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Shandon Hotel

3.0 star property
A comfortable South Richmond stay with easy access to Royal Botanic Gardens and staff who truly want to help travelers make the most of their visit

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Photo gallery for Shandon Hotel

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets - Shandon Hotel (Richmond)
Standard Triple Room | Bathroom | Free toiletries, hair dryer, towels, soap - Shandon Hotel (Richmond)
Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets - Shandon Hotel (Richmond)
Staircase - Shandon Hotel (Richmond)
Exterior - Shandon Hotel (Richmond)
The Shandon Hotel offers essentials for an easy stay: free WiFi, complimentary parking, and a smoke-free environment. Located in South Richmond, it’s close to the Royal Botanic Gardens and features genuinely helpful staff.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom | Desk, iron/ironing board, free WiFi, bed sheets

Basic Single Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3

Compact Double

  • Sleeps 2

View all photos for Single Room With Shared Bathroom

Desk, iron/ironing board, free WiFi, bed sheets

Single Room With Shared Bathroom

  • Sleeps 1

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2

About the neighborhood

South Richmond, a neighborhood in Richmond, is home to Shandon Hotel. Kensington High Street and Westfield London Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Royal Botanic Gardens, Kew and London Eye. Natural History Museum and Chessington World of Adventures are not to be missed. Visit our Richmond travel guide
Map
36-38 Church Road, Richmond, England, TW9 1UA

What's nearby

  • Orange Tree Theatre
    Orange Tree Theatre
    5 min walk - 0.3 miles
  • Richmond Green
    Richmond Green
    7 min walk - 0.4 miles
  • red deer,Cervus elaphus in richmond park, london
    Richmond Park
    9 min walk - 0.5 miles
  • Thames River
    Thames River
    10 min walk - 0.6 miles
  • Royal Botanic Gardens, Kew
    Royal Botanic Gardens, Kew
    13 min walk - 0.7 miles

Getting around

  • Richmond Station
    5 min walk
  • Richmond Underground Station
    5 min walk
  • Heathrow Airport (LHR)
    27 min drive

Restaurants

  • Caffè Nero
    5 min walk
  • Starbucks
    5 min walk
  • Tortilla Richmond
    5 min walk
  • The Railway Tavern
    6 min walk
  • Pret a Manger
    6 min walk

About this property

Shandon Hotel

Hotel near Thames River
Located close to Royal Botanic Gardens, Kew, Shandon Hotel has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Smoke-free premises and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Shandon Hotel have amenities such as free WiFi.
Extra amenities include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Flat-screen TVs with digital channels
  • Daily housekeeping and desks

Similar properties

Front of property
Kew Gardens Hotel
Kew
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
8.2 out of 10, Very Good, 391 reviews
Kew Gardens Hotel
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 4 floors
  • Built in 1840
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 722217567

We should mention

This property does not have elevators

Property is also known as

Shandon Hotel Hotel
Shandon House Hotel
Shandon Hotel Richmond
Shandon Hotel Hotel Richmond

Frequently asked questions

Is Shandon Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shandon Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Shandon Hotel?

Check-out is at 11:00 AM.

Where is Shandon Hotel located?

Located in South Richmond, this hotel is within a 15-minute walk of Richmond Park and Thames River. Royal Botanic Gardens, Kew and Syon Park are also within 3 mi (5 km). Richmond Underground Station and Richmond Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shandon Hotel Reviews

6.8

6.6

Cleanliness

5.8

Amenities

7.6

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 45 out of 179 reviews
Rating 8 - Good. 46 out of 179 reviews
Rating 6 - Okay. 36 out of 179 reviews
Rating 4 - Poor. 25 out of 179 reviews
Rating 2 - Terrible. 27 out of 179 reviews

Reviews

Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very cheap and superb location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful gentleman at reception and convient to Bars restaurants shopping
Stayed 1 night in Jul 2025
Verified

8/10 Good

Mrs T J

Liked: Cleanliness, staff & service

Nice little hotel with great staff

The hotel is cheap and cheerful. Its nice and clean, and the staff are helpful and friendly. We were there to attend a concert and i must say, its location to the train station is fantastic.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great Location

