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Whiteleys Hotel

Property class: 2

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Photo gallery for Whiteleys Hotel

A room with a white door, a reception desk, a chandelier, and a painting on the wall. - Whiteleys Hotel (London)
A spacious room with a high arched ceiling, a chandelier, two green armchairs, a small table, and a black doormat. - Whiteleys Hotel (London)
A room with a green chair, a small table, a clock, and a door with a view of the street. - Whiteleys Hotel (London)
A building with a blue door and a sign that reads 'WHITELEYS HOTEL.' - Whiteleys Hotel (London)
A hotel room with two beds, a window with curtains, a mirror, a sink, and a hairdryer. - Whiteleys Hotel (London)
Close to Kensington Palace and Kensington Gardens, Whiteleys Hotel has plenty to offer. Stay connected with free in-room WiFi.

Reviews

5.0 out of 10

Popular amenities

  • Free WiFi
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, Ensuite

A bedroom with a bed, a TV mounted on the wall, a window with curtains, a door, and a power outlet.

Standard Double Room, Ensuite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room, Ensuite

A neatly made bed with white linens, a teal headboard, a bedside table with a phone and a coffee maker, and a window with teal curtains.

Standard Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room, Ensuite (with extra bed)

A hotel room with two beds, a TV, a mirror, and a window with curtains.

Superior Double Room, Ensuite (with extra bed)

  • 8 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

London City Centre, a neighborhood in London, is home to Whiteleys Hotel. The area's natural beauty can be seen at Hyde Park and Kensington Gardens, while Natural History Museum and London Eye are popular area attractions. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall, or consider Excel London for a night out. Visit our London travel guide
Map
64-65 Prince's Square, London, England, W2 4PX

What's nearby

  • A red building with 'ALICE'S' signage and a 'POST OFFICE' sign.
    Westbourne Grove
    1 min walk - 0.0 miles
  • A building with a red teapot sign, a Highland Store, and a Stumperfielding sign.
    Portobello Road Market
    4 min walk - 0.3 miles
  • A statue of a woman holding a torch, with a golden roof and intricate architectural details in the background.
    Kensington Gardens
    6 min walk - 0.4 miles
  • A large, historic building with a central entrance and symmetrical brick architecture.
    Kensington Palace
    12 min walk - 0.7 miles
  • Queensway
    4 min walk - 0.3 miles

Getting around

  • Bayswater Underground Station
    7 min walk
  • London (QQP-Paddington Train Station)
    18 min walk
  • London City Airport (LCY)
    67 min drive

Restaurants

  • Sunday in Brooklyn
    3 min walk
  • Guillam Coffee House
    4 min walk
  • Beam
    3 min walk
  • Selesa Restaurant
    3 min walk
  • Alounak
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 415267113

We should mention

This property does not have elevators

Frequently asked questions

Is Whiteleys Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Whiteleys Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Where is Whiteleys Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Queensway and Kensington Gardens. Hyde Park and Kensington Palace are also within 1 mi (2 km). Bayswater Underground Station is 7 minutes by foot and Notting Hill Gate Underground Station is 9 minutes.

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Reviews

Whiteleys Hotel Reviews

5.0

5.0

Cleanliness

4.4

Amenities

5.8

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 5 out of 63 reviews
Rating 8 - Good. 12 out of 63 reviews
Rating 6 - Okay. 10 out of 63 reviews
Rating 4 - Poor. 14 out of 63 reviews
Rating 2 - Terrible. 22 out of 63 reviews

Reviews

Verified review

8/10 Good

Jamie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, our experience with this hotel was not a good one. The room was very small, the walls were dirty, and the room was extremely hot The air conditioning was poor. The window was also broken and would not open, despite us flagging the issue with the Concierge. We were told that maintenance would have a look at it, but they never arrived once. In the end, I had to pry the window open using the bin just to get some fresh air. The towels were changed regularly, which was appreciated, but unfortunately that was about as good as it got. To be fair, the staff were friendly and pleasant throughout our stay, and the location is good, especially for the price you are paying. Overall, though, the room and the lack of response to the maintenance issue made this a disappointing experience, and we would not be rushing back
Stayed 3 nights in Aug 2026
Verified review

4/10 Poor

Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel location is great as we have stayed in the area on previous visits to London.
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

emilio

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very helpful!
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Petri

Liked: Cleanliness, staff & service
Great location and friendly service
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Roland

Liked: Cleanliness
Good location and great value
Stayed 1 night in May 2025
Verified review

8/10 Good

camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place! Great area. Toilet on one floor, sink and shower on the other. Ran out of tp!!!
Stayed 3 nights in Jun 2025
Verified review

4/10 Poor

Martin

Disliked: Property conditions & facilities
Was okay. Rooms were tired and lacked decent amenities. Definitely looked nothing like any of the photos. Staff were helpful and friendly though. And everything was okay.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

John

Disliked: Amenities, property conditions & facilities
Staff were friendly enough and the price was good for London, but staff directed me up the wrong flight of stairs initially (I was on the 3rd floor - no lifts). The walls feel fairly thin and you could clearly hear noise and conversations from other rooms. The beds were not the most comfortable. So all in all poor sleep.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained , family friend, easy check in , love it
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Paolo Ruben Carlo

Disliked: Property conditions & facilities
Overall, It was alright. Place needs improvement. Specifically
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Celso Damián

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our short stay of two days was disappointing. A couple of days earlier, we were changed to 10 minutes from each other, which hurt us because we had to modify the itinerary, transportation and budget. The rooms are very small, uncomfortable and poorly ventilated. It is impossible not to compare comfort and price in other places where we have stayed aesthetically more beautiful and comfortable at the same price. A disappointment.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Ben

Disliked: Cleanliness, amenities, property conditions & facilities
bathroom facilities were too poor, shower set sliding down during shower, tea cups are too small, didn’t tidy the room when we stayed for 2 nights.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Be better with fridge and better ventilated
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

carl

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

New chapter next week

I thought they were charging me $542 as stated in your advert, turned out 542 pounds but that is what receipt said. Too loud inside and out but otherwise better than expected.
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Jon

Liked: Cleanliness
When my wife lost her phone the receptionist did all he could to help.
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Araceli

Disliked: Property conditions & facilities, room comfort

Worst hotel of my life

The bathroom is was not clean and the toilet it was so so disgusting and outlet to charge the phone were broken.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, something here and there but okey
Stayed 5 nights in Jun 2025
Verified review

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Amenities
Needs updating
Stayed 4 nights in May 2025
Verified review

2/10 Terrible

André

Disliked: Cleanliness, staff & service, amenities
The room was absolutely terrible. There was constant noise coming from the toilet seat due to a poor plumbing system. There was a leak of water coming from the shower, which was fixed with paper. The bedroom was extremely dirty with stains of liquids, probably human semen, on the wall next to the bed, among other terrible things.
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Azmal

It is nothing great but it is ok don't expect too much and they don't have parking you can park from 5 evening to 10 morning after that you will get ticket 😊
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Touqeer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

avoid like the plague
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

Eliza

Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced but horrible conditionds
Stayed 7 nights in Jun 2025
Verified review

6/10 Okay

Martin

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap and fairly okay. Bed felt like sleeping on the springs in the mattress. Felt dirty except for the sheets. Water pressure was really bad. If you would like cheap (and very central) accomodation and you don't care too much about cleanliness this is the place for you. London Underground is like a 7 minute walk away.
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Alexandra

Disliked: Cleanliness, amenities, property conditions & facilities
They won’t return any emails about an item left in the hotel. Room wasn’t as advertised. Go somewhere else
Stayed 3 nights in Jul 2025