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Shangri-La The Shard, London

5.0 star property
Luxury hotel with bars and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Shangri-La The Shard, London

Indoor pool
1 bedroom, Frette Italian sheets, premium bedding, down comforters
Exterior
Superior Room, 2 Twin Beds (Shard) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite (Shangri-La)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
  • 232 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Westminster)

Suite (Westminster) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite (Westminster)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Separate bedroom
  • 124 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (London)

Suite (London) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite (London)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
  • 117 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Southwark)

Suite (Southwark) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite (Southwark)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Separate bedroom
  • 87 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premier Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Separate bedroom
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, City View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premier Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Separate bedroom
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Shard Room King

Premier Shard Room King | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premier Shard Room King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Separate bedroom
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Iconic City View Room - 1 King

Iconic City View Room - 1 King | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Iconic City View Room - 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Separate bedroom
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View (Iconic)

Room, 2 Twin Beds, City View (Iconic) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 2 Twin Beds, City View (Iconic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds (Shard)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premier Room, 2 Twin Beds (Shard)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Separate bedroom
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Shard Suite

Premier Shard Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premier Shard Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillowtop bed
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Iconic Shard Suite

Iconic Shard Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Iconic Shard Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillowtop bed
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Shard Room - 1 King

Superior Shard Room - 1 King | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Superior Shard Room - 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Savoy

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.6 out of 10, Exceptional, 1,002 reviews
The Savoy

About the neighborhood

Map
31 St Thomas Street, London, England, SE1 9QU

What's nearby

  • Borough Market - 3 min walk - 0.2 miles
  • London Bridge - 5 min walk - 0.3 miles
  • Tower of London - 15 min walk - 0.8 miles
  • St. Paul's Cathedral - 20 min walk - 1.1 miles
  • Big Ben - 6 min drive - 2.1 miles

Getting around

  • London Bridge Station - 1 min walk
  • London Bridge Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 55 min drive

Restaurants

  • ‪Leon - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Redwood Sports Pub & Kitchen - ‬2 min walk
  • ‪The Telephone Exchange - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Shangri-La The Shard, London

Luxury hotel near Borough Market
Located close to London Bridge and HMS Belfast, Shangri-La The Shard, London provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. Treat yourself to a massage or other spa services. The on-site Asian cuisine restaurant, TING, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A 24-hour front desk, a banquet hall, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 202 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Highchairs, childcare services, and cribs/infant beds
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and separate tubs/showers
  • 40-inch LED TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Shangri-La The Shard, London is listed in the 2021 Travel + Leisure 500.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (GBP 70 per night)
  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: GBP 45 for adults and GBP 22.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar 31
  • GONG
  • Sky Lounge
  • TING

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • High chair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,335 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 90 per night
Cribs (infant beds) are available for GBP 90 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 45 for adults and GBP 22.50 for children
  • Airport shuttle fee: GBP 160.00 per vehicle (one-way)
  • Self parking fee: GBP 70 per night
  • Valet parking fee: GBP 70 per night
  • Pet fee: GBP 75 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 90 per night
  • Rollaway bed fee: GBP 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La The Shard, London
Shangri-La The Shard, London Hotel
Shangri-La The Shard, London London
Shangri La Hotel At The Shard London
Shangri-La The Shard, London Hotel London

Frequently asked questions

Does Shangri-La The Shard, London have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–6:00 PM.

Is Shangri-La The Shard, London pet-friendly?

Yes, Shangri-La The Shard, London allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of GBP 75 per pet, per night. Service animals are exempt from fees.

How much is parking at Shangri-La The Shard, London?

Self parking is available for GBP 70 per night. Valet parking is available for GBP 70 per night.

What time is check-in at Shangri-La The Shard, London?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Shangri-La The Shard, London?

Check-out is at 11:00 AM.

Does Shangri-La The Shard, London provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 160.00 per vehicle applies.

Where is Shangri-La The Shard, London located?

Located in London City Centre, this luxury hotel is within a 10-minute walk of Borough Market and HMS Belfast. Globe Theatre and Tate Modern are also within 15 minutes. London Bridge Station is only a 2-minute walk and London Bridge Underground Station is 2 minutes.

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Shangri-La The Shard, London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 804 out of 1000 reviews
Rating 8 - Good. 116 out of 1000 reviews
Rating 6 - Okay. 40 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Fantastic service, wonderful views and great food.
Stayed 3 nights in May 2025

10/10

Incredible view
Stayed 1 night in Jun 2025

10/10

Very amazing hotel. Best in London.
Stayed 6 nights in Apr 2025

10/10

Excellent hotel
Stayed 1 night in Mar 2025

10/10

The location the staff and the views of London and they went an extra mile to wish us a happy birthday
Stayed 1 night in Apr 2025

10/10

Exceptional Stay with Impeccable Service! Outstanding experience from start to finish. The staff were incredibly welcoming and went out of their way to make us feel at home. Our room was spotless, stylishly decorated, and offered a stunning view of the city.
Stayed 1 night in May 2025

8/10

Nice but the rooms are quite tired and bashed up. Lovely staff, great food but the rooms are very dark.
Stayed 1 night in May 2025

10/10

Wonderful property, killer views, great staff, and super convenient location.
Stayed 6 nights in Feb 2025

10/10

Fabulous stay looking forward to our next visit
Stayed 1 night in Feb 2025

10/10

There is nowhere like the Shangri-La at The Shard. Every time we stay there we enjoy the fantastic hotel and the unequalled views over London from the hotel floors.
Stayed 3 nights in Apr 2025

10/10

fantastic hotel
Stayed 2 nights in Jan 2025

10/10

All aspects were perfect
Stayed 1 night in Feb 2025

10/10

Excellent
Stayed 1 night in Mar 2025

10/10

Near public transit
Stayed 1 night in Mar 2025

10/10

We have really enjoyed our stay at The Shangri-La Shard. Nothing was too much trouble and everyone was polite and friendly.
Stayed 1 night in Mar 2025

10/10

Fabulous hotel, had a super time.
Stayed 1 night in Dec 2024

10/10

Stayed lots times at this hotel
Stayed 1 night in Dec 2024

10/10

Everything was simply amazing. The room is clean, modern, and comfortable. Especially the view from the room was spectacular. However, the best thing was the staff. They were very accommodating, friendly, and gave the best service. Stayed here twice in one week because of the experience I had.
Stayed 1 night in Apr 2025

10/10

Great service and good. Fantastic views. Worth a visit!
Stayed 1 night in Feb 2025

10/10

Excellent staff
Stayed 1 night in Feb 2025

10/10

As always, excellent!
Stayed 1 night in Dec 2024

10/10

Superb check in, stunning room, fantastic cocktails and exceptional staff. We love Shangri-La and wouldn't stay anywhere else, it's just perfect.
Stayed 2 nights in Nov 2024

10/10

I recently stayed here for my 50th birthday. I’ve booked an iconic city new Room and it was just a perfect stay. I will be back for sure.
Stayed 1 night in Feb 2025

10/10

Amazing
Stayed 1 night in Mar 2025

10/10

I’ve be er experienced staff so attentive and engaging. Amazing hotel and the staff made it just unbeatable.
Stayed 1 night in Jan 2025