Great location and value for money.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Good location, in the centre of Richmond. Helpful staff, room clean and tidy. No where to sit and relax in reception area. We stayed in a compact double area. Plaster peeling off in the corner of the room and in the shower room. A few cracks in the tiles in the shower cubicle. Shower room far too small. You can hardly move in there
Stayed 1 night in Nov 2025
Verified

8/10 Good

Karen

Liked: Property conditions & facilities
Friendly staff and great location
Stayed 10 nights in Feb 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Friendly staff, great location and excellent value
Stayed 11 nights in Jun 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and really nice staff
Stayed 2 nights in Dec 2024
Verified

8/10 Good

James

Liked: Cleanliness, staff & service
The hotel was clean and nearby family we were visiting. Reception staff very polite. Shortage of extra pillows the pillows supplied were very thin
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location...with free parking. Perfect for london visit.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the tube, with shops and facilities. The staff were helpful and the room was clean.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Jon-Scott

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet, clean and comfortable stay.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could do with some TLC

Clean fresh rooms though the common areas were a bit tired. Clasps on all windows broken so could only close some windows, which wasn't a problem in the current weather. Two receptionists, one polite & helpful, the other not. Good value for the area.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Hanson

Liked: Cleanliness, staff & service, property conditions & facilities
My girlfriend and I really enjoyed staying here! It was in a really walkable area
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly personal service and handy location in town centre, parking available, very good price for quality hotel in London area. 2min to train station with easy access to Central London.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort
Helpful friendly staff (schlepped our suitcases to the room). Parking on site, but tiny and with three cars in the lot, it took some precision maneuvering to get out. The room was clean and comfortable, but the en suite bathroom could use a bit of remodeling (gaps around the tub and water stains running down the wall... prob change out the mildew-stained shower curtain too). The train station is a 5-minute walk, Richmond Green is a bit further but convenient with pubs and shops, and just a bit further the Thames and a pleasant promenade.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very friendly staff and very welcoming. Close to the train station and places to eat. Hotel is very tired and shabby with a Fawlty Towers vibe. If you have any sense of humour, you'll love it!
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Luke

the price I paid the room was reasonable, needed a couple of lights changed and a good dust behind the tv and fan in the room. The main criticism was the mattress…it was awful, for the price I don’t expect to sleep on a cloud but it at-least needs a mattress topper to stop the springs sticking into you all night. Staff were really friendly and Richmond itself is a lovely area
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place for my daughter and I to stay. It’s very basic and perfectly adequate. Short walk to town, able to watch locals bustling about, very helpful staff (esp Sara), clean, small shower but amazing water pressure.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Tabasam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So i have given everything on this hotel and my stay in this place 5 stars all around. Tge reason for this is because for Value for money considering its London its really good especially with parking slots and the train station just down the road like a 3 minute walk. The staff were really good and helpful i didnt feel i needed anything more for the amount this cost me. Thank you to the gentleman who were at reception and were a friendly bunch. My son enjoyed his first visit to London and although we have stayed at significantly better establishments he said that we will need to come back here again the next time.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and clean

Good stay for the price. Decor a little dated but what I appreciated the most was the cleanliness of the room and bathroom. Shower was great and the mattress was very comfortable. Perfect for those living out of town and needing to travel to London to visit their offices.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Zarina

Liked: Cleanliness, staff & service
Great location for Richmond High street. Friendly stuff. Bear in mind there is a fly path over your head - gets noisy very early in the morning.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and safe
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities

Cosy but great

Perfect room for what i needed. Quite a small room, but big enough for me. Shower was excellent! Great location which was what i wanted
Stayed 2 nights in May 2024
Verified

4/10 Poor

Annie

Disliked: Amenities, property conditions & facilities
It's handy for Richmond Station and the reception staff are pleasant. My room had torn curtains, held together with paperclips. It also had a torn lampshade, plus a broken picture frame, in which the glass had been mended with sellotape.
Broken frame sellotaped up.
Torn lampshade.
Torn curtains held together with paperclips.
Stayed 2 nights in Jun 2025