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Star Hotel

Property class: 2

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Photo gallery for Star Hotel

A hotel exterior with a tiled patio, a small outdoor seating area, and a sign reading "Star Hotel". - Star Hotel (London)
A hallway with a large mirror, a potted plant, a sign for rooms, and a staircase. - Star Hotel (London)
A gated entrance to a hotel with a sign reading "Star Hotel". - Star Hotel (London)
A hotel room with three beds, a desk, a chair, a TV, and a door. - Star Hotel (London)
A hotel reception area with a white door, a bench, a mirror, and a fire exit sign. - Star Hotel (London)
Close to Olympia Events and Westfield London Shopping Centre, Star Hotel has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

A compact hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Single Room

9.4 out of 10
Exceptional
(26 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A hotel room with a bed, a desk, a television, and a window with curtains.

Double Room

9.0 out of 10
Wonderful
(49 reviews)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, a desk with a kettle, a small window, and a mirror.

Twin Room

9.0 out of 10
Wonderful
(16 reviews)
  • 10 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

A hotel room with two single beds, a wooden headboard, a window with curtains, and a chair.

Triple Room

8.0 out of 10
Very good
(6 reviews)
  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

A hotel room with two single beds, a wooden headboard, a mirror, and a door leading to another room.

Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Located in Hammersmith, a neighborhood in London, Star Hotel is in a shopping district and near a metro station. Royal Albert Hall and Olympia Events are notable landmarks, and some of the area's popular attractions include Natural History Museum and London Eye. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Sky Garden, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Hammersmith Station is 8 minutes by foot and Shepherd's Bush Underground Station is 10 minutes. Visit our London travel guide
Map
97-99 Shepherds Bush Road, London, England, W6 7LP

What's nearby

  • A modern Westfield shopping mall with glass facades and a Costa Coffee store.
    Westfield London Shopping Centre
    10 min walk - 0.6 miles
  • A busy street with a prominent High Street Kensington Station sign, a glass-fronted store, and a sushi restaurant.
    Kensington High Street
    14 min walk - 0.7 miles
  • A red sculpture of a dancing figure on a platform in an indoor space with a high ceiling and railings.
    Olympia Events
    14 min walk - 0.7 miles
  • Shepherd's Bush Empire
    9 min walk - 0.5 miles
  • Eventim Apollo
    12 min walk - 0.7 miles

Getting around

  • Hammersmith Station
    8 min walk
  • Kensington (Olympia) Station
    12 min walk
  • Heathrow Airport (LHR)
    27 min drive

Restaurants

  • Debbie Jo
    5 min walk
  • GAIL's Bakery
    2 min walk
  • Bill's Restaurant
    9 min walk
  • Flat Iron
    7 min walk
  • The Brook Green Hotel
    1 min walk

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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room crib

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 10:00 PM) and Sunday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Frequently asked questions

Is Star Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Star Hotel doesn't offer parking.

What time is check-in at Star Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Star Hotel?

Check-out is at 10:30 AM.

Where is Star Hotel located?

Located in Hammersmith, this hotel is within a 15-minute walk of Eventim Apollo, Westfield London Shopping Centre, and Olympia Events. Kensington High Street and River Thames are also within 1 mi (2 km). Hammersmith Station is 8 minutes by foot and Shepherd's Bush Underground Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Star Hotel Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 551 out of 932 reviews
Rating 8 - Good. 279 out of 932 reviews
Rating 6 - Okay. 77 out of 932 reviews
Rating 4 - Poor. 15 out of 932 reviews
Rating 2 - Terrible. 10 out of 932 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A simple hotel very well located. Clean, comfortable and helpful staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Good location for the Olympia. Great price. Italian cafe opposite for breakfast.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for attending an event at Eventim Apollo in Hammersmith.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and friendly staff
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean room, and great location. The room was quite noisy, though.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a solo traveler, close to the airport, shops and trains. Inexpensive base to explore London from. I would stay here again if given the chance, two thumbs up.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Bathroom was great. Beds a bit basic. The cleaner forgot to replace our towels one day and that was super annoying having nothing to dry with! Supermarket a few steps away. Dining options close by. Big Westfield up the road. Reception lady was super helpful but not there 24/7. Would use it again.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location absolutely superb. A bit noisy but I would certainly stay there again.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and quite safe neighborhood
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room in a great location. Excellent price-quality-ratio.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was very helpful and we had a wonderful experience here. The front desk employee from Brazil, I believe her name was Carol, was very helpful and accommodating, and the rooms were very clean and nice. We also enjoyed the location, and we loved the jamaican restaurant nearby!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This cute hotel is very clean and well located. The staff was amazingly helpful! Genuinely kind
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small, comfortable, clean hotel with very nice staff. It was in a nice area and close to the tube. I would definitely recommend it, especially as the price is good for London. It is also close to places to eat and drink.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Star hotel was lovely and clean. The staff were very friendly and helpful. The beds were comfortable and it is close to everything. I would stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and wonderful location. Thank you!
Stayed 21 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice - albeit fairly small (not unusual for London!) - room with modern and clean bathroom. The hotel itself is well positioned near bars, restaurants, local shops and a 10-15 minute walk to Hammersmith underground and bus stations.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Great value and location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice neighborhood with restaurants all around and a tesco a couple of blocks for any other items needed. Hammersmith station is a short walk to get to tube. Hotel was older but cute and clean.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay, a lady that is super welcoming and the accommodation is always clean
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Decent sized family room when we struggled to find anywhere else near to the Empress Showroom for the Come Alive show. Clean and secure, nice enough room, nice staff. Close to Hammersmith tub station
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and pleasant. Comfortable bed & shower facilities. The neighbouring room guests were noisy & not respectful. Also note it’s near a police station so can be noisy if you’re a light sleeper.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location a short walk from Tube stations, with many shops, cafes and restaurants nearby. A clean and quiet hotel with very comfortable beds.
Stayed 5 nights in Feb 2026