 5 nights in Jun 2025

6/10 Okay

Tayah

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good enough

When we arrived our window lock was broken and I refused to sleep in the room as it was unsafe as I am a young solo female traveler. The receptionist at first didn’t understand what the issue was, and said there was nothing he could do about it and there was nothing else available, then suddenly there was another room to stay in for the night. The room was very small, and I felt like the pictures were a bit deceiving. The room was clean and the cleaners were very nice and accommodating.
Stayed 4 nights in Oct 2025