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Sheraton Heathrow Hotel

4.0 star property
Eco-certified hotel with a fitness center and a 24-hour front desk

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Photo gallery for Sheraton Heathrow Hotel

Breakfast and dinner served, British cuisine
Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Breakfast and dinner served, British cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Pet friendly

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Junior Suite, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 73 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Heathrow Airport, Colnbrook Bypass, West Drayton, England, UB7 0HJ

What's nearby

  • Windsor Castle - 11 min drive - 7.4 miles
  • Thorpe Park - 11 min drive - 7.6 miles
  • Windsor Racecourse - 12 min drive - 9.3 miles
  • LEGOLAND® Windsor - 15 min drive - 11.1 miles
  • Twickenham Stadium - 15 min drive - 7.2 miles

Getting around

  • West Drayton Station - 6 min drive
  • Station A Station - 20 min walk
  • Heathrow Airport (LHR) - 4 min drive

Restaurants

  • ‪Giraffe - Heathrow - ‬7 min drive
  • ‪Gordon Ramsay Plane Food - ‬7 min drive
  • ‪BA Galleries Club Lounge North - ‬7 min drive
  • ‪Pret a Manger - ‬7 min drive
  • ‪Wagamama - ‬8 min drive

About this property

Sheraton Heathrow Hotel

Eco-certified hotel near Windsor Castle
Located close to Thorpe Park, Sheraton Heathrow Hotel provides an art gallery on site, dry cleaning/laundry services, and car rentals on site. The on-site British cuisine steakhouse, Cast Iron Bar & Grill, offers breakfast, dinner, and happy hour. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A bike on site, express check-out, and express check-in
  • A 24-hour front desk, a vending machine, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 426 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and offices. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LCD TVs with cable channels
  • Wardrobes/closets, free infant beds, and free tea bags/instant coffee

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Hindi, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Bus station shuttle (surcharge)
  • Self parking on site (GBP 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cast Iron Bar & Grill
  • The Lobby Bar

Things to do

  • Art gallery
  • Bicycles
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.50 per person
  • Airport shuttle fee: GBP 6.00 per person (one-way)
  • Airport shuttle fee per child: GBP 11.00 (roundtrip)
  • Self parking fee: GBP 15 per day (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Heathrow Hotel Sheraton
Heathrow Sheraton
Heathrow Sheraton Hotel
Hotel Sheraton Heathrow
Sheraton Heathrow
Sheraton Heathrow Hotel
Sheraton Hotel Heathrow
Sheraton Heathrow Hotel West Drayton, Greater London
Sheraton West Drayton
West Drayton Sheraton
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow West Drayton
Greater London
West Drayton Sheraton
Sheraton West Drayton
Sheraton Heathrow Hotel Hotel
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow Hotel Hotel West Drayton

Frequently asked questions

Is Sheraton Heathrow Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Heathrow Hotel?

Self parking is available for GBP 15 per day.

What time is check-in at Sheraton Heathrow Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Heathrow Hotel?

Check-out is at noon.

Does Sheraton Heathrow Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of GBP 6.00 per person applies.

Where is Sheraton Heathrow Hotel located?

Located in Heathrow Villages, this eco-certified hotel is within 9 mi (15 km) of Windsor Castle, Twickenham Stadium, and Thorpe Park. Royal Botanic Gardens, Kew and Windsor Racecourse are also within 9 mi (15 km). Station A Station is 20 minutes by foot and Station B Station is 21 minutes.

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Sheraton Heathrow Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1002 reviews
Rating 8 - Good. 307 out of 1002 reviews
Rating 6 - Okay. 103 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the proximity to Heathrow and the elegance of the property
Stayed 2 nights in May 2025

8/10 Good

Lorraine

Friendly and efficient staff only stayed overnight so hard to give extensive review
Stayed 1 night in May 2025

10/10 Excellent

Asmat

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying there , very quite
Stayed 5 nights in Feb 2025

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb fantastic
Stayed 2 nights in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, particularly Sarah, were very courteous and efficient.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful check-in staff.
Stayed 1 night in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were very helpful with printing our boarding tickets. The day we left we were helped with getting our bags on the Hotel Hoppa shuttle. The night before, it was convenient to have an on-site restaurant. The server was very pleasant.
Stayed 1 night in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was very helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice airport hotel. Great dining.
Stayed 1 night in Dec 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good. Just the shuttle bus’s every hour in the afternoon was a bit of a drawback. Taxis very expensive for such a short trip.
Stayed 1 night in May 2025

10/10 Excellent

Cal

Liked: Cleanliness, property conditions & facilities
Good hotel for the airport.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stop

Our second visit and we were not disappointed. Reception staff were excellent .Akhil looked after us and the room was clean and well presented. Evening meal was good value and the breakfast was also very good
Stayed 1 night in Feb 2025

10/10 Excellent

Tejal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

I stayed here for an overnight layover and had an amazing experience! Front desk was very helpful, room was very clean and comfortable. It is very conveniently located to Heathrow airport. They have a hotel shuttle that takes you to & from the airport for an affordable price.
Stayed 1 night in Dec 2024

10/10 Excellent

Garret

Liked: Staff & service, property conditions & facilities
All good
Stayed 1 night in May 2025

10/10 Excellent

Theo

Liked: Staff & service, amenities, property conditions & facilities
Nice clean hotel close to the airport. The staff was friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

June B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staffs are very helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Seunghyub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby Airport and Good room
Stayed 1 night in Oct 2024

8/10 Good

Wendy

Lovely hotel and staff

Easy to find, large car park, excellent staff, room was ok, a little tired but fine really. The restaurant was very good, except for the desserts which were quite bland! 10 minute drive to terminal 3 for our flight. Will definitely stay again!
Stayed 1 night in Feb 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and rooms were nice. Clean rooms, comfortable beds, nice shower.
Stayed 1 night in Sep 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for overnight between flights.
Stayed 2 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent breakfast!

Breakfast was included with my stay, and was one of the finest hotel breakfasts I’ve ever enjoyed.
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok be night great stay we love it.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and parking for Heathrow is excellent
Stayed 1 night in Sep 2024