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Sofitel London Heathrow

5.0 star property
Travelers enjoy two excellent restaurants, a sauna and steam room for post-flight relaxation, and high-speed WiFi that keeps them connected throughout their stay

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Photo gallery for Sofitel London Heathrow

Exterior - Sofitel London Heathrow (West Drayton)
Spa - Sofitel London Heathrow (West Drayton)
English breakfast for a fee on weekdays - Sofitel London Heathrow (West Drayton)
Lobby - Sofitel London Heathrow (West Drayton)
Indoor pool - Sofitel London Heathrow (West Drayton)
Sofitel London Heathrow, minutes from Airport Bowl, offers a peaceful retreat with two restaurants serving breakfast, dinner, and kids' meals. Guests enjoy the sauna, steam room, free in-room WiFi, and this eco-certified luxury hotel's helpful staff and quality dining.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Twin Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(168 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 Queen Bed

9.2 out of 10
Wonderful
(694 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom (Prestige - with lounge access)

A hotel room with a glass table, leather chairs, a bed, a desk, and a TV.

Club Suite, 1 Bedroom (Prestige - with lounge access)

9.0 out of 10
Wonderful
(12 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Room, 1 King Bed

9.2 out of 10
Wonderful
(42 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Club Lounge Access (with lounge access)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Room, 1 King Bed, Club Lounge Access (with lounge access)

8.8 out of 10
Excellent
(21 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(197 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Room, 2 Double Beds

8.0 out of 10
Very good
(22 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Room, 1 Queen Bed, Accessible

Classic Room, 1 Queen Bed, Accessible | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Near a metro station, Sofitel London Heathrow is in Heathrow Villages, a walkable area in West Drayton with great airport proximity. Magna Carta Monument and Windsor Castle are notable landmarks, and some of the area's popular attractions include Liquid Leisure and LEGOLAND® Windsor. Airport Bowl and Stockley Park are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our West Drayton travel guide
Map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD

What's nearby

  • River Thames
    River Thames
    6 min drive - 3.9 miles
  • Thames Path
    Thames Path
    6 min drive - 3.9 miles
  • Thorney Park
    5 min drive - 3.1 miles
  • Magna Carta Monument
    9 min drive - 5.1 miles
  • Royal Holloway, University of London
    10 min drive - 5.9 miles

Getting around

  • Heathrow Terminal 5 Station
    6 min walk
  • Station A Station
    16 min walk
  • Heathrow Airport (LHR)
    12 min drive

Restaurants

  • Pret A Manger
    10 min walk
  • Wagamama
    10 min walk
  • Gordon Ramsay Plane Food
    11 min walk
  • Giraffe
    10 min walk
  • Starbucks
    10 min walk

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  • Pet friendly
  • Free WiFi
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9.2 out of 10, Wonderful, 1,402 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (GBP 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday English breakfast available 5:30 AM to 10:30 AM for a fee: GBP 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Vivre

Things to do

  • 24-hour gym
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • 45 meeting rooms
  • Business center

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Accor Hotels mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 per person
  • Covered self parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some solar and geothermal energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sofitel London Heathrow pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 40.00 per night.

What time is check-in at Sofitel London Heathrow?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 90.00 (subject to availability).

What time is check-out at Sofitel London Heathrow?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sofitel London Heathrow located?

Located in Heathrow Villages, this luxury hotel is within 6 mi (10 km) of Airport Bowl, Magna Carta Monument, and Liquid Leisure. Stockley Park and Windsor Castle are also within 9 mi (15 km). Station A Station is 16 minutes by foot and Station B Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sofitel London Heathrow Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 3262 out of 5072 reviews
Rating 8 - Good. 1025 out of 5072 reviews
Rating 6 - Okay. 455 out of 5072 reviews
Rating 4 - Poor. 172 out of 5072 reviews
Rating 2 - Terrible. 158 out of 5072 reviews

Reviews

Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out, nice clean room and comfortable bed.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, friendly staff and a great restaurant
Stayed 1 night in May 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest hotel I stayed in around Heathrow
Stayed 1 night in Apr 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and good room service food. Very convenient for all terminals
Stayed 1 night in May 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, a covered, five minute walk directly from Heathrow terminal Five. Top notch service throughout the hotel. Sumptuous breakfast available as well as delicious dinner choices at the Vivre restaurant. Arrive, enjoy, and forget about jet lag!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in experience. Room was great with white bedding and spotlessly clean bathroom. Restaurant on evening had a great choice of food and snacks. Staff very friendly and helpful. Would not hesitate to re-book.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Heathrow airport, terminal 5. Everything was great and perfect for needing a room for one night & leaving out of Terminal 5 the next morning!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel...this was our fourth time staying here - and it won't be our last. Super convenient location at LHR airport - a little bit of a walk, but all inside. Nice breakfast, comfortable beds and helpful staff.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, loved the coffee setup that even had cookies. Very clean and convenient. Breakfast was an really amazing buffet!!
Stayed 1 night in May 2026
Verified

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and rooms are a bit dated. However, the staff was pleasant. Very convenient if you have a layover or early morning flight.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and welcoming. Dinner at Vivre was superb and the breakfast buffet had a great selection.
Stayed 1 night in May 2026
Verified

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel option for a night in Heathrow between flights. Location is convenient, although the bathroom/shower facilities could do with being upgraded.
Stayed 1 night in May 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Heathrow Terminal 5. Helpful desk staff. Nice comfortable beds. Can’t comment on breakfast as didn’t have time to sample it.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed for the night between flights. My room was upgraded and it was a really comfortable stay.
Stayed 1 night in May 2026
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is so convenient for when travelling. Staff really helpful. Rooms could do with some TLC
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff were pleasant and efficient. Drinks and snacks in the bar were tasty. The room was quiet and comfortable.
Stayed 1 night in May 2026
Verified

8/10 Good

jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All high standard high end service, except for the lack of charging points near the bed. Ive stayed here before and recommend it. Great bar, decent food
Stayed 1 night in May 2026
Verified

8/10 Good

colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We dined in the restaurant as we were very disappointed at the food offer and quality in the bar. Restaurant was good,I discovered that bar menu had been upgraded,will still use restaurant in future.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Rene J

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in clean room & comfortable bed
Stayed 1 night in May 2026
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management and staff are absolutely outstanding in the hotel and restaurant. Very accommodating and helpful for any of your needs. Thank you
Stayed 1 night in May 2026
Verified

10/10 Excellent

Kara L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff was everything I needed for my upcoming flight the following morning. The staff was so helpful with every aspect of my arrival and departure that when I fly into Heathrow I’ll be staying here moving forward. The restaurant was exceptional and the meal was also exceptional. As you can tell I was very pleased. Thank you
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on hte terminal, nice restaurant, really nice hotel overall.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and friendly, bed was very comfortable and the soundproofing was great !!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Victor

Disliked: Staff & service
It was nice that the hotel was at the airport. The hotel though is very plain and the rooms could use a refresher. Staff is a bit snobby and didn’t make you feel welcome
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport
Stayed 1 night in Mar 2026