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Sheraton Grand London Park Lane

Property class: 5 and above

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Photo gallery for Sheraton Grand London Park Lane

A grand lobby with a grand piano, seating areas, a bar, and a staircase. - Sheraton Grand London Park Lane (London)
Creator video - submitted by Jesyka Harris
A dining area with a long wooden table set for a meal, surrounded by chairs with yellow and green upholstery. - Sheraton Grand London Park Lane (London)
A spacious living room with a fireplace, two sofas, a coffee table, and large potted plants. - Sheraton Grand London Park Lane (London)
Unclassified image, 4 of 100, button - Sheraton Grand London Park Lane (London)
Buckingham Palace and Piccadilly Circus are located near Sheraton Grand London Park Lane, which provides a terrace, a coffee shop/cafe, and a garden. Be sure to enjoy a meal at Mercante Restaurant, the on-site restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV, a vanity with a mirror, and a seating area with a chair and table.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

A modern hotel room with a large bed, a flat-screen TV, a vanity with a mirror, and a seating area with a chair and table.

Deluxe Room, 1 Queen Bed

7.2 out of 10
Good
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed

A hotel room with a bed, a sofa, a round table with a vase of flowers, a lamp, and a large mirror.

Club Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a mirror.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Park View

A hotel room with a large bed, a bedside table, a lamp, a chair, and a small table.

Superior Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a small table, a chair, and a window with a view.

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Suite, 1 Bedroom, Park View

A modern living room with a sofa, armchairs, a coffee table, and a dining table.

Club Suite, 1 Bedroom, Park View

  • Park view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a mirror.

Club Room, 1 Queen Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a red upholstered chair, a small round table with decorative items, and a wall-mounted mirror.

Club Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed

A hotel room with a large bed, a sitting area with a table and chairs, a desk, and a large window with a view of the city.

Club Suite, 1 King Bed

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and two patterned armchairs.

Grand Suite, 1 Bedroom

  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 1 Bedroom, Park View

A modern living room with a sofa, armchairs, a coffee table, and a dining area with chairs and a table.

Grand Suite, 1 Bedroom, Park View

8.0 out of 10
Very good
(1 review)
  • Park view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, Sheraton Grand London Park Lane is in a shopping district and near a metro station. The area's natural beauty can be seen at Hyde Park and Kensington Gardens, while London Eye and Natural History Museum are popular area attractions. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Emirates Stadium. Spend some time exploring the area's activities, including golfing. Visit our London travel guide
Map
Piccadilly, London, England, W1J 7BX

What's nearby

  • A historic building with ornate architecture, multiple flags, and a prominent entrance labeled "The Ritz".
    Piccadilly
    1 min walk - 0.0 miles
  • A park with a golden statue, a wrought iron fence, and trees.
    Green Park
    1 min walk - 0.1 miles
  • A park with a lake, surrounded by dense green trees and a cityscape in the background.
    Park Lane
    3 min walk - 0.2 miles
  • A river with boats, a gazebo, and autumn trees.
    Hyde Park
    6 min walk - 0.4 miles
  • A classical fountain with statues, a golden angel, and a neoclassical building in the background.
    Buckingham Palace
    8 min walk - 0.4 miles

Getting around

  • Green Park Underground Station
    5 min walk
  • London Victoria Station
    17 min walk
  • Heathrow Airport (LHR)
    46 min drive

Restaurants

  • Intercontinental Club Lounge
    3 min walk
  • Hard Rock Cafe London
    2 min walk
  • Ferdi
    4 min walk
  • Mamounia Lounge
    5 min walk
  • Four Seasons Restaurant
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 0.5 miles (GBP 58 per day); discounts available
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercante Restaurant
  • Smith & Whistle Bar
  • The Palm Court Restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1920
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Renewable energy used
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for GBP 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 5 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Offsite parking fee: GBP 58 per day (0.5 mi away)
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.0 per night
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Sheraton Grand London Park Lane pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a fee of GBP 25 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Sheraton Grand London Park Lane?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand London Park Lane?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Grand London Park Lane located?

Located in London City Centre, this luxury hotel is within a 10-minute walk of Piccadilly, Hyde Park, and Buckingham Palace. Piccadilly Circus and Bond Street are also within 15 minutes. Green Park Underground Station and Hyde Park Corner Underground Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Grand London Park Lane Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 305 out of 550 reviews
Rating 8 - Good. 143 out of 550 reviews
Rating 6 - Okay. 53 out of 550 reviews
Rating 4 - Poor. 35 out of 550 reviews
Rating 2 - Terrible. 14 out of 550 reviews

Reviews

Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. With wonderful staff. Club facilities good and worth it for the breakfast.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Mithilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to London many times but this time we wanted to stay close to the center and enjoy the locals. Sheraton Grand’s location which is closer to Buckingham Palace and right on the main street gave us opportunity to explore the city while relaxing. The shopping area closer as well as we enjoyed the afternoon high tea close by too. Overall very good experience.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great for us. Easy access to most things we wanted to do and just across from the Tube stop. The staff were all really helpful and friendly. Shout out especially to Adelaide on reception. The room was a good size and clean. A couple of minor issues with the room not being available at check-in time and not being cleaned one day. The club lounge was ok but could be better. We'd stay here again.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay, lovely hotel with great staff. Central location.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and comfortable and the staff was absolutely wonderful, helping with everything from restaurant suggestions to luggage assistance and more. The location was great, just a few steps to St. James park and a short walk to Buckingham Palace. We would definitely stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities
Great location Lovely and clean Super friendly and helpful staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, the shower was amazing, room was well appointed and spacious.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very comfortable with 5 star service. The Club food was very good.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Greg

Liked: Staff & service
Nice club. Excellent location for walking to many sites. Quiet.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Rajinder

Liked: Staff & service, amenities, property conditions & facilities
My family stayed at the hotel for 4 nights. We were very pleased with the quality of the place and service. The food was excellent and rooms were large and clean and well equipped. We will stay here again. Very conveniently located.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Masoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff even better. We had a great stay. We will be going back.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Frank

The service and accommodation and facilities were very nice
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great London mainstay with lovely rooms, great bar and very generous Club Lounge facility. Super staff too - very friendly.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service
Stayed 6 nights in Aug 2023
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Friendly and attentive staff. Excellent location.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Dhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and walkability
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful staff!
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Leland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful hotel and great location

the place is beautiful, and a great location! the entire staff were exceptional! i would stay there again in a heartbeat! the only minor issue were the elevators, but that was exceptionally minor.
Stayed 4 nights in Oct 2024
Verified review

6/10 Okay

Hassan

Liked: Cleanliness
The hotel has good location near the park. However the room was not worth the price. It was very small and basic
Stayed 10 nights in Jun 2025
Verified review

10/10 Excellent

alicia

Liked: Property conditions & facilities
Very well located …. I highly recommend
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WERE EXCEPTIONAL! Property is beautiful, comfortable and in a very central area. We felt very safe walking in the neighborhood.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff is exceptional.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
London has many oustanding hotels. I stay at the Sheraton Grand Park Lane because of the people. The staff is exceptional, courteous, and very knowledgeable. I would recommend the hotel to both business travelers and vacationeers without hesitation.
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very good. I left valuables in the safe and they were quick to contact me so I could return.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was excellent - the Bellmen, dining staff, reception staff and concierge did EVERYTHING possible to make our stay special. Location is convenient with shopping and dining within walking distance. A bit pricey but I would definitely return.
Stayed 1 night in Nov 2023