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Staybridge Suites London by IHG

3.0 star property
Hotel in London with free breakfast and a 24-hour fitness center

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Photo gallery for Staybridge Suites London by IHG

BBQ/picnic area
Exterior
Indoor pool
Full-size fridge, microwave, stovetop, dishwasher
Studio Suite, 1 King Bed with Sofa bed, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

Highlights

Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, Kitchen

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Kitchen

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Kitchen

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 65 sq m
  • City view
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 46 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About the neighborhood

Map
824 Exeter Road, London, ON, N6E1L5

What's nearby

  • White Oaks Mall - 12 min walk - 0.6 miles
  • Victoria Hospital - 7 min drive - 3.4 miles
  • Budweiser Gardens - 10 min drive - 5.1 miles
  • Victoria Park - 11 min drive - 5.6 miles
  • University of Western Ontario - 14 min drive - 6.7 miles

Getting around

  • London, ON (XDQ-London Train Station) - 16 min drive
  • London, ON (YXU-London Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Babylon Pizza and Shawrma - ‬19 min walk

About this property

Staybridge Suites London by IHG

Hotel located in Westminster with rooms refurbished in 2025
You can look forward to a free breakfast buffet, a grocery/convenience store, and a free manager's reception at Staybridge Suites London by IHG. Free in-room WiFi is available to all guests, along with mini golf and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking and extended parking
  • Express check-out, 1 meeting room, and coffee/tea in the lobby
  • A front-desk safe, a TV in the lobby, and bicycle parking
  • Guest reviews give top marks for the helpful staff
Room features
All 117 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch LCD TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and kitchens

Languages

Arabic, English, Filipino, French, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated guestrooms - January 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
A deposit will be applied when reservations are made with a debit card.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.

We should mention

Pool access available from 6:30 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Frequently asked questions

Does Staybridge Suites London by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–11:00 PM.

Is Staybridge Suites London by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Staybridge Suites London by IHG?

Self parking and extended parking are free at this property.

What time is check-in at Staybridge Suites London by IHG?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Staybridge Suites London by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Staybridge Suites London by IHG located?

Located in Westminster, this hotel is within 2 mi (3 km) of White Oaks Mall, Landmark Cinemas 8 London, and Green Par Driving Range. Westminster Ponds and Parkwood Hospital are also within 3 mi (5 km).

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Staybridge Suites London by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 510 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms. Great breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was super nice and the staff were very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was perfect! Front desk was accommodating and rooms are very clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely come back to this hotel. The room we had was clean and spacious.
Stayed 1 night in May 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super breakfasts . Nice suite .
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel - not much of a view but very nice staff & amenities
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Well equipped, renovated, spacious rooms
Stayed 2 nights in May 2025

8/10 Good

Kristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and updated, rooms where modern and spacious
Stayed 1 night in May 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
The room was great for us! The fridge and kitchen area were really useful! The lobby and some common areas were under renovation but it didnt impact our stay. There was hot breakfast in the mornings and the pool was heated which was great! There was a kids baseball team or a number of kids teams staying there also? So alot of running around in the hallways but nothing overbearing. Front desk staff and dining area staff were very friendly. Good experience, I would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fantabulous
Stayed 2 nights in May 2025

10/10 Excellent

Undrea

Liked: Cleanliness, staff & service
The rooms are newly renovated.
Stayed 1 night in Apr 2025

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our one night stay. Clean room and very comfortable. Also enjoyed the 12 noon check out time. Didn't feel rushed to check out. Would stay again.
Stayed 1 night in Apr 2025

8/10 Good

Tiffany

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was nice but when we checked in the door was propped open with the door lock. Didn’t feel comfortable. Also the floor needed to be cleaned better and old coffee grinds we found and smelling in the coffee maker
Stayed 2 nights in May 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally the only thing I didn't like was that the TV wasn't a smart TV and outdated . Everything else was so perfect
Stayed 1 night in May 2025

8/10 Good

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. The suite was well furnished. The desk did not have a table light (or some form of lighting) though. Also, only one trash bin i the bathroom only (could have used one in the living room or the bedroom).
Stayed 1 night in May 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location very accommodating check in very friendly and a allowed us to check in early
Stayed 1 night in Feb 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and how safe it is, the ongoing renovation in the lobby made it difficult to hang around there
Stayed 2 nights in Mar 2025

6/10 Okay

Angela

Liked: Amenities
Disliked: Property conditions & facilities
Given keys at check in. One room was perfectly fine and the other room was not cleaned, despite it being 4pm and someone else was in our room. Waited over 2 hours to get a new room
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
Everything was really good except huge potholes in the driveway and parking lot
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! The room was excellent! Very comfortable and roomy.
Stayed 1 night in Feb 2025

8/10 Good

Jeffery

Disliked: Cleanliness
Stay was good, staff were friendly . Hospitality staff left dirty sheets on bed and a pair of socks in drawer.. Otherwise not a bad stay
Stayed 1 night in Mar 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice newly renovated rooms.
Stayed 1 night in Jan 2025

6/10 Okay

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
We chose the two bedroom suite that was to have two Queen in one room and a king in another but when we got there they said they no longer have the rooms with two queens only a king in each room. Hard for siblings(one boy one girl) that are teenagers to sleep in a king together
Stayed 2 nights in May 2025

2/10 Terrible

Joel

Disliked: Amenities
Did not honour agreement for price and reward points. Pool area was not impressive. No clean towels. The only ice machine they had was from front desk. Returned with a plastic shopping bag. Not sure how clean it was. Breakfast was terrible . Could write just about that itself. One reason we stayed was because of free breakfast. Just about everything was undercooked. Other cooked items were cold.
Stayed 1 night in May 2025