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The Lancaster Hotel

4.0 star property
Guests can relax in style after exploring Kensington Gardens, with multilingual staff ready to help plan their next London adventure

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Photo gallery for The Lancaster Hotel

Lobby - The Lancaster Hotel (London)
Lobby - The Lancaster Hotel (London)
Lobby - The Lancaster Hotel (London)
Lobby - The Lancaster Hotel (London)
Property entrance - The Lancaster Hotel (London)
Located near Hyde Park, Signature Townhouse Hyde Park provides a sophisticated retreat with an on-site restaurant. Travelers stay connected with in-room WiFi while the helpful staff offers concierge services and assistance with tour bookings and tickets.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Superior Double Room, Ensuite

7.0 out of 10
Good
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Triple Room, Ensuite

Superior Triple Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Superior Triple Room, Ensuite

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Suite, Ensuite

Superior Suite, Ensuite | Iron/ironing board, free WiFi, bed sheets

Superior Suite, Ensuite

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Twin Room, Ensuite

Superior Twin Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite

7.4 out of 10
Good
(29 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, The Lancaster Hotel is near a metro station. Marble Arch and Buckingham Palace are notable landmarks, and some of the area's activities can be experienced at Wimbledon Tennis Club and Twickenham Stadium. Check out an event or a game at Royal Albert Hall, and consider making time for Natural History Museum, a top attraction not to be missed. Visit our London travel guide
Map
36 Lancaster Gate, Bayswater, London, England, W2 3NP

What's nearby

  • Kensington Gardens
    Kensington Gardens
    2 min walk - 0.1 miles
  • Hyde Park
    Hyde Park
    6 min walk - 0.4 miles
  • Paddington Central
    Paddington Central
    12 min walk - 0.7 miles
  • Kensington Palace
    Kensington Palace
    15 min walk - 0.8 miles
  • Kensington High Street
    Kensington High Street
    18 min walk - 1.0 mile

Getting around

  • Lancaster Gate Underground Station
    6 min walk
  • London Paddington Station
    10 min walk
  • Heathrow Airport (LHR)
    41 min drive

Restaurants

  • Halepi
    4 min walk
  • Tajrish Restaurant
    6 min walk
  • Nipa
    8 min walk
  • Italian Gardens Café
    6 min walk
  • Bizzarro
    8 min walk

About this property

The Lancaster Hotel

Upscale hotel near Hyde Park
Close to Kensington Gardens and Paddington Central, The Lancaster Hotel provides amenities like a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), an elevator, and smoke-free premises
  • A 24-hour front desk, multilingual staff, and luggage storage
  • Tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at The Lancaster Hotel offer thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and room service.
Other conveniences in all rooms include:
  • 32-inch flat-screen TVs with satellite channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.99 per person
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Lancaster Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Lancaster Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at The Lancaster Hotel?

Check-out is at noon.

Where is The Lancaster Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Marble Arch and Kensington Palace are also within 1 mi (2 km). Lancaster Gate Underground Station is 6 minutes by foot and Queensway Underground Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Lancaster Hotel Reviews

7.8

Good

8.0

Cleanliness

8.6

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 275 out of 948 reviews
Rating 8 - Good. 369 out of 948 reviews
Rating 6 - Okay. 196 out of 948 reviews
Rating 4 - Poor. 62 out of 948 reviews
Rating 2 - Terrible. 46 out of 948 reviews

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, nice new bathroom, great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Josue

Liked: Cleanliness
Great staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Taran

Liked: Cleanliness, amenities, property conditions & facilities
Location ideal
Stayed 1 night in Mar 2026
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, great location near Kensington gardens. Highly recommend. Great staff who always make you feel welcome.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Clean and spacious. Local to Paddington station, Hyde park and numerous other local restaurants and shops.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities
Easy check in with friendly staff. clean and quiet room. Excellent location and great value price.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mehvr

Liked: Cleanliness, amenities
Amazing room, great breakfast. Amenities were good. Stayed for 6 days with my family and thoroughly enjoyed.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Charisse

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Muhammad Kabir

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the staff were extremely friendly and helpful. I'm looking forward to coming back again. This is definitely my new place to stay whenever I'm in London!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Noel

Good position. Large rooms.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Clean staff superb highly recommend
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a great stay , room was fine , very quiet safe area near paddington and Hyde park , Queensway an bayswater tube just a little stroll away , what can I say lovely staff , plenty of selection at breakfast , slept well , very clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities
Really nice hotel close to bayswater and hydepark. The staff was amazing and the room was very nice. My best stay in London anytime. Will go back on my next trip to London.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities
Staff were great, room was warm & clean- location is amazing for the cost. Only one star down as don't expect a 4 star hotel, but we will revisit.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, good size room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The setting of the hotel is marvellous very well decorated, bedroom nice and the staff were terrific. Right next to hyde Park and easy bus ride into city. Will be going again
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were "OK" no frills. The hotel is lacking in proper maintenance. Door handles loss, lack of hot water for showers. The room attendants made the beds but didn't always take out the trash. They also didn't swap out or clean the mugs and glasses that were in the room. The staff was really nice and accommodating as much as they could be. The location of the hotel was fine.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Clean room. Helpful staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Younis

Liked: Cleanliness, amenities, property conditions & facilities
The Room was fabulous and staff are kind and very helpful special thanks to Ali
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kristen

Liked: Cleanliness, staff & service, amenities
Staff were absolutely awesome! The gentleman that was there at 4 am when we checked out went above and beyond what was expected! My husbands neck pillow fell off his suitcase in the elevator and this gentleman ran two blocks to catch us to return it!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

DESPINA

Liked: Cleanliness, staff & service, amenities
The hotel was very nice, modern, clean. The room was great, spacious with nice bathroom. The hotel staff is very helpful and friendly, Mr.Bhakar was especially nice to us. Location is greqt too!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Clean room, nice shower, good value for money, easy to find. will stay again thanks
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Colin

decent value , comfy pillows and bed - en-suite was small and no bottled provided in the room . Good location and quiet at night .
Stayed 1 night in Dec 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Staff very good,very friendly.Room clean and bed comfortable. Only thing that let it down was the smoke alarm in the room,bright green light.I like a dark room when sleeping and the light is to bright.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

gemma

Liked: Cleanliness, amenities, property conditions & facilities
Helpful reception on check in. Room small but perfect for what was required. Clean and warm with hot drinks available.
Stayed 1 night in Dec 2025