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Sofitel London Heathrow

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Exterior - Sofitel London Heathrow (West Drayton)
A person in a white bikini in a pool with a tiled wall and a potted plant in the background. - Sofitel London Heathrow (West Drayton)
Indoor pool - Sofitel London Heathrow (West Drayton)
English breakfast for a fee on weekdays - Sofitel London Heathrow (West Drayton)
Lobby - Sofitel London Heathrow (West Drayton)
Luxury
5.0 star property
8.8

Excellent

Quiet retreat at Heathrow's doorstep

Soundproof luxury awaits in this airport-adjacent sanctuary where plane noise never disturbs your rest. The spa's hot stone massages melt away travel stress, while the 24-hour fitness center accommodates jet-lagged schedules. Two restaurants serve exceptional cuisine.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Twin Room, 2 Twin Beds

A hotel room with a large bed, a desk, a chair, and a mirror.

Classic Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(159 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 Queen Bed

9.2 out of 10
Wonderful
(670 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Club Suite, 1 Bedroom (Prestige - with lounge access)

9.4 out of 10
Exceptional
(11 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Room, 1 King Bed

9.4 out of 10
Exceptional
(37 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with a large bed, a desk, a chair, and a mirror.

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, Club Lounge Access (with lounge access)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Room, 1 King Bed, Club Lounge Access (with lounge access)

8.6 out of 10
Excellent
(18 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(186 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Room, 2 Double Beds

8.0 out of 10
Very good
(22 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed, Accessible

Classic Room, 1 Queen Bed, Accessible | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds

A hotel room with a large bed, a desk, a chair, and a mirror.

Luxury Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Near a metro station, Sofitel London Heathrow is in Heathrow Villages, a walkable area in West Drayton with great airport proximity. Magna Carta Monument and Windsor Castle are notable landmarks, and some of the area's popular attractions include Liquid Leisure and LEGOLAND® Windsor. Airport Bowl and Stockley Park are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our West Drayton travel guide
Map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD

What's nearby

  • Thames River
    Thames River
    6 min drive - 3.9 miles
  • Thames Path
    Thames Path
    6 min drive - 3.9 miles
  • Thorney Park
    5 min drive - 3.1 miles
  • Magna Carta Monument
    9 min drive - 5.1 miles
  • Royal Holloway, University of London
    10 min drive - 5.9 miles

Getting around

  • Heathrow Terminal 5 Station
    6 min walk
  • Station A Station
    16 min walk
  • Heathrow Airport (LHR)
    12 min drive

Restaurants

  • Gordon Ramsay Plane Food
    11 min walk
  • Pret A Manger
    10 min walk
  • Wagamama
    10 min walk
  • Starbucks
    10 min walk
  • Giraffe
    10 min walk

About this property

Sofitel London Heathrow

Luxury hotel near Airport Bowl
Located close to Stockley Park and Liquid Leisure, Sofitel London Heathrow provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy breakfast, dinner, and kids' meals at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Limo/town car service, English breakfast (surcharge), and self parking (surcharge)
  • Express check-out, express check-in, and ATM/banking services
  • Wedding services, tour/ticket assistance, and a banquet hall
  • Guest reviews speak highly of the dining options, breakfast, and helpful staff
Room features
All 605 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and separate tubs/showers
  • 21-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Awards and affiliations

Eco-Certified Property
This property participates in the ECOsmart and Green Key (Foundation for Environmental Education), programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (GBP 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday English breakfast available 5:30 AM to 10:30 AM for a fee: GBP 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Vivre

Things to do

  • 24-hour gym
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • 45 meeting rooms
  • Business center

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Accor Hotels mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 per person
  • Covered self parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sofitel London Heathrow pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 40.00 per night.

What time is check-in at Sofitel London Heathrow?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 90.00 (subject to availability).

What time is check-out at Sofitel London Heathrow?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sofitel London Heathrow located?

Located in Heathrow Villages, this luxury hotel is within 6 mi (10 km) of Airport Bowl, Magna Carta Monument, and Liquid Leisure. Stockley Park and Windsor Castle are also within 9 mi (15 km). Station A Station is 16 minutes by foot and Station B Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sofitel London Heathrow Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 3267 out of 5060 reviews
Rating 8 - Good. 1024 out of 5060 reviews
Rating 6 - Okay. 436 out of 5060 reviews
Rating 4 - Poor. 172 out of 5060 reviews
Rating 2 - Terrible. 161 out of 5060 reviews

Reviews

Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and friendly, bed was very comfortable and the soundproofing was great !!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on hte terminal, nice restaurant, really nice hotel overall.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

GEORGIOS

Liked: Cleanliness
Room was clean, breakfast was well presented and could satisfy a variety of preferences and palates. In room dining experience was great as it was faster than expected and very courteous.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Antony

All staff were welcoming and friendly. The hotel in gene's terms plus the room were very clean . Overall an excellent stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Orna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the convenience when traveling into or out of Terminal 5. The hotel is beautiful, peaceful, extremely comfortable with wonderful rooms, fantastic spa, and an amazing breakfast buffet.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant with warm, welcoming staff, great bed, adequate fitness center.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently connected to terminal 5, comfortable for before our early morning flight.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient being next to Heathrow. Staff were great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victor

Great experience and location
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive, helpful, and kind in helping me resolve an issue. The hotel is super convenient for a stay, the night before travelling
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in terminal 5. Hotel still has modern look and feel. Staff are very helpful and attentive.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and checkout. Clean and spacious room, good restaurant and bar service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to the airport. Upgraded for early check in and a junior suite. The room was very nice. Comfortable and clean. The in room amenities were a nice touch. Had club access to enjoy the breakfast, it was delicious with lots of options. Highly recommended. Staff were all very nice.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person upgraded me, without me asking. Stayed one night, and couldn’t have been more comfortable. Quiet room with all the amenities one needs.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for an overnight stay in London. Staff is very professional and amenities are excellent (although they don't have courtesy coffee at the lobby).
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, helpful staff, comfortable room, great food!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great escape from the airport craziness - much better than your average airport hotel!! I would say this hotel is much better than some hotels in London!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Great, clean, comfortable hotel at Heathrow T5. Onsite restaurants are excellent and staff super helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in and out. A short but comfortable stay overnight.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Good parking, great location after a long flight, good sized comfortable room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Food options limited but close to the terminal, clean & friendly staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

K K

Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in and out. Friendly receptionist.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jaya

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff were courteous and polite
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, lovely room, nice dinner. All just as we wanted it to be :-)
Stayed 1 night in Feb 2026