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Sofitel London St James

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Exterior - Sofitel London St James (London)
Breakfast, lunch and dinner served - Sofitel London St James (London)
Turkish bath, body treatments, hydrotherapy, aromatherapy, body wraps - Sofitel London St James (London)
Breakfast, lunch and dinner served - Sofitel London St James (London)
Turkish bath, body treatments, hydrotherapy, aromatherapy, body wraps - Sofitel London St James (London)
Luxury
5.0 star property
9.6

Exceptional

Refined sanctuary near Piccadilly

French-inspired luxury permeates Wild Honey Bistro, where incredible cuisine awaits in London's heart. Retreat to spotless, stylish rooms praised for comfort and tranquility. The full-service spa offers a serene escape, with Piccadilly Circus and Buckingham Palace within walking distance.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Classic Room, 1 Queen Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Prestige Suite

Prestige Suite | Living area | 45-inch TV with cable channels, iPod dock

Prestige Suite

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View)

Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View) | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Opera Suite

Opera Suite | Living area | 45-inch TV with cable channels, iPod dock

Opera Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 109 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite 70

Suite 70 | Living area | 45-inch TV with cable channels, iPod dock

Suite 70

  • City view
  • 79 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View)

Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View) | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Luxury Room, 1 King Bed

9.8 out of 10
Exceptional
(21 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 2 Twin Beds

Luxury Room, 2 Twin Beds | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Luxury Room, 2 Twin Beds

9.6 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, Sofitel London St James is near a metro station. The area's natural beauty can be seen at Hyde Park and Thames River, while London Eye and Natural History Museum are popular area attractions. Traveling with kids? Make time for ZSL London Zoo, or check out an event or a game at Royal Albert Hall. Visit our London travel guide
Map
6 Waterloo Place, London, England, SW1Y 4AN

What's nearby

  • Regent Street
    Regent Street
    1 min walk - 0.0 miles
  • Piccadilly Circus
    Piccadilly Circus
    3 min walk - 0.2 miles
  • Piccadilly
    Piccadilly
    3 min walk - 0.2 miles
  • Trafalgar Square
    Trafalgar Square
    4 min walk - 0.3 miles
  • Leicester Square
    Leicester Square
    6 min walk - 0.4 miles

Getting around

  • Piccadilly Circus Underground Station
    4 min walk
  • Charing Cross Station
    8 min walk
  • London City Airport (LCY)
    41 min drive

Restaurants

  • Fallow
    4 min walk
  • St James Bar
    1 min walk
  • Estiatorio Milos
    1 min walk
  • Shoryu Ramen Regent Street
    1 min walk
  • Pret A Manger
    1 min walk

About this property

Sofitel London St James

Luxury boutique hotel near Trafalgar Square
A short walk from Piccadilly Circus and Leicester Square, Sofitel London St James provides a coffee shop/cafe, a library, and dry cleaning/laundry services. Treat yourself to a massage, a body treatment, or hydrotherapy at the onsite spa. The on-site French cuisine restaurant, Wild Honey St James, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also find perks like:
  • Limo/town car service, English breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and a 24-hour front desk
  • Wedding services, tour/ticket assistance, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 183 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Baby baths and childcare services
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and hair dryers
  • 45-inch HDTVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in the EarthCheck and Green Key (Foundation for Environmental Education), programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transportation

  • Limo/town car service
  • Secured, covered self parking on site (GBP 60 per day)
  • Secured, covered valet parking on site (GBP 60 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Rose Lounge
  • Wild Honey St James

Things to do

  • 24-hour gym
  • Full-service spa
  • Library

Family friendly

  • Baby bath
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 6,501 square feet of conference space

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch HDTV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 60.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 38 per person
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Covered self parking fee: GBP 60 per day
  • Covered valet parking fee: GBP 60 per day
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Sofitel London St James pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of GBP 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for GBP 60 per day. Valet parking is available for GBP 60 per day.

What time is check-in at Sofitel London St James?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sofitel London St James?

Check-out is at noon.

Where is Sofitel London St James located?

Located in London City Centre, this family-friendly London hotel is within a 5-minute walk of Trafalgar Square, Piccadilly Circus, and Piccadilly. Leicester Square and Buckingham Palace are also within 15 minutes. Piccadilly Circus Underground Station is only a 4-minute walk and Charing Cross Underground Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sofitel London St James Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 828 out of 1012 reviews
Rating 8 - Good. 136 out of 1012 reviews
Rating 6 - Okay. 30 out of 1012 reviews
Rating 4 - Poor. 7 out of 1012 reviews
Rating 2 - Terrible. 11 out of 1012 reviews

Reviews

Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and the hotel is beautiful
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Marissa J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly and accomodating staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

jenica

Liked: Cleanliness, staff & service, amenities
great location, extremely clean and comfortable, great restaurant.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Peggy C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing staff I’ve encountered in a very long time. From greeters to luggage help to front desk to management to room attendants- so accommodating, caring, and inviting. Would highly recommend this hotel.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at St James, lovely room and great facilities, the staff could not do enough for you Highly recommend
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfectly set up for all our needs & staff is very friendly and accommodating to our needs and requests, during our stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The staff couldn't do enough for us. The bar and restaurants are excellent. A perfect location for museums, the west end and shopping. Great price too when compared to other 5 star hotels in London.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities
Very nice hotell and great service.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location… really felt British if that makes sense. Front desk staff was pretty great.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Shalva

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very helpful and pleasant staff . Very good breakfast. Perfect Location 🇬🇧❤️
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal service that catered to our every need. Our room was spacious, comfortable, and well appointed with all of the amenities that made our stay feel like home away from home. Breakfast in the morning is scrumptious and not to be missed. We’ll be back!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing, large rooms, clean, new with updated technology, great location.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Brodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect! The hotel and room were beautiful and clean, But it was the staff that really made it special. The front desk and the concierge were top-notch and so friendly and helpful especially since it was our first time in UK visiting from USA. Highly highly recommended!!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing staff.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Mari

They have attentive and pleasant staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Star Quality

Amazing room and service, staff were all extremely helpful
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great service. Nice rooms with comfy bed and clean, nice bathroom.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Rebecca

Liked: Amenities
Staff was wonderful, great amenities and a superb location.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Always a friendly welcome and excellent service.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rebecca

Very clean, great spa.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Naida

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were so kind
Stayed 4 nights in Aug 2025