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Sofitel London Heathrow

5.0 star property
Travelers enjoy two excellent restaurants, a sauna and steam room for post-flight relaxation, and high-speed WiFi that keeps them connected throughout their stay

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Photo gallery for Sofitel London Heathrow

Exterior - Sofitel London Heathrow (West Drayton)
Lobby - Sofitel London Heathrow (West Drayton)
English breakfast on weekdays (GBP 20 per person) - Sofitel London Heathrow (West Drayton)
Spa - Sofitel London Heathrow (West Drayton)
Indoor pool - Sofitel London Heathrow (West Drayton)
Sofitel London Heathrow, minutes from Airport Bowl, offers a peaceful retreat with two restaurants serving breakfast, dinner, and kids' meals. Guests enjoy the sauna, steam room, free in-room WiFi, and this eco-certified luxury hotel's helpful staff and quality dining.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Twin Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(157 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 Queen Bed

9.2 out of 10
Wonderful
(655 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Club Suite, 1 Bedroom (Prestige - with lounge access)

9.4 out of 10
Exceptional
(11 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Room, 1 King Bed

9.4 out of 10
Exceptional
(37 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, Club Lounge Access (with lounge access)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Room, 1 King Bed, Club Lounge Access (with lounge access)

8.6 out of 10
Excellent
(17 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(175 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Room, 2 Double Beds

7.8 out of 10
Good
(20 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Near a metro station, Sofitel London Heathrow is in Heathrow Villages, a walkable area in West Drayton with great airport proximity. Magna Carta Monument and Windsor Castle are notable landmarks, and some of the area's popular attractions include Liquid Leisure and LEGOLAND® Windsor. Airport Bowl and Stockley Park are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our West Drayton travel guide
Map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD

What's nearby

  • London which includes a river or creek, street scenes and heritage architecture
    Thames River
    5 min drive - 3.7 miles
  • Thames Path
    Thames Path
    5 min drive - 3.7 miles
  • Thorney Park
    4 min drive - 2.7 miles
  • Staines Bridge
    7 min drive - 4.3 miles
  • Royal Holloway, University of London
    8 min drive - 5.3 miles

Getting around

  • Heathrow Terminal 5 Station
    6 min walk
  • Station A Station
    16 min walk
  • Heathrow Airport (LHR)
    12 min drive

Restaurants

  • Gordon Ramsay Plane Food
    11 min walk
  • Pret A Manger
    10 min walk
  • Starbucks
    10 min walk
  • Wagamama
    10 min walk
  • Costa Coffee
    9 min walk

About this property

Sofitel London Heathrow

Luxury hotel near Airport Bowl
Located close to Stockley Park and Liquid Leisure, Sofitel London Heathrow provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy breakfast, dinner, and kids' meals at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Limo/town car service, English breakfast (surcharge), and self parking (surcharge)
  • Express check-out, express check-in, and a banquet hall
  • A TV in the lobby, 45 meeting rooms, and concierge services
  • Guest reviews speak highly of the dining options, breakfast, and helpful staff
Room features
All 605 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and separate tubs/showers
  • 21-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Awards and affiliations

Eco-Certified Property
This property participates in the ECOsmart and Green Key (Foundation for Environmental Education), programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (GBP 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday English breakfast available 5:30 AM to 10:30 AM for a fee: GBP 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Vivre

Things to do

  • 24-hour gym
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • 45 meeting rooms
  • Business center

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Accor Hotels mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 per person
  • Covered self parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Frequently asked questions

Is Sofitel London Heathrow pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 40.00 per night.

What time is check-in at Sofitel London Heathrow?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 90.00 (subject to availability).

What time is check-out at Sofitel London Heathrow?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sofitel London Heathrow located?

Located in Heathrow Villages, this luxury hotel is within 6 mi (10 km) of Airport Bowl, Magna Carta Monument, and Liquid Leisure. Stockley Park and Windsor Castle are also within 9 mi (15 km). Station A Station is 16 minutes by foot and Station B Station is 18 minutes.

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Reviews

Sofitel London Heathrow Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 3214 out of 4979 reviews
Rating 8 - Good. 1003 out of 4979 reviews
Rating 6 - Okay. 434 out of 4979 reviews
Rating 4 - Poor. 170 out of 4979 reviews
Rating 2 - Terrible. 158 out of 4979 reviews

Reviews

Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on hte terminal, nice restaurant, really nice hotel overall.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Victor

Great experience and location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and checkout. Clean and spacious room, good restaurant and bar service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great escape from the airport craziness - much better than your average airport hotel!! I would say this hotel is much better than some hotels in London!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, helpful staff, comfortable room, great food!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in and out. A short but comfortable stay overnight.
Stayed 1 night in Feb 2026
Verified

8/10 Good

K K

Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in and out. Friendly receptionist.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Great, clean, comfortable hotel at Heathrow T5. Onsite restaurants are excellent and staff super helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
From check in to check out all hotel staff were outstanding. Always a smile and sincere greeting. Food and service also outstanding. Any requests made were gladly accommodated. Will diffently stall there when next travel to London. Heathrow in particular.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Good parking, great location after a long flight, good sized comfortable room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for an overnight stay, especially if you have an early flight out of Heathrow. It's 2 mins walking distanct to the terminal and it is all connected by a bridge which means you will never have to venture outside to get to T5. Breakfast is fantastic and staff are great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, lovely room, nice dinner. All just as we wanted it to be :-)
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
We always have a great stay the team are so nice and you can tell they enjoy their jobs. Stayed here quite a few times and it’s good to see the same people on return visits.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Courteous Staff, very clean room. Snacks in the bar were great especially the king prawns in garlic. Only complaint was extortionate cost for a bottle of wine (cheapest was a Rioja £40 a bottle) great easy location to walk to after a late flight. Breakfast was also very good, plenty of choice. Quality hotel value for money
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, clean, pleasant staff, good bar and restaurant
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Isobel

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for an overnight stay, good size room, very comfortable big bed, every amenity you need is supplied in the room.Highly recommend this hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel conveniently located, well appointed, spacious and comfortable. Excellent service.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Good room, so convenient for airport, nice meal in Vivre
Stayed 1 night in Dec 2025
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel Clean. Staff was nice. The plugs in the rooms are strange. There is no plug either British or American, bythe bedside. We had to get an extension cord for my CPAP machine. They did provide that but could use an electrical update
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Walter Antonio M.

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great and conveniently located.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely modern hotel. Friendly restaurant and a good selection on the menu - significantly better than many other airport hotels. Great for a single traveller.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Olubisi

Liked: Cleanliness, amenities, property conditions & facilities
I love the water pressure of the shower, the room was clean the staff we interacted with were friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Great location for access to Terminal 5. Staff were excellent. Room was very nice. Onsite Bar & Restaurant also very good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hilary

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice bathroom, spacious, helpful staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfy beds and great amenities.
Stayed 2 nights in Nov 2025