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Star Hotel

2.0 star property
Travelers feel at home in this strategic hotel with extra-mile staff and secure luggage storage, steps from Westfield London Shopping Centre.

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Photo gallery for Star Hotel

Garden - Star Hotel (London)
Triple Room | Desk, blackout drapes, free cribs/infant beds, free WiFi - Star Hotel (London)
Reception hall - Star Hotel (London)
Reception hall - Star Hotel (London)
Front of property - Star Hotel (London)
Star Hotel welcomes guests near the Olympia Conference and Exhibition Centre. Visitors can connect to WiFi throughout their stay, take advantage of secure luggage storage when arriving early or departing late, and save time with the hotel's express check-out service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Single Room

9.4 out of 10
Exceptional
(26 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Double Room

8.8 out of 10
Excellent
(45 reviews)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • 10 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Triple Room

8.0 out of 10
Very good
(6 reviews)
  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Hammersmith, a neighborhood in London, Star Hotel is in a shopping district and near a metro station. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Thames River. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Natural History Museum, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Hammersmith Station is 8 minutes by foot and Shepherd's Bush Underground Station is 10 minutes. Visit our London travel guide
Map
97-99 Shepherds Bush Road, London, England, W6 7LP

What's nearby

  • Kensington High Street
    Kensington High Street
    14 min walk - 0.7 miles
  • Olympia Events
    Olympia Events
    14 min walk - 0.7 miles
  • London_WestfieldLondonShoppingCentre_6159434_03
    Westfield London Shopping Centre
    15 min walk - 0.8 miles
  • River Thames
    River Thames
    16 min walk - 0.9 miles
  • Eventim Apollo
    12 min walk - 0.7 miles

Getting around

  • Hammersmith Station
    8 min walk
  • Kensington (Olympia) Station
    12 min walk
  • Heathrow Airport (LHR)
    27 min drive

Restaurants

  • Another Brother
    2 min walk
  • Deluxe Coffeeworks
    5 min walk
  • GAIL's Bakery
    2 min walk
  • The Brook Green Hotel
    1 min walk
  • Los Molinos
    1 min walk

About this property

Star Hotel

Hotel near Kensington High Street
Close to Olympia Events and Westfield London Shopping Centre, Star Hotel has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-out, smoke-free premises, and luggage storage
  • A vending machine
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Star Hotel offer amenities such as free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with digital channels
  • Free infant beds, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room crib

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 10:00 PM) and Sunday - Sunday (9:00 AM - 5:00 PM)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Frequently asked questions

Is Star Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Star Hotel doesn't offer parking.

What time is check-in at Star Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Star Hotel?

Check-out is at 10:30 AM.

Where is Star Hotel located?

Located in Hammersmith, this hotel is within a 15-minute walk of Olympia Events and Kensington High Street. Westfield London Shopping Centre and Thames River are also within 1 mi (2 km). Hammersmith Station is 8 minutes by foot and Shepherd's Bush Underground Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Star Hotel Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 498 out of 838 reviews
Rating 8 - Good. 248 out of 838 reviews
Rating 6 - Okay. 70 out of 838 reviews
Rating 4 - Poor. 14 out of 838 reviews
Rating 2 - Terrible. 8 out of 838 reviews

Reviews

Verified

10/10 Excellent

Mohanad Z M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and wonderful location. Thank you!
Stayed 21 nights in May 2026
Verified

8/10 Good

Oscar

Great value and location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay, a lady that is super welcoming and the accommodation is always clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aimee E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants, 10 min walk to tube station
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location a short walk from Tube stations, with many shops, cafes and restaurants nearby. A clean and quiet hotel with very comfortable beds.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Hoang Dai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The room is clean and staff are friendly.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities
This is a basic hotel, clean, well equipped rooms. Friendly staff and excellent location.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rosa

Liked: Cleanliness
Disliked: Amenities
Property was located in a convenient location thanks again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable, well located
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very welcoming and helpful!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while seeing a concert at the Apollo and it was the perfect location for that! Very reasonably priced for London, the staff were very friendly and helpful and we got a triple room with 3 single beds which are quite hard to come by so that was ideal! The only downside is the road it’s on is very busy with constant traffic even through the night so it’s a little on the noisy side, I’d pack ear plugs if you’re a light sleeper!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Zena

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, comfortable bed, and very quiet. Would stay here again in a heartbeat.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Clean and staff were courteous and unobtrusive
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities
Lovely and wonderful staff, great location!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Waheeda

Liked: Cleanliness, staff & service, amenities
Very nice and clean hotel, super location and excellent staff. Wish to come again.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Honestly, the rooms were clean, staff were also really polite and amazing!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hasina

Liked: Cleanliness, staff & service, amenities
Very nice hotel, good location and very helpful stuff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Justin Rod

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy. And the staff were polite and friendly!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Awesome stay - fantastic staff, great rooms, brilliant amenities... No faults!
Stayed 1 night in Feb 2026
Verified

8/10 Good

alfreda

Liked: Cleanliness, staff & service, property conditions & facilities
We were not offered breakfast. We bought our on breakfast. There was a limit on towels. No iron. There were very nice shops near by. Only seen staff one day
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Omid

Liked: Cleanliness, staff & service, amenities
Lovely room, nice beds
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Great stay, clean room & friendly staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Florentyna

Liked: Cleanliness, staff & service, amenities
Staff were friendly and welcoming, I was upgraded for free, the room was clean, spacious, comfortable and on the quiet side of the hotel. Bed was comfy and ensuite was clean, spacious and had eco friendly toiletries.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities
Clean room and and staff was great
Stayed 2 nights in Nov 2025