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Sheraton Heathrow Hotel

Property class: 4

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Photo gallery for Sheraton Heathrow Hotel

A modern restaurant with a central bar area, wooden ceiling, and yellow bar stools. - Sheraton Heathrow Hotel (West Drayton)
A modern lounge area with a fireplace, blue upholstered chairs, and wall-mounted artwork. - Sheraton Heathrow Hotel (West Drayton)
A modern living room with a round coffee table, beige sofas, and yellow throw pillows. - Sheraton Heathrow Hotel (West Drayton)
A bar area with a modern chandelier, a bar counter with bottles, and seating arrangements. - Sheraton Heathrow Hotel (West Drayton)
A modern living room with a sofa, a dining table with a bowl of fruit, and a television. - Sheraton Heathrow Hotel (West Drayton)
Located close to Windsor Castle and Thorpe Park, Sheraton Heathrow Hotel provides an art gallery on site, dry cleaning/laundry services, and car rentals on site. The on-site British cuisine steakhouse, Cast Iron Bar & Grill, offers breakfast, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a small table, and a large mirror.

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(154 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a large bed, a desk, a chair, a small table, and a large mirror.

Deluxe Room, 2 Twin Beds

9.2 out of 10
Wonderful
(31 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a small table, and a large mirror.

Club Room, 1 Queen Bed

8.6 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Twin Beds

A hotel room with a large bed, two bedside tables, a desk with a chair, and a large mirror.

Club Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a small table, and a large mirror.

Family Room, 1 Double Bed

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed

A hotel room with a large bed, a bedside table with a lamp, a small desk, and a window with curtains.

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Near a metro station, Sheraton Heathrow Hotel is in Heathrow Villages, a neighborhood in West Drayton with good airport proximity. The area's natural beauty can be seen at Royal Botanic Gardens, Kew and Richmond Park, while Thorpe Park and LEGOLAND® Windsor are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Twickenham Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our West Drayton travel guide
Map
Heathrow Airport, Colnbrook Bypass, West Drayton, England, UB7 0HJ

What's nearby

  • A historic castle with towers and a river in the foreground.
    River Thames
    8 min drive - 5.1 miles
  • The Houses of Parliament, Big Ben, and the River Thames in London.
    Thames Path
    8 min drive - 5.1 miles
  • Staines Reservoirs
    4 min drive - 2.5 miles
  • Thorney Park
    4 min drive - 2.7 miles
  • Airport Bowl
    8 min drive - 2.5 miles

Getting around

  • West Drayton Station
    6 min drive
  • Station A Station
    20 min walk
  • Heathrow Airport (LHR)
    4 min drive

Restaurants

  • Wagamama
    7 min drive
  • Giraffe
    7 min drive
  • Itsu
    6 min drive
  • Starbucks
    7 min drive
  • The Crown Rivers (Wetherspoon)
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Bus station shuttle (surcharge)
  • Self parking on site (GBP 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cast Iron Bar & Grill
  • The Lobby Bar

Things to do

  • Art gallery
  • Bicycles
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Airport shuttle fee: GBP 7.00 per person (one-way)
  • Airport shuttle fee per child: GBP 13.50 (roundtrip)
  • Self parking fee: GBP 15 per day (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Frequently asked questions

Is Sheraton Heathrow Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 15 per day.

What time is check-in at Sheraton Heathrow Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Heathrow Hotel?

Check-out is at noon.

Does Sheraton Heathrow Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of GBP 7.00 per person applies.

Where is Sheraton Heathrow Hotel located?

Located in Heathrow Villages, this hotel is within 9 mi (15 km) of Windsor Castle, Twickenham Stadium, and Thorpe Park. Royal Botanic Gardens, Kew and Windsor Racecourse are also within 9 mi (15 km). Station A Station is 20 minutes by foot and Station B Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Heathrow Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 601 out of 1006 reviews
Rating 8 - Good. 257 out of 1006 reviews
Rating 6 - Okay. 82 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 28 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Neena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent really good hotel
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, and very easy to get to LHR by public bus or the Hotel Hoppa
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was tight but adequate. Evening meal was enjoyable and good value. Service very good.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with restaurant on site. Staff were all very friendly and helpful. Our room was very clean and tidy. Would definitely recommend and stay again
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Receptionist was superb and couldnt have done anymore for our stay.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Chandhani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic time at Sheraton. The place was very clean and well maintained. The room came with literally everything, and I was so happy they are pet friendly and Milo loved having access to the lounge, he wanted to say hi to everyone. Staff was super helpful and the food (breakfast and dinner) was absolutely delicious!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by the hotel which seemed to have been refurbished since our last stay. The rooms were comfortable and staff outstanding in helpfulness at the desk and in the restaurant. Foyer lounge was comfortable and overall we enjoyed our stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable with easy access to the airport
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Ideal for an early morning flight from Heathrow.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Heathrow airport and hotel staff contacted a ride service for me. Hotel breakfast offered very nice selection covering different ethnicities and diet restrictions.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room, helpful staff, good location, good restaurant
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ovayoza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good-with a variety of options to choose from.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great with air conditioning and a comfortable bed, nice and clean and very quiet. Minor issues where that the tv guide did not show what was being screened and our shower handle was not working properly. I reported that to reception when we left and they we pleased that we had.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay . Liked the shuttle to the airport. The restaurant was good. Really enjoyed the beds.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean, breakfast good, staff helpful
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, breakfast is excellent. But airport shuttle is expensive.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
My room was clean, the beds and pillows perfectly comfortable and the staff very committed to guest comfort.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love 12 noon checkout....lovely fitness suite....tasty brekfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kenneth Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I good experience from very helpful check-in staff through to bar and restaurant team later in the day.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities
Quick one night stay in between flights. Staff really helpful and made our stay quick and easy.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff. Well located hotel for terminal 5
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Short stopover before travelling early the next day. Staff very helpful. Could of done with a free shuttle bus
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Very warm welcome, beautiful room, great breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, lounge access was worth the upgrade price for a wonderful happy hour!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

mel

Liked: Cleanliness, staff & service, property conditions & facilities
All facilities were excellent.
Stayed 1 night in Mar 2